1. Allison Stewart Professional Portfolio

2. Personal Purpose Allison Stewart creates teams and facilitatessuccess She leads others to excellence by creating anenvironment where one can acceptchallenge, confidently apply uniquestrengths, and grow personally andprofessionally. She engages others in a largerstory of purpose. She models focus as she leads others to becreative, innovative, and take intelligentaction 3. My Desire & IntentMy desire and intent for those I lead, influence & serve: That you experience an environment where excellence is agiven, where you are committed to doing your best workand take ownership of your work That you, with me, create a community where we worktogether to create something greater than ourselves andtake advantage of each persons unique talents That you take advantage of a comfortable, safeenvironment as we tackle the ever changing technologiesand business needs and continually grow personally andprofessionally 4. Background Organizational Leadership & Management ina variety of organizations Marketing expertise including writing pressreleases, creating marketingcollateral, designing product and solutionfocused marketing campaigns and showingpositive ROI on activities Event Planning including designing andleading workshops, lunch and learns, after-hours events and golf opens 5. Web Pages 6. http://www.bcti.com/meaningfuluse/ 7. http://www.bcti.com/meaningfuluse/emrConsulting.aspx 8. http://www.bcti.com/BackupDisasterRecovery.aspx 9. http://www.bcti.com/VendorManagement.aspx 10. Press Releases 11. FOR IMMEDIATE RELEASE: CONTACT: Gina Galetti Bailey Computing Technologies Inc. (BCTI) (423) 283-0543 Phone (423) 282-8887 Fax ggaletti@bcti.com www.bcti.com BCTI Wins 2011 Top Sales Growth in U.S. Award110 KLM DriveJohnson City, TNBCTI, the regions most progressive technology solutions provider, announced today the company was awarded the 2011 Top Sales Growth Award in the United States from Ingram Micros Suite 8 VentureTech Network. Gray, TN 37615th th Presented at the VentureTech Networks Fall Invitational in Las Vegas on October 18 , the 12 Annual Spotlight Awards recognize Ingram Micros top performing members on a national level. Susan OSullivan, Executive Director of Sales at Ingram Micro, presented the award stating, This years winner is the trueP.O. Box 1786 definition of partner. Their growth can be attributed to their ongoing data center build practiceJohnson City, TN 37605 expansion, and their acquisition of a Healthcare partner that offers EHR Support Systems and PMS Implementations. They continue to grow their business across all vendor lines. BCTI is known as the go to partner for both Ingram Micro and Cisco in the state of Tennessee tracking towards 200% growth this year. The BCTI team is honored to receive the 2011 VentureTech Network Top Sales Growth Award. When one considers the hundreds of other outstanding IT organizations in the VentureTech Network, being recognized as an Ingram Micro sales growth leader in North America is a major accomplishment. said Chase Boles, President of BCTI. BCTI partners with technology market leaders including Cisco, Citrix, VMWare, and HP to provide technology solutions to meet customer business needs. Recent projects include VoIP telephony deployments, network and server infrastructure design and deployments, and healthcare EMR implementations. Our growth is due to excellent design and engineering, quality training, and excellent customer service. Starting as a training company 25 years, BCTI has evolved into a full IT solutions provider providing our customers services such as network design, implementation, and support for data and voice; project management services with an emphasis in healthcare and meaningful use compliance; web and database development; and applications and technical IT training.About BCTI Providing professional services since 1983, BCTI is the regions premier provider of IT business solutions and training solutions, including unified communications, development, training, and networking. This level of expertise has been achieved by a continued devotion to staff education and by forming strong partnerships with technology leaders such as Microsoft, HP, VMware, and Cisco. BCTI is a Microsoft Gold Partner and is Tennessees leading Cisco solutions and equipment provider. For more about BCTI, visit www.bcti.com or call 423-283-0543.phone 423.283.0543fax 423.282.8887www.bcti.com 12. FOR IMMEDIATE RELEASE: CONTACT: Allison Stewart Bailey Computing Technologies Inc. (BCTI) (423) 283-0543 Phone (423) 282-8887 Fax110 KLM Driveastewart@bcti.com www.bcti.com Suite 8 BCTI ADDS MARKETING COORDINATOR TO THE MIX Gray, TN 37615 June 18, 2008P.O. Box 1786 Gray, TN Bailey Computing Technologies, Inc. (BCTI), Eastern