alpcorp leading change full

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Leading ChangeLeading Changefor the for the

Challenges of the 21Challenges of the 21stst century century

Helmut F. Lauff, Chairman & CEOHelmut F. Lauff, Chairman & CEO1056 Peninsula Crossing Augusta, Georgia 30809

Phone 706 860 2283; Cell 404 538 [email protected]

ALPCORP ALPCORP Helmut F. Lauff – Consulting, LLCHelmut F. Lauff – Consulting, LLC

Ambition - Leadership -Passion -Creativity -Optimization -Ambition - Leadership -Passion -Creativity -Optimization -Relationship -PositivityRelationship -Positivity

A L P C O R P – WILL MAKE YOU & YOUR BUSINESS MORE A L P C O R P – WILL MAKE YOU & YOUR BUSINESS MORE SUCCESSFULSUCCESSFUL

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Vision for The 21st Century Any Company Leadership will have to be in the Any Company Leadership will have to be in the business of Wealth Creation for all the Company business of Wealth Creation for all the Company

Stakeholders, including Employees, Customers, the Stakeholders, including Employees, Customers, the Community and Members of the Society through the Community and Members of the Society through the Creation of Vision, Strategies and Company Culture. Creation of Vision, Strategies and Company Culture.

Leadership providing Direction, Relationship Leadership providing Direction, Relationship providing Confidence and Creativity providing providing Confidence and Creativity providing

Capability will establish Health & Wealth through Capability will establish Health & Wealth through Contributing Members to Society. Leadership will Contributing Members to Society. Leadership will

create an Environment of Life, Liberty & Happiness create an Environment of Life, Liberty & Happiness through “Business Houses of Profit & Success!”through “Business Houses of Profit & Success!”

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Mission StatementLeadership as the Foundation of a Company breeds Leadership as the Foundation of a Company breeds

Leadership throughout the entire Organization,Leadership throughout the entire Organization,enabling Leading Change for the 21enabling Leading Change for the 21stst Century. Century.

A CEO in the 21A CEO in the 21stst Century has the Responsibility to: Century has the Responsibility to:• Build a “Unique Ability Executive Team”Build a “Unique Ability Executive Team”

• Establish a Powerful Guiding CoalitionEstablish a Powerful Guiding Coalition• Lead the Vision, Strategy and Culture FoundationLead the Vision, Strategy and Culture Foundation

• Make Change “The #1 Issue” of Company’s CultureMake Change “The #1 Issue” of Company’s Culture• Demand an unbeatable Product & Service PortfolioDemand an unbeatable Product & Service Portfolio• Be a shining Example of Trust, Honesty & IntegrityBe a shining Example of Trust, Honesty & Integrity• Create an Environment of Life, Liberty & SuccessCreate an Environment of Life, Liberty & Success

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Change begins 1. with LeadershipThe building of “The Unique Ability Team” The building of “The Unique Ability Team” A Leadership Team is A Company’s Foundation A Leadership Team is A Company’s Foundation A Leadership Team of Values, Honesty and Integrity A Leadership Team of Values, Honesty and Integrity needs to be a Self Controlling Body without Room for needs to be a Self Controlling Body without Room for Power or Who gets the Credit-Hunger, it needs a clear Power or Who gets the Credit-Hunger, it needs a clear Understanding of Unity for the Good of Stakeholders Understanding of Unity for the Good of Stakeholders and the Company’s Vision, Strategy and Culture. and the Company’s Vision, Strategy and Culture. The Unity has to be demonstrated through Action The Unity has to be demonstrated through Action and unfit Team Members and unfit Team Members

need to be released in Due-Time! need to be released in Due-Time! A Leadership Foundation A Leadership Foundation

breeds Leadership throughout breeds Leadership throughout any Organization!any Organization!

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2. Management Team A Management Team – The Company Ground Floor A Management Team – The Company Ground Floor

A Team able and willing to manage all Company A Team able and willing to manage all Company Assets for a Smooth, high Quality and low Cost Assets for a Smooth, high Quality and low Cost

Operation in an Team Like Environment.Operation in an Team Like Environment.

Management is The Service and Training Team! Management is The Service and Training Team!

