all printed materials supplied by penna. official sponsors ...€¦ · seminar programme 26–27th...

Seminar Programme

26–27th April The Paragon HotelBirmingham

Official Sponsors of PPMA 2012All printed materials supplied by Penna.

320291_p PPMA Seminar Brochure.indd 1-2 17/04/2012 13:14

WelcomeAfter a year out, we’re back. And more determined than ever to develop world-class public sector HR – despite all the challenges that have come before us. That’s where the theme ‘Full Steam Ahead’ comes from. It reflects our intention to re-energise the industry, looking beyond the financial hardship and the downsizing, to the agenda for 2012 and beyond. Throughout the Seminar, we’ll take you on a journey that will help you focus on what you need to do to support your organisation as it strives to adapt and change. We hope you enjoy the ride.

Anne Gibson President PPMA 2011/12

Martin RaysonPresident PPMA 2012/13


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Time Event

9.30am Registration can take place

10.00am Exhibition Opening

10.45am Seminar & Exhibition officially opened by Lord Mayor of Birmingham – Cllr Anita Ward

11.00am Opening Remarks for Day One – Anne Gibson, PPMA President 2011/12

11.20am View from the Top – The Future for the Public Sector and the Role of the Workforce – Sponsored by Manpower Mike Cooke, Chief Executive – London Borough of Camden and Dr Steven Chase – Thames Valley Police

12.10pm Track 1 – A New Workforce Strategy for a New Era – announcing a new major piece of work led by the PPMA – sponsored by Penna

Track 2 – Pensions Roundtable – the latest developments on pensions with Mike Taylor, Chief Executive at the London Pension Fund Authority, with Jeff Houston from the LGA Pensions Negotiating Team. Sponsored by London Pension Fund Authority

1.00pm Lunch

1.50pm Track 1 – PPMA/Local Government Association Research Project – The Future Deal for Public Sector Workersworkshop led by Dr Martin Reddington and Professor Helen Francis from Edinburgh Napier University

Track 2 – Knowledge Bite SessionsSessions covering Supporting Transformation and Developing HR’s role with case studies from Cafcass, Baxi Partnership, Red Quadrant and Gloucestershire County Council

From 2.45pm Tea/Coffee Break

3.10pm Key Note Speaker – Lord Bichard – Structures & Skills – Is the Public Sector fit for purpose? – Sponsored by Serco

3.45pm Track 1 – Future of Employee Relations debate with Andy Cook from Marshall James, Heather Wakefield – Unison, Stephen Moir – Yorkshire Ambulance Service NHS Trust and Bill Fletcher – Birmingham City Council

Track 2 – Engagement, Engagement, Engagement Workshop with case studies from BT, Essex County Council & GKN.

4.35pm “Cutting to the Chase” – Speed-Networking

5.45pm – 6.15pm PPMA 2012 AGM

7.30pm Drinks

8.00pm PPMA Annual Dinner with HR & Recruitment Awards

Programme of Events – Summary

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8.30am Croner’s Employment Law Update with Stuart Chamberlain

9.15am Opening Remarks for Day Two – Martin Rayson, PPMA President 2012/13

9.30am View from the Top – The Future for the Public Sector and New Delivery Models – Bridget Taylor – BT Global Services and Tom Wright, Group Chief Executive – Age UK

10.20am Track 1 – Leadership in a Changing World – Sponsored by Gatenby SandersonMartin Tucker, Managing Partner at Gatenby SandersonJoan Munro, Innovation Researcher

Track 2 – Knowledge Bite SessionsSessions covering Supporting Transformation and Developing HR’s role with case studies from London Borough of Waltham Forest, Shropshire County Council, West Midlands Police and Mightywaters Consulting

From 11.10am Tea/Coffee Break

11.40am Track 1 – PPMA/TMP Research Project – Engaging Employees Using Digital ChannelsWorkshop led by Robert Peasnell from TMP Worldwide

Track 2 – Knowledge Bite SessionsSessions covering Supporting Transformation and Developing HR’s role with Orion Partnership and Agilisys

12.30pm Key Note Speaker – Ben Page – Public Perceptions of the Public Sector and how that Impacts on Engagement?

