ALPHA SIRIUS INC. PRESENTS

SAP – SOLUTION MANAGER

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SOLUTION MANAGER TRAINING

SAP Solution Manager - Training

By

Alpha Sirius Inc.

Course SAP-ASI – 402 : Solution Manager – ChaRM –

Change Request Management

Goals •Define the concept of the SAP Solution

Manager for implementation and Operations

• Concepts of Change Request Management

( ChaRM)

•Service desk integration

•Change request mgmt for projects

•Change request mgmt for Operations

•Configuration for ChaRM

•Setup for actions log, notifications, workflow

•Urgent corrections

•Maintenance corrections

•CTS+

•Integration to C-Projects

•Overview of Solution Manager Diagnostics

Audience •Customer Competency Center

•Change Managers

•BASIS

•Project Managers

Location E-Learning

New York/New Jersey (coming soon…)

Dates To Be Announced

SAP Solution Manager - Training

By

Alpha Sirius Inc.

Software SAP Solution Manager 7.1

Prerequisites •SAP 101 Overview

•Understanding of SAP components like

R/3, BW, APO..

•Basic Project Management skills

System

Access 24x7 – remote access and support

available

Training

Material Complete training material/documentation

will be provided

Registration •Send e-mail to rzaveri@alphasirius.com

with confirmation

•Call 516-462-7893

System

Requirements •High speed Internet access

•Telephone dial-up

•SAP GUI installed

•Access to web conferencing