amazing diwali consumer offer online store

Upload: prabhu-charan-teja

Post on 20-Feb-2018

219 views

Category:

Documents


0 download

TRANSCRIPT

  • 7/24/2019 Amazing Diwali Consumer Offer Online Store

    1/18

  • 7/24/2019 Amazing Diwali Consumer Offer Online Store

    2/18

    Amazing Diwali Offer

    On HP Consumer Notebook

    9

    th

    October

    15

    th

    November 20

    www.hpshopping.in

  • 7/24/2019 Amazing Diwali Consumer Offer Online Store

    3/18

    HP AMAZING DIWALI OFFER : GET OFFERS WORTH Rs. 13099/- much more

    PRODUCT GROUP

    OFFER 1 : SECURITY

    OFFER 2 :

    ENTERTAINME

    Option 1 : Worth Rs. 5999/- OR Option 2 : Worth Rs. 2999/- Vouchers worth Rs.

    Total 3 Years Onsite Warranty plus Reliance

    Burglary&Theft Insurance plus McAfee Internet

    Security plus Unistal Software

    Total 2 Years Onsite Warranty

    Bookmyshow 12 movi

    max worth Rs. 3000

    Yatra.com voucher

    Rs.2000

    Redemption Charges:

    Any HP Envy, Omen,

    Spectre x360 notebooksFREE NA FREE

    HP Pavilion x360, Pavilion

    ab-series, Pavilion 13 series

    notebooks

    Rs. 999 FREE 999

    HP 15 ac-series i3 (with

    Windows) notebooks,HP 15 ac-series i5

    notebooks,

    HP 15 ac-series i7

    notebooks

    Rs. 1999 Rs. 999 Rs. 1499

    On Any Other HP Consumer

    NotebookRs. 2999 Rs. 1999 Rs. 1999

    In Offer 1, customers need to choose either Option 1 or Option 2. Both the options cannot be taken by the customer

    All consumer notebooks come with standard 1 year warranty.

    Under Option 1 of Offer 1, customers will get additional 2 years onsite warranty . Hence, total onsite warranty will be 3 years.

    Under Option 2 of Offer 1, customers will get additional 1 year onsite warranty . Hence, total onsite warranty will be 2 years.

    For Customers buying Via HP Online Store ( www.hpshopping.in

    ) , no redemption process is there , just pay redemption fees and offers will For Customers buying from any other source, this is a redemption based offer which can be redeemed by end-customers at www.hpshoppin

    http://www.hpshopping.in/http://www.hpshopping.in/amazingdiwalihttp://www.hpshopping.in/amazingdiwalihttp://www.hpshopping.in/
  • 7/24/2019 Amazing Diwali Consumer Offer Online Store

    4/18

    Terms Conditions

    1. Only customers buying HP consumer notebooks between 9th October, 2015 and 15th November, 2015redeem this offer.

    2. Extra cash Amount is fixed at Rs. 350 for a Minimum Add Money amount of Rs. 350

    3. User will receive one promo code for the offer once their claim is approved by HP Redemption Cell.

    4. For Customers buying Via HP Online Store ( www.hpshopping.in

    ) , no redemption process is there , jus

    promo code will be sent within 14 days of product delivery

    5. This promo code is non-transferable & can be used only on a single mobile handset, on a single MobiK

    months.

    6. User Sign Up, Coupon Redemption and Payment should be done on MobiKwik App Only.

    7. Offer can be redeemed only once per user, per calendar month, per card and is applicable for the AddMobiKwik App Only.

    8. Between the months of December to May, the customers need to make sure that they top-up their wal

    by at least Rs.350 so that they get the additional top-up of Rs.350 from Mobikwik. If in any calendar mo

    not top-up their wallet by a minimum amount of Rs.350, then he will not get that months additional top-

    Mobikwik.

