americas aptra advance ndc 3.00.10 ce bring live guide ghosting

NCR Americas APTRA™ Advance NDC

Release 3.00.10 CE Bring Live Guide – Disk Image (Ghost™)

October 5, 2006

B001-0000-0131

The product described in this book is a licensed product of NCR Corporation.

APTRA™ is a trademark of NCR Corporation.

Ghost™ is a trademark of the Symantec Corporation.

WINDOWS and WINDOWS XP are registered trademarks of Microsoft Corporation

It is the policy of NCR Corporation (NCR) to improve products as new technology, components, software, and firmware become available. NCR, therefore, reserves the right to change specifications without prior notice.

All features, functions, and operations described herein may not be marketed by NCR in all parts of the world. In some instances, photographs are of equipment prototypes. Therefore, before using this document, consult with your NCR representative or NCR office for information that is applicable and current.

To maintain the quality of our publications, we need your comments on the accuracy, clarity, organization, and value of this book.

Address correspondence to:

Americas Professional Services Group NCR Corporation 1700 S. Patterson Blvd. Dayton, Ohio 45479

This document and information is the property of NCR Corporation. Any unauthorized use or reproduction is prohibited. Copyright © 2006, NCR Corporation. All rights reserved.

NCR AMERICAS APTRA ADVANCE NDC 3.00.10 CE BRING LIVE GUIDE – DISK IMAGE

TABLE OF CONTENTS

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Table of Contents

1 Introduction ................................................................................................1

2 Before You Begin.......................................................................................2

2.1 Assemble the Installation Hardware and Software....................2 2.1.1 Hardware......................................................................................2 2.1.2 Software .......................................................................................4 2.1.3 Additional Information for Installation..........................................5 2.2 Time Required for Installation .....................................................5

3 Installation Startup .....................................................................................6

4 System Setup ..........................................................................................12

4.1 Set Device Configuration ..........................................................14 4.2 SDC Alarms ...............................................................................15 4.3 SDC MEI Configuration.............................................................16 4.4 SDC Night Safe .........................................................................16 4.5 SDC Prox. Detector...................................................................17 4.6 SDC Remote Relay...................................................................17 4.7 SDC RS-232..............................................................................17 4.8 SDC Remote Status..................................................................18 4.9 SDC ISI/Fas. Light.....................................................................18

5 Installing Patches.....................................................................................21

A Configuring Communications...................................................................22

A.1 Set SNA 3624 Communications...............................................22 A.2 Set 3270 BISYNC Communications.........................................26 A.3 Set SNA LU0 Communications ................................................30 A.4 Set TCP/IP Communications....................................................36 A.5 Dial Up Communications Configuration ...................................38

B Configuring Encryption Keys ....................................................................39

B.1 Single DES Without XOR Encryption Procedures...................39 B.2 Single DES With XOR Encryption Procedures........................39

NCR AMERICAS APTRA ADVANCE NDC 3.00.10 CE BRING LIVE GUIDE- DISK IMAGE

TABLE OF CONTENTS

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B.2.1 ENTERING THE A KEY:.......................................................... 41 B.2.2 ENTERING THE B KEY:.......................................................... 42 B.3 Triple DES Encryption Procedures.......................................... 44 B.3.1 ENTERING THE A KEY:.......................................................... 45 B.3.2 ENTERING THE B KEY:.......................................................... 46

C Installation Errors and Recovery..............................................................48

C.1 Installation is Aborted Due to a Critical Error........................... 48 C.2 Other Messages ....................................................................... 49

D Menu Structure .........................................................................................50

D.1 Main Menu ................................................................................ 50 D.2 System Application Menu Structure - Part 1 ........................... 51 D.3 System Application Menu Structure - Part 2 ........................... 52 D.4 Self-Service Configuration Sub-menu Structure..................... 53

E Canada Only - CE Bring Live Quick Reference ......................................55

F Canada Only – Secure Key Entry Boot Disk Utility Quick Reference ...71

F.1 Software Pre-requisites & Exclusions...................................... 71 F.2 Overview ................................................................................... 71

Revision Record

Revision Date Description

1.0 August 2, 2006 Initial Issue 2.0 October 5, 2006 • Updated the BIOS level for the Pele II to 1.08

and changed location reference to this BIOS upgrade for Authorized Service Partners on page 3.

• Added that 5675 comes with a 12” or 13-15” monitor on page 3.

• Added the note DO NOT PRESS ENTER to the screens on page 9.


INTRODUCTION

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1 Introduction

This installation and bring live guide provides step by step instructions for performing a complete installation and bring up of the software for the NCR Americas APTRA Advance NDC ATM.

The complete installation and bring up process consists of a series of tasks.

Installation Preparation (Before You Begin)

System Startup

Software Installation

System Setup This document must be used with your site's Parameter Sheet. If you do not have your Parameter Document, contact your installation coordinator.


BEFORE YOU BEGIN

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2 Before You Begin

Your first step is to determine if you are performing a full install or if you are finishing an installation that was begun at the factory with a Factory Fitted Kit.

If you are performing a full install, begin with the next section, Assemble the Installation Hardware and Software.

If you are finishing an installation that was begun at the factory, begin with the System Setup section on page 12 of this document. Factory installs are indicated by a cover sheet that is taped over the CD ROM drive. This cover sheet lists the name and release number of the software loaded and the communications protocol.

If you are re-installing software that was originally loaded with a Factory Fitted Kit (FFK 69xx), determine if you need to change the answers to the installation questions that were added to the APTRA XFS and XP CD Installation Boot Diskette. If you want to change the answers, do the following to clear the factory install answers and reinstall.

Put the boot diskette that came with the ATM from the factory into the flex drive.

Manually run A:\PrepFlex.bat.

Press 1 (for Yes) at the “Do you want to clear the factory settings?” prompt. DO NOT press ENTER.

Go to the next section, Assemble the Installation Hardware and Software, and continue with the full installation.

2.1 Assemble the Installation Hardware and Software

Before you start performing a full NCR Americas APTRA Advance NDC software installation, you must verify that you have the following hardware and software.

2.1.1 Hardware

Verify that you have the following hardware and/or perform the following hardware related activities.

1. An XP-capable NCR ATM with the following minimum configuration:

Processor: 566 MHz Celeron

RAM: 256 MB

Hard Disk: 10 GB

CD ROM Drive

Flex Disk Drive: 1.44 MB

Front Display: (VGA 640x480, 256 color) (SVGA 800x600 recommended)

NOTE: For non-customized installs, the 640x480 resolution with 256 colors is available, but the standard resolution is 800x600.


BEFORE YOU BEGIN

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2. Identify Motherboard:

Pele II

Phantom

Pivat

3. Verify/Upgrade Motherboard BIOS level. Must be:

Pele II - Ver. 1.08 or greater

Phantom - Ver. 16.86 or greater

Pivat – Ver. 2.01 or greater

If you do not have the flash disks, proceed as follows:

NCR CEs can copy the updates from the wcsnet page at http://www.wcsnet.ncr.com/level3.asp?navIDVar=&IndexID=5617&ResultType=2&onNode=

Authorized Service Partners can copy the updates from their NCR portal.

Value-Added Resellers should contact NCR.

NOTE: Depending upon the financial institution, the ROM BIOS may be password protected. You will need to consult with a member of the financial institution if this is the case.

4. Determine the type of monitor on the ATM (possible model types are listed):

Touch - 5874, 5877, 5886, 5887, 5675

Exterior Touch - 5886, 5887, 5890, 6676

FDK

7.7” – EasyPoint 57

8-10” – 5888, 5670, 5870, 5684, 5884, 5685, 5885, 5688, 5890

12” – 5674, 5675 (also comes as 13-15”), 5886, 5887, 5890, 6676

13-15” – 5675 (also comes as 12“), 5875, 5877, 6676 5. Enable/Disable the Onboard Video Chip, if necessary, as follows:

If the ATM has a HELGA board, or other plug-in video card for the digital LCD panel (using rectangular connector), the onboard video must be disabled.

If the ATM does not have a plug-in video card, the onboard video must be enabled.

The onboard video is enabled/disabled both in the BIOS and via the J5 jumper on the Phantom processor board.

NOTE: If you do not enable/disable the onboard video chip, SysApp will not display on the front monitor.

NOTE: If the ATM was upgraded from the Phantom to the Pele II processor, the HELGA board should be removed (assuming the Pele II does not use it).

http://www.wcsnet.ncr.com/level3.asp?navIDVar=&IndexID=5617&ResultType=2&onNode=

http://www.wcsnet.ncr.com/level3.asp?navIDVar=&IndexID=5617&ResultType=2&onNode=


BEFORE YOU BEGIN

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6. Enable/Disable the Onboard Network Interface if the ATM will run TCP/IP communications, and only if necessary, as follows:

If the ATM has a separate PCI Ethernet card installed and you want to keep using that card with Americas APTRA Advance NDC, then the onboard network interface must be disabled. If you want to use the onboard network interface, the PCI Ethernet card must be removed and the onboard network interface must be enabled.

If the ATM does not have a separate Ethernet card, then the onboard network interface can be used for TCP/IP communications, and the onboard network interface must be enabled.

The onboard network interface is enabled/disabled both in BIOS and via a switch pack on the Pele II processor board.

In BIOS, go to the 'Advanced' tab, select 'PCI Configuration', and enable or disable the 'Network Controller' option as required.

Make sure that Switch Pack 1, switch number 1 is enabled or disabled as required.

7. If the ATM will run Leased Line communications:

If you have a Pele II core with a 3COM Ethernet card installed, you need to remove the card.

If you have a Pivat core, you need to disable the on-board Ethernet.

NOTE: Leaving the card in or leaving it enabled may prevent you from getting DTR. 8. If you have the Enhanced Audio Jack installed, and you need to have public audio

enabled, you must switch jumper J7 on the Enhanced Audio Amplifier PCB board from 0 (links pins 1 and 2, factory setting) to 1 (links pins 2 and 3). Otherwise, the audio will not be heard through the ATM speaker.

9. PC Keyboard (101 Key Keyboard) NOTE: Because of the location of the PC keyboard connection, you usually view the installation information on the front panel for front-loading ATMs and on the rear panel for rear-loading ATMs.

10. Mouse (handy, but not required)

11. SVGA Monitor (handy, but not required - so you don't have to turn the ATM monitor)

2.1.2 Software

Both required and optional software

Required Software

1. CE Key Disk for Pele II and Phantom, or USB Service Key for Pivat (NCR restricted, available from IPP at 1-800-543-2010)

Pele II and Phantom cores – G531-1001-0000

Pivat Core – G531-1004-0000

2. XP BIOS upgrade for NCR ATMs (see Hardware list earlier)


BEFORE YOU BEGIN

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3. Americas APTRA XFS and XP CD Installation Boot Diskette – Disk Image Install

4. Americas APTRA XFS and XP CD #1 (Use the CD that matches the motherboard.)

Disk Image Install – Phantom/Pele II

Disk Image Install – PIVAT

5. Americas APTRA Advance NDC CD #2 Optional Software

This software may be separate or may be combined onto one or more CDs or flex disks. You may have all or none of these pieces of optional software for this installation.

6. Customer CD (customization data, created by NCR PS)

7. Customer Service Pack CD

8. Third-Party software

9. Copyfile flex disk (for post installation entered through Supervisor)

10. SSViewer program and document – available from level 2 website: http://www.ncrnet.ncr.com/level2atm/

2.1.3 Additional Information for Installation

1. ATM Network ID

2. Network phone number for downloads

3. Communications Protocol and Parameters Sheet - TCP/IP, SNA 3624, SNA LU0, IBM 3270 Bisync, or Dialup

4. Encryption Mode (Single or Triple DES) and a valid set of keys

NOTE: The BAPE keyboard supports only Single DES. The EPP keyboard supports Single and Triple DES.

5. Type of receipt paper - Black Mark or Non-Black Mark

2.2 Time Required for Installation

These times are approximate and can vary by ATM and financial institution.

