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All the Things I Forgot to Think About When Building a Broadband Network

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Page 1: All the Things I Forgot to Think About When Building a ......BROADBAND BUSINESS PLANNING & FEASIBILITY •We can’t know everything –we hire good consultants/partners •Feasibility

All the Things I Forgot to Think About

When Building a Broadband Network

Page 2: All the Things I Forgot to Think About When Building a ......BROADBAND BUSINESS PLANNING & FEASIBILITY •We can’t know everything –we hire good consultants/partners •Feasibility

Quentin Flippin, PEDoug Payauys Sean Middleton, PE Kevin Kloehn

Page 3: All the Things I Forgot to Think About When Building a ......BROADBAND BUSINESS PLANNING & FEASIBILITY •We can’t know everything –we hire good consultants/partners •Feasibility

Electric | Fiber | Gas

17,500 electric meters

1,900 miles of line

450 miles of fiber

Established middle-mile fiber operator

500+ fiber customers

www.Consolidated.coop

Page 4: All the Things I Forgot to Think About When Building a ......BROADBAND BUSINESS PLANNING & FEASIBILITY •We can’t know everything –we hire good consultants/partners •Feasibility

FIBER BENEFITS: SUBSTATION MONITORING

• HD video recording

• Remote review of problems

• Outage due to squirrel

• Outage restoral in minutes

Page 5: All the Things I Forgot to Think About When Building a ......BROADBAND BUSINESS PLANNING & FEASIBILITY •We can’t know everything –we hire good consultants/partners •Feasibility

FIBER BENEFITS: SCADA• Near-real-time substation monitoring

• Automated switching

• Conservation voltage reduction

• More and more downlinedevice connectivityand control

Page 6: All the Things I Forgot to Think About When Building a ......BROADBAND BUSINESS PLANNING & FEASIBILITY •We can’t know everything –we hire good consultants/partners •Feasibility

BROADBAND BUSINESS MANAGEMENT AND STAFFING

• Co-op/Employee mindset:• Maintenance mode?

• Expansion mode?

• How to operate in a competitive industry?

• Training:• Spend time on employee education

• Lingo: Gigabits vs Gigabytes

• Hire some industry veterans

• Encourage and reward/promote internal fiber champions

Page 7: All the Things I Forgot to Think About When Building a ......BROADBAND BUSINESS PLANNING & FEASIBILITY •We can’t know everything –we hire good consultants/partners •Feasibility

BROADBAND BUSINESS PLANNING & FEASIBILITY

• We can’t know everything – we hire good consultants/partners

• Feasibility – Be granular by substation (or feeder area)• Customer density

• Current competition, offerings, and technology type

• Expected take-rate

• Financial Health:• Ability and comfort level to take on debt

• Control deployment speed to stay within financial limits

• Secure lending and continually look for grant opportunities

Page 8: All the Things I Forgot to Think About When Building a ......BROADBAND BUSINESS PLANNING & FEASIBILITY •We can’t know everything –we hire good consultants/partners •Feasibility

DEMAND AGGREGATION

Customer Interest

Page 9: All the Things I Forgot to Think About When Building a ......BROADBAND BUSINESS PLANNING & FEASIBILITY •We can’t know everything –we hire good consultants/partners •Feasibility

MANAGING BUILD EXECUTION

1. Electric members and community want broadband now!

2. What’s the competitive environment in each area?

3. Pole make-ready, vegetation, easements, permits?

4. Group deployment areas –improved logistics for labor and materials management

Area Interest & Profitability

Competition & Take-Rate

Logistics / Group Construction

Electric Plant Readiness

Page 10: All the Things I Forgot to Think About When Building a ......BROADBAND BUSINESS PLANNING & FEASIBILITY •We can’t know everything –we hire good consultants/partners •Feasibility

MISCELLANEOUS LESSONS LEARNED

• Backbone/middle-mile fiber:• Supports electric plant well

• Supports community – schools, medical, cell towers, etc.

• Relatively simple to build

• Build with FTTX in mind

• Fiber mapping and records – extremely important!

• Advise against “trial fiber build” without a plan

• Should have got in the business sooner!

