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Alasdair McLean-Foreman, CEO of Teikametrics [email protected]

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Alasdair McLean-Foreman, CEO of [email protected]

Teikametrics: www.teikametrics.com

Watch the Webinar: http://goo.gl/dXODib

Amazon SEO Blog Post: http://goo.gl/WMqfYt

Learn About Amazon Seller Software: http://goo.gl/x7svM4

Watch a Demo: http://go.teikametrics.com/demo-recording-video

Twitter Hashtag: #AmazonSEOwebinar

Webinar Resources

About Alasdair• Started in e-commerce in 2001 with a dorm room e-commerce business• Studied economics at Harvard• One of the first Amazon 3P partners in 2003 • Experience developing software solutions for enterprise including a platform for the New

York City Marathon and Newscorp / Times of London • Passion for technology and using big data tools to help solve problems

About TeikametricsFounded in 2012

Our mission is to use data and metrics to help e-commerce businesses sell more

Core team of data analysts, software developers, data scientists, and consultants

25 employees based in Boston and growing rapidly

Clients see a 150% increase in revenue with a large improvement in Gross Margin

FBA Optimization

Our solutions

Data Driven SoftwareSolution for FBA Retailers

FBA Insite Software

Jumpstart Professional$990 $2,499

Brand Accelerator Program

Data Driven Marketing forDirect to Consumer Brands

Consulting and Expert Optimization

from $4K per month

Repricing Only$499

A9 Search Algorithm• Udi Manber joined Amazon from Yahoo in 2002 to

become “Chief Algorithms Officer"

• Manber became CEO of Amazon subsidiary company, A9 in 2003

• A9 powers search on all of Amazon’s websites

• A9 machine learning algorithm is the core of Amazon’s Product Search results

Udi Manberformer CEO of A9

A9’s Mission1) Understanding what the customer wants to buy:

“The better we understand the meaning of a query, the better we can help customers find the products they want (to buy).”

2) Present the most relevant products for each query:

“One of A9's tenets is that relevance is in the eye of the customer and we strive to get the best results for our users. Once we determine which items are good matches to the customer’s query, our ranking algorithms score them to present the most relevant results to the user.”

A9’s Mission

Reads your mind and predicts what you

want to buy

A9’s Focus Is Conversion

• A9 machine learning algorithm is constantly adapting and focusing on converting as many sales as possible from every search

• Amazon’s focus is to generate the highest Gross Merchandise Value (GMV) via Amazon.com

• Search results are based on each product’s historical sales performance based on GMV

$ GMV

FBA Improves Conversion > SEO

• Leverage FBA to maximize conversion and be competitive

• Over 40m paid prime subscribers (15% of the 270m active buyers)

• Prime users spend 2-4X of non-prime users, so they represent 30-60% of the ‘Amazon buyer’s wallet.’

• Prime enabled listings dominate Amazon product search results

Prioritize Catalog Optimization Efforts

Percentageof

Amazon Catalog

GMV

• Positively “Right Skewed” Disribution

• A very small percentage of Amazon’s 300M+ products generate the bulk of the GMV

Winners <1%

Prioritize Catalog Optimization Efforts

Demand

Conversion Potential

High DemandLow Conversion

HighestPriority

Low DemandLow Conversion

Low DemandHigh Conversion

Conversion Focused Optimization (CFO)

STEP ONEOptimize Conversion (CFO)

STEP TWOIncrease Discoverability

Product Offer

Product Detail Page

Pricing Strategy

Reviews

1

2

3

4

CFOCONVERSION

FOCUSED OPTIMIZATION

Step 1 - Optimizing Conversion

Product Offer

• Variations (Size, Color, Flavor, etc)

• Bundling Options / Multi-Packs

• Value Added Options

• Frustration Free Packaging

• Differentiated Offering

Step 1 - Optimizing Conversion

Anatomy Of A Winning Product Page

Step 1 - Optimizing Conversion

Price Elasticity• Price Elasticity = How

responsive is a product’s demand to changes in price

• Highly competitive on Amazon means products are generally very price elastic

Price

Quantity of Demand

Q2Q1

$9.95

$19.95

Step 1 - Optimizing Conversion

Pricing Strategy with CFO

Price

Time After Product Launch

Launch Price

$19.95

45 Days+0-45 Days

$9.95Target Price

MarketingBudget

Step 1 - Optimizing Conversion

Product Reviews

Step 1 - Optimizing Conversion

• Need to have at least 25+ reviews

• Average Rating >4.0

• Negative reviews are extremely costly

• Monitor review performance and metrics

• Process for review solicitation and negative review management

Brand Accelerator Platform

Step 1 - Optimizing Conversion

• Automated review monitoring and analytics

• SaaS tools to monitor review metrics and product performance

Product Title Organic Search Terms

Amazon Sponsored

Search

Direct Marketing & Promotions

1 2 3 4

• Increased Sessions = Increased Revenue

• Discoverability matters most for new products

Step 2 - Increase Discoverability

Product Title

Step 2 - Increase Discoverability

• Maximize 200 character limit

• Balance of keyword density and presentation

• Include high ranking target search terms

• Add key selling points to differentiate in search results

• Each word is individually indexed by A9

156 Characters

Organic Search Terms

Step 2 - Increase Discoverability

• Use data to optimize keywords based on search volume and competitive landscape

• Each word is individually indexed by A9

• Do not repeat keywords already used in Product Title

• Maximize keyword limit commas not required

Amazon Sponsored Search

Step 2 - Increase Discoverability

• Large growing area of Amazon’s monetization strategy

• Key strategy for product launch

• Auto-targeting & Manual-targeting

• Manage campaigns based on data and performance

Direct Marketing & Promotions

Step 2 - Increase Discoverability

• Allocate a marketing budget to generate traffic to your Amazon product listings

• Act as a catalyst for product launch strategy (builds your products ‘GMV conversion history’ with A9)

• Leverage non-Amazon marketing platforms (Google Adwords, Facebook Ad Platform)

• Drive product reviews simultaneously

Update to Amazon TOS & Super-URLs

Step 2 - Increase Discoverability

• Change to Amazon’s Terms of Service

• Expects to limit simple URL-hack for search terms

• Conflicts with A9’s quality focused objectives

Questions?

Stick around forA demo of Teikametrics

http://bit.ly/teika-brand