ATM Preparation 30 minutes ROM BIOS upgrade 15 minutes Install Boot Disk and CD #1 30 minutes Install CD #2 25 minutes Install additional software approximately 15 minutes for each package System setup 30 minutes Service Pack updates 5-30 minutes (depending upon size of service pack)

http://www.ncrnet.ncr.com/level2atm/


INSTALLATION STARTUP

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3 Installation Startup

NOTE 1: Although you have already been trained to install this software, if you need additional assistance, contact the appropriate support organization:

NCR Customer Engineers - Contact your CE Territorial/Regional Expert for APTRA Advance NDC. If you do not have a CE Territorial Expert, contact the TSO Level 2 Self Service Support at 1-800-446-2344. Use your hardware PIN.

ASSPs - Call 1-800-531-2222. Have your access PIN available.

Self Maintainers - Call 1-800-262-7782. NOTE 2: If you are installing this software at the factory, begin at step 1 below and continue through step 27 only. NOTE 3: If your ATM was factory loaded, skip to the System Setup section on page 12 and start with Step 24. NOTE 4: Installation questions can be viewed and answered from the SVGA monitor/PC keyboard or the EOP. You can switch between the EOP and the keyboard/monitor during the installation. The front panel pin pad is not active until XP is installed, INSTALLATION TIME: Approximately 30 minutes

1. Connect the keyboard, mouse and possibly an SVGA monitor to the core.

2. If you have had the core out, reconnect all cables to the core before turning on the ATM.

3. Place the Normal/Supervisor switch into the Supervisor position.

4. Insert the Americas APTRA XFS and XP CD Installation Boot Diskette into the 3.5 in. flex drive.

5. Turn on the ATM and insert the Americas APTRA XFS and XP CD #1 into the CD-ROM drive.

Use the CD that matches the motherboard.

Disk Image Install – Phantom/Pele II

Disk Image Install – PIVAT

The drive image restores

The CD drivers load.

NOTE: CD-ROM problems have been reported when loading this software on older ATMs. If you are having trouble loading this software on an older ATM, consider replacing the CD-ROM drive.



NCR Confidential 7

6. The message, “Please remove floppy after 2 minutes” displays.

Do not remove the flex disk before the flex drive light goes out.

7. When the light on the flex drive goes out, remove the CD Installation Boot Diskette.

The image installs. This may take some time. Be patient.

The machine reboots several times.

NOTE: You MUST remove the boot diskette BEFORE the machine reboots or the installation will restart at step 5.

SVGA/EOP Display

8. Remove CD #1 and insert the Americas APTRA Advance NDC CD #2. Press a

Numeric (0-9) key.

The Select Unique ID screen displays.

SVGA/EOP Display

Insert Custom Personality Media (Unique IDs) if applicable. Personality Media may be a flex disk or a CD. If this is a factory install, insert factory diskette now. Else, INSERT CD #2 NOW. Press NUMERIC key to continue.

Select Unique ID Standard ATM (STD) Serial Exterior Touch (X) Serial PC Misc Interface (M) 640 x 480 (640) 640 x 480 & Misc I/F (640M) Easy Point 5x (EP) P78 (G) P78 – PIVAT (GP)

*********************************************************************** All ATMs are Standard unless found in the list below

*********************************************************************** 1 UP 2 DOWN 3 SELECT

4 MORE 5 PREVIOUS



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9. Scroll to the unique ID profile for this machine. Then press 3 to select it. Use Standard ATM (STD) unless this ATM meets one of the conditions listed below Standard ATM on the screen. NOTE: APTRA Advance NDC does not support the P78. Therefore you should not select either of the two P78 IDs.

As you scroll down the list, a description of the profile displays between the asterisks.

Unique ID Description

Standard ATM (STD) All ATMs are Standard unless found in the list below Serial Exterior Touch (X) Standard profile with Serial -- Zytronic Exterior Touch Monitor Serial PC Misc Interface (M) Standard profile with Serial PC Miscellaneous Interface 640 x 480 (640) Set Screen Resolution to 640x480 Use for 640x480 (Do not use

for EP 57, model 5305) 640 x 480 & Misc I/F (640M) 640 x 480 Screen resolution with Serial Miscellaneous Interface Easy Point 5x (EP) EP5x Only (Sets 640x480 screen resolution and EP 5x graphics)

NOTE: DO NOT use for other EP models (such as EP 62, model 5362).

The Select AANDC Installation Type menu displays:

SVGA/EOP Display

Select AANDC Installation Type

========================================== 1 Secure 2 Development

========================================== Select an option.



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10. Press 1. DO NOT press ENTER.

The Select Keyboard Layout menu displays:

SVGA/EOP Display 11. Press the appropriate keyboard type. DO NOT press ENTER.

The All Questions are Answered screen displays:

SVGA/EOP Display 12. Either: Press 1 to continue with the configuration you have selected. Continue with next

step. Or: Press 2 if you want to make changes. The Select a Unique ID screen displays so you can answer all the questions again.

DO NOT press ENTER.

The installation of APTRA XFS begins. The unattended install continues, the system reboots, and then continues the installation. (Approximately 30 more minutes.) The system reboots.

"Please remove CD Anytime" displays.

Select Keyboard Layout ==========================================

1 ANSI (ENTER - Top Right) (DO NOT PRESS ENTER) 2 Standard (CLEAR- Top Right) (DO NOT PRESS ENTER) 3 Alternate (CANCEL - Top Right) (DO NOT PRESS ENTER)

========================================== Select an option

All questions are answered: ==========================================

1 Continue installation (DO NOT PRESS ENTER) 2 Re-answer all questions (DO NOT PRESS ENTER)

========================================== Select an option.



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13. Remove CD #2. The system reboots three times and then the installation continues.

The Configuring Communications screen displays.

Front/SVGA Display Rear Display

14. Enter the appropriate Communications Type. DO NOT press ENTER.

The Finished Configuring ATM screen displays.

Front/SVGA Display Rear Display

15. Either: Press 1 if you agree with the displayed comms option. Continue with next step. Or: Press 2 if you want to make changes. Return to Step 13 to change. DO NOT press ENTER.

The installation continues. Front/SVGA Display Rear Display

16. Press 1 ONLY if you have additional packages, such as APTRA Link, to install. Otherwise

go to Step 22.

*************************************************************** Installation of Local ATM Files and Packages:

*************************************************************** Do you have any software update packages to install?”

(Enter number from PC Keyboard for desired option)

1=YES 2=NO 0=Exit

Do you have any Update Packages? ENTER: 1=YES 2=NO

Communications Type Select the type of communications that you want to install (Select the option number on the PC keyboard)

1. TCP/IP 2. Leased Line Comms 3. Dialup 0. Exit

Select Communication Type.. 1. TCP/IP 2. Leased Line 3. Dialup

************************************************************** Finished Configuring the ATM

************************************************************** Confirm the Value Entered: [Comms Type] Selected

Select the option number on the PC keyboard: 1=Continue Installation 2=Re-enter Options 0=Exit

Finished Configuring Options.. 1. Continue 2. Re-enter



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17. You are prompted to install the media for the first additional package: Front Display Rear Display

18. Insert the media for the first package and then press any key. Follow the instructions provided by the additional package.

19. After the fist additional package is installed, you are prompted to remove the media: Front Display Rear Display

20. Remove the media.

21. Repeat Steps 16-20 if you have more packages to install.

22. After you have installed all additional packages, or if you do not have additional packages, press 2. DO NOT press ENTER.

The System reboots twice and then activates APTRA Security.

23. If you installed APTRA Link Client as one of your additional packages, reboot the system again. Otherwise, continue with the next section of this document.

Note to Factory Stager: Stop at this point.

********************************************************** Insert Software Package media into drive (for CDs, wait for the drive light to go out.)

“********************************************************* Press any key to continue.

********************************************************** Finished Copying Files

Remove all Diskettes, CDs and Flash Drives “*********************************************************

Press any key to continue.

Insert Software media into drive PRESS ANY KEY TO CONTINUE...

Done Copying Files - Remove all Media. PRESS ANY KEY ...


SYSTEM SETUP

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4 System Setup

After installing the system software during a full ATM installation or upgrade, or after the software has been installed through a Factory Fitted Kit, you need to configure the ATM to run transactions. Use the following procedures.

24. Go to the Operator Panel and place the ATM in Supervisor mode.

The Supervisor Main menu displays.

25. Press 5, and then ENT.

The System Configuration menu displays.

26. Press 2, then ENT (Track 1).

27. Enter the # FROM PARAMETER SHEET, then press ENT.

28. Press 3, then ENT (Roll/Width).

29. Enter 40, then press ENT, enter 01, then press ENT.

30. Press 4, then ENT (Machine #).

31. Enter the 6-digit machine # FROM PARAMETER SHEET, then press ENT.

32. Press 5, then ENT (Time/Date).

33. Enter today’s date as YYMMDD, then press ENT.

34. Enter the time in military format (HHMM), then press ENT.

35. Press 6, then ENT (Message Mode).

36. Enter the Message Mode FROM PARAMETER SHEET, then press ENT.

37. Press 8, then ENT (Set Count Printer).

38. Press 3, then ENT.

Select 4 Replenish 5 Configure 6 Access 7 Diagnostics 8 Transfer 9 Exit 26 Fault Display 90 Misc Funcs

Configure 0 Disp Config 1 Print Config 2 Track 1 3 Roll Width 4 Machine No. 5 Date/Time 6 Msg Mode 7 Disp Scrn 8 Set Print 9 Set Cash 10 Rst Mode 11 Set Default 12 Trace On 13 Trace Off 14 Set Coins 30 Set Jrnl 31 Volume SST 32 Volume Jack 33 Disbl Jrnl 99 More

Configure 2 37 TCP/IP Config 38 Dialup Config 44 PD Options 80 Disp Csh/Acc Config 81 Prnt Csh/Acc Config


SYSTEM SETUP

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39. ONLY IF this is an Electronic Journal machine, press 30, then ENT (E/Jrnl Active).

Press 1 for EJ only. Then press ENT.

Press 2 for EJ and paper journal. Then press ENT.


41. Press 1, then ENT (Print Configuration). NOTE: If you are at the rear of the ATM, the configuration will print on the journal. If you want to print on the receipt printer, you need to transfer to the front display.

42. If you are running TCP/IP or Dialup communications, go to Appendix A to configure now. Otherwise, press CANCEL to return to the Select Menu.

43. Press 6, then ENT (Access Menu).

The Access Menu displays.


45. Press 1, then ENT (Initial Entry Replenish).


47. Press 1, then ENT (Auto exit).


49. Go to Appendix B for appropriate DES Encryption instructions for your installation.

50. Press 1, then ENT to print the Check Digits for accuracy. NOTE: If you are at the rear of the ATM, this will print the journal. If you want to print on the receipt printer, you need to transfer to the front display.

51. Press CNL.


Access 0 Disp Access 1 Print Access 2 Set Passwrd 3 Init Entry 4 Init Disply 5 Exit Mode 6 Enter V 7 Write V 8 Enter A 9 Write A 10 Enter B 11 Write B 12 Enter MAC 13 Set Access 14 Hallmark 15 Copyfile 20 Promote Menu 25 Key Entry

SYSTEM SETUP

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4.1 Set Device Configuration

NOTE: There will be a brief pause as the System Application program loads.

The Sys App Main Menu displays.

53. Press 8.

The Self-Service Config Menu displays.

54. Press 3.

NOTE: FROM THIS POINT FORWARD, THE MENUS DISPLAYED COULD BE DIFFERENT DEPENDING UPON THE INSTALLED HARDWARE.

IN SOME INSTANCES, YOU WILL HAVE TO GO TO PAGE 2 ON THE MENU TO CONFIGURE CERTAIN DEVICES.

READ YOUR MENUS!

The Set Device Configuration Menu displays.

Sys App Main Menu 1 Maintenance 2 Device Self Tests 3 Event Logs 4 Service Tallies 5 Device Status List 6 Device Servicing 7 8 Self-Service Configuration <Transfer I/F Save NT Info> <Shutdown Exit>

Self-Service Config Menu 1 Display Hardware Info 2 Display Software Info 3 Set Device Config 4 Set Date and Time 5 Set Active Language 6 Set Active Printer 7 Set Product Class 8 Previous>

Set Device Configuration 1/2 1 SDC Alarms 2 Communications 3 Cash Handler 4 EPP BAPE Keyboard 5 General Device Config 6 SDC MEI Configuration 7 SDC Night Safe 8 SDC Prox. Detector 9 Page Down Previous>

Set Device Configuration 2/2 0 Page Up 1 SDC Remote Relay 2 SDC RS-232 3 SDC Remote Status 4 SDC ISI/Fas. Light 5 7 8

Previous>

SYSTEM SETUP

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4.2 SDC Alarms

55. Press the NUMBER FOR SDC ALARMS.

The SDC Alarm Cfg. menu displays.