Department’s Operating Personnel need to be trained Department’s Operating Personnel need to be trained and organized for an effective work flow in a Supplier and organized for an effective work flow in a Supplier

– Customer Relation. One Department receives, – Customer Relation. One Department receives, increases value and supplies the Products or Services increases value and supplies the Products or Services

to the next Department at the lowest Cost.to the next Department at the lowest Cost.

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3. The Operating Teams

The Operating Teams – The Company Producers The Operating Teams – The Company Producers Well trained Operators in each Company Department Well trained Operators in each Company Department given Authority, Responsibility with Trust/Verify at given Authority, Responsibility with Trust/Verify at

the lowest Point of Competency to produce high the lowest Point of Competency to produce high Quality Goods and Services in the Spirit of Value Quality Goods and Services in the Spirit of Value Innovation and Market Space Creation Innovation and Market Space Creation

with Customer Satisfaction beyond Expectation. with Customer Satisfaction beyond Expectation. Each Operating Team having full Responsibility for Each Operating Team having full Responsibility for

all Details within their Team’s Budget, including all Details within their Team’s Budget, including Materials, Tools, Maintenance, Services & The Team.Materials, Tools, Maintenance, Services & The Team.

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4. The Market – The CustomersThe Market, the Customers – Company’s Cash Supply The Market, the Customers – Company’s Cash Supply The Market in general and each Customer in particular The Market in general and each Customer in particular

are the Blood Lines for the Company’s Success. are the Blood Lines for the Company’s Success. Customers have to become Company Team Members Customers have to become Company Team Members through personal Relationships combined with Goods through personal Relationships combined with Goods

and Services to Customer Needs. Customers know and Services to Customer Needs. Customers know their Needs – You know your Goods and the Secret to their Needs – You know your Goods and the Secret to

Success is Value Innovation and Market Space Success is Value Innovation and Market Space Creation tailored to the Understanding of Creation tailored to the Understanding of

Market Movers, Shakers and Decision Makers.Market Movers, Shakers and Decision Makers. Innovative Brand Name Products, Services & Innovative Brand Name Products, Services &

Relationships will Create Need and Recognition, Relationships will Create Need and Recognition, and will Create Market Space!and will Create Market Space!

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A Company House – A Bottom Up Leadership

A Top Down Success Story A well built strong House from The Bottom Up☺☺

The Leadership Team – The Guiding Coalition – The Growth Coach TeamThe Leadership Team – The Guiding Coalition – The Growth Coach TeamVision – Strategy – Goal Setting – Implementation Services – Verification – Rewards Vision – Strategy – Goal Setting – Implementation Services – Verification – Rewards

The Company’s Culture – Information – Communication & Success CenterThe Company’s Culture – Information – Communication & Success Center

Work Station Operators – The Producers – “The Unique Ability Teams” Work Station Operators – The Producers – “The Unique Ability Teams” Quality – Low Cost – Safe & Clean Facilities – Motivation through Success Quality – Low Cost – Safe & Clean Facilities – Motivation through Success

Responsibility at the Lowest Point of Competency – The Low Cost Goods SuppliersResponsibility at the Lowest Point of Competency – The Low Cost Goods Suppliers

The Operations Management – The Vision and The Strategy Implementing TeamThe Operations Management – The Vision and The Strategy Implementing TeamThe Hands On Management providing Direction – Confidence – CapabilityThe Hands On Management providing Direction – Confidence – Capability

Service to Workstation Responsible Operators – Verifying Results – Reward SystemService to Workstation Responsible Operators – Verifying Results – Reward System

The House The House of Profit & Successof Profit & Success

The Company Roof – Our Customers,The Company Roof – Our Customers,The Markets – Company’s Blood Lines, Cash SupplyThe Markets – Company’s Blood Lines, Cash Supply

Value Innovation in a Team ApproachValue Innovation in a Team Approach to Satisfy Customers & Market Needsto Satisfy Customers & Market NeedsThe Entire House of Profit & Success, all Teams, will Create Market Space and SuccessThe Entire House of Profit & Success, all Teams, will Create Market Space and Success

through Permanent Change, Quality, Low Cost, Supply of Goods & Happiness for all Stakeholdersthrough Permanent Change, Quality, Low Cost, Supply of Goods & Happiness for all Stakeholders

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Company OperationsThe Company Foundation, the Ground Floor and the The Company Foundation, the Ground Floor and the

Departments of Producers are the most important Departments of Producers are the most important Assets for Quality Goods & Services to Market Needs. Assets for Quality Goods & Services to Market Needs.