    9. Please note that the money left in Mobikwik ewallet at the end of the current month will be carried forw

    10.Offer valid only for transactions done through Debit Card or Credit Card. Not valid on Net Banking and

    11.MobiKwik reserves all right to block coupon usage, should the company notice any fraud / misuse of th

    12.For any queries or support, please visit: https://www.mobikwik.com/he

    lp13. HP will not be responsible for any service or performance related issues of Mobikwik offer.

    Mobikwik Top-up worth Rs.2100

    Get Top-up of Rs.350 for 6 months in Mobikwik e-walle

    http://www.hpshopping.in/https://www.mobikwik.com/helphttps://www.mobikwik.com/helphttps://www.mobikwik.com/helphttp://www.hpshopping.in/
  • 7/24/2019 Amazing Diwali Consumer Offer Online Store

    5/18

    Steps To Redeem:

    Once customersclaim is approved,

    HP will email

    Mobikwik voucher

    code to customer

    which is valid for 6

    months

    Customer tops-up hisMobikwik wallet by

    Rs.350. Customer

    needs to entervoucher code while

    topping up.

    Mobiqwik will put

    additional Rs.350 incustomers wallet.

    Total money in wallet

    Rs.700

    Customer can visitbouquet of e-

    commerce websites

    and use this Rs.700 to

    make payments

    Mobikwik Top-up worth Rs.2100

    Get Top-up of Rs.350 for 6 months in Mobikwik e-walle

    Use Mobikwik

    eWallet to pay

    your bills, book

    cabs, shop or

    order food

    Note: Above images are screenshots from Mobikwik website and are subject to change as per Mobikwiks discretion

  • 7/24/2019 Amazing Diwali Consumer Offer Online Store

    6/18

    Yatra Gift Vouchers worth Rs.2000

    2 vouchers worth Rs.1000 each valid for 6 months

    Terms Conditions:

    1. Applicable for booking on - Flights (domestic/international), Hotels (domestic), Buses (domestic), Holidays (domestic/internation

    2. Value of EGVRs.2, 000/- (2 EGVs of Rs.1, 000/- each).

    3. EGVs are Valid for 6 months from the date of issue - (validity datewill be mentioned).

    4. EGVs are val id for ONE time transaction only.5. EGVs can be used Online for making booking of Flights (domestic/international), Hotels (domestic), Buses (domestic) individual

    6. EGVs are Cumulative (i.e. they can be clubbed together). However, Cumulative redemption is possible Offline only (through Y

    Return Domestic Flights, One way/ Return International Flights, Domestic Hotels, Holidays (both Domestic and International).

    7. Buses (domestic) can beredeemed online only.

    8. Holidays (domestic/international) can be redeemed offline only by calling 0124 3040707 / 700 between 10AM to 7PM (all seve

    9. User has to apply / quote the unique EGV number atthe time of booking to avail the benefits.

    10. Any applicable convenience fee/processing fee/excess tour cost/ government taxes shall be payable at the time of booking (O

    the EGV value)

    11. If EGV is lost or stolen, Yatra will not be liable for replacement or Compensation.

    12. This EGV cannot be clubbed with any other ongoing offer discount/cash back/promotionrun by Yatra.com.

    13. No additional Discount / reduction in the price will be entertained other than the offer mentioned on the EGV.14. If a purchase is equal to the value of the EGV, then customer will have to pay Re.1 to complete the transaction.

    15. If a purchase is less than the value of the EGV, then customer can avail the discount maximum upto the value of the purchase

    be forfeited and customer will have to pay Re.1 to complete the transaction.