56. If you DO NOT have an alarm system on this ATM, press the Toggle FDK to change to Not Present, then press the OK FDK.

NOTE: If you do not have alarms but you say they are present, you will get persistent reboots, or a message is sent to the Host that the safe is open.

57. Press the NUMBER FOR CASH HANDLER.

The following displays:

58. Press 1.

59. Configure the singularity of the bills as shown below.

NOTE: You use the FDK Keys on the left of the operator panel to navigate up and down on the screen. The BLACK mark moves to the selection you are on. Make your changes and press the OK FDK on the right. The screen values below are SAMPLES ONLY. Change the values displayed on the ATM to what you need.

SDC Alarm Cfg. Select Device: PRESENT / NOT PRESENT OK> <Toggle Cancel>

Cash Handler 1. Set 2. Learn

Note Configuration 1/4 Note Size Type 1: 66 Note Size Type 2: 66 Note Size Type 3: 66 Note Size Type 4: 66 Page Down < Tab OK > < Reset Cancel >

Note Configuration 2/4 Page Up Note Size Type 5: 66 Note Size Type 6: 66 Note Size Type 7: 66 Singularity Type 1: 106 Page Down < Tab OK > < Page Down Cancel >

Note Configuration 3/4 Page Up Singularity Type 2: 106 Singularity Type 3: 106 Singularity Type 4: 106 Singularity Type 5: 106 Page Down < Tab OK > < Page Up Cancel >

Note Configuration 4/4 Page Up Singularity Type 6: 106 Singularity Type 7: 106 Presentation Order 1234 < Tab OK > < Page Down Cancel >

20s and 5s = 106, 10s = 102, Stamps = 118

SYSTEM SETUP

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After changes you will see:

60. Press Toggle FDK to change the NO to a YES. 61. Press the OK FDK.

The Set Device Configuration Menu displays.

4.3 SDC MEI Configuration

62. Press the NUMBER FOR SDC MEI CONFIGURATION.

The SDC MEI Configuration menu displays.

63. If you DO NOT have SDC MEI on this ATM, press the Toggle FDK to change to Not Present, then press the OK FDK.

4.4 SDC Night Safe

64. Press the NUMBER FOR THE NIGHT SAFE.

The SDC Night Safe Cfg. menu displays.

65. If you DO NOT have a night safe on this ATM, press the Toggle FDK to change to Not Present, then press the OK FDK.

Note Configuration Configure New Parameters?: NO OK > < Toggle Cancel >

SDC Night Safe Cfg. Select Device: PRESENT / NOT PRESENT OK> <Toggle Cancel>

SDC MEI Configuration Select Device: PRESENT / NOT PRESENT OK> <Toggle Cancel>

SYSTEM SETUP

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4.5 SDC Prox. Detector

66. Press the NUMBER OR THE PROXIMITY DETECTOR.

SDC Prox. Detect Cfg. menu displays.

67. Press the Toggle FDK to Not Present, then press the OK FDK.

68. Press 9 to go to Page 2 of the Configuration Menu

4.6 SDC Remote Relay

69. Press the NUMBER FOR THE SDC REMOTE RELAY.

The SDC Remote Relay Cfg. menu displays.

70. If you DO NOT have a remote relay on this ATM, press the Toggle FDK to change to Not Present, then press the OK FDK.

4.7 SDC RS-232

71. Press the NUMBER FOR SDC RS-232.

The SDC RS-232 menu displays.

72. If you DO NOT have SDC RS-232 on this ATM, press the Toggle FDK to change to Not Present, then press the OK FDK.

SDC Prox. Detect. Cfg. Select Device: PRESENT / NOT PRESENT OK> <Toggle Cancel>

SDC Remote Relay Cfg. Select Device: PRESENT / NOT PRESENT OK> <Toggle Cancel>

SDC RS-232 Select Device: PRESENT / NOT PRESENT OK> <Toggle Cancel>

SYSTEM SETUP

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4.8 SDC Remote Status

73. Press the NUMBER FOR SDC REMOTE STATUS.

The SDC Remote Status Cfg. menu displays.

74. If you DO NOT have remote status on this ATM, press the Toggle FDK to change to Not Present, then press the OK FDK.

4.9 SDC ISI/Fas. Light

75. Press the NUMBER FOR SDC ISI/FAS LIGHT.

The SDC ISI/Fas. Light Cfg. menu displays.

76. Press the Toggle FDK to PRESENT.

77. Press the Tab FDK until the Fascia Light option is selected.

78. Press the Toggle FDK to PRESENT.

79. Press the OK FDK.

The Set Device Configuration Menu 2/2 displays.

SDC Remote Status Cfg. Select Device: PRESENT / NOT PRESENT OK> <Toggle Cancel>

SDC ISI/Fas.Light Cfg. In Service Indicator: PRESENT / NOT PRESENT Fascia Light PRESENT / NOT PRESENT <Tab OK> <Toggle Cancel>

Set Device Configuration 2/2 0 Page Up 1 SDC RS-232 2 SDC Remote Relay 3 SDC Remote Status 4 SDC ISI/Fas. Light 5 6 7 8 Previous>


SYSTEM SETUP

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80. Press the Previous FDK.

Self-Service Config Menu displays.

81. If you are running TCP/IP Communications, skip to Step # 88; otherwise, press 3.

The Set Device Configuration menu displays.

82. Press 2.

83. If you are running SNA or Bisync, go to Appendix A and follow the instructions to

configure communications.

84. Press the lower right-hand key (Previous) until you return to the Sys APP Main

Menu.

The Sys App Main Menu displays.



Self-Service Config Menu 1 Display Hardware Details 2 Display Software Details 3 Set Device Configuration 4 Set Date and Time 5 Set Active Language 6 Set Active Printer 7 Set Product Class – Serial . . . 8 Previous>

SYSTEM SETUP

20 NCR Confidential

85. Press 8.

The Self-Service Config menu displays.

86. Press 7.

87. Key in the Product Class, Plant Code and Serial Number for your unit.

The product class for most models is 58 plus the model number, such as 5890 for a P90 and 5886 for a P86. However, there are two exceptions:

The product class for an EasyPoint 57 (EP 57) is 5305.

The product class for an Easy Point 62 is 5362.

88. Press Previous until you return to the Sys App Main Menu.

89. Press 5.

Device Status List displays any problems.

90. If there are problems, fix them, and press the CLEAR ALL FDK; otherwise, press the Previous FDK.

91. Press Shutdown. Make sure the ATM has Shutdown BEFORE turning it off.

92. Turn the ATM OFF.

93. Disconnect anything you have added to the ATM for the installation like the keyboard, CRT, or mouse.

94. Switch the Normal/Supervisor switch to Normal.

95. Turn the ATM ON.

96. Call the Network and tell them you are ready for a download.

97. After the download, perform a Balance Inquiry transaction or have the branch personnel perform any on-line transaction.

Device Status List Page x / y Product Class 58xx < Clear All Print> Previous>

Self-Service Config Menu 1 Display Hardware Info 2 Display Software Info 3 Set Device Config 4 Set Date and Time 5 Set Active Language 6 Set Active Printer 7 Set Product Class 8

Previous>


INSTALLING PATCHES

NCR Confidential 21

5 Installing Patches

Follow this procedure if a software patch needs to be installed on an ATM that already has APTRA Advance NDC loaded on it. Make sure you are loading the patch onto the correct version of APTRA Advance NDC BEFORE you install the patch.

1. Place the Normal/Supervisor mode switch in the Supervisor position.

2. From the Select menu, select 6 - Access.

3. Insert the update CD in the CD drive.

4. From the Access menu, select 15 - Copyfile.

5. The update is copied from the CD. Be patient, it takes several minutes and there may be a blank screen for several minutes at a time.

6. An automatic reboot will occur. Again be patient, it takes several minutes and there may be a blank screen for several minutes at a time.

7. A 'Software Package Installing' screen displays. When finished, the ATM will return to Supervisor mode. This will take a few minutes, so be patient.

8. Remove the CD.

9. Exit Supervisor.

CONFIGURING COMMUNICATIONS

22 NCR Confidential

A Configuring Communications

Americas APTRA Advance NDC supports SNA/SDLC, Bisync, TCP/IP and Dialup communications. Initial configuration of these protocols is included in this section.

NOTE: SNA 3624 and SNA LU0 require EBCDIC to ASCII conversion. This is set through Message Mode option digit 13.

A.1 Set SNA 3624 Communications

The Communications Configuration Menu displays.

NOTE: Selected items are depicted by: FRONT DISPLAY: Box around item REAR DISPLAY: Asterisk “ * “ to left of item

1. If NCRSNA3624 is not selected, press 2 to select.

2. Press FDK E (Modify).

The NCRSNA3624 menu displays.

Communications Configuration 1/1 1. NCRIBM3270 2. * NCRSNA3624 3. NCRSNALU0 <A D> <C A-Save All D-Options B-Load E-Modify F> C- F- Z-Prev Menu Z>

NCRSNA3624 1/1 1 * SNA3624 PHY… 2 TPA CONNECTION <A D> <C A-Save Co… D-Options B-Print C… E-Modify F> C- F- Z-Prev Menu Z>

NCR Confidential 23

3. If SNA3624 PHY… is not selected, press 1 to select.

4. Press FDK D (Options).

The Options menu displays.

5. Press 1 to select Protected Para… , then press FDK E (OK).

NOTE: If the Protected Parameters option is not selected, you will not see all the parameters you have to change. The NCRSNA3624 menu displays.


The current configuration will display.

Options 1/1 1 * Protected Para… 2 Confirmation 3 Text 4 Hexadecimal o 5 Text 6 Hexadecimal o E> E-OK Z-Cancel Z>

NCRSNA3624 SNA3624 PHYSICAL 1/1 1 PHYSICAL SE… 53 4E… 2 BITRATE EXTERNAL 3 TIMER VALUE 1E 4 LINE OPTIONS 00 5 PROTOCOL OP… 00 6 SDLC ADDRESS C1 7 APPLICATION… 40 40… E> <C F> E-Modify C- F- Z-Prev Menu Z>

NCRSNA3624 1/1 1 * SNA3624 PHY… 2 TPA CONNECTION <A D> <C A-Save Co… D-Options F> B-Print C… E-Modify C- F- Z-Prev Menu Z>

24 NCR Confidential

7. Press 2, then press ENT.

8. Using the on-screen directions, press the B or C FDK to Scroll to set BITRATE EXTERNAL, then press ENT.

9. Press 3 and ENT, enter TIMER VALUE 1E (30 Seconds), then press ENT.

10. Press 4 and ENT, enter LINE OPTIONS FROM PARAMETER SHEET, then press ENT.

11. Press 5 and ENT, enter PROTOCOL OP… FROM PARAMETER SHEET, then press ENT.

12. Press 6 and ENT, enter SDLC ADDRESS FROM PARAMETER SHEET, then press ENT.

13. Press 7 and ENT, enter the APPLICATION ADDRESS (Application Name) FROM PARAMETER SHEET, then press ENT.

14. Press FDK Z (Prev Menu).

The NCRSNA3624 menu displays.

15. Press FDK B (Print).

16. Check the values on the receipt. Those listed under <VALUE> are your entries. IGNORE

THOSE THAT ARE UNDER <DEFAULT>.

NCRSNA3624 1/1 1 * SNA3624 PHY… 2 TPA CONNECTION <A D> <C A-Save Co… D-Options F> B-Print C… E-Modify C- F- Z-Prev Menu Z>

CONNECT NAME: SNA3624 PHYSICAL <PARAM> <VALUE> <DEFAULT> PHYSICAL SE SNA3624 PHYSICAL BITRATE EXTERNAL 9600 TIMER VALUE 1EH 1EH LINE OPTION 00H 01H PROTOCOL OP 00H 28H SDLC ADDRES XXH 00H APPLICATION 40H, 40H, 40H, 40H, 40H, 40H, 40H, 40H,

NCR Confidential 25



18. Press FDK B (Load).

The configuration values are Loaded to NVRAM and the on-screen menu item B changes to Unload.

