Multicultural Emergency Relief

Service

Contact Emergency Relief Service

Australian Multicultural Community Services Inc. Suite 111, 44-56 Hampstead Road Maidstone, VIC 3012Phone 03 8371 2320 Fax 03 9687 7446 Mail ercm@amcservices.org.au Availability: Tuesdays 8am - 5pm Fridays 8am - 1pm www.amcservices.org.au

Inc. No A0048140C

Acknowledgment: The Multicultural Emergency Relief Program is funded by the Commonwealth Government, Department of Families, Housing, Community Services and Indigenous Affairs.

Public transportBus stop: Hampstead Rd/Emu Rd (Maidstone)Bus 406 from Footscray Railway Station Bus 408 from Sunshine Railway Station

A service for culturally and linguistically diverse people in times of personal and financial crisis.

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About the Multicultural Emergency Relief Service

We help and support individuals and families from non-English speaking backgrounds, who are experiencing financial crisis. We listen to our client’s needs, assess and identify the areas they need support in.

What do we provide? » We assist our clients by undertaking an

assessment of needs.

» We ensure that our clients receive the benefits and concessions to which they are entitled.

» We provide support and referral to other programs and services that can assist to overcome financial distress - including on site financial counselling and negotiating with creditors.

» We provide case work and advocacy support including identifying options to address issues such as housing, family support and mental health.

» We provide material aid including food parcels and Coles voucher, to address pressing financial problems.

» Access to interpreter services available.

Who can access this service?People from culturally and linguistically diverse backgrounds, who:

» are in financial crisis.

» live in the western Metropolitan region of Melbourne.

» live with or care for a person with a disability and are financially disadvantaged.

About AMCS

The Australian Multicultural Community Services (AMCS) is a community based organisation addressing the diverse and changing needs of multicultural communities in Australia. We provide information, advice and services to people and communities from diverse backgrounds to reach their full potential. The work with our customers is based on quality, respect and diversity, consumer satisfaction, and compliance.

We care, we support, we educate. This is what we’ve been doing for 30 years.

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