always perform better - cuvix information...cloud is accelerating user choice business •business...
TRANSCRIPT
©2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice
ALWAYS PERFORM BETTER
Gain greater insight and confidence
with HP’s IT Performance Suite
Paul Muller ([email protected])
Vice President, HP Software
http://blog.xthestreams.com
CHANGE Time of remarkable
ECONOMIC UNCERTAINTY
COMPLIANCE AND RISK
EVOLVING BUSINESS MODELS
CONSUMERIZATION
CLOUD
AGILITY
CIO business priorities
If Facebook can do it, why can’t you?
21st century at home, 19th at the office…
“Green screen” image courtesy IBM http://www.ibm.com/developerworks/webservices/library/ws-hatsegl/
Office Home
Photo by Velo Steve - http://flic.kr/p/5AYiXS
When you can do it yourself!
Why hire a carpenter?
Business users are being told to bypass IT!
Creating more complexity
Mosaic Netscape IE Other
1995 2002 2011
But YOU are still accountable!
Cloud is accelerating user choice
Business • Business is adopting cloud 5x faster than IT expected • Millions of Google Apps Premier Edition users • 90K+ Enterprises on Salesforce.com
70% CIOs have security top of mind1
75% CIOs demand high SLA guarantees2
63% Require integration of internal & external services2
79% concerned about lock-in2
But there are barriers to cloud adoption ….
IT
CIO becomes the builder and broker of services
Strategic Role Of CIO Changing
BUILD on-premises cloud services
CONSUME off-premises services securely
TRANSFORM legacy infrastructure and applications and processes
MANAGE AND SECURE across legacy applications and cloud assets
Traditional Private Public
TRIL
LIO
N
Spent on IT annually
14
25% modernizing
Making things simple for the business….
Image courtesy CNET http://news.cnet.com/2300-1001_3-6115384.html
…creates more complexity for IT!
Virtual / Physical Network & Infrastructure
Systems/ Servers
Application Platforms
Oracle Web- Logic
.NET
Service B Application Code / Business Logic
SAP J2EE
Financials HRMS
Federated CMDB Run-time Service Model
E-commerce Portal
Windows Unix Main- frame
AS400 Linux
“…a $192.5 million charge against earnings …and its CIO was forced to resign.” Harvard Business Review, September 2011
IT failure equals business failure
18
1 in 4 releases have critical defects
80%+ lack formal requirements
74% of outages detected by users
10 hours to resolve
3 million attacks every day.
130 million credit card stolen
15 doctors and nurses fired
1.2 billion terabtyes of data
60% annual growth
$3 million per e-discovery request
2 in 3 Projects fail
Build, measure, learn
Minimise work-in-progress
Optimise for constraints
Learning from manufacturing
Every business leader—including IT—
has or should have a performance
system.
It can and should be
digitized and automated.
It’s important that its coverage
is comprehensive…
…and cascaded throughout
the organization.
It can continuously improve by featuring
best practices from the broader
professional community.
To perform better…
Comprehensive, connected, flexible.
HP’s IT Performance Suite
Application Lifecycle
Management
BUILD FASTER
Operations Management
OPERATE SIMPLY
Information Lifecycle
Management
STORE EFFICIENTLY
Security Intelligence and Risk Management
SECURE PROACTIVELY
Strategy, Planning and Governance
EXECUTE SYSTEMATICALLY
Collaboration, Orchestration and Analytics
IT PERFORMANCE SUITE FOUNDATION
Strategy, planning and governance
Execute systematically
For the Business For IT • Be agile
• Drive IT to deliver on business strategies
• Hear “no” less often
• Operate at full potential
• Have broad visibility and be in control of every element
• Anticipate and lead vs. wait and react
• Be more efficient
• Demonstrate contribution to the business
Implementing a balanced IT scorecard
Execute systematically
23 HP Confidential
Common data model
IT Value
Customers
Operational excellence
Future orientation
Risk
Reduce cost
Stewardship of IT
Alignment with business strategy
Improve service delivery
performance
Improve customer
satisfaction
Improve project execution
Improve responsiveness
Improve process
excellence
Improve staff effectiveness
Reduce riskImprove
compliance
HP Executive Scorecard
Integrate IT value chains
Build faster
Operate simply
• Automate requirements management • Integrate development management • Test driven development
• Optimize resources and projects • Establish clear go/no-go metrics • Track policy compliance
• Integrate release management • Enable continuous delivery • Bridge to operations to capture RFCs
PLAN
BUILD
DEPLOY
Build faster.