19. Press FDK A (Save All).

The configuration values are Saved to the hard disk.


21. Go back to step #84 of the System Set Up instructions.

Communications Configuration 1/1 1. NCRIBM3270 2. * NCRSNA3624 3. NCRSNALU0 <A D> <C A-Save All D-Options F> B-Load E-Modify C- F- Z-Prev Menu Z>

NOTE: When B says "LOAD" you have NOT completed changing the communications information. AFTER pressing the FDK on the left of the screen next to the letter B, the information is changed, and you will see "B-Load" changed to "B-Unload" on the screen

26 NCR Confidential

A.2 Set 3270 BISYNC Communications


NOTE: Selected items are depicted by: FRONT DISPLAY: Box around item REAR DISPLAY: Asterisk “ * “ to left of item

1. If NCRIBM3270 is not selected, press 1 to select.


The NCR IBM 3270 menu displays.

3. If 3270 PHYSICAL is not selected, press 1 to select.

4. Press FDK D (Options).

The Options menu displays.

5. Press 1 to select Protected Para… , then press FDK E (OK).

Communications Configuration 1/1 1. * NCRIBM3270 2. NCRSNA3624 3. NCRSNALU0 <A D> <C A-Save All D-Options B-Load E-Modify F> C- F- Z-Prev Menu Z>

NCRIBM3270 1/1 1 * 3270 PHYSICAL 2 TPA CONNECTION <A D> <C A-Save Co… D-Options B-Print C… E-Modify F> C- F- Z-Prev Menu Z>

Options 1/1 1 * Protected Para… 2 Confirmation 3 Text 4 Hexadecimal o 5 Text 6 Hexadecimal o E> E-OK Z-Cancel Z>

NCR Confidential 27

NOTE: If the Protected Parameters option is not selected, you will not see all the parameters you have to change. The NCRIBM3270 menu displays.


The current configuration will display.

7. The BITRATE MUST be EXTERNAL. Press 2 and ENT. Using the on-screen directions, press the B FDK to Scroll Up to set BITRATE EXTERNAL, then press ENT.

8. If you need to change the LINE OPTIONS, press 4 and ENT, enter LINE OPTIONS FROM PARAMETER SHEET, then press ENT.

9. If you need to change the PROTOCOL OPTIONS, press 5 and ENT, enter PROTOCOL OPTIONS FROM PARAMETER SHEET, then press ENT.

10. Press FDK Z (PREV MENU).

The NCRIBM3270 Menu displays.

NCRIBM3270 3270 PHYSICAL 1/1 1 PHYSICAL SE . . . 33 32 . . . 2 *BITRATE 9600 3 TIMER VALUE 1E 4 LINE OPTIONS 01 5 PROTOCOL OP… 00 6 CTS TIME OUT E> <C F> E-Modify C- F- Z-Prev Menu Z>

NCRIBM3270 1/1 1 * 3270 PHY… 2 TPA CONNECTION <A D> <C A-Save Co… D-Options F> B-Print C… E-Modify C- F- Z-Prev Menu Z>

NCRIBM3270 1/1 1 3270 PHY… 2 * TPA CONNECTION <A D> <C A-Save Co… D-Options F> B-Print C… E-Modify C- F- Z-Prev Menu Z>

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11. Press 2 to select TPA CONNECTION, then press FDK E (Modify).

The TPA Menu displays.

12. Press 2 to select Poll Address, then press FDK E (Modify).

13. Enter the POLL ADDRESS FROM THE PARAMETER SHEET, then press ENT.

14. Press 3 to select Select Address, then press FDK E (Modify).

15. Enter the SELECT ADDRESS FROM THE PARAMETER SHEET, then press ENT.

16. Press 4 to select Device Address, then press FDK E (Modify).

17. Enter the DEVICE ADDRESS FROM THE PARAMETER SHEET, then press ENT.


The NCRIBM3270 Menu displays.

NCRIBM3270 TPA Connection 1 Connection Service . . . 54 50 . . . 2 Poll Address 42 3 Select Address 53 4 Device Address 20 <A D> <C A-Save Co… D-Options F> B-Print C… E-Modify C- F- Z-Prev Menu Z>

NCRIBM3270 1/1 1 3270 PHY… 2 * TPA CONNECTION <A D> <C A-Save Co… D-Options F> B-Print C… E-Modify C- F- Z-Prev Menu Z>

NCR Confidential 29

19. Press FDK B (PRINT CONFIG). NOTE: Be sure to have access to the front of the printer for Receipts.

20. Check the values on the receipt. Those listed under <VALUE> are your entries.




The configuration values are Loaded to NVRAM and the on-screen menu item B changes to Unload.

23. Press FDK A (Save All).

The configuration values are Saved to the hard disk.



Communications Configuration 1/1 1. * NCRIBM3270 * 2. NCRSNA3624 3. NCRSNALU0 <A D> <C A- Save All D-Options F> B-Load E-Modify C- F- Z-Prev Menu Z>

30 NCR Confidential

A.3 Set SNA LU0 Communications

NOTE: SNA LU0 requires EBCDIC to ASCII conversion. Set this through Message Mode option digit 13, not through the Presentation options.

The Communications Configuration Menu displays. NOTE: Selected items are depicted by: FRONT DISPLAY: Box around item REAR DISPLAY: Asterisk “ * “ to left of item

1. If NCRSNALU0 is not selected, press 3 to select.


The NCR SNA LU0 menu displays. 3. If PHYSICAL is not selected, press 1 to select.

Communications Configuration 1/1 1. NCRIBM3270 2. NCRSNA3624 3. * NCRSNALU0 <A D> <C A-Save All D-Options B-Load E- Modify F> C- F-

Z-Prev Menu Z>

NCRSNALU0 1/1 1 * PHYSICAL 2 TPA CONNECTION <A D> 

<C A-Save Co… D-Options F> B-Print C… E-Modify C- F-

Z-Prev Menu Z>

NCR Confidential 31


The current configuration will display. 5. Press 1, then press ENT.

6. Using the on-screen directions, press the B or C FDK to Scroll to set BITRATE EXTERNAL, then press ENT.

7. Press 2 and ENT, enter TIMER VALUE 1E, then press ENT.

8. Press 3 and ENT, enter LINE OPTIONS FROM PARAMETER SHEET, then press ENT.

9. Press 4 and ENT, enter PROTOCOL OPT FROM PARAMETER SHEET, then press ENT.

10. Press 5 and ENT, enter PROTOCOL OPT EXT 1 FROM PARAMETER SHEET, then press ENT.

11. Press 6 and ENT, enter SDLC ADDRESS FROM PARAMETER SHEET, then press ENT.

12. Press 7 and ENT, enter LENGTH XID FIELD FROM PARAMETER SHEET, then press ENT.

13. Press 8 and ENT, enter XID (1-30) FROM PARAMETER SHEET, then press ENT.

14. Press 9 and ENT, enter XID (31-60) FROM PARAMETER SHEET, then press ENT.

15. Press FDK F.

The next page of parameters displays.

NCRSNALU0 PHYSICAL 1/2 1 BITRATE EXTERNAL 2 TIMER VALUE FF 3 LINE OPTIONS 20 4 PROTOCOL OP… 88 5 PROTOCOL OP… 03 6 SDLC ADDRESS C5 7 LENGTH XID … 06 8 XID (1-30) 02 05 . . . 9 XID (31-60) E> <C E-Modify F> C- F- Next Page Z-Prev Menu Z>

NCRSNALU0 PHYSICAL 2/2 1 * PU NAME D3 F0 . . . 2 SSCP ID FF 00 . . . 3 INITIAL IS . . . 003C 4 PU LOGICAL 5 N_2 MAX RET . . . E> <C E-Modify F> C- F- Next Page Z-Prev Menu Z>

32 NCR Confidential

16. Press 1 and ENT, enter PU Name FROM PARAMETER SHEET, then press ENT.

17. Press 2 and ENT, enter SSCP ID FROM PARAMETER SHEET, then press ENT.

18. Press 3 and ENT, enter Initial IS FROM PARAMETER SHEET, then press ENT.

19. Press 4 and ENT, enter PU Logical FROM PARAMETER SHEET, then press ENT.

20. Press 5 and ENT, enter N_2 Max Ret FROM PARAMETER SHEET, then press ENT.


The NCRSNALU0 menu displays.

22. Press 2 to select TPA CONNECTION, then press FDK E (Modify).

TPA Connection Menu 1 displays.

23. Press 1 to select Local Network Address, then press ENT.

24. Enter the LOCAL NETWORK ADDRESS FROM THE PARAMETER SHEET, then press ENT.

25. Press 2 to select CMD Timeout Value, then press FDK E (Modify).

26. Enter the CMD TIMEOUT VALUE FROM THE PARAMETER SHEET, then press ENT.

27. Press 3 to select SNA Protocol Opt, then press FDK E (Modify).

28. Enter the SNA PROTOCOL OPT FROM THE PARAMETER SHEET, then press ENT.

NCRSNALU0 1 PHYSICAL 2 * TPA CONNECTION <A D> <C A-Save Co… D-Options F> B-Print C… E-Modify C- F- Z-Prev Menu Z>

NCRSNALU0 1/2 TPA Connection 1 LOCAL NETWO… 03 2 CMD TIMEOUT… 40 3 SNA PROTOCO… 14 4 SNA PROTOCO… 5 RESP PROTOC… 90 6 SNA COMMAND… 01 7 PRESENTATIO… 00 8 MODE NAME E3 D4 C2 D3 E4 9 RESERVED E> <C F> E-Modify C- F- Next Menu Z-Prev Menu Z>

NCR Confidential 33

29. Press 4 to select SNA Protocol Opt Ext 1, then press FDK E (Modify).

30. Enter the SNA PROTOCOL OPT EXT 1 FROM THE PARAMETER SHEET, then press ENT.

31. Press 5 to select RESP Protocol Opt, then press FDK E (Modify).

32. Enter the RESP PROTOCOL OPT FROM THE PARAMETER SHEET, then press ENT.

33. Press 6 to select SNA Command Opt, then press FDK E (Modify).

34. Enter the SNA COMMAND OPT FROM THE PARAMETER SHEET, then press ENT.

35. Press 7 to select Presentation Opt, then press FDK E (Modify).

36. Enter the PRESENTATION OPT FROM THE PARAMETER SHEET, then press ENT.

37. Press 8 to select Mode Name, then press FDK E (Modify).

38. Enter the MODE NAME FROM THE PARAMETER SHEET, then press ENT.

39. Press FDK F to select the Next Menu.

TPA Connection Menu 2 displays.

40. Press 1 to select PLU Name, then press FDK E (Modify).

41. Enter the PLU NAME FROM THE PARAMETER SHEET, then press ENT.

42. Press 2 to select Requestor Name, then press FDK E (Modify).

43. Enter the REQUESTOR NAME FROM THE PARAMETER SHEET, then press ENT.

44. Press 3 to select Password, then press FDK E (Modify).

45. Enter the PASSWORD FROM THE PARAMETER SHEET, then press ENT.

46. Press 4 to select User Field, then press FDK E (Modify).

47. Enter the USER FIELD FROM THE PARAMETER SHEET, then press ENT.

48. Press 5 to select Initial IS Timeout, then press FDK E (Modify).

49. Enter the INITIAL IS TIMEOUT FROM THE PARAMETER SHEET, then press ENT.

50. Press 6 to select LU Priority, then press FDK E (Modify).

51. Enter the LU PRIORITY FROM THE PARAMETER SHEET, then press ENT.

NCRSNALU0 2/2 TPA Connection 1 PLU NAME E3 C3 D4 E2 E2 2 REQUESTOR ID D3 F0 F5 C3 E3 3 PASSWORD 4 USER FIELD 5 INITIAL IS TIMEOUT 6 LU PRIORITY E> <C F> E-Modify C- Prev Page F- Z-Prev Menu Z>

34 NCR Confidential


The NCRSNALU0 Menu displays.