    16. If a purchase is more than the value of the EGV, then balance amount can be paid through Net Banking, card (debit/credit cards

    17. Confirmation of any booking will be subject to availability at the time of booking and will be governed by the standard booking te

    18. HP & Yatra.com are not liable to pay for any difference in fare/tariff between date of redemption request placement and date of u

    19. No change or cash can be taken inexchange of this EGV.

    20. In case of cancellations, EGV amount will not be refunded back to the customer.

    21. All the terms and conditions of the EGV as given hereof and standard terms and conditions, user agreement, privacy policy (s

    as mentioned in the website www.yatra.com and the terms and conditions of the respective airline/ hotel /resort/other service

    the Customer.22. Any legal disputes, whatsoever regarding any aspect of the promotion shall be handled in the jurisdiction of the courts in Gurgao

    http://www.yatra.com/http://www.yatra.com/
  • 7/24/2019 Amazing Diwali Consumer Offer Online Store

    7/18

    Yatra Gift Vouchers worth Rs.2000

    2 vouchers worth Rs.1000 each valid for 6 months

    Steps To Redeem:

    Steps to redeem via Online Booking through yatra.com are:

    Log on to Yatra.com

    To book a flightenter travel details like origin and destination details, date of travel, no. of trav

    Click on SEARCH - a new page will open with various flight options to fly. Select flight and c

    Click on BOOK NOW Travellers details page will open. Here, customer needs to key in the n

    After that payment page will open. Here key in the 11 digit EGV code and click on APPLY

    EGV will be applied and discount upto the value of the EGV will be offered on the total booking

    Steps to redeem via Offline booking by calling yatra.com call center are:

    Call 0124-3040707 or 0124-3040700 between 10 AM to 7PM on any day of the week

    Call center executive (CCE) will guide you through the process of finalizing your travel itinerary

    Inform the CCE that you need to avail both the vouchers that you have. CCE will take the detail

    make the booking for you.

    At the end of the call , the call center executive will email a link to your emaild id. On clicking thi

    directed to payment page.

    You need to make the payment to book your e-tickets.

  • 7/24/2019 Amazing Diwali Consumer Offer Online Store

    8/18

    HP Redemption Cell will get 1 yr Burglary Cover with Theft Extension Insurance

    policy issued for the end-customers.

    The steps to avail insurance policy will be performed by HP Redemption Cell and

    customers will get the Insurance policy via email.

    Policy will be issued within 2 working days after HP Redemption Cell has approved

    the redemption.

    Policy to be issued on the Invoice amount in the name of the end-customer by

    Reliance General Insurance (RGI).

    Theft and burglary to be covered under the policy by RGI.

    Depreciation rate will be charged on the invoice value @ 2.5% per quarter. Pleaserefer the example given in the table here.

    HPs role will be only till getting the policy issued for the end-customer.

    In case of theft/burglary of laptop, customers need to approach RGI directly for

    claim filing/claim handling. HP will have no role to play in claim filing/claim handling.

    In case of any dispute, HP will have no obligation/liability towards resolving the

    same. Customers need to settle such disputes directly with RGI.

    End-customers need to ensure that the name with which they are registering at

    www.hpshopping.in/amazingdiwalihas a bank account in an Indian nationalized or

    private bank. This is a compulsory requirement of RGI for claim disbursement.

    Terms Conditions:

    Claim LoggDate:

    Before 13

    Jan'16

    13th Jan'16-

    Apr'16

    13th Apr'1

    12th Jul'1

    13th Jul'16 -

    Oct'15

    Example: Laptop

    1 yr Burglary + Theft Insurance on Invoic

    http://www.hpshopping.in/amazingdiwalihttp://www.hpshopping.in/amazingdiwali
  • 7/24/2019 Amazing Diwali Consumer Offer Online Store

    9/18

    1. Claims to be intimated by the customer through RGI Call centre or Online

    Portal.

    2. An FIR to be registered for the loss.

    3. Non traceable report to be occupied from the Police Department

    4. Documents required for submission to process the claim

    a) Claim FormDuly filled and signed

    b) Policy schedule

    c) Invoice Copyd) Copy of FIR

    e) Non Traceable report

    f) KYC documents

    g) NEFT Documents

    5. Claim will be settled with 7 days of the submission of the all the completed

    documents by RGI.