Integrate the application lifecycle
Application Portfolio
• Automate release and patch management • Manage compliance and drift • Enable self-service, cloud and hybrid
• Consolidate, correlate and remediate • Plan, predict, report and optimize • Integrate defects to quality management
• Manage change and service requests • Management ongoing incidents & RFS • Optimize asset allocation
AUTOMAT
E
RUN
ASSURE
Operate simply.
Integrate automation and assurance
Dynamic Configuration Management
Manage IT risks in business context
Secure proactively
Security
and IT data
INFORM
AVAILABILITY
COMPLIANCE
AGILITY
OPTIMIZATION
COST
Business KPIs
CORRELATE
INTEGRATE
SECURITY DATA
APPLICATIONS
DATA
DEVICES
USERS
NETWORK
Social and collaboration tools for IT
HP Anywhere HP LiveNetwork HP Enterprise Collaboration
Open community to share product, field, partner and customer
created content through HP Live
Network
Collaboration to support DevOps
Unites developers, analysts and service
mgmt
Access IT Performance Suite from your mobile
device
United drives strategic investments, removes silos and redundancy
Driving business transformation
CORPORATE OVERVIEW – Commercial Airline Industry; Revenue: $23.2B US
(CY2010); 86,000 Employees and over 1200 planes
CHALLENGES – Rationalizing investments, consolidating assets, and
improving on corporate wide business process in a merger driven industry
GOALS – Support the enterprise-wide business – Eliminate application sprawl, – Support UAL both pre- and post-merger with
Continental SOLUTION
– HP Executive Scorecard – Broad range of HP Software Products as the Enterprise
services delivery management platform
RESULTS – Complete picture of assets, strategy and plan for
renewal – Reduced time to develop by 52% – Changed time to deploy from 6-8 weeks to a few hours – Changed Strategic/Tactical spend ratio from 1:24 to 4:7
Extensibility, Orchestration, and Analytics
Strategy, Planning, and Governance
Services and Support
Application Lifecycle Management
Information Management
IT Operations Management
Security Intelligence and Risk Management
Where to start and how to get there
• Architecture to satisfy your business drivers
• Validate results/value
PEOPLE-PROCESS-TECHNOLOGY-DATA
Maturity (m +x)
DESIRED STATE
• Analyze • Define strategy, objectives, and metrics
• Build roadmap (supported by business-
cases/ROI)
PEOPLE-PROCESS-TECHNOLOGY-DATA
CURRENT STATE
Maturity (m)
Tactical: current forward Strategic: future back
Sub-projects
TRANSITION AGENDA
ROI
Next steps
• Schedule a workshop –Transformation Experience Workshop for IT Performance
–Value Discovery Workshop for IT Performance
• Join the community of experts –www.hp.com/go/discoverperformance
©2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice
ALWAYS PERFORM BETTER
Paul Muller ([email protected])
Vice President, HP Software
http://blog.xthestreams.com
Thank you
Application Portfolio Management
Understand the Conditions - Continuous Assessment
Objectively assess and manage your application
portfolio. Helping you make decisions about which applications to keep-change-retire.
Application Lifecycle Management
Right Tools for Continuous Integratation
© Copyright 2011 Hewlett-Packard Development Company, L.P.
Collaborative platform. Lifecycle management of design, development including
functionality, performance and security validation of composite
applications. Independent of development environment.
Application Lifecycle Intelligence 2.0
Performance Center (TruClient)
Security (Fortify)
Right Tools for Continuous Delivery
Automated service provisioning with comprehensive, unified
management, policy driven governance and hybrid technology
support
Self-service Cloud Application Performance Management
Analyze, anticipate & remediate IT issues
across mobile, cloud and virtual environments with predictive analytics
and service health optimization