Tennessees premier provider of ITJohnson City, TN 37605 business solutions, is growing as it pursues new business avenues. As part of the expansion strategy, BCTI has hired several new employees over the past few months including Allison Stewart as Marketing Coordinator. Allison Stewart, Marketing Coordinator, has more than 10 years experience providing business support services. She most recently spent three years in El Salvador as a Municipal Development Volunteer through Peace Corps. Allison enjoys the creative process of marketing and is excited to be a part of BCTI. BCTIs focus on maximizing business productivity through unified communications and training knowledge workers has allowed them to grow continually regardless of economic conditions. BCTI helps area businesses stay competitive and become more productive. I hope to help educate local business leaders on the benefits of the IT solutions BCTI can provide so that they can focus on their core competencies, said Allison. She holds a MBA from ETSU and a BA in Political Science/Mass Communications from Emory & Henry College. She recently moved to Johnson City, TN and is looking forward to becoming a supportive member of the community. About BCTI Providing professional services since 1983, BCTI is the regions premier provider of IT business solutions, including unified communications, development, training, and networking. This level of expertise has been achieved by a continued devotion to staff education and by forming strong partnerships with technology leaders such as Microsoft, HP, and Cisco. BCTI is a Microsoft Gold Learning Solutions Partner and is Tennessees leading Cisco solutions and equipment provider. For more about BCTI, visit www.bcti.com or call 800-455-0543.phone 423.283.0543fax 423.282.8887www.bcti.com 13. FOR IMMEDIATE RELEASE: CONTACT: Allison Stewart Bailey Computing Technologies Inc. (BCTI) (423) 283-0543 Phone (423) 282-8887 Fax astewart@bcti.com www.bcti.com BCTI Recognized by Microsoft110 KLM Drive Johnson City, TN BCTI announced today that the company has achieved a new Microsoft Gold Suite 8 Certified Partner Competency and Specialization: Unified Communications Solutions with a Messaging Specialization. The specialization showcases their expertise in delivering IT solutions Gray, TN 37615 based on Microsoft Exchange Server. BCTI has a long history of helping companies with their e-mail and messaging needs. We haveP.O. Box 1786 helped numerous companies deploy Microsoft Exchange Server to manage e-mailJohnson City, TN 37605 communications and meet government compliance regulations from manufacturers to healthcare organizations, said Systems Engineer Mark Ison. Microsoft Competencies are designed to help differentiate IT companies expertise in delivering solutions. The Unified Communications Solution competency simply highlights abilities we have had for years and continue to expand. One of the benefits BCTI can offer is effectively incorporating Microsoft unified communications technology with Cisco unified communications technologies, which give our customers even greater communication tools such as voicemail received in your e-mail inbox, said BCTI President and CEO Chase Boles. Currently, BCTI holds the following Microsoft Gold Certified Partner Competencies and Specializations: Information Worker Solutions with an Office Deployment Specialization Learning Solutions Networking Infrastructure Solutions Unified Communications Solutions with a Messaging Specialization BCTI achieves and maintains the Microsoft Gold Partner status and partner competencies and specializations by following the strict guidelines and standards Microsoft designed to ensure quality of service and knowledge. About BCTI Providing professional services since 1983, BCTI is the regions premier provider of IT business solutions, including unified communications, development, training, and networking. This level of expertise has been achieved by a continued devotion to staff education and by forming strong partnerships with technology leaders such as Microsoft, HP, and Cisco. BCTI is aphone 423.283.0543 Microsoft Gold Learning Solutions Partner and is Tennessees leading Cisco solutions andfax 423.282.8887 equipment provider. For more about BCTI, visit www.bcti.com or call 423-283-0543.www.bcti.com 14. FOR IMMEDIATE RELEASE: CONTACT: Allison Stewart Bailey Computing Technologies Inc. (BCTI) (423) 283-0543 Phone (423) 282-8887 Fax astewart@bcti.com www.bcti.com BCTI recognized by VMware as an Enterprise Partner Johnson City, TNBCTI announced today that it has been recognized by VMware, the leading110 KLM Drivedeveloper of virtualization software and solutions, as an Enterprise Partner. This achievement Suite 8 places BCTI among an elite