Page 11: All the Things I Forgot to Think About When Building a ......BROADBAND BUSINESS PLANNING & FEASIBILITY •We can’t know everything –we hire good consultants/partners •Feasibility

11,000 meters

3,000 miles of line

2,300 square mile territory

Wireless and FTTP ISP in 10 counties

www.e-co-op.com

Page 12: All the Things I Forgot to Think About When Building a ......BROADBAND BUSINESS PLANNING & FEASIBILITY •We can’t know everything –we hire good consultants/partners •Feasibility

STATUS PRIOR TO IMPLEMENTING SYSTEM

• Existing ISP business with satellite and dial-up

• Legacy 900 mhz SCADA connections

• Utilized expensive leased lines to towers and substations

• Used analog cellular “dial-up” to bring in AMR data

Page 13: All the Things I Forgot to Think About When Building a ......BROADBAND BUSINESS PLANNING & FEASIBILITY •We can’t know everything –we hire good consultants/partners •Feasibility

IDENTIFY GOALS

• Internal Pursuits

• Broadband expansion and areas• Targeted or System-wide?

• Self-directed or Crowd-funded? (ROI & Take rate)

• Subsidiary operations (state law)

Page 14: All the Things I Forgot to Think About When Building a ......BROADBAND BUSINESS PLANNING & FEASIBILITY •We can’t know everything –we hire good consultants/partners •Feasibility

THINGS TO PONDER

• Rural Broadband vs. Electrification (Mission)

• Wireless vs. Fiber (Cost vs. Speed)

• Network architecture• IP Space

• Backbone (FTTN vs. Wireless)

• Installation challenges

• Voice? Video? Data only? (CLEC)

Page 15: All the Things I Forgot to Think About When Building a ......BROADBAND BUSINESS PLANNING & FEASIBILITY •We can’t know everything –we hire good consultants/partners •Feasibility

WIRELESS CONSIDERATIONS

• Substation primary focus

• Rent vs. Build

• Microwave backhaul vs. FTTN

• Tower sizing and siting

• New tower build regulations

• Internal staff vs. Contractors

• Voice

Page 16: All the Things I Forgot to Think About When Building a ......BROADBAND BUSINESS PLANNING & FEASIBILITY •We can’t know everything –we hire good consultants/partners •Feasibility

WISP COVERAGE

Page 17: All the Things I Forgot to Think About When Building a ......BROADBAND BUSINESS PLANNING & FEASIBILITY •We can’t know everything –we hire good consultants/partners •Feasibility

BACKBONE LAYOUT AND PRIVATE CONNECTIVITY

• Local encrypted tunnels

• NERC Compliance

• Once on private side of WAN can incorporate multiple communication streams

• Uses:• ROIP, SCADA, AMI, DA, webcams, Wi-FI

Page 18: All the Things I Forgot to Think About When Building a ......BROADBAND BUSINESS PLANNING & FEASIBILITY •We can’t know everything –we hire good consultants/partners •Feasibility

FIBER TO THE PREMISES

• Compliment to existing WISP business, or core business?

• Overbuild IOU areas?

• Rural distribution

• Fiber Backhauls

• RUS and bidding

• Aerial vs. Buried (ADSS vs. Strand/Lash)

• Contractors – plow rate vs. boring

Page 19: All the Things I Forgot to Think About When Building a ......BROADBAND BUSINESS PLANNING & FEASIBILITY •We can’t know everything –we hire good consultants/partners •Feasibility

LESSONS LEARNED

• CUSTOMER SERVICE!!!• Staffing vs. Outside help

• Lightning• Grounding – Grounding – Grounding

• CPE installs and expectations

Page 20: All the Things I Forgot to Think About When Building a ......BROADBAND BUSINESS PLANNING & FEASIBILITY •We can’t know everything –we hire good consultants/partners •Feasibility

RIDING THE TIGER

• When and How do you stop?• Strategy

• Exit or forward

Page 21: All the Things I Forgot to Think About When Building a ......BROADBAND BUSINESS PLANNING & FEASIBILITY •We can’t know everything –we hire good consultants/partners •Feasibility

BENEFITS

• Robust, fast, secure internal WAN

• Ability to leverage same investment for multiple uses

• Responsiveness to underserved Internet areas

• Economic Development

• Others?

