am i a change manager?
TRANSCRIPT
APMG International Webinar
Am I a Change Manager?Tuesday 26 January 2016
13:00 GMT / 14:00 CET
Presenter: Melanie Franklin, Change Management Institute UK
SUPPORTING WEBINAR RECORDING AVAILABLE AT: WWW.APMG-INTERNATIONAL.COM/WEBINARS
Your presenter….Melanie Franklin has been responsible for the successful delivery of effective change and for creating environments that support transformational change for over twenty years. She is the co-chair of the Change Management Institute in the UK and is a ‘Master’ level change practitioner. Melanie is the author of many books on change and project management including Managing Business Transformation and Agile Change Management.
ModeratorMark Constable is a Marketing Executive at APMG International with over 10 years experience with the company.
Agenda
• Welcome & introduction– Mark Constable, APMG International
• Am I a Change Manager?– Melanie Franklin
Chair of the Change Management Institute – UK Chapterwww.change-management-institute.com
• Q&A
• Further information
• Close
About APMG International
• Global examination & accreditation institute• Examination Institute (EI) for the AXELOS
Global Best Practice portfolio (ITIL®, PRINCE2®, MSP®, etc)• Extensive portfolio of professional management certification
schemes aimed at improving business processes, capability and results
• Work with key industry partners (e.g. AXELOS, DSDM, Change Management Institute, etc) to promote best practice
• 400+ Accredited Training (ATOs) and Consulting (ACOs) organizations globally
• 16000+ exams per month• Full details at www.APMG-International.com
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Objectives• Explain why everyone is talking about Change
Managers• Understand the context and perspective of different
types of Change Managers• Review the skills needed• Plan your career development activities
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www.change-management-institute.comCREDIBILITYAffording you membership and affiliation to a professional industry organisation CAPABILITYEnsuring you have access to opportunities to continually develop and be recognisedCONNECTIONLocal connections within a global community
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Change Manager – fast growing opportunities• Organisations know the cost of failure:
• Direct cost• Opportunity cost• Reputational cost
• Change must be managed, not left to chance – IBM says 19% better chance if a CM is appointed
• Huge number of transformational change programmes – digital; organisational; innovations
• All industries affected – Prosci Research indicates 70% of banking, consumer goods, transport, utilities have CMs
• CM role continues to grow – US firms with CMs: 43% to 53% in 2 years
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Where are Change Managers?
Jobs
Feb-14
Mar-14
Apr-14
May-14
Jun-14Jul-1
4
Aug-14
Sep-14Oct-
14
Nov-14
Dec-14
Jan-15
Feb-15
Mar-15
Apr-15
May-15
Jun-15Jul-1
5
Aug-15
Sep-15Oct-
15
Nov-15
Dec-15
Jan-160
200
400
600
800
1000
1200
1400
Business Transformation Roles Change Management Roles
Exams
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Salary
12
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Specialist in what is being changed• Someone who leads the implementation• Maintains day to day responsibility for an area of the
business so is closely impacted by what is being changed
• Will be responsible for one or more:• Process re-design• Organisational restructuring• Business development – new products and services• Strategic planning
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Specialist in creating a change capability• Responsible for ensuring change management is
developed as a profession/skill internally• Enjoys developing and implementing best practice• Remit is across all specialisms and business functions of
the organisation• Will lead development and adoption of a change
framework• Change management lifecycle• Toolkit – guidance/templates etc• Governance framework• Approach to progress reporting• Training and development
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Your development actions!1. Get a deep understanding of what change management
involves – you cannot get involved if you don’t know what is needed and what the core requirements are
2. Use your knowledge to decide where you want to direct your efforts – leading specific initiatives or leading the process of change
3. Build your portfolio of change experience – review your past roles to see where you have already led change
4. Create your network of change professionals – join the Change Management Institute!
5. Get qualified and accredited – change management is a professional discipline so demonstrate your professionalism.
Further information
• APMG International:– www.apmg-international.com– @APMG_Inter
• APMG Change Management certification scheme:– www.apmg-international.com/ChangeManagement
• The Effective Change Manager’s Handbook
(official course publication)– www.apmg-businessbooks.com
• Change Management Institute / Melanie– www.change-management-institute.com– @ChangeMgtIns