ROBERT ALVAREZ6177 Metrowest Boulevard # 306 Orlando, FL 32835(305) 606-3269 robalvarez185@gmail.com

EDUCATION University of Central Florida, Orlando, FLB.A., Criminal Justice, May 2007GPA: 3.2

EXPERIENCE Security Industry Specialists Orlando, FLSpecial Event Specialist August 2014-PresentPatrol store sales floor, provide customer service when needed and prevent any theft and if needed, make apprehensions. Fill out incident reports as needed as well as assist with other law enforcement for casework.

First Coast Security, Orlando, FLSecurity Supervisor, Mar 2012 –June 2014 Supervised seven security officers and post order executions. Responsible for completion of security rounds, filing of various reports, maintaining work schedule for staff, notifying proper authorities and client in emergency situations. Hired, trained, and disciplined personnel as appropriate. Assisted in processing of personnel information and payroll. Served as liaison between security staff and client representatives to ensure quality customer service. Observed and reported on various activities and incidents to ensure security and safety of staff; checked for various hazards, unsafe conditions, security violations, mechanical problems, and the condition of entrances/exits.

Sears, Orlando, FLLoss Prevention Associate, May 2011 – December 2011Assisted store management with investigation and closure of internal fraud cases. Monitored sales floor activities using CCTV equipment, as well as physical surveillance of floor shoplifting and if required, apprehensions. Prepared investigation reports, conducted regular assessments of audits, and merchandise protection.

U.S. Security & Associates, Orlando, FloridaLoss Prevention Officer, January 2009 – May 2009Investigated and patrolled premises, made apprehensions when applicable, recovered unpaid merchandise, and completed reports as required.

U.S. Security & Associates, Orlando, FloridaSecurity Officer, July 2008 – August 2008Patrolled all facilities both on foot and in vehicle. Searched all automobiles, containers, and packages at security checkpoints.

Target, Oviedo, Florida Assets Protection Specialist, November 2006 – July 2008Responsible for deterring criminal activity, maximizing safety, minimizing fraud, and providing customer service. Coordinated with other security members to prevent theft and apprehend subjects.

SKILLSSecurity D license; Microsoft Excel, Word, Outlook; CPR/First-Aid Certified; CCTV familiarity