53. Press FDK B (Print).

54. Check the values on the receipt. Those listed under <VALUE> are your entries. IGNORE THOSE THAT ARE UNDER <DEFAULT>.



Communications Configuration 1/1 1. NCRIBM3270 2. NCRSNA3624 3. * NCR SNA LU0 <A D> <C A-Save All D-Options F> B-Load E-Modify C- F- Z-Prev Menu Z>

CONNECT NAME: SNA LU0 PHYSICAL <PARAM> <VALUE> <DEFAULT> PHYSICAL SE SNA LU0 PHYSICAL BITRATE EXTERNAL 9600 TIMER VALUE FFH FFH LINE OPTION 20H 20H PROTOCOL OPT 88H 88H PROTOCOL OPT EXT 1 03H 03H SDLC ADDRESS C5H C5H LENGTH XID FIELD 06H 06H XID (1-30) 0205018030 XID (31-60) NO DATA PU NAME D3H,F0H,F5H,C3H,D7H,E4H, F1H,40H, 40H,40H,40H,40H,40H,40H,40H, 40H SSCP ID FFH,00H,00H,00H,00H00H INITIAL IS 003CH 000H PU LOGICAL NO DATA N_2 MAX RET NO DATA


NCRSNALU0 1 PHYSICAL 2 * TPA CONNECTION <A D> <C A-Save Co… D-Options F> B-Print C… E-Modify C- F- Z-Prev Menu Z>



NCR Confidential 35


The configuration values are Loaded to NVRAM and the on-screen menu item B changes to Unload. 57. Press FDK A (Save All).

The configuration values are Saved to the hard disk. 58. Press FDK Z (Prev Menu).


36 NCR Confidential

A.4 Set TCP/IP Communications

NOTE: IP addresses can be entered with or without leading zeros.

1. Press 37, then ENT to select “TCP/IP CONFIG”.

TCP/IP CONFIG menu displays.

2. If the ATM is SERVER, press 4 then ENT, press 1 then ENT. Otherwise, go to Step 3.

3. Press 0, then ENT to select “RMT Address”.

4. Enter the Network Host Server IP address in decimal format FROM THE PARAMETER SHEET. Press ENT after each 3-digit entry. Press ENT at end.

5. If your ATM is Client, press 1, then ENT to select “RMT Port No”. Otherwise, go to Step 7.

6. Enter the Network Server Port Number in decimal format FROM THE PARAMETER SHEET. Press ENT at end.

7. Press 2, then ENT to select “LCL Address”.

8. Enter the ATM IP address in decimal format FROM THE PARAMETER SHEET. Press ENT after each 3-digit entry. Press ENT at end.

9. If your ATM is Server, press 3, then ENT to select “LCL Port No”. Otherwise, go to Step 11.

10. Enter the Local Port Number in decimal format FROM THE PARAMETER SHEET, then press ENT.

11. Press 6, then ENT to select “Gateway Addr”.

12. Enter the Gateway IP address in decimal format FROM THE PARAMETER SHEET. Press ENT after each 3-digit entry. Press ENT at end.

13. Press 7, then ENT to select “Subnet Mask”.

14. Enter the Subnet Mask in decimal format FROM THE PARAMETER SHEET. Press ENT after each 3-digit entry. Press ENT at end.

TCP/IP CONFIG 0 RMT ADDRESS 1 RMT PORT NO 2 LCL ADDRESS 3 LCL PORT NO 4 CONFIG AS SERVER 5 ADVANCED 6 GATEWAY ADDR 7 SUBNET MASK 8 PING 9 DISP CONFIG 10 PRINT CONFIG

SELECT FUNCTION- << CLR ENT>>

NCR Confidential 37

15. Press 5, then ENT to select “ADVANCED”.

The Advanced TCP/IP Config menu will display.

16. Press 2, then ENT to select “LEN FORMAT”, and enter the value FROM THE PARAMETER SHEET, then press ENT.

17. Press 1, then ENT to select “LEN SIZE”, and enter the value FROM THE PARAMETER SHEET, then press ENT.

18. Press 3, then ENT to select “LEN ADJUST”, and enter the value FROM THE PARAMETER SHEET, then press ENT.

19. Press 4, then ENT to select “LEN OFFSET”, and enter the value FROM THE PARAMETER SHEET, then press ENT.

20. Press CNL.

21. Press 10, then ENT (Print Configuration).

22. Press CNL two times.

Restart Required screen displays.

Front and Rear Display

23. Press ENTER to restart the ATM. DO NOT press CANCEL to skip this reboot. DO NOT press “Reset” or power off/on to restart the ATM.

NOTE: This step is required in order to configure Windows XP network configuration for Local IP, Gateway and Subnet.

After the reboot, you should display or print the ATM’s IP configuration. If the Local IP, Gateway or Subnet are blank or zeros, then either the LAN cable is unplugged or you entered invalid data for one or more of the addresses.

24. Go to back to Step # 43 of the System Set Up instructions.

ADVANCED TCP/IP CONFIG 0 MSG FORMAT 1 LEN SIZE 2 LEN FORMAT 3 LEN ADJUST 4 LEN OFFSET 5 LEN EMBED 6 RCV TIMEOUT 7 RETRY TIMER 8 KEEP ALIVE 9 RECON CLOSE

SELECT FUNCTION- << CLR ENT>>

Restart Required – TCP/IP updated Press ENTER to restart ATM. Press CANCEL to Restart later.



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A.5 Dial Up Communications Configuration

Dialup communications require you to load two XML files onto the ATM using the Dialup Config Supervisor function. In addition, you need configure the COM port for dialup.

The Dialup XML files are provided by the network. You should have received these files along with your parameter worksheet, or they could be located at the customer site.

NOTE: there are two XML files needed to configure Dialup – one for Dialup Configuration and one for Application Settings. These instructions assume both files are on one disk.

To load the Dialup XML files:

1. Insert the Dialup XML file disk into the flex disk drive of the ATM.

2. Press 99 – More, and then press ENT.

3. Press 38 – Dialup Config, and then press ENT.

4. Press 6 – Copy On/Off, and then press ENT.

5. Press 1 – Copy On, and then press ENT. The Dialup Configuration file will be copied from the flex disk to the ATM and then the message FILE COPIED displays.

6. Press 6 – Copy On/Off, and then press ENT.

7. Press 3 – Copy On, and then press ENT. The Application Settings file will be copied from the flex disk to the ATM and then the message FILE COPIED displays.

8. Press 7 – Diagnostics, and then press ENT. The message Accessing Comms Service displays and then the Modem Diagnostics Menu displays.

9. Press 5 – Configure Com Port. DO NOT press ENT. The message Currently Configured Com Port: Com X displays.

10. Press ENT to configure the COM port. The message Select Modem to Configure displays with a list of the currently installed modems.

11. Press the number of the modem you are configuring, and then press ENT. The message Configure With This Modem? Modem Name: XXXXX COM Port: COM X displays for confirmation.

12. Press ENT to configure the modem.

13. Press CNL three times. The following messages display: Restart Required – Comms Updated Press Enter to restart ATM Press Cancel to restart Later

14. Press ENT to restart the ATM. DO NOT press CANCEL to skip this reboot. DO NOT press “Reset” or power off/on to restart the ATM.

15. Go to back to Step # 43 of the System Set Up instructions.


CONFIGURING ENCRYPTION KEYS

NCR Confidential 39

B Configuring Encryption Keys

This section explains how to enter your encryption keys. Three separate set of instructions are included: Single DES Without XOR (which is the default for a newly loaded system), Single DES With XOR and Triple DES.

B.1 Single DES Without XOR Encryption Procedures

1. Press 8, then ENT to enter Key A.

The following displays: ENCRYPTION KEY A CURRENT DIGIT = Ø1 ENTER KEY A 2. Enter each character of the 16-digit A key. (Do not enter these characters too quickly.)

When all characters have been entered, the ACCESS menu and “KEY A ENTERED” will display.

3. Press 9, then ENT. "KEY A STORED CHECKSUM = XXXX" displays.

4. Press 1Ø, then ENT.

The following displays: ENCRYPTION KEY B CURRENT DIGIT = Ø1 ENTER KEY B 5. Enter each character of the 16-digit B key. (Do not enter these characters too quickly.)

When all characters have been entered, the ACCESS menu and “KEY B ENTERED” will display.

6. Press 11, then ENT. "KEY B STORED CHECKSUM = XXXX" displays.

7. Return to Step # 50 of the System Set Up instructions.

NOTE: If you see the error message “FAILED TO CREATE CHECKSUM” when entering the Encryption keys, change to a different Encryption mode, and then change back to the mode you want. Then reenter the Encryption keys.

B.2 Single DES With XOR Encryption Procedures



SELECT TO ENTER KEY OR CHANGE KEY MODE

0 ENTER KEY A 1 ENTER KEY B 2 ENTER KEY V 9 CHANGE KEY ENTRY MODE

KEY -



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THERE MAY BE A MOMENTS HESITATION BEFORE THE CHANGE TAKES EFFECT PLEASE BE PATIENT. NOTE 1: If a BAPE encryptor is installed on the terminal and mode 3 or 4 is selected, the error message "INVALID MODE" displays. NOTE 2: If a BAPE or EKC encryptor is present, the keys will not be deleted when a new key entry mode is selected.


1 = Single Length Without XOR 2 = Single Length With XOR 3 = Double Length With XOR 4 = Double Length RESTRICTED

CURRENT MODE = 1 NEW MODE =

CHANGING MODE WILL

DESTROY ALL KEYS

NEW KEY MODE -


CURRENT MODE = 1 NEW MODE = 2

CHANGING MODE WILL

DESTROY ALL KEYS 6 = CONFIRM NEW MODE -



KEY -



NCR Confidential 41

B.2.1 ENTERING THE A KEY:

5. Press Ø, then ENT.

The display will prompt you to choose which part of the key (component) you are going to enter.

1 = Part 1 2 = Part 2 3 = Both parts


The following displays: ENCRYPTION KEY A CURRENT DIGIT = 01 ENTER KEY PART 1

7. Enter the 16 digits of Part 1 of the A Key.

The following displays: KVV VALUE = XXXX CONFIRM KEY PART 1

8. Press ENT. The key will be stored.

The following displays: ENCRYPTION KEY A CURRENT DIGIT = 01

ENTER KEY PART 2


The ACCESS Menu and the message “KEY A STORED” will display.


NOTE: if you ONLY have the A key to enter, return to Step # 50 of the System Set Up instructions. Otherwise, continue.



COMPONENT (1,2,3) -



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B.2.2 ENTERING THE B KEY:







The following displays: ENCRYPTION KEY B CURRENT DIGIT = 01

ENTER KEY PART 1

13. Enter the 16 digits of Part 1 of the B Key.




ENTER KEY PART 2


0 ENTER KEY A

1 ENTER KEY B 2 ENTER KEY V 9 CHANGE KEY ENTRY MODE

KEY -



CURRENT MODE = 3

KEY ENTRY FUNCTIONS ARE ONLY AVAILABLE WITH TRIPLE DES

COMPONENT (1,2,3) -



NCR Confidential 43


The ACCESS Menu and the message “KEY B STORED” will display.

16. Return to Step #50 of the System Set Up instructions.



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B.3 Triple DES Encryption Procedures








CURRENT MODE = 1 NEW MODE =

CHANGING MODE WILL

DESTROY ALL KEYS

NEW KEY MODE -


CURRENT MODE = 1 NEW MODE = 3

CHANGING MODE WILL

DESTROY ALL KEYS 6 = CONFIRM NEW MODE -



KEY -



NCR Confidential 45


THERE WILL BE A MOMENTS HESITATION BEFORE THE CHANGE TAKES EFFECT PLEASE BE PATIENT. NOTE 1: If a BAPE encryptor is installed on the terminal and mode 3 or 4 is selected, the error message "INVALID MODE" displays.


B.3.1 ENTERING THE A KEY:

5. Press Ø, then ENT.




The following displays: ENCRYPTION KEY A CURRENT DIGIT = 01 ENTER KEY PART 1





KEY -



COMPONENT (1,2,3) -



46 NCR Confidential


The following displays: ENCRYPTION KEY A CURRENT DIGIT = 01

ENTER KEY PART 2


The ACCESS Menu and the message “KEY A STORED” will display.


NOTE: if you ONLY have the A key to enter, return to Step # 50 of the System Set Up instructions. Otherwise, continue.

