all social media is local: a guide to global stakeholder engagement

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Michael Wiley Chicago All Social Media Is Local: A Guide to Global Stakeholder Engagement

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As companies work to build their brands and reputations, many are falling into the trap of thinking that blogs and social networks are the most influential and most used sites everywhere in the world. The fact is that social media tools differ significantly based on culture, Internet access and online behavior.

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Michael WileyChicago

All Social Media Is Local:A Guide to Global Stakeholder Engagement

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John KerrSingapore

All Social Media Is Local:A Guide to Global Stakeholder Engagement

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Bulletin Boards / Forums Still Drive Conversation in Asia

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Olga RasulovaMoscow

All Social Media Is Local:A Guide to Global Stakeholder Engagement

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http://flickr.com/photos/nicointhebus/227054792/

WHAT’S POPULAR? Social networks (at home and at work) and other web resources, like IM, that enable users to connect with each other

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http://flickr.com/photos/nicointhebus/227054792/

• LiveJournal.com for influential bloggers

• LiveInternet.ru for teens

• Odnoklassniki.ru (like Classmates.com, 20mm)

• ICQ, QIP, and Skype for instant messaging

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Wolfgang Lünenbürger Hamburg

All Social Media Is Local:A Guide to Global Stakeholder Engagement

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Social media is language-driven. Your outreach needs to be local, even hyperlocal.

http://flickr.com/photos/samuelr/1452379695/

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No overall leading social network, but several local champions.

http://flickr.com/photos/samuelr/1452379695/

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Marshall Manson London

All Social Media Is Local:A Guide to Global Stakeholder Engagement

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THERE ARE NO BORDERS ONLINE. Business definitions of markets are not relevant in social media.

http://flickr.com/photos/wwworks/2712985768/

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SOCIAL MEDIA HAS EVOLVED DIFFERENTLY FROM CULTURE TO CULTURE. In the UK, blogs less relevant than in the US, but social networks as or more important.

http://flickr.com/photos/wwworks/2712985768/

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Conversational content cannot be ad-led – has to transcend a particular spot. STORYTELLING – A NARRATIVE ARC – IS CRUCIAL.

http://flickr.com/photos/wwworks/2712985768/

All Social Media Is Local:A Guide to Global Stakeholder Engagement

Monte LutzWashington, DC

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• Twitter Debates

• Qik On The Hill

• YouTube

• Billiam The Snowman

U.S. POLITICS AND SOCIAL MEDIA

http://flickr.com/photos/jacobvorpahl/2087225900/

All Social Media Is Local:A Guide to Global Stakeholder Engagement

Steve Rubel New York

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WHAT’S NEXT? 5 TRENDS TO WATCH

• As peers increasingly filter content produced by pros, communities and social networks become the primary theater for PR programs

• Brand web sites succumb to the Attention Crash, giving rise to web services inside hubs

• Google becomes a key focus for PR professionals as findability becomes essential

http://flickr.com/photos/xploded/141295823/

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WHAT’S NEXT? 5 TRENDS TO WATCH

• As the web evolves from an information medium into a platform for global collaboration, public engagement is key

• “Digital natives” dominate influence networks and PR pros realize they must emulate them to survive and thrive

http://flickr.com/photos/xploded/141295823/

All Social Media Is Local:A Guide to Global Stakeholder Engagement

Q&Ahttp://flickr.com/photos/mansonliu/298440052/