set of information technology providers that have met the strict training, testing, and lab requirements necessary to plan, design, deploy and support even the Gray, TN 37615most complex virtualized environments. BCTI has been a VMware partner for several years, and was previously a member of the lessP.O. Box 1786 technical VMware Professional Partner program which is designed to meet small businessJohnson City, TN 37605 needs. This advancement into the VMware Enterprise Program allows BCTI to design specialized solutions for clients in the areas of server and storage consolidation, business continuity and disaster recovery, test and development optimization, and virtualized desktop environments. The VMware Enterprise Partnership uniquely positions BCTI to offer the high availability of their critical computer systems along with significant cost savings. The decision to invest in the training and staffing requirements of the Enterprise Partnership was part of our dedication to providing our customers the best technical solutions with the best return on their technology dollar, said Chase Boles, BCTI President and CEO. As an Enterprise VMware Solution Provider, BCTI is constantly looking for ways to better serve their customers needs, from the desktop to the data center, with the unique value VMware virtualization products and solutions offer. With VMware, BCTI can design, deploy, and support virtual business infrastructures that offer the highest levels of availability and responsiveness for all applications and services. Customers can rely on this to reduce capital and operating expenses, improve agility, ensure business continuity, strengthen security and go green. In addition, VMware and Cisco entered into a collaboration agreement that unites their efforts in joint development, marketing, customer and industry initiatives. Through integration of networking and virtualized infrastructure, the companies intend to foster solutions for enhanced datacenter optimization and extend the benefits of virtualization beyond the datacenter to remote offices and end-user desktops. As one of the few companies to hold both a VMware Enterprise partnership and Cisco Advanced Data Center Network Infrastructure Specialization, BCTI can provide superior virtualization solutions for their customers.About BCTI Providing professional services since 1983, BCTI is the regions premier provider of IT businessphone 423.283.0543 solutions, including unified communications, development, training, and networking. This levelfax 423.282.8887 of expertise has been achieved by a continued devotion to staff education and by forming strong partnerships with technology leaders such as Microsoft, HP, VMware, and Cisco. BCTI iswww.bcti.com a Microsoft Gold Partner and is Tennessees leading Cisco solutions and equipment provider. For more about BCTI, visit www.bcti.com or call 423-283-0543. 15. FOR IMMEDIATE RELEASE: CONTACT: Allison Stewart Bailey Computing Technologies Inc. (BCTI) (423) 283-0543 Phone (423) 282-8887 Fax astewart@bcti.com www.bcti.com BCTI Renews Advanced Unified Communications Specialization from Cisco110 KLM Drive Johnson City, TNBCTI announced today that it has renewed the Advanced Unified Suite 8 Communications Specialization from Cisco. This specialization recognizes BCTI as an elite group of channel partners that have the most in-depth technology skills and demonstrated customer Gray, TN 37615success in selling, deploying, and supporting sophisticated Cisco Unified Communications solutions. Since installing their first Cisco Voice over IP (VoIP) in 2004, BCTI has continuously shown a progression in growth by successfully deploying unified voice, video, and data on aP.O. Box 1786single IT network for customers in multiple locations throughout the world.Johnson City, TN 37605 As a Cisco Advanced Unified Communications Specialized Partner, BCTIs investment in the training required to provide integrated, collaborative and adaptive unified communications solutions rank them among the industrys most qualified, said Richard McLeod, director of unified communications for worldwide channels at Cisco. Ciscos VoIP solutions combine all forms of business communication into a single, unified solution that enables an organization to achieve more efficient communication, improved business processes, and increased profitability. Ciscos newest solution, Unified Communication Manager Version 8.0, creates a unified workspace that includes every combination of applications, devices, networks, and operating systems. This version improves mobility, reduces deployment time, produces quicker ROI, lowers ongoing operational costs, improves business continuity, provides a flexible network, supports policy based call-handling, improves