1.10pm Lunch

2.00pm Track 1 – Positioning Public Sector HR Debate with Terry Huggins, President – SOLACE, Chief Executive of South Holland and Breckland District Councils, Dean Royles, Director – NHS Employers, Hugh Robertson, President of SPDS, Simon Constance – Orion Partners and Peter Reilly – IES – sponsored by Solace Enterprises

Track 2 – Future of Public Sector Reward – sponsored by MercerWorkshop led by Christopher Johnson, Senior Partner – Mercer

2.50pm Final Key Note Speaker – Opportunity in Adversity – Valerie Hughes D’Aeth, Group HR Director – Amey

3.30pm Seminar Closing Remarks – The President


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Registration can take place from 9.30amExhibition will be open from 10.00am

10.45am Seminar & Exhibition officially opened by Lord Mayor of Birmingham, Cllr Anita Ward Location: Rowton Suite

11.00am Opening Remarks for Day One – Anne Gibson, PPMA President 2011/12 Location: Rowton Suite

11.20am View from the Top – The Future for the Public Sector and the Role of the Workforce Sponsored by: ManpowerLocation: Rowton SuiteIntroduced by: Anne Gibson, President – PPMA 2011/12

Speakers: Mike Cooke, Chief Executive – London Borough of CamdenDr Steven Chase, Head of HR – Thames Valley Police

Content: The speakers will give their perspectives on the future of the public sector and for public services, focusing in particular on: • Theshapeofthepublicsector• Howwecanmeettheneedsofcommunitieswithfewerresources• Implicationsfortheworkforce

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12.10pm A New Workforce Strategy for a New EraSponsored by PennaLocation: Rowton Suite Chaired by: Julie Towers, Managing Director – Recruitment Solutions, Penna

Content: The PPMA are about to launch a new workstream, with a future workforce focus along the following themes:•Newdeliverymodelsandwaysofworkingwithinthepublicsector•Futureworkforceneedsandskills•Transformingandsustainingfutureworkforceneeds•Widerpublicsectorworkforceinter-relationships

To launch the workstream at the seminar a panel of public sector leaders, chaired by Julie Towers, will consider:•Futurepublicsectorskillsandcapabilities•Changingstructuralandemploymentarrangements•WhatHRshoulddotoprepareforthesechanges The panel taking part in this interactive session, where delegates get a chance to register their views of the future include:RhidianHughes-CentreofWorkforceIntelligence(togiveanNHSview)Daniel Zammitt, CEO – Dacorum Borough CouncilJulieTowers-Penna(Chair)Andreas Ghosh, Head of HR – London Borough of Lewisham and PPMAWorkforceStrategyLeadSarahMessenger,HeadofWorkforce–LocalGovernmentAssociationLauraWhyte,HRD–JohnLewisPartnership

Pensions Roundtable SponsoredbyLondonPensionsFundAuthorityLocation: Westminster RoomIntroduced by: Susan Martin, PPMA Lead on Pensions

Speakers: JeffHouston,LGAPensionsNegotiatingTeamMikeTaylor,ChiefExecutive–LondonPensionsFundAuthority

Content:The roundtable will give the latest insight on the shape of the new LGPS which is to come into effect on 1 April 2014 following discussions between employers, represented by LGA, and unions including decisions on contributions, accrual rate, revaluation rate, protections employer cap. Plus the latest on communicating these and other changes to members.

The event provides an opportunity to feed into the scheme design, to ensure that the pension scheme is an effective recruitment and retention tool.

Mike will provide a short presentation on new LGPS administration issues from the administrator perspective, alongside Jeff who will give the LGA/Employers view. An opportunity for questions will follow.

1.00pm Lunch – To bE hELd in ExhibiTion/REsTAuRAnT AREA



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Track 1 Track 2

1.50pm PPMA/LGA Research Project – The Future Deal for Public Sector Workers – Sponsored by the LGALocation: Rowton Suite

Introducedby:NigelCarruthers,PPMAPolicyLeadonTalentManagement

Speakers: DrMartinReddington,Principal–EdinburghNapierUniversityProfessorHelenFrancis,DivisionalDirector-TheEdinburghInstitute

Content:To unpack the latest research in local authorities, which explores the nature of the employment deal in terms of:•Theworkingsofthe‘dealinaction’andhowthisimpactspeople

performance•Thequalityofconversationalpracticeanditslinkswith

organisational support •Bringingittolifeinhumanform•Announcementsonthenextstagesoftheproject

Knowledge Bite Sessions Knowledge Bite sessions are short, sharp introductions to topics, including a number of case studies, around two key themes:

1).DevelopingHR’srole

2).Supportingtransformation

There are two options to choose from in each Knowledge Bite session.

Option 1 Location: Westminster Room IntroducedbySimonNearney,Chair–PPMAEastMidlandsRegion

1.50pm – Developing HR’s Role - The Death of Training

Sponsored by Red Quadrant

Speaker: Dennis Vergne – Red Quadrant

Content: Is classroom training for management, leadership, and transformation still relevant?

