Alyssa Todd137 Ontario Street St. Catharines Ontario • 905 964 5497 • alyssananci@gmail.com

Employment History

Citrus Boutique St. Catharines, OntarioKey Holder September/15 – Present

Opening and Closing POS system Receive shipments and prepare items for sale in a timely manner Perform daily and weekly Visual Merchandising resets Assist in buying Creatively driving sales through updating social media

Aritzia Whistler, BC / Toronto, OntarioFloor Manager March/14 – July/15

Prepared daily and weekly goals with hourly breakdowns to communicate to all staff at the start of shifts

Set expectations. Ensured employees delivered uncompromising customer service and provided the best customer experience while generating high sales per hour productivity

Had a proven ability to personally achieve and maintain high sales per hour Onboard new employees and employees new to their role, to accelerate their

socialization and productivity Train employees to maximize their performance and develop them to fulfill their

potential Be knowledgeable of technical merchandise systems to ensure the store has the right

items at the right time to maximize sales Ensure store is creatively set up to propel the Aritzia brand

H&M St. Catharines, OntarioSales Advisor July/13 - March/14

Performing responsibilities of hourly assigned tasks such as; fitting room, cash point, visual merchandising, customer service

Unloading truck deliveries, receiving shipments and preparing garments for sale Actively working with garments – replenishing, folding, hanging, displaying and

merchandising as per store guidelines Executing price changes and transfers Utilizing established policies and procedures to assist in loss prevention Assist in training new Sales Advisors

Acadia Restaurant Toronto, OntarioHostess/Server October/12 - June/13

Interacting with guests and anticipating their individual needs Maintaining a clean and organized work environment Handling cash, debit and credit transactions Deliver food and beverages in a timely manner Adhered to all safety procedures and remained aware of all safety hazards

Williams Landing Toronto, OntarioHostess July/11 - September/12

Welcoming guests and maintaining a waitlist Planning a daily seating chart to schedule dining reservations Assisting servers by taking food and beverage orders when needed Taking telephone reservations, as well as returning answering machine messages

Guess? Accessories Niagara Falls, OntarioTeam Leader/Sales Associate July/10 - May/11

Greeting each customer and ensuring a positive, memorable shopping experience Motivating team members to reach hourly and daily sales goals Replenishing stock Store maintenance Follow and execute safety routines to prevent loss and guarantee employee and

customer safety

Opus St. Catharines, OntarioAssistant Manager August/07 - January/09

Assisting in buying and visual merchandising Help customers in choosing denim to right fit their body shape and personal style Scheduling all members of staff Motivating team members to reach all sales goals Assuring all duties assigned by the store manager were delegated and completed

Education & Training

Niagara College of Applied Arts and Technology St. Catharines, OntarioGeneral Arts and Science Sept/08 - June/10

WHSC Basic Workplace Health and Safety certified WHMIS certified Smart serve certified