    6. Call Center No. - 18003009

    Claims Filing/Handling

    NOTE:

    1. Claim Filing

    responsibil

    General Ins

    2. HP will nothe same.

    3. In case of

    end-custom

    steps, the

    RGI service

    https://www.reliancegeneral.co.in/Insurance/SMEs/Burglary-and-Housebreaking/BurglaryALink to check policy details:

    1 yr Burglary + Theft Insurance on Invoic

    https://www.reliancegeneral.co.in/Insurance/SMEs/Burglary-and-Housebreaking/BurglaryAndHouseBreaking.aspxhttps://www.reliancegeneral.co.in/Insurance/SMEs/Burglary-and-Housebreaking/BurglaryAndHouseBreaking.aspxhttps://www.reliancegeneral.co.in/Insurance/SMEs/Burglary-and-Housebreaking/BurglaryAndHouseBreaking.aspxhttps://www.reliancegeneral.co.in/Insurance/SMEs/Burglary-and-Housebreaking/BurglaryAndHouseBreaking.aspx
  • 7/24/2019 Amazing Diwali Consumer Offer Online Store

    10/18

    1 year McAfee Internet Security Subscription

    Additional 1 year Onsite Warranty or Additional 2 year

    All HP consumer notebooks come with default 1 year onsite warranty. Customers can choose either

    onsite warranty or additional 2 year onsite warranty under this offer. The warranty certificate will be emailed to customers registered email id. There will be no hard copy

    Customers need to carry a printout of this warranty certificate and invoice copy to HP authorized serv

    1 year McAfee Internet Security (MIS) subscription can be availed by downloading and installing MIS

    which will be sent in an email by HP Redemption Cell along with license key.

    For any service/performance issues regarding MIS, customers need to contact McAfee service cent

    not be responsible for any service or performance related issues of MIS.

    McAfee Service Center Toll Free No.: 1800-3000-2454, Also refer: http://service.mcafee.com/faq/count

    http://service.mcafee.com/faq/country.htmlhttp://service.mcafee.com/faq/country.htmlhttp://service.mcafee.com/faq/country.html
  • 7/24/2019 Amazing Diwali Consumer Offer Online Store

    11/18

    12 movie tickets worth maximum Rs.3000

    2 tickets per month for 6 months

    Each ticket price cannot be more than Rs.250 each. The offer can be availed using a 16 digit Movie Money voucher code.

    The 12 tickets are absolutely free. No convenience fee will be charged if you are using this Movie Mo

    Tickets can only be booked on BookMyShow site and on BMS mobile app for:

    All shows from Mon

    Thurs and shows starting before 12:00 PM on Fri, Sat, Sun.

    Tickets need to be booked minimum 2 days in advance.

    Not more than 2 tickets can be claimed in one month.

    This offer is valid only for BookMyShows partner cinemas. The list of partner cinemas is available on

    www.bookmyshow.com .

    BookMyShows standard terms & conditions apply. BookMyShows decision will be final in case of anthe booking of movie tickets.

    Terms Conditions:

    http://www.bookmyshow.com/http://www.bookmyshow.com/
  • 7/24/2019 Amazing Diwali Consumer Offer Online Store

    12/18

    Steps To Redeem:

    HP RedemptionCell will email 5

    digit code upon

    claim approval

    Send 5 digit code

    via SMS to9239895050 to

    receive 16 digitMovie Money

    code

    Go tobookmyshow.com

    and select the

    movie you want towatch

    On payment page,select Movie Money

    option from Avail the

    discount and offersdropdown

    Enter 16 digitMovie Money

    code & click on

    Apply Offerbutton

    Follow the Redemption Process of HP Back To College offer. Once your claim is approved, you will receive the Bcode via email from HP Redemption Cell. After you receive the 5-digit code, following steps need to be performed:

    1. Send an SMS to 9239895050 in the following format BMSOFFERS HP917 . The 5 digit code is v

    2015. If the 5 digit code is not activated before 31st

    December, 2015 to receive 16 digit Movie Money code, you will n2. After sending the sms, you will receive one 16 digit Movie Money code valid for 6 months.

