Health and Care Innovation Expo

5 September 2018

All you've ever wanted to know about adult social care but were too afraid to ask

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Welcome and Introductions

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1. Welcome and Introductions

2. Adult social care: what is it and how does it

work?

3. What good integrated care looks like to me

• The person perspective

• The commissioner perspective

• The provider perspective

4. Don’t be afraid – now is your chance to ask!

5. Screening of Quality Matters Video

6. Reflections and Close

@ExpoNHS #Expo18NHS

Join the conversation

#QualityMatters

#Expo18NHS

@Crouchendtiger7

@rhidianhughes

@margwillcox56

#QualityMatters

Have your say anonymously

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@ExpoNHS #Expo18NHS#QualityMatters

Question slips are on your chair!

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1. How many people use adult social care services in

England?

• Hard to tell – but probably >1 million. Care homes have

the capacity to provide care for c. 460,000 and more than

half a million people use community social care services

2. How many people work in adult social care in

England?

• 1.34m was the estimated number of jobs (excluding

personal assistants and NHS jobs) in England in 2016-17

@ExpoNHS #Expo18NHS

Adult social care: what is it and how does it work? Quiz Sheets at the ready!

#QualityMattersSource: NAO, The adult social care workforce in England 08/02/2018 Figures stated represent 2016/17 estimates

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3. How many of those people are registered nurses in England?

• 43,000

4. How much money is spent on adult social care in England?

• £16.8 billion is the sum of £14.8 billion of net current expenditure

on care by local authorities and £2.0 billion allocated from the NHS

through the Better Care Fund in 2016-17

5. Who pays for it in England?

• Local authorities, the NHS, and people themselves

@ExpoNHS #Expo18NHS

Adult social care: what is it and how does it work? Quiz Sheets at the ready!

#QualityMattersSource: NAO, The adult social care workforce in England 08/02/2018 Figures stated represent 2016/17 estimates

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@ExpoNHS #Expo18NHS

Adult social care: what is it and how does it work?

• Large, diverse, fragmented sector

• More people require care – with more complex needs

• Most services offer high quality care

• But too many don’t pass the ‘mum test’

#QualityMattersSource: CQC ratings data, data extracted 01/08/2018

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@ExpoNHS #Expo18NHS

Adult social care: what is it and how does it work?

• Costs are rising but resources are dwindling

• Workforce challenges – recruitment, retention, skills

• Some people can’t access the support they need

• When it is high-quality and person-centred, adult social care transforms people’s lives for the better

• Cross System Working is needed – Local System Review Report (LSR)

#QualityMatters

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@ExpoNHS #Expo18NHS

What good integrated care looks like to me

The person perspective:

Toni Foers,

Expert by Experience,

Care Quality Commission

#QualityMatters

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@ExpoNHS #Expo18NHS

What good integrated care looks like to me

The commissioner perspective:

Margaret Willcox,

Director of Adult Social Care,

Gloucestershire County Council

@margwillcox56

#QualityMatters

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@ExpoNHS #Expo18NHS

What good integrated care looks like to me

The provider perspective:

Rhidian Hughes

CEO, Voluntary Organisations Disability

Group (VODG).

@rhidianhughes

#QualityMatters

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@ExpoNHS #Expo18NHS

Don’t be afraid – now is your chance to ask!

#QualityMatters

Have your say anonymously – slips are on your chair!

Access to

careWorkforceFunding Quality Capacity

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@ExpoNHS #Expo18NHS

Quality Matters Animation

#QualityMatters

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Thank you

www.cqc.org.uk

enquiries@cqc.org.uk

@CareQualityComm

Andrea Sutcliffe CBE

Chief Inspector of Adult Social Care

@CrouchEndTiger7

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