The learning from both research and the experience of many HR practitioners is that classroom trainingisnotveryeffectiveindevelopingmorecomplex(e.g.leadershipand‘transformation’)competencies.Nevertheless,classroomtrainingoftenremainsthedominantformatusedinmanyindustries(notonlythepublicsector!).Thecaseforalternativemethodsofteachingwillbe made – by experiencing it. This session will therefore be an experiential learning session around‘distributedleadership’ratherthanaclassroomstyletalkwithslides.Thiswillbeafunandenergisingsession(afterlunch!):

•Makingthecasefor‘deathoftraining’•Adifferentmodeloflearning;distributedleadershipexample•Groupactivity:experienceofdistributedleadership•Debriefandreflectiononalternativetrainingapproach–practicallessons

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2.20pm – Developing HR’s role - Simplifying policies and procedures

Speakers: JamesHydeandKevinMiller–ChildrenandFamilyCourtAdvisoryandSupportService

Content: Cafcass are reducing their employment policies from 42 to 10. As an example they are combining dignity at work, performance, disciplinary, whistle blowing and grievance into a new Employee Relations Policy with a single entry point and no parallel procedures i.e. taking out a grievance if one is in performance.

Option 2 Location: Hancock Room

IntroducedbySharonCurran,Chair–PPMANorthernIrelandRegion 1.50pm – Supporting Transformation – Mutuals & Staff Engagement

Speaker: Annette Rowe, Director of Partner Engagement and Partner Development – Baxi Partnership

Content: •Whatisa‘newwayofdoingthings’•Mutualisationandthepublicsectorchallenge•Howemployeeledstructurescanbeexploitedtostrengthenstaffengagementtobuildanddrive

organisational performance•Examplesofhowwecanengageandempoweremployeestomaximisepreciousresources,drive

increased performance and productivity, reduce waste, and focus on achieving excellent services•Understandingwhatareemployeeledorganisationsandwhytheyaredifferent•Outlineofwhatitmeanstobeanemployeeledorganisation•Whatitmeansforleaders,staffandcustomers?Whyachievingstaffengagementissoimportant.Whatarethemeasurablebenefits?

•Sharewhatsuccessfulorganisationshavedoneandachieved(realexamples)



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Track 1 Track 2

2.20pm – Supporting Transformation – Biting the Bullet – Sharing Local Authority Services

Speakers: DilysWynn,DirectorofBusinessChangeManagement–GloucestershireCountyCouncil Cheryl Chambers, Head of Business Service Centre – Gloucestershire County Council

This session will provide an honest and open insight into how Gloucestershire County Council“bitthebullet”andimplementedasharedservicecentreforHR/payroll,Finance& Procurement. The service centre was established in 2007 at the same time as their under-pinningSAPsystemwentlive.Thesessionplotstheirjourney,andsharesthegood bits and not so good bits from the early days of the centre, through growing and expanding it and up to the present day where they really do truly “share” services, best practice and experiences with other local sector partners. If you are thinking of setting up a shared service, or really want to maximise the value of your own or – if you are brave enough to think more radically and want to share with an experienced partner – thissessionisforyou!

From2.45pm TEA/coffEE bREAk – To bE hELd in ExhibiTion/REsTAuRAnT AREA

3.10pm Key Note Speaker – Lord Bichard – Structures & Skills – Is the Public Sector Fit For Purpose?Sponsored by Serco

Location: Rowton Suite

Introduced by: Serco

Speaker: LordBichardofNailsworthintheCountyofGloucestershire

Content: Structures&Skills–IsthePublicSectorFitForPurpose?

EarlierintheyearformerlocalauthoritychiefexecutiveLordMichaelBichardsetouthispropositionthatpublicserviceswerenolonger“fitforpurpose”.Successivegovernmentshadapproachedreformfromtheperspectiveofinstitutionalproviders,ratherthantheperspectiveofcitizensandcommunities.Therewasinhisview,anover-focusonstructureandanobsessionwithtargets.Therewasalackofjoined-upthinkingandplanning,withoutarealfocusondesigningservicesthatmeettheneedsoftheuser.

Lord Bichard will explore these issues further, but with a particular emphasis on whether within the public sector there is the vision and the skills to succeed.

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3.45pm Future of Employee Relations DebateLocation: Rowton Suite

Chairedby:AndyCook,Founder&ChiefExecutive–MarshallJames

Speakers: HeatherWakefield,HeadofLocalGovernment–Unison BillFletcher,AssistantDirectorHR–BirminghamCityCouncil Stephen Moir, Deputy Chief Executive – Yorkshire Ambulance Service NHSTrustandVicePresidentoftheCIPD

Content:Panel debate about the employee relations landscape in the public sector in the context of the pensions dispute and the public sector pay freeze.