cost savings, and collaboration through extending unified communications capabilities outside the organization. The Cisco Advanced Unified Communications Specialization allows partners to focus on unified communications market opportunities that require advanced product knowledge and the ability to deploy solutions over multiple sites and geographies. Cisco Advanced Unified Communications Specialized Partners like BCTI are specialists in building solutions based on the industry-leading Cisco Unified Communications portfolio. These solutions include IP telephony, video conferencing, integrated voice and web conferencing, mobile IP soft phones, and voicemail/unified messaging. For a free demonstration of the benefits of IP communications, contact BCTI at 423-283-0543. About BCTIphone 423.283.0543 Providing professional services since 1983, BCTI is the regions premier provider of IT business fax 423.282.8887 solutions, including unified communications, development, training, and networking. This level of expertise has been achieved by a continued devotion to staff education and by formingwww.bcti.com 16. News Articles 17. Business Journal of the Tri-Cities 18. Business Journal of the Tri-Cities 19. MarketingCollateral 20. Radio Ad Sample 21. Business Journal of the Tri-Cities 22. Yellow Pages 23. East Tennessee Medical News 24. Events 25. Events Unified Communications Backup & Disaster Recovery Taste of Technology Casino Night Golf Opens Exchange 2010 HP Storage Area Networks Northeast TN Technology Council TechStarAwards 26. BCTI GOLF OPE 2012 NTri C it ies Go lf C lu b M ay 15, 20 1 2Time: May 15 at 10:00 AM Prizes for the winning team longest drive, & closest toLocation: Tri Cities Golf Club the pin!2354 Feathers Chapel RoadBlountville, TN 37617 Sponsored by BCTI & CISCOTo RSVP, c all B CTI at (4 2 3 ) 2 8 3 - 0 5 4 3 o r r eg ist er o nline: w w w. b c t i. c o m / g o lfevent Please RSVP b y Tuesd ay, M ay 8 , 2 0 1 2 27. BCTI is now offering peace of mind with SIRIS Data Protection. SIRIS Data Protection offers the best of bothworlds ensuring your data is stored locally with easy restore capabilities and the security of offsite storage in asecure cloud environment.TRADITIONAL BACKUP BCTI BUSINESS CONTINUITYWhen it comes to recovering data, tape failure rates areEliminates downtime in the event of a disaster by allowingbetween 41-72%your business to fail-over to a secure cloudBring up and restore specific files or applications through aBackup speeds are slowerremote web interfaceRedundant backups in three different locations: localHigh risk of human error due to manual administration server or workstation, local BDR appliance and off-sitedata centersPotential for theft or loss of mediaVery low risk of corrupted backups or data lossFull automation of backup process; very little managementDifficult to test a backup before a recovery situation occursneededTime consuming and expensive to have copies of backups or Off-site backups stored in SAS70 Type II data centers (mosthave backups stored in more than one location secure rating possible)Automated snapshots of backups are taken to ensureRecovery process is established after a serious event occursbackups were successful and can be booted at any timeDowntime after a disaster is reduced from days or hoursLimited options for encrypting datato minutes or secondsCan take hours, days or even weeks to get data back after aGranular and Exchange Recovery OptionsdisasterOnly allows for sequential data access; no random accessImmediate access to files, applications and email even ifavailable the local appliance or server is downStoring large amounts of data requires an equally largeAES 256 and SSL key-based encryptionamount of spaceThere is no backup for your backup with tape and disksolutions. Even if data tapes/disks are secure off-site, if a Cloud Solution ensures that even if the appliance isdisaster is severe, the original backup system may also bedestroyed, your data is protecteddestroyedBCTI 110 KLM Drive, Suite 8, Johnson City, TN 37615 (423) 283-0543 www.bcti.com 28. BCTI SIRIS BACKUP PROTECTION SERVICEBCTI SIRIS SERVICE FEATURES: S500SS1000SS2000SS3000SS5000SS10000S S20000S S40000SSystem monitoring Daily backup verification Remote restoration service as needed Quarterly testing of primary site virtual machines Quarterly testing of remote site virtual machines BCTI Backup Maintenance (includes labor and parts replacement)Backup and store up to X locally 500GB1TB 2TB 3TB 5TB 10TB20TB40TBUp to one year of encrypted off-site data archiving up to X500GB1TB 1TB 2TB 3TB 3TB 5TB 5TBRun up to X virtual machines locally 4 4 6 8 10121620Run up to X virtual machines remotely 4 4 6 8 10121620(up to 30 days per year included)Number of machines backed up