All three levels need constant change to keep the All three levels need constant change to keep the vision, strategy and culture in total harmony and ahead vision, strategy and culture in total harmony and ahead of the 21of the 21stst Century Creations and Development. To Century Creations and Development. To be a Market Leader means being a Visionary Creator be a Market Leader means being a Visionary Creator for Goods and Services that will benefit Society and for Goods and Services that will benefit Society and

Society’s many Markets and Customers. The Society’s many Markets and Customers. The Company will have to be organized according to Value Company will have to be organized according to Value

Innovation, Market Space Creation & Success!Innovation, Market Space Creation & Success!

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Leading ChangeLeading Change is the Number 1 Commitment toLeading Change is the Number 1 Commitment to

Value Innovation & Market Space Creation. Creation Value Innovation & Market Space Creation. Creation through Expansion of Vision, Strategy and Culture for through Expansion of Vision, Strategy and Culture for Quality Goods, Services, Work Flow & Work Teams. Quality Goods, Services, Work Flow & Work Teams. Leading Change means to detect Shortcomings within Leading Change means to detect Shortcomings within Company Goods, Services & Work Teams in Respect Company Goods, Services & Work Teams in Respect

to Vision, Strategy and Culture ahead of Society, to Vision, Strategy and Culture ahead of Society, Market and Customer Expectations. Leading Change is Market and Customer Expectations. Leading Change is

to eliminate all Company Bottlenecks and Employee to eliminate all Company Bottlenecks and Employee Misfits through a Renewal of Vision, Strategy and Misfits through a Renewal of Vision, Strategy and

Culture, not necessarily through New Hire!Culture, not necessarily through New Hire!

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The Eight - Stage Process of Successfully The Eight - Stage Process of Successfully Creating & Implementing Major ChangeCreating & Implementing Major Change

1.1. Establish a Sense of UrgencyEstablish a Sense of Urgency

Examine the market and competitive realities. Identify Examine the market and competitive realities. Identify crises, potential crises, or major opportunities. Develop crises, potential crises, or major opportunities. Develop Vision, Strategy and Culture throughout the CompanyVision, Strategy and Culture throughout the Company

2.2. Create the Guiding CoalitionCreate the Guiding Coalition

Put together a group with enough power to lead the Put together a group with enough power to lead the change. Get the group to work together like a “Unique change. Get the group to work together like a “Unique Ability Team” to improve all Company Assets Ability Team” to improve all Company Assets

3.3. Develop The Change Vision and Strategy Develop The Change Vision and Strategy

Create a vision to guide the change effort. Develop Create a vision to guide the change effort. Develop implementing strategies to achieve the visionimplementing strategies to achieve the vision

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4.4. Communicate The Change VisionCommunicate The Change VisionUse every vehicle possible to constantly communicate Use every vehicle possible to constantly communicate the vision and strategy to all employees. Have the the vision and strategy to all employees. Have the

guiding coalition role model the behavior expected of guiding coalition role model the behavior expected of employees, communicate the change to customers employees, communicate the change to customers 5.5. Empower Broad Based ActionEmpower Broad Based Action

Get rid of obstacles in every respect. Change Get rid of obstacles in every respect. Change systems or structures undermining the change vision. systems or structures undermining the change vision. Encourage risk taking and nontraditional ideas, Encourage risk taking and nontraditional ideas, activities, activities, actions, improvements and cost savingsactions, improvements and cost savings6. 6. Generate Short –Term WinsGenerate Short –Term Wins

Plan for visible improvements in performance, or Plan for visible improvements in performance, or “Wins”, Create those wins. Visibly recognize and “Wins”, Create those wins. Visibly recognize and reward reward people who made the wins possiblepeople who made the wins possible