Engagement, Engagement, Engagement. Location: Westminster Room

Introduced and chaired by: Andy Albon, Director of HR at Birmingham City Council

Speakers: SimonHardaker,DirectorGroupEmployeeCommunications–GKN Cathy Brown, Employee Engagement Executive – BT Lisa Sibley, Employee Engagement Manager – Essex County Council

Content:In this session you will hear from engagement practitioners who share over 40 industry awards, youwillgainknowledgeofprivateandpublicsectorengagementjourneys,gainpracticalhintsandtips to drive improvement in your organisations, and have an update of the latest from the regional practitionerpiloteventsfromtheNationalEngagementTaskforcelaunchedbyPrimeMinisterDavid Cameron in 2011.

Thiseventwillbetweetedliveusing#ppmahr2012-follow@ppmawestmidlands



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4.35pm “Cutting to the Chase” – Speed-Networking – Get Your Tickets


It’scomingtotheendofthefirstdayoftheconference.

Ihearyousay“Iwantsomefunanditwouldbegoodtoget‘upcloseandpersonal’withsomekeypeople.”

Weareproudtoinviteyoutoour‘CuttingtotheChase’session–sobookyourtickets–bookaslotwithoneofthePPMAPolicyBoardmembersandourkeyspeakersfromthefirstday.

10 minutes per ticket and this ticket entitles you to the full attention of your chosen speaker or Board Member.

Our speakers and Board Members are prepared to be put on the spot about:

•theirkeyHRandODinterventions•howtheydevelopedtheircareers•whattheythinkthechallengesforthesectorare.

Welookforwardtogettingarealbuzzintheroom!

5.45pm to 6.15pm

PPMA 2012 AGMLocation: Westminster Room

7.30pm dRinks

8.00pm PPMA AnnuAL dinnER

10.00pm PPMA REcRuiTMEnT And hR AWARds

Registration can take place from 8.30am

8.30am Croner’s Employment Law Update Sponsored by CronerLocation: Westminster Room

Introduced by: Tracey Connage, Chair – PPMA London Region

Speaker: StuartChamberlain–Croner’s

Content: Athought-provokingexaminationoftheCoalitionGovernment’semploymentlawpoliciesandtheirimplicationsforlocalauthorities,reviewingthevariousinitiatives,consultationsandthe“callsforevidence”oncollectiveredundancies,TUPEanddismissalprocedures.Hewillcastacriticaleyeoverthemeasuresthathavealreadycome into force in 2012 and on those planned for implementation later this year. The presentation will end with a review of recent relevant case law for HR professionals in local authorities.

9.15am Martin Rayson, PPMA President 2012/13 – Opening Remarks for Day TwoLocation: Rowton Suite

9.30am View from the Top – The Future for the Public Sector and New Delivery Models Location: Rowton Suite

Introduced by: Martin Rayson, PPMA President 2012/13

Speakers: Bridget Taylor, Director of Strategy and Engagement – BT Global Services

Content:Viewfromthetopfromtwoseniorfiguresfromtheprivateandvoluntarysectorsgivingtheirviewsonthefutureforthepublicsector,theroleofothersectorsinthedelivery of public services and the implications for the workforce.


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Track 1 Track 2

10.20am Leadership in a Changing WorldSponsored by Gatenby Sanderson


Introduced by: Richard Crouch, PPMA Vice President

Speakers: Martin Tucker, Managing Partner – Gatenby Sanderson Joan Munro, Innovation Researcher

Content: The session will focus on the leadership skills needed to foster innovatory working. In particular, our speakers will consider:

•Whatleadinglocalgovernmentchiefexecutivesarelearning.•Whatisworkingandwhatisn’t.•Bustingcommonmyths.•KeyissuesforHRandODleaders.

Knowledge Bite Sessions Knowledge Bite sessions are short, sharp introductions to topics, including a number of case studies, around two key themes:

1).DevelopingHR’srole2).Supportingtransformation

There are two options to choose from in each Knowledge Bite session.

Option 1 Location: Westminster Room

Introducedby:LeathamGreen,PPMALead,Wellbeing,JobCreation&Worklessness

10.20am – Supporting Transformation – London Borough of Waltham Forest - Transformation Case Study

Speakers: MartinEsom,ChiefExecutive–LondonBoroughofWalthamForest AltheaLoderick,DirectorHR&OD–LondonBoroughofWalthamForest

Content:Thesessionwillexaminethecouncil’stransformationjourneyduringtheperiodofthecurrentadministration2010-2014,exploring“wherewewere,andwherewearegoing…”

•Itwillbeginbysettingthescenefortheborough,inordertogivebackgroundandcontexttothework of the