to deviceUnlimited Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited UnlimitedNumber of mailboxes supportedUnlimited Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited(Exchange Message Level Recovery)Number of ShadowSnap Licenses Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited UnlimitedData Deduplication Snapshot verification of backups Complete Installation, Configuration, Registration and Reporting SetupSIRIS Deployment $1000 $1500 $2000 $2500 $3750 $4750 $6000 $8000Monthly Service:$268/mo $398/mo $598/mo $698/mo $1298/mo$1398/mo$2498/mo$2998/mo(Minimum 1 year contract) 29. BCTI Technology Partners110 KLM Drive, Suite 8 Johnson C TN 37615 Phone (423) 283-0543 www.bcti.comity, 30. Case Studies 31. Carson-Newman Goes Wireless Builds New Network Infrastructure September 19, 2008Students gained more functionality as well asstaff enjoy campus-wide wireless connectivity alonggreater and faster access. They can use gaming with greater functionality. Plus the new wirelessconsoles, have greater communication capabilitiesnetwork is a great student retainment andthrough multimedia applications such as the abilityrecruitment tool. The new network infrastructureto use SKYPE, stream video to and from YouTube,and wireless infrastructure are a win-win forand so forth. While Carson-Newman constituents Carson-Newman and its students. Mark Seagroves,only see the tip of the iceberg of the network Director of Information Technology said, Students upgrade, they are quite happy about it, said love our campus-wide wireless mesh network. I canKindred as he went on to explain the greater accessleave campus each day knowing its unlikely well and increased throughput are much better and veryhave any network related problems, but if we do,noticeable to users. The coolest technology for we have a partner (BCTI) just up the road we canstudents is accessibility. The Internet is accessibledepend on.from every spot on the Carson Newman campus. Astudent can walk from his or her room to class and Next Stepsnever lose access, si d S. Engineer Ban don C x. r ar o One objective of the solution was to position theirThe tip of the iceberg Robert Kindred mentioned, network with the ability to support new andthe greater functionality, is backed with greatemerging technologies. With the more robust and depth. The new wireless network is much more dependable network, we will be able to beginsecure than their past wireless hotspots were. BCTIconsolidating servers and storage that were oncewas able to install a system that would enforceisolated to specific locations. Currently we areCarson-Newmans policy that anti-virus softwareimplementing an access control system completewas installed, etc. Also, the network was designed with proximity cards and surveillance cameras so that core functions such as student records that will leverage the investment in the datawould be secure. In effect, BCTI designed andnetwork. Other possibilities could include Voiceimplemented two networks in one resulting in over Internet Protocol (VoIP), si d Kindred. amaximum functionality for students and strongprevention of a security breach of records.The network was designed to provide a foundation that would allow for a new converged networkSecurity paradigm. They can add new features as needed orBCTI configured Clean Access software to monitor desired such as VoIP, storage over data network orthe network and ensure that any problems will be video and run them all on a single network. It willfound and dealt with quickly. The Clean Access reduce costs in the long run since they will not havesystem is a key part of the network management to maintain multiple systems. As Carson-Newmansystem. It ensures that anyone logging into thegrows and adapts to new technologies, the networksystem has adequate anti-virus software and is infrastructure can be expanded and upgraded toessentially clean in order to have access to the meet their needs.network.Business ResultCarson-Newman is enjoying state-of-the-artnetwork infrastructure with faster speeds andgreater connectivity.It is redundant, easier tomanage, and more secure. Students, faculty andBCTI 110 KLM Drive, Suite 8 Johnson City BCTI 110 KLM Drive, Suite 8, Johnson City, TN 37615 (423) 283-0543 www.bcti.com 32. December 2008Tusculum College Success StoryLocal College Upgrades Cisco VoIP system without a HitchCustomer Profile BCTI had to develop a way to migrate the colleges complex phone system configuration while keeping theFounded in 1794, Tusculum College is the oldest college existing system online. There were several approachesin Tennessee. The wooded 160-acre campus is located discussed. One option was to manually enter the data,in Greeneville, Tennessee, and has an enrollment ofbut it was