Page 22: All the Things I Forgot to Think About When Building a ......BROADBAND BUSINESS PLANNING & FEASIBILITY •We can’t know everything –we hire good consultants/partners •Feasibility

300+ Employees

Founded in 2002

Employee Owned (ESOP)

Soup-to-nuts Broadband solutions

Engineering, Consulting, OSP, Data Network, more

www.VantagePnt.com

Page 23: All the Things I Forgot to Think About When Building a ......BROADBAND BUSINESS PLANNING & FEASIBILITY •We can’t know everything –we hire good consultants/partners •Feasibility

1,000+ Broadband Projects (Fiber, Fixed Wireless, etc.)

150+ Feasibility Studies

50+ active FTTH projects at any time

Over $1.6 Billion in Broadband Grants, Loans & Auctions

www.VantagePnt.com

Page 24: All the Things I Forgot to Think About When Building a ......BROADBAND BUSINESS PLANNING & FEASIBILITY •We can’t know everything –we hire good consultants/partners •Feasibility

UNDERSIZED FIBER

• Transport networks built with no consideration for possible FTTx

• FTTx not designed for subscriber growth

• Fiber lean distributed split designs• Can’t offload power users or commercial clients to

dedicated fiber

The cost of incremental fiber is relatively low compared to the labor to install.

Page 25: All the Things I Forgot to Think About When Building a ......BROADBAND BUSINESS PLANNING & FEASIBILITY •We can’t know everything –we hire good consultants/partners •Feasibility

LACK OF PLANNING FOR EMERGING TECHNOLOGY

• Fiber is a 20-30 year asset, electronics 7-10 year• Avoid building a network that only fits today’s technology

• Consider Next Generation Electronics• Next Gen PON is more expensive today but will drop in price

• Consider more than cost

• Continuously evaluate emerging tech throughout your deployment

Page 26: All the Things I Forgot to Think About When Building a ......BROADBAND BUSINESS PLANNING & FEASIBILITY •We can’t know everything –we hire good consultants/partners •Feasibility

BACKLOG OF CUSTOMER CUTOVERS

• Customer cutovers can be time intensive and tax existing staff

• Successful marketing and promotions can create surges in demand

• Delay affects revenue and can aggravate Co-op members

• Have a plan to assist with backlogs• Partner with cutover contractors when needed

• They are your Co-op’s “face”, they must be clean cut and professional

Page 27: All the Things I Forgot to Think About When Building a ......BROADBAND BUSINESS PLANNING & FEASIBILITY •We can’t know everything –we hire good consultants/partners •Feasibility

Questions & Discussion

Page 28: All the Things I Forgot to Think About When Building a ......BROADBAND BUSINESS PLANNING & FEASIBILITY •We can’t know everything –we hire good consultants/partners •Feasibility

Sign up now:

1. Text FIBER to 4 2 8 2 8

2. Reply with your email address

Page 29: All the Things I Forgot to Think About When Building a ......BROADBAND BUSINESS PLANNING & FEASIBILITY •We can’t know everything –we hire good consultants/partners •Feasibility

Thank you!

Page 30: All the Things I Forgot to Think About When Building a ......BROADBAND BUSINESS PLANNING & FEASIBILITY •We can’t know everything –we hire good consultants/partners •Feasibility

CABLE/CONSTRUCTION TYPES

• ADSS – All Dielectric Self-Support• Can build in power space, but more expensive

• Cable is engineered/built per spec; hardware can be specific

• Built to support single cable – not great for distribution networks

• Easier for line crews to maintain – no special tools required

• Strong/resilient

• Strand/Lash• Comm zone only

• Cable is readily available from many manufacturers

• Lash backbone and drop cables to single strand

• Less costly construction crews; faster to deploy

Page 31: All the Things I Forgot to Think About When Building a ......BROADBAND BUSINESS PLANNING & FEASIBILITY •We can’t know everything –we hire good consultants/partners •Feasibility

All the Things I Forgot to Think About

When Building a Broadband Network

MONDAY AT 11:15