    3. To book a movie, go to www.bookmyshow.com (or bookmyshow app) and select Location/Movie/Cinema/Shpreference.

    4. On the payment page tick the check box that states Avail the discount and offers" from the drop-down list and sele

    5. Enter the 16-digit Movie Money code received through SMS in the text box & click on "Apply Offer" button to avail th

    6. The voucher will be applied and your free ticket will be booked. Please note that convenience fee will not be charge

    7. At the end of a successful transaction, a booking id shall be generated which needs to be exchanged at the box-off

    8. Email and SMS confirmation will also be received provided its active.

    Follow Step 3 Step 8 every time you want to book a movie ticket.

    For any assistance reach out to Bookmyshow Customer Care Support No.: +91(022)-39895050 or Write to: helpdesk@

    12 movie tickets worth maximum Rs.3000

    2 tickets per month for 6 months

    http://www.bookmyshow.com/mailto:[email protected]:[email protected]://www.bookmyshow.com/
  • 7/24/2019 Amazing Diwali Consumer Offer Online Store

    13/18

    Locate Laptop + Crash Proof + Sys Boost

    3 softwares for Complete Peace of Mind

    After claim validation, HP Redemption Cell will email the license key and the link at which the 3 soft

    downloaded.

    For Locate Laptop to work, the stolen laptop would have to be connected to the internet so that it can

    software.

    For any service/performance issues regarding the softwares, customers need to contact Unistal serv

    HP will not be responsible for any service or performance related issues of the softwares.

    Unistal 24 x 6 Toll Free Support: 1800102 - 5400

    Terms Conditions:

    Locate Laptop

    Lets you track the

    location of your stolen

    laptop using the

    internet.

    Crash Proof

    A Proactive Data

    Recovery software

    which helps in

    recovery of

    lost/deleted files.

    Sys Boo

    System

    software

    and o

    performa

    laptop.

  • 7/24/2019 Amazing Diwali Consumer Offer Online Store

    14/18

    1. This offer is ONLY valid for end customer purchases made between 9th October, 2015 and 15th November, 2

    2. The last date for customer to register at www.hpshopping.in/amazingdiwali is 16th November,2015 and all d

    Solutions

    (a div. of TLG India Pvt. Ltd.) by 3 th November2 15. Claim will be Rejected if these timelines are not follow

    3. The validation of your document submission and payable amount will be done within 7 days of receipt of you

    (a div. of

    TLG India Pvt. Ltd.) An email will be sent to your registered mail id informing whether your claim is approved

    further

    clarification.

    4. Please note that the claim will be processed ONLY if the Name on the invoice, Identity Proof and the name re

    registration site is

    same. We request your attention to this point and request you to submit appropriate details to ensure timely c

    5. All customer queries regarding the offer can be directed as per the following:Email : [email protected]

    Website :

    www.redemptionsupport.com (enter your redemption code to check the status of your claim)

    Callback : If you want to talk to our representative, send the following SMS to 53030 : REDHELP and we wil

    within 4 hours

    SMS : Send the following SMS to 53030 : CLAIM

    6. HP shall not be held responsible for any delay in communication with regard to this offer. Offer can be withdra

    without any

    notice.

    Terms Conditions

    http://www.hpshopping.in/amazingdiwalihttp://www.hpshopping.in/amazingdiwali
  • 7/24/2019 Amazing Diwali Consumer Offer Online Store

    15/18

    1. Log on to www.hpshopping.in/amazingdiwaliand register on or before 16th November 2015 to avai

    2. Select the offer while registering. Upon registration, you will get a Redemption Code. Please save

    for all communications.