B.3.2 ENTERING THE B KEY:







0 ENTER KEY A

1 ENTER KEY B 2 ENTER KEY V 9 CHANGE KEY ENTRY MODE

KEY -



CURRENT MODE = 3

KEY ENTRY FUNCTIONS ARE ONLY AVAILABLE WITH TRIPLE DES

COMPONENT (1,2,3) -



NCR Confidential 47



ENTER KEY PART 1





ENTER KEY PART 2


The ACCESS Menu and the message “KEY B STORED” will display.

16. Return to Step #50 of the System Set Up instructions.


INSTALLATION ERRORS AND RECOVERY

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C Installation Errors and Recovery

Messages that occur during installation are displayed on the screen. Easily recoverable errors are listed here. If an error occurs that is not documented here, contact Level 2 Support at 1-800-446-2344.

C.1 Installation is Aborted Due to a Critical Error

Disk Not Formatted Properly

Explanation: During the formatting of the hard disk, the installation stopped.

Action: If the Installation flex disk is in the flex drive, enter the command, PREPFLEX, at the DOS prompt. The installation reboots from the Installation Boot flex disk.

Hard Drive Partition Unsuccessful

Explanation: During the rebuilding of the disk partition, the installation stopped.


ULPROMPT Failed THE INSTALLATION IS ABORTED DUE TO A CRITICAL ERROR. A:\

Explanation: When the Main Menu (Personality Information) displayed during the Installation Startup, the Exit option was selected (pressed the 0 (zero) key). The installation stopped and the DOS prompt displayed.


NOTE: If you enter 0 for exit at other installation menus (such as Installation Type or Communication Type), the Finish Configuring menu displays. You can then select 2 to re-enter the options for all the menus or select 1 to continue with the installation and bypass the remaining questions.

WINXP EXECUTABLE NOT FOUND. INVALID CD in DRIVE. THE INSTALLATION IS ABORTED DUE TO A CRITICAL ERROR.

Explanation: A CD that is not Installation CD 2 is in the CD-ROM drive.

Action: Replace the CD with Installation CD 2 and press CONTROL-ALT-DELETE.

NO VALID CD-ROM DRIVER INSTALLED. PLEASE RESET AND RETRY. THE INSTALLATION IS ABORTED DUE TO A CRITICAL ERROR.

Explanation: A CD-ROM driver was not installed, or did not install properly.

Action: Reboot the ATM and start the installation again. If the message displays again, call Level II for support.


INSTALLATION ERROR AND RECOVERY

NCR Confidential 49

C.2 Other Messages

CDR101: Not ready reading drive W. Abort, Retry, Fail?

Explanation 1: For a full installation, the Installation Boot flex disk is ready but no CD is in the CD-ROM drive.

Action: Insert Installation CD 1 into the CD-ROM drive.

NOTE: If you insert the wrong CD, the following message displays: WINNT EXECUTABLE NOT FOUND. INVALID CD in DRIVE. THE INSTALLATION IS ABORTED DUE TO A CRITICAL ERROR.

Explanation 2: For a software update, no CD is in the CD-ROM drive.

Action: Insert Installation CD 2 into the CD-ROM drive.

Local ATM Files or Packages NOT Copied! CopyFile command not found: Check media for errors.

Explanation: The copyfile.cmd script is not on the third-party software CD or flex disk that was inserted during the installation process (following the removal of the Installation CD #2).

Action: Check the media for errors. Add or rename the script or insert a different CD or flex disk.

Write protect error writing drive A. Abort, Retry, Fail?

Explanation: The Installation Boot flex disk has been write-protected for read only. The installation process requires that the ATM can write to the Installation Boot flex disk.

Action: Remove the write protect from the Boot flex disk. Then reinsert the flex disk in the flex drive and restart by selecting Retry.

FAILED TO CREATE CHECKSUM

Explanation: Key space is missing when loading Encryption keys.

Action: Change to a different Encryption mode, and then change back to the mode you want. Then reenter the Encryption keys.

MENU STRUCTURE

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D Menu Structure

D.1 Main Menu

NOTE: Not all menus are displayed.

Replenish 2 40 Init E Jrnl 41 Fill Env 42 Fill Camera 43 Init Depos 44 Clr Bin 45 Check CMD 47 Dump Images 50 Rcopy EJrnl 55 Clr BNA 54 Init BNA 99 More

Replenish 1 0 Disp Spply 1 Prnt Spply 2 Disp Cash 3 Disp Cntrs 4 Prnt Cntrs 5 Clr Cash 6 Clr Cards 7 Clr Depos 8 Add Cash 9 Init Recpt 10 Test Cash 12 Std Cash 13 Init Stmnt 15 Spvr Trans 18 Disp Coins 19 Clr Coins 20 Add Coins 21 Std Coins 99 More

Configure 0 Disp Config 1 Print Config 2 Track 1 3 Roll Width 4 Machine No. 5 Date/Time 6 Msg Mode 7 Disp Scrn 8 Set Print 9 Set Cash 10 Rst Mode 11 Set Default 12 Trace On 13 Trace Off 14 Set Coins 30 Set Jrnl 31 Volume SST 32 Volume Jack 33 Disbl Jrnl 99 More

Select 4 Replenish 5 Configure 6 Access 7 Diagnostics 8 Transfer 9 Exit 26 Fault Display 90 Misc Funcs

Access 0 Disp Access 1 Print Access 2 Set Passwrd 3 Init Entry 4 Init Disply 5 Exit Mode 6 Enter V 7 Write V 8 Enter A 9 Write A 10 Enter B 11 Write B 12 Enter MAC 13 Set Access 14 Hallmark 15 Copyfile 20 Promote Menu 25 Key Entry

Configure 2 37 TCP/IP Config 38 Dialup Config 44 PD Options 80 Disp Csh/Acc Config 81 Prnt Csh/Acc Config 99 More Sys App Main Menu

1 Maintenance 2 Device Self Tests 3 Event Logs 4 Service Tallies 5 Device Status List 6 Device Servicing 7 Save Module Life Counts 8 Self-Service Configuration <Transfer I/F Save NT Info> <Shutdown Exit>

TCP/IP Config 0 Rmt Address 1 Rmt Port No 2 Lcl Address 3 Lcl Port No 4 Config as SRV 5 Advanced 6 Gateway Addr 7 Subnet Mask 8 Ping 9 Disp Config 10 Print Config

Advanced TCP/IP Config 0 Msg Format 1 Len Size 2 Len Format 3 Len Adjust 4 Len Offset 5 Len Embed 6 Rcv Timeout 7 Retry Timer 8 Keep Alive 9 Recon Close

Dialup 1 Appl Param 2 Serial Link 3 Modem Link 4 VISA 2 5 Network Add 6 Copy On/Off 7 Diagnostics

Copy Dialup Config Dialup Config 1 = Copy On 2 = Copy Off Application Settings 3 = Copy On 4 = Copy Off

MENU STRUCTURE

NCR Confidential 51

D.2 System Application Menu Structure - Part 1

NOTE: These menus are hardware dependent.

Sys App Main Menu

1 Maintenance 2 Device Self Tests 3 Event Logs 4 Service Tallies 5 Device Status List 6 Device Servicing 7 8 Self-Service Configuration <Transfer I/F Save NT Info> <Shutdown Exit>

Maintenance Menu 1 EPP BAPE Keyboard 2 MCRW 3 4 5 6 7 8 Previous>

Device Self Tests Menu 1/2 1 2 Alarm 3 Cash Handler 4 Depository 5 6 Fascia Light 7 In Service Indicator 8 EPP BAPE Keyboard 9 Page Down <Select All Run Test(s)>> Previous>

Device Self Tests Menu 2/2 0 Page Up 1 MCRW 2 Media Entry Indicators 3 Operator Panel 4 SDC Primary Device 5 Receipt Printer 6 Remote Relay 7 Remote Status Indicators 8 Sound <Select All Run Test(s)>> Previous>

Event Logs Menu 1 Software Event Log 2 Device Event Log 3 Communications Event Log 4 5 6 7 8 Previous>


MENU STRUCTURE

52 NCR Confidential

D.3 System Application Menu Structure - Part 2


Service Tallies Menu 1 Select ALL 2 SDC_SERVICE 3 ENCRYPTOR 4 CASH_HANDLER 5 DEPOSITORY 6 MCRW 7 SNA3624 PHYSICAL 8 RECEIPT_PRINTER Previous>Device Status List Page x / y Product Class 58xx Clear All> > Print> Previous>

Device Servicing Menu 1/3 1 Cash Handler Empty Purge Bin 2 Cash Handler Replace Suction Cups 3 Depository Replace Transport Motor 4 Depository Replace Printhead 9 Page Down Previous>

Device Servicing Menu 2/3 0 Page Up 1 EPP BAPE Keyboard Replace Main Keyboard 2 EPP BAPE Keyboard Replace Left FDK 3 EPP BAPE Keyboard Replace Right FDK 4 Receipt Printer Replace Printhead 9 Page Down Previous>

Device Servicing Menu 3/3 0 Page Up 1 Receipt Printer Replace Knife 2 3 4 Previous>


1. Listed Error

2. Listed Error

0. Page Up

9. Page Down

MENU STRUCTURE

NCR Confidential 53

D.4 Self-Service Configuration Sub-menu Structure


Self-Service Config Menu 1 Display Hardware Details 2 Display Software Info Details 3 Set Device Config 4 Set Date and Time 5 Set Active Language 6 Set Active Printer 7 Set ATM Properties 8 Previous>


Set Device Configuration 2/2 0 Page Up 1 SDC Remote Relay 2 SDC RS-232 3 SDC Remote Status 4 SDC ISI/Fas. Light 5 6 7 8 Previous>

Set Date and Time Date (MM/dd/yyyy): 08/14/2003 Time (HH:mm) 16:30 <Tab OK> <Current

Set Product Class Product Class: 58xx Serial Number (Plant Code): Serial Number (Machine): <Tab OK> <Reset

MENU STRUCTURE

54 NCR Confidential


Communications Configuration 1/1 1. NCRIBM3270 2. NCRSNA3624 3. NCRSNALU0 <A D> <C A-Save All D-Options F> B-Load E-Modify C- F-

SDC Alarm Cfg. Select Device: PRESENT / NOT PRESENT OK> <Toggle Cancel>

Note Configuration 1 Set 2 Learn 3 4 5 6 7 8 Cancel>

EPP BAPE Keyboard 1 Security Module Load File 2 Display Version Number 3 4 5 6 7 8 Cancel>

Device Error Logging Log Device Start Errors: Enabled / Disabled OK> <Toggle Cancel>


CANADA ONLY – CE BRING LIVE QUICK REFERENCE

NCR Confidential 55

E Canada Only - CE Bring Live Quick Reference

This appendix is to be used in conjunction with the information in the main part of this document. The objective of this appendix is to highlight for Canada items that will deviate from the standard install. This appendix also provides supplementary information that might be helpful. Each item in this appendix is arranged in the same order as they are presented in the main document, section by section. Highlighted in a rectangle box is the item from the main document. Details of the item are then described.



56 NCR Confidential

PARAMETER SHEET, referenced in this section and throughout this entire guide, is a document that contains the site specific parameters. Such information is to be provided by the switch provider ahead of installation time. Before going to the site, please call the Help Desk or the installation coordinator to ensure the information is available.

In addition to the Parameter Sheet by the switch provider, certain ABM owners also provide parameters unique to their requirements. CCS (Coast Capital Savings) assigns unique Machine Number and Computer Name to each of their ABMs. Ensure such information is available ahead of installation time.

*****************************************************************************************

Additional Information below will be helpful:

1. PC keyboard (please use alphanumeric cluster for selections) and optional mouse.

2. CE Bring Live Guide relevant to version of AA NDC.

3. If AA NDC 2.06.12: “How to apply the 2.06.12 patch”.

4. Parameter Sheet - at site or from the Help Desk, from the switch provider and/or from the ABM owner.

5. Security Key data entry procedure - at site or from the Help Desk.



NCR Confidential 57

6. Media

(Versions of Custom media and Patch media are listed for reference only. Please be sure to use the latest available to you.)