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7.7. Consolidate Gains and Produce More Change. Consolidate Gains and Produce More Change. Use increased Credibility to Change all Systems, Use increased Credibility to Change all Systems, Structures, and Policies that do not fit together and do Structures, and Policies that do not fit together and do not fit the Transformation Vision. Hire, promote, and not fit the Transformation Vision. Hire, promote, and develop people who can implement the Change Vision, develop people who can implement the Change Vision, reinvigorate the Process with New Ideas, Projects, reinvigorate the Process with New Ideas, Projects, Themes, Change Agents and Capable EmployeesThemes, Change Agents and Capable Employees

8.8. Anchor New Approaches into The Corporate Culture Anchor New Approaches into The Corporate Culture Create better Performance through Customer and Create better Performance through Customer and Productivity oriented Behavior, more and better Productivity oriented Behavior, more and better Leadership as well as more effective Management. Leadership as well as more effective Management. Articulate the connection between New Behaviors and Articulate the connection between New Behaviors and Organizational Success. Develop means to ensure Organizational Success. Develop means to ensure Leadership, Managing, Operating Goals, Cultural Leadership, Managing, Operating Goals, Cultural Behavior, Work Ethics, One Voice and SuccessionBehavior, Work Ethics, One Voice and Succession

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ALPCORP’ ServicesALP uses its 50 Years of Experience in Leading and ALP uses its 50 Years of Experience in Leading and Managing Projects, Corporations, Human Resources Managing Projects, Corporations, Human Resources

& Change. ALP proves its Capabilities through & Change. ALP proves its Capabilities through Success. Our Knowledge is within Ourselves and the Success. Our Knowledge is within Ourselves and the

Customers we served. We have learned to use Our Customers we served. We have learned to use Our Databases and Programs for Each of Our Clients on Databases and Programs for Each of Our Clients on an Individual Basis for the Success of Each Clients an Individual Basis for the Success of Each Clients

Challenge. ALP has Managed and Led different Challenge. ALP has Managed and Led different Challenges and we help You to implement the Right Challenges and we help You to implement the Right

Solution to turn Challenges into Opportunities. Solution to turn Challenges into Opportunities. ALP will help You to become More Successful!ALP will help You to become More Successful!

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Leadership – Leadership – LeadershipAnd finally once again: Corporate Leaders are used to over-manage and And finally once again: Corporate Leaders are used to over-manage and

under-lead, allowing middle and operations management to follow under-lead, allowing middle and operations management to follow orders and push for budget reaching results through controls, instead of orders and push for budget reaching results through controls, instead of managing systems for smooth running, cost saving results. Managers managing systems for smooth running, cost saving results. Managers building an environment of optimization through the power of teams, building an environment of optimization through the power of teams, giving operators the responsibility/authority to operate and maintain giving operators the responsibility/authority to operate and maintain their work stations. Here is where outside coaching and consulting is their work stations. Here is where outside coaching and consulting is

necessary, outsiders advise leaders to stop managing and remind them necessary, outsiders advise leaders to stop managing and remind them constantly to lead. Successful transformations mean 70 to 90% leading constantly to lead. Successful transformations mean 70 to 90% leading and only 10 to 30% management tasks. Too many companies rely on and only 10 to 30% management tasks. Too many companies rely on

New-Hire instead of the so much needed Powerful-Change. Operating New-Hire instead of the so much needed Powerful-Change. Operating management needs to manage materials, systems, tools & work teams management needs to manage materials, systems, tools & work teams

to keep the operation running smoothly, whereby operators operate their to keep the operation running smoothly, whereby operators operate their work stations through responsibilities and authority for each part at the work stations through responsibilities and authority for each part at the lowest point of competency. Each one of the entire company forces has lowest point of competency. Each one of the entire company forces has his/her specific responsibility. Leadership is through Communication, his/her specific responsibility. Leadership is through Communication, Information, Direction and Services, Management through Services, Information, Direction and Services, Management through Services,

Guidance, Actions, Personal Behavior and a Team Building Spirit. Guidance, Actions, Personal Behavior and a Team Building Spirit. All this is necessary in all three levels of All this is necessary in all three levels of

the company’s hierarchy. Leadership as the company’s hierarchy. Leadership as Foundation Not on Top – breeds Leadership ThroughoutFoundation Not on Top – breeds Leadership Throughout