    3. Within 72 hours, you will get an Order Confirmation Email which will contain the amount that is to b

    the offers selected by you during registration. You need to perform the below steps 4 - 7 on o

    November, 2015

    4. After receiving the Order Confirmation Email, go to www.redemptionsupport.com. Enter the Redem

    go to Claim Status page

    5. Click on Online Claim Submission button

    6. Upload the correct documents against each of the fields mentioned:

    1. Attach copy of invoice

    2. Attach copy of ID proof 3. Attach copy of serial no. sticker

    7. On clicking Next button, you will be taken to the payment gateway. Follow the steps mentioned

    payment

    8. On successful payment, you will receive 2 emails

    1. Payment Confirmation from redemptionsupport.com website

    2. Auto-generated Payment Confirmation from payment gateway vendor EBS

    9. Solutions (a div. of TLG India Pvt. Ltd.) will then validate the documents and send an Order Ap

    within 3 days which will contain details and timelines of gift courier/email

    Redemption Process - Online

    Note: Customers can go for any one of the Redemption ProcessOnline or Offline

    For Customers buying Via HP Online Store ( www.hpshopping.in) , no redemption process is there , just pay red

    offers will be activated automatically

    http://www.hpshopping.in/amazingdiwalihttp://www.redemptionsupport.com/http://www.hpshopping.in/http://www.hpshopping.in/http://www.redemptionsupport.com/http://www.hpshopping.in/amazingdiwali
  • 7/24/2019 Amazing Diwali Consumer Offer Online Store

    16/18

    1. If customer uploads the documents but does not make the payment and leaves the website, then th

    will be cancelled and he/she will have to upload all the documents again.

    2. If, after making the payment, it is found upon document validation that the customers claim need

    because of any reason (eg: product purchased outside offer period), then the amount paid will b

    customers account within 3 days and he/she will be informed of claim rejection.

    3. If, after making the payment, it is found upon document validation that the customers claim needs

    because of any reason (eg: incorrect document uploaded), then the amount paid will be credited b

    account within 3 days and he/she will be asked to perform all the above steps again correctly.

    4. In case if there is no payment to be made, customers need to only upload their documents. Upon dthey will get the Order Approval Email.

    5. The existing offline redemption process of couriering documents to Solutions (a div. of TLG India

    Place, New Delhi)is still available for customers who do not wish to make online payment

    Note

    Redemption Process - Online

    Note: Customers can go for any one of the Redemption ProcessOnline or Offline

  • 7/24/2019 Amazing Diwali Consumer Offer Online Store

    17/18

    1. Log on to www.hpshopping.in/amazingdiwaliand register on or before16

    th

    November2 15 to avail th

    2. Select the offer while registering. Upon registration, you will get a Redemption Code. Please save it a

    communications.

    3. Within 72 hours of registration, an order confirmation email will be sent to your registered email id con

    and the amount that you need to pay via an At Par Cheque/Demand Draft(if applicable).

    4. Cheque/Demand Draft to be issued in the name of " TLG India Pvt. Ltd "

    5. Kindly ensure that all the following documents are received at our Redemption cell by 30th November

    will not be processed.

    a) Identity Proof

    b) Copy of Invoice

    c) Cutout of Barcode Sticker from the Carton of the Notebook

    d) Cheque/DD of Differential amount ( if applicable)

    6. Please mention your Redemption Code on the courier/post that you will send.

    7. The documents need to be sent to the following address

    HP Redemption Cell, Office No. 925,

    89, Hemkunt Chambers, Nehru Place, New Delhi - 110019

    8. Once claim is approved

    a) Warranty certificate will be emailed within 30 days.

    b) Steps to redeem McAfee Internet Security and Steps to redeem Unistal Software will be

    c) Reliance General Insurance policy will be emailed within 2 days

    d) Bookmyshow, Yatra.com and Mobikwik voucher will be emailed within 15 days

    Redemption Process - Offline

    http://www.hpshopping.in/amazingdiwalihttp://www.hpshopping.in/amazingdiwali
  • 7/24/2019 Amazing Diwali Consumer Offer Online Store

    18/18

    Copyearight 2012 Hewlett-Packard Development Company, L.P.

    THANK YOU