7a. For all users of AA NDC 2.05.05 with exception to CCS, need media: G535-3001-0000 Vol 01/02 09-15-2004 Boot Diskette G535-3001-0000 Vol 02/02 09-14-2004 CD#1 G535-3004-0000 Vol 01/01 10-25-2004 CD#2 Custom Diskette 1/1 050504 for AA NDC 2.05.05

7b. For CCS using AA NDC 2.05.05, need media:

G535-3001-0000 Vol 01/02 09-15-2004 Boot Diskette G535-3001-0000 Vol 02/02 09-14-2004 CD#1 G535-3004-0000 Vol 01/01 10-25-2004 CD#2 CCS Custom Diskette 1/2 060721 for AA NDC 2.05.05 CCS Custom Diskette 2/2 041113 for AA NDC 2.05.05 Custom Diskette for AA NDC XP Multi-Language support 060731 CCS Computer Name Diskette 1/1 050920 for AA NDC 2.05.05

7c. For ABM running AA NDC 2.06.12, need media: (Patch CD makes it same version as item 10)

G535-3001-0000 Vol 01/02 01-31-2005 Boot Diskette G535-3001-0000 Vol 02/02 03-09-2005 CD#1 G535-3004-0000 Vol 01/01 03-11-2005 CD#2 Patch CD PA00_T287923 5-31-2005 for AA NDC 2.06.12

7d. For ABM running AA NDC 2.06.13, need media: (same as item 9, with Patch built in)

G535-3001-0000 Vol 02/02 01-31-2005 Boot Diskette G535-3001-0000 Vol 01/02 01-27-2005 CD#1 G535-3004-0000 Vol 01/01 06-07-2005 CD#2

7e. For ABM running AA NDC 2.06.15 with exception to HSBC, need media:

G535-3001-0000 Vol 01/02 04-25-2005 Boot Diskette G535-3001-0000 Vol 02/02 06-03-2005 CD#1 G535-3004-0000 Vol 01/01 08-25-2005 CD#2

7f. For HSBC ABM running AA NDC 2.06.15, need media:

G535-3001-0000 Vol 01/02 09-27-2005 Boot Diskette G535-3001-0000 Vol 02/02 09-27-2005 CD#1 G535-3004-0000 Vol 01/01 08-25-2005 CD#2 HSBC Custom CD for AA NDC Rel 2.06.15 Vol 01/01 Rel 1.0.0 May 5, 2006

7g. For all users of AA NDC 3.00.10, need media:

G535-3001-0000 Vol 01/02 12-19-2005 Boot Diskette G535-3001-0000 Vol 02/02 06-08-2006 CD#1 Image Phantom/Pele II G535-3001-0000 Vol 02/02 06-08-2006 CD#1 Image PIVAT G535-3004-0000 Vol 01/01 06-14-2006 CD#2

7h. For customer (regardless of version of AA NDCC) who uses the standard card icon but does not want it to carry the NCR logo:

Custom Diskette for AA NDC No-Logo Card Icon 2006 7i. Any special Custom diskette or CD. Consult ABM owner.

Typical examples of such diskettes are custom graphics, multi-language support. *****************************************************************************************************



58 NCR Confidential

For installation in Canada, you must run the PREPFLEX utility to ensure a clean start. A clean start will force the installation questions to be displayed on the CRT.

The above steps are expanded as follows:

4. Insert the Americas APTRA XFS and XP CD Installation Boot diskette into the 3.5 in. flex

drive.

Insert the Americas APTRA XFS and XP CD #1 into the CD-ROM.

5. Turn on the ABM.

5a. In 45 seconds, the front CRT displays “Starting MS-DOS...”.

5b. In another 35 seconds, the CD-ROM device driver should have been installed. Once the bottom of CRT displays “Driver was installed successfully”, the screen turns blank.

5c. Press Control-C on the PC keyboard. Top of the CRT displays a question: “Terminate batch job (Y/N)?” (If the question is not displayed, press Control-C again; or, you must reset the ABM to start over.)

5d. Type “Y” for YES. CRT displays “A:\>”.



NCR Confidential 59

5e. Type “PREPFLEX” and press ENTER. There are two possibilities:

5e.1 If the Boot Diskette is from the factory and has never been used on the ABM, the CRT displays:

******Factory Install Detected. ***** Do you want to clear the factory default values on this boot diskette? (Select “YES” if you want to re-answer the installation questions) 1. YES 2. NO 0. Exit

Type “1” for YES. installation continues at step 5f.

5e.2 If the Boot Diskette is not from the factory, installation continues at step 5f.

5f. CRT displays “A:>”.

5g. Reset the ABM. 5h. The CRT displays:

******************************************** * NCR Unattended Installation * * ALL DATA ON THE HARD DRIVE WILL BE LOST! * * REMOVE CD and FLOPPY * * IF YOU DO NOT WANT TO CONTINUE * ******************************************** PRESS ANY KEY TO CONTINUE

6. Press any key on the PC keyboard.

From this point on, installation continues normally.

If you did not select “1” for UI CD-AANDC, start over skipping PREPFLEX.



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You normally declare a selection by pressing a numeric key. There are two groups of numeric keys on the PC Keyboard. One group is on the left hand side which is the alphanumeric cluster. The numeric keys are always active. The other group is on the right hand side which is the numeric/control cluster. Numeric keys on the numeric/control cluster are not active unless Num Lock is turned on. To avoid mistakes, it is recommended that the alphanumeric cluster be used.

If an incorrect UNIUQE ID was declared, start over skipping PREPFLEX.

For AA NDC 2.05.05, the CRT displays:

Select "2” for Standard (ENTER Key Third Key Down).

For AA NDC 2.06 and later, the CRT displays:



NCR Confidential 61

Select "3” for Alternate (CANCEL Key at Top Right).

Subsequent to FAT-NTFS conversion, XP Setup starts. XP Setup takes about 30 minutes to complete. If you notice a fuzzy display on the CRT or if you find the screen is not readable, you must start over skipping PREPFLEX. Declare “640” as the UNIQUE ID. This Unique ID will force a display resolution of 640x480 rather than the default, higher 800x600. Some monitors cannot handle 800x600.

For all installs with the exception of CCS and HSBC, you should select “2” for NO.

For CCS running AA NDC 2.05.05, select “1” for YES. Insert the ”CCS Custom Diskette 1/2 050322 for AA NDC 2.05.05” and follow the screen prompts. During this time, declare the Computer Name when prompted. When done, you will be prompted again for the Software Update Package. Select “2” for NO.

For HSBC running AA NDC 2.06.15, select “1” for YES. Insert the ”HSBC Custom CD for AA NDC Rel 2.06.15 Vol 01/01 Rel 1.0.0 Jan 19, 2006 “. When done, you will be prompted again for the Software Update Package. Select “2” for NO.

*****************************************************************************************

For CCS running AA NDC 2.05.05, you must declare the Machine # assigned by CCS. This is a unique number. The Parameter Sheet provided by the switch provider is a constant, normally “000001”.



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For AA NDC 2.05.05, declare "2" for Message Mode Option Digit 7. This is to reflect the EPP layout for Canada. The Message Mode string below shows the location of Option Digit 7:

"100000002". ^

For AA NDC 2.06 and later, you do not need to declare Message Mode Option Digit 7.

For CCS running AA NDC 2.05.05, declare “4” for Message Mode Option Digit 2 and declare “2” for Option Digit 7 as shown below. Option Digit 2 set to “4” suppresses the deposit beeper.

“100400002”.

For AA NDC 2.05.05, you will not be prompted to declare an option.

AA NDC 2.06 and later versions support dual journal. You need to declare an option.

Enter “1” to activate EJ in the absence of a journal printer. Enter “2” to activate EJ to operate concurrently with a journal printer.

The above steps describe the Exit Mode under the Access Menu.

NCR recommends setting Auto-Exit. Please do so even if the PARAMETER SHEET does not reflect this setting. It is a mandatory setting for front loading and for EasyPoint machines. In the case of AA NDC 2.06.15, the ABM may freeze on supervisor exit if this setting is not implemented.

*****************************************************************************************

The parameters described here are for the US Currency. Be sure to use the Canadian values instead.



NCR Confidential 63

For an ABM with a Night Safe, please be sure to select PRESENT.

For HSBC (and whichever customer is applicable), please make sure SDC Alarms is toggled to Not Present.

The top left corner of the front screen at this time should display “002” indicating its readiness. If it displays “003”, it indicates the ABM is still in supervisor mode. Ensure correct positioning of the supervisory switch, hood plunger and door switch. “002” will change to texts when screen data arrives at the ABM.

*****************************************************************************************



64 NCR Confidential

For CCS ABM running AA NDC 2.05.05: Install the “CCS Custom Diskette 2/2 041113 for AA NDC 2.05.05” using CopyFile in Supervisor mode followed by an ABM reset.

For CCS ABM running AA NDC 2.05.05: ONLY if you need to change the Computer Name, install the ”CCS Computer Name Diskette 1/1 050920 for AA NDC 2.05.05” using CopyFile from the EOP. Use a PC keyboard at the front CRT for data entry. Reset the ABM afterwards.

For all AA NDC 2.05.05 users excluding CCS: Install the “Custom Diskette 1/1 050504 for AA NDC 2.05.05” using CopyFile in Supervisor mode followed by an ABM reset. The disk contains mainly the fixes for TAR 273333 and 278695.

For AA NDC 2.06.12: Install ”Patch CD PA00_T287923 5-31-2005 for AA NDC 2.06.12” using CopyFile in Supervisor mode followed by an ABM reset. Refer to the document “How to apply the 2.06.12 patch”.

For a customer (regardless of version of AA NDCC) who uses the standard card icon, but does not want it to carry the NCR logo: Install the ”Custom Diskette for AA NDC No-Logo Card Icon 2006” using CopyFile in Supervisor mode followed by an ABM reset.

Copyfile can also be used to install the following custom diskettes:

a- custom graphics b- “HSBC Custom CD for AA NDC Rel 2.06.15 Vol 01/01 Rel 1.0.0 May 5, 2006” c- “Custom Diskette for AA NDC XP Multi-Language support 060731”

Items b and c will force the ABM to reboot a number of times during installation. At completion, the ABM will return to the mode of operation set by the Mode Switch.

*****************************************************************************************

Be sure to run PREPFLEX as described in “Installation Startup” above.

*****************************************************************************************



NCR Confidential 65

For HSBC, the Communication Configuration Menu will show NCRX25X21bis as an additional item. Please follow the bank’s parameter sheet to do the configuration.

Example below shows location of option digit 13:

"100000002000001" ^



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The Guide for AA NDC 2.05.05 says:

The instruction above should read:

"If SNA3624 PHY ...is not selected, press 1 to select, then press FDK D (Options). The Options menu displays...."

The Guide for AA NDC 2.06.12 says:

Following through the steps, you will find that it leads you to declare RMT Port No when the ABM is Client. It leads you to declare LCL Port No when the ABM is Server. It makes you think that only one port can be declared. Actually, the application will not stop you from declaring both ports. If the Parameter Sheet requires both to be declared, please do so by selecting the required port separately. You can select “1 RMT PORT NO” or select “3 LCL PORT NO” any time.



NCR Confidential 67

Customers in Canada use two different sets of Advanced Parameters:

common set: MSG FORMAT=3,LEN SIZE=2,LEN FORMAT=1,LEN ADJUST=2,LEN OFFSET=0 not as common: MSG FORMAT=3,LEN SIZE=4,LEN FORMAT=2,LEN ADJUST=4,LEN OFFSET=0 RX HDR BYTES is a parameter available only on AA NDC 2.05.05. It is to be set the same as LEN SIZE.

LEN EMBED is a parameter available only on AA NDC 2.06 and later. It is set to 0 by default and it should remain so.

AA NDC defaults to the 'common set'. The common set is employed by all but one switch providers. These values are normally not spelled out in the Parameter Sheet. Currently only OpenSolutions of Vancouver employs the 'not as common' set. OpenSolutions list these parameters in their Parameter Sheet. If you are converting an ABM from one switch provider to another, ensure that the Advanced Parameters are correct.

Additional notes related to TCP/IP:

For Pele II to support TCP/IP using on board Ethernet - set Dip switch 1 to ON or enable it

through the BIOS setting: Advanced/PCI Configuration/Network controller.

If a 3COM ISA card is present, it must be removed as XP does not support it. A 3COM ISA card has 3 connectors. If a 3COM PCI card is present, make sure the on board Ethernet is disabled. Set DIP Switch 1 to off AND disable Network Controller through the BIOS. Make sure that the LAN cable is plugged into the card, not to the on board RJ45 connector.