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A Constant Company OptimizationA Guiding Coalition building “Unique Ability Teams” A Guiding Coalition building “Unique Ability Teams” Each team able and willing to encompass all traits that are Each team able and willing to encompass all traits that are necessary to work within an established Vision, Strategy, necessary to work within an established Vision, Strategy, Culture and Market Satisfaction; a Coalition establishing Culture and Market Satisfaction; a Coalition establishing Work Methods for long lasting Market Leadership, Profit, Work Methods for long lasting Market Leadership, Profit,

Success and Constant Change – guaranteeing Value Success and Constant Change – guaranteeing Value Innovation & Market Space Creation through an unbeatable, Innovation & Market Space Creation through an unbeatable,

empowered and confident Employment Force. empowered and confident Employment Force. Developing “The Unique Ability Work Force”, creating Developing “The Unique Ability Work Force”, creating “The Unique Ability Company” means Success. “The Unique Ability Company” means Success.

A Firm making Competition irrelevant through Values, A Firm making Competition irrelevant through Values, Integrity, Team Spirit and Value Innovative Goods/Services. Integrity, Team Spirit and Value Innovative Goods/Services.

A Company creating and A Company creating and implementing constant Change to increase Services and implementing constant Change to increase Services and Success will create and maintain “The for Ever Success will create and maintain “The for Ever

Young and Unique Market Leader”Young and Unique Market Leader”

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Summary of Success in the 21st Century• Establish a Sense of Urgency for Constant Change to

Create “The House of Profit, Success and Happiness”• Appoint the Leadership believing in Change• Create the Leading Coalition leading the Change• Use every vehicle to promote/communicate Change• Make Leadership to lead Vision, Strategy & Culture• Make Management to manage Assets for Success• Give Responsibility to Department Work Teams• Produce Innovative Goods and Services• Have a powerful, creative Value Innovation Team• Satisfy Customers, Movers, Shakers, Decision Makers• Have an unbeatable Market Space Creation Team• Insist on permanent Change to become More Successful

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“The Unique Ability Teams” Driving Cost Top Down

Value InnovationGuarantees Market Space,

Success & Wealth Creations

Leadership – Relationship – Creativity will Increase Value, Market Space, Wealth & Success from The Bottom Up

☺☺

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Successful Organization

Value Innovation,Market Space & Wealth

Creation for All Stakeholders

Consumer - Customer

Work Station Competency

Valuable Assets Optimization

Lean 6 Sigma

The Guiding Coalition

The Leadership Foundation

Vision, Strategy, Culture

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What Factors should be reduced well below the

Industry/Market Standard?

Reduce

Create

Raise

Four Actions for Value Innovation, Market Space Creation &

Success!What Factors should be

raised well beyond the Industry/Market Standard?

What Factors should be eliminated that

Industry/Market has taken for granted?

Eliminate

What Factors should be created that the Industry/Market has

never offered?

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All Your Most Valuable Assets

Your Guiding Coalition

Your Company Leadership

Your Market Space, Your Customers

Your “Unique Ability Team”

Vision, Strategy, Culture & Success!

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The Company House of Leadership The Bottom Up Success Story orThe Power of The Top Down Success

☺☺











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Successful Companiesin

The 21st Century

A Company’s Success Story 8 Pages

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Company Bought – New Plants – Changes From 1991 to The Company Sold in 2006

BoughtPl1

Plant1+2+Change

Plant3+Change

Plant4+Change

Plant5+Change

Plant6+Change

Changes1998/2000

NoChange

NoChange

NoChange

NoChange

NoChange

Sold

0

10

20

30

40

50

60

70

80

90

100

1991 1992 1994 1995 1996 1997 1998 2000 2002 2003 2004 2005 2006

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Engage In Leading Change,Unleash Hidden Talents,Build Your Dream House

Be Your Company’s Foundation Create Your 21st Century,

Lead In Health & Wealth Creation!

☺☺

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The Company House of Leadership The Bottom Up Success Story orThe Power of The Top Down Success

☺☺











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