quickly apparent it would take too much time.more than 2600 students. Tusculum is affiliated with the Tusculum is a large institution with a large amount ofPresbyterian Church and offers both baccalaureatedata. The second option was to try to pull the relevantdegrees and the Master of Arts degree in education and information needed using SQL statements, but thereorganizational management. was a fear that small bits of data could be missed.Situation Sr. Engineer Brandon Cox developed a new, effectivemethod of migration, since there was no tool to upgradeTusculum College was one of the first colleges in the directly from the old version to the newest version. Usingarea to deploy Voice over Internet Protocol (VoIP) in a server from BCTIs lab equipment, Brandon loaded2002. They purchased a Cisco Call Manager 3.2 server VMware and created an exact replica of Tusculumsand a Unity 3.1 server. The Cisco system provided many CallManager. Once the replica had been carefully testedadvantages and met Tusculums need to converge their to ensure that all data was intact, Brandon upgraded thevoice and data networks. It also allowed them the ability virtual CallManager to 4.0, then to 4.3, and finally toto connect to their remote campuses in other cities in aCallManager 6.1.2, taking time to verify the data afterunified manner, while reducing costs and administrative each upgrade. A similar procedure was performed fordemands. The system was rock solid but after six years, the Unity server. This process allowed Tusculum toit was time for an upgrade, said Chris Summey, upgrade from an unsupported version of CallManagerAssistant Director of Information Systems.and Unity to the latest versions without taking the currentservers out of production.BCTI strongly recommended that Tusculum deploy apair of redundant CallManagers as part of the newOver Fall Break, BCTI installed the new Call Managerdesign. The campus currently had only one server for and Unity Server. Through careful preparation, thethe entire phone system which, if it failed, would cause execution was simple. Since BCTI already had a virtualissues across the entire campus. The next problem that replica of Tusculums server, the engineers simply madeTusculum faced was the need to upgrade from Call a backup of the virtual machine and data, loadedManager 3.2 and Unity 3.1 to CCM 6.1.2 while CallManager on the new servers, and easily restored theincorporating Unity Voicemail 5.0 with Unified Messaging data from the backup. They shut down the old server,tied to the colleges Active Directory and Microsoft turned on the new server, and everything worked. AfterExchange server. There was no direct upgrade ability living through previous phone system upgrades with theoffered by Cisco, which created some difficulty. BCTIlocal phone company Chris was a little nervous. Thewas selected to upgrade the phone system without systems downtime was literally just a matter of minuteslosing valuable information while keeping downtime toand then everything was back up and running with allbare minimum. Everything had to be implemented in acall routing working perfectly. I cant say enough aboutfour hour window during the 2008 Fall Break, which the professionalism, knowledge, and quality of workmeant a lot of preparation.provided by BCTI, said Summey.Solution ResultsUpgrading from CallManager 3.2 and Unity 3.1 toTusculum received a new, fault tolerant, Cisco-CallManager 6.1.2 and Unity 5.0 presented a challenge. supported system without a single point of failure, andFirst, Cisco does not have a migration pathway from thewithout losing a single voice mail or phone call. Unlikeoutdated software versions, recommending that allbefore, all of Tusculums core call managing equipmentconfigurations be recreated from scratch on the newis now fully supported. Phone users now experienceservers - a process that would take many hours and beadditional features such as the ability to receive voicevery costly to the college. Second, the Cisco voicemail traditionally or via email. This system improvessolutions have been so successful and integral atproductivity by allowing staff, professors, etc to accessTusculum that downtime had to be kept a minimum. messages anytime and anywhere, thereby allowing them to respond faster to messages for increased service, and productivity.BCTI 110 KLM Drive, Suite 8, Johnson City, TN 37615 (423) 283-0543 www.bcti.com 33. TechnicalServices 34. Recent Training 2012 Cisco Partner Velocity MarketingEvent, Las Vegas, NV 2011 ConnectWise Training, Atlanta, GA 2011 Ingram Micro VentureTechNetwork &Mastermind Participation, Memphis, TN &Las Vegas, NV 35. Contact Info: Allison L. Stewart allison.l.stewart@me.com 423.292.3319 LinkedIn:http://www.linkedin.com/in/stewartallison