For PIVAT to support TCP/IP, enable onboard Ethernet through the BIOS setting:

Integrated Peripherals/On-Chip LAN control.

Depending upon the type of local connectivity, you may need a straight-through LAN cable, or you may need a crossed cable. The right cable type must be plugged onto the correct RJ45 connector of the card cage when you configure the TCP/IP parameters.

If you need to change one of these parameters: Local Address, Subnet Mask and Gateway Address, be sure to declare all these 3 items at the same time.



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IP address data entry:

for AA NDC 2.05.05, declare the full 12 digits and then press [ENTER]. For example: 010103007212[ENTER].

for AA NDC 2.06.12 and later, press [ENTER] after each 3-digit entry with or without leading zero. For example 010[ENTER], 103[ENTER], 7[ENTER], 212[ENTER].

Special workaround for AA NDC 2.05.05

Supervisory function "37 TCP/IP Configuration" does two things among other tasks: 1. registers TCP/IP info into the TCP/IP properties 2. updates file SESSION.INI

This function may have an issue handling an IP address that has a value of 000 or 255. In this case, Function 37 will fail with an error message "INVALID VALUE". With this problem, the host connection cannot be established. To solve the problem, TCP/IP Configuration has to be carried out in administrator mode on the ABM.

Task 1 above will have to be performed on the TCP/IP Properties via the Windows Control Panel. Task 2 above will have to be performed on the file C:\SSDS\DLL\SESSION.INI via manual editing.

This workaround does not address Task 1 as there is currently no alternative method. It however, makes Task 2 a more convenient, less risky process.

This workaround is provided as a ZIP file so that it can be emailed. The title of the ZIP file is "TCPIPWorkAround-AaNdc020505-060510.ZIP". The instructions are in the ReadME.TXT file. Please obtain the ZIP file from Level 2, or pull if off from the WCS web site.

With AA NDC 2.06.12, the Remote Address will show leading zero even though a leading

zero was not entered, e.g. 153.071.121.217. This cosmetic issue is not seen in the other addresses.

After the TCP/IP parameters are declared, do “10 PRINT CONFIG”. After the ABM is

rebooted, please also do “10 PRINT CONFIG” to see that the print out contains the same information as the first copy. The first copy confirms data entry. The second copy reflects the parameters in effect. Go over the notes about TCP/IP, make any necessary corrections, and redo the parameter configuration as required.

The switch provider's Parameter Sheet may use terminology different from ours, please

note that

"ATM's IP Address" is LCL ADDRESS, "ATM's Subnet Mask" is SUBNET MASK "Router IP Address" is GATEWAY ADDR "Host IP Address" is RMT ADDRESS, "Host Port Number" is RM PORT NO "Local Port Number " is LCL PORT NO



NCR Confidential 69

The switch provider's Parameter Sheet may list items not meant for AA NDC, please ignore them. "Broadcast Address" "Host IP Subnet Mask" "ATM Host Name"

*****************************************************************************************

The specific procedure, key values and KVVs are to be provided by the switch provider. NCR does not define, maintain or provide such information. Please refer to the Help Desk for any questions.

*****************************************************************************************

Be sure to run PREPFLEX as described in “Installation Startup” above.

You may find the information below useful. The field experience is described with possible recovery measures.

1. Read error during or after CD to HD copy:

make sure memory chips are of the right type, re-install software.

re-install software from scratch, using a proven copy.

2. At the end of the installation, instead of putting up the SELECT menu, the ABM would keep resetting:

go into BIOS (Pele II), set default, save settings, reboot.

make sure SDC connection is in place, reboot.

initialize EPP using EPP Service Utility (G531-1015-000), reboot, in SysApp select appropriate Country Version as required (DAPI1 or DAPI7). Today, most ABMs use DAPI1. For further details, please refer to section 8.1 of the AA NDC 3.00.10 Release Bulletin.

change EPP if available, reboot.

re-install software from scratch, using a proven copy.

*****************************************************************************************



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In case of system failures, be sure to do “Save NT Info” and “3 - Event Logs”. These functions will save log files onto a 1.44MB diskette. Please zip up these files before emailing them to the person who will investigate the issue.

*****************************************************************************************


CANADA ONLY – SECURE KEY ENTRY BOOT DISK UTILITY QUICK REFERENCE

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F Canada Only – Secure Key Entry Boot Disk Utility Quick Reference

F.1 Software Pre-requisites & Exclusions

AANDC 2.04 on NT Operating System – This solution requires a minor patch to be applied. It can be downloaded from the WCS web site located at: http://iis.ncrnet.ncr.com/canadacsbbs/financial/index.html

AANDC all XP variants (2.05.05 forward) – No pre-requisite patches required.

USNDC – Supported releases 5.05.00.07, 5.05.00.09 and 5.05.00.10

EPNDC – Supported release 5.05.00.09

@tmEASE-based software solutions are NOT supported.

Known issue: This utility does not display correctly on an ABM with a monochrome monitor. The password prompt described in step 5 below does not show up. To work around the problem, an external colour monitor should be used in place of the monochrome monitor. Remove the external monitor when the whole procedure has completed successfully.

F.2 Overview

This Utility resides on a single diskette. It enables the secure installation of security (or master) keys from the front of the ABM directly into the EPP. Installation is to be carried out using the cardholder display and the EPP.

Installing the security key is a task initiated by the switch provider who may want to:

Install an initial security (or master) key, or

Change/refresh the security key, or

Change Key Entry Mode from 1DES to 3DES When the switch provider schedules a task, the following should be defined ahead of time:

date of installation

location of ABM

ABM software version

ABM is confirmed to have an EPP

key parts distributed to authorized key holder(s)

involved parties notified: key holder(s), Utility disk holder, key installer(s), network operator

current and new Key Entry Mode

http://iis.ncrnet.ncr.com/canadacsbbs/financial/index.html

72 NCR Confidential

The personnel (generally two or more) attending the site determine among themselves who will do what. Step by step instructions are given in the subsequent pages. These instructions indicate that certain steps can be carried out at the rear for a rear load ABM. In summary, the following will take place at the site:

verify current Key Entry Mode

switch to new Key Entry Mode, if required

boot up Utility disk

enter key part 1, verify KVV (person #1)

enter key part 2, verify KVV (person #2)

remove Utility disk

boot up ABM, verify KVV

notify network operator of completion, ready for download

see that a test transaction will go through

Keys on the EPP are labeled per the diagram at right. There may be some slight variances with <ENTER> replaced by <OK> and <CLEAR> replaced by <CORRECTION>. There may be some additional key markings along the bottom row as well. In general, however, this is the basic keyboard. During security key entry, certain keys function differently. A diagram of the modified layout as shown is displayed. The numeric keys retain their meanings, while the remaining keys are used for letters A to F. Press each key slowly and firmly to avoid mistakes. If mistake is made, continue to enter the string to its full length, and then reenter the whole string again.

1 2 3 Cancel

4 5 6 Clear

7 8 9 Enter

0

1 2 3 A

4 5 6 B

7 8 9 C D 0 E F

When the program terminates, either normally or due to an error, it will halt. The user will have to reboot. If the ATM is to be returned to in service, remove the disk from the drive prior to rebooting.



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Step # Person Action

NOTE Note: Steps 1 – 4 can be carried out at the rear of the ATM

1 Person#1 With current application running, • Switch ABM to Supervisor Mode, • Select “6 ACCESS”, • Select “25 KEY ENTRY”, • Select “9 CHANGE KEY ENTRY MODE”.

Note: for EasyPoint, the menu path to find the Triple DES menu is: DAILY MENU->[CANCEL]->SELECT->ACCESS (password=1234)->ACCESS MAIN->SUPERVISOR->TRIPLE DES->9 CHANGE KEY ENTRY MODE

AANDC Display USNDC/EPNDC Display 1 SINGLE LENGTH WITHOUT XOR

2 SINGLE LENGTH WITH XOR

3 DOUBLE LENGTH WITH XOR

4 DOUBLE LENGTH RESTRICTED

CURRENT MODE = 2

NEW MODE =

CHANGING MODE WILL

DESTROY ALL KEYS

NEW KEY MODE-

0 = STANDARD

3 = TRIPLE DES

4 = TRIPLE DES RESTRICTED

CURRENT MODE = 0

NEW MODE =

CHANGING MODE WILL

DESTROY ALL KEYS

PRESS CANCEL TO EXIT

NEW KEY MODE –

2 Person#1 Verify CURRENT MODE. • If it is the required Key Mode (per switch provider’s instruction), proceed to step 3; • Otherwise declare and confirm new Key Entry Mode, continue.

AANDC Display USNDC/EPNDC Display SELECT TO ENTER KEY

OR CHANGE KEY MODE

0 ENTER KEY A

1 ENTER KEY B

2 ENTER KEY V

9 CHANGE KEY ENTRY MODE

KEY -

SELECT TO ENTER KEY

OR CHANGE KEY MODE

0 ENTER KEY A

1 ENTER KEY B

2 ENTER KEY V

9 CHANGE KEY ENTRY MODE

CURRENT MODE = 3

KEY ENTRY FUNCTIONS ARE ONLY

AVAILABLE WITH TRIPLE DES

PRESS CANCEL TO EXIT

KEY –



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3 Person#1 Press CANCEL.

AANDC Display USNDC/EPNDC Display ACCESS Menu

ACCESS Menu

4 Person#1 Insert Secure Key Entry Boot Disk Utility • Power off and on the ABM.

NOTE

Note: from this point through step 16, you must be at the front of the ATM.

Secure Key Entry Display NDC INITIAL KEY ENTRY UTILITY

ENTER PASSWORD:

5 Person#1 Enter “2468”.

Secure Key Entry Display SELECT KEY PART TO ENTER

1. PART 1

2. PART 2

9. EXIT

6 Person#1 Enter “1” to select PART 1.

Secure Key Entry Display ENTER KEYSPACE PASSWORD

CURRENT DIGIT: x

7 Person#1 Enter “5294840383749349”.

Secure Key Entry Display PART 1 ENTRY

CURRENT DIGIT: x

8 Person#1 Enter A Key Part 1 as provided, using the keypad layout per the template or as displayed.


CURRENT DIGIT: x



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9 Person#1 Enter “5294840383749349”.

Secure Key Entry Display KVV = xxxx

10 Person#1 Verify KVV (of A Key Part 1), • If same, press any key to continue.

If KVV displayed is not the same as provided, • go back to step 6.

Otherwise, continue.

Secure Key Entry Display SELECT KEY PART TO ENTER

1. PART 1

2. PART 2

9. EXIT

11 Person#2 Enter “2” to select PART 2. Secure Key Entry Display ENTER KEYSPACE PASSWORD

CURRENT DIGIT: x

12 Person#2 Enter “5294840383749349”.

Secure Key Entry Display PART 2 ENTRY

CURRENT DIGIT: x

13 Person#2 Enter A Key Part 2 as provided, using the keypad layout on the template or as displayed.


CURRENT DIGIT: x

14 Person#2 Enter “5294840383749349”.

Secure Key Entry Display KVV = xxxx



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15 Either Verify KVV (of A Key Part 1 and 2 combined), • press any key to continue.

If KVV displayed is not the same as provided, • go back to step 6.

Otherwise, continue.

16 Person#1 Enter “9” to select EXIT.

Secure Key Entry Display P R O G R A M T E R M I N A T E D

NOTE

Note: from this point on up to step 21 can be carried out at the rear.

17 Person#1 Remove the NDC Direct Initial Key Entry Utility Boot Diskette. Power off and on the ABM. Note: from this point on up to step 21, you must be at the rear of the ABM.)

18 Person#1 (Note: steps 18 – 21 can be carried out at the rear.) With current application running,

• Switch ABM to Supervisor Mode, • Select “6 ACCESS”, • Select “0 DISP ACCESS”.

AANDC Display USNDC/EPNDC Display *ACCESS DATA*

.

A KEY KVV = xxxx

.

*ACCESS DATA*

.

A KEY KVV = xxxx

.

19 Person#1 Ensure that the A KEY KVV is the same as that in step 14.

20 Person#1 Notify the network operator of completion, and that you are ready for the download.

21 Person#1 Switch the ABM to normal mode.

22 Person#1 Ensure that a test transaction is successful at the front. End.

B001-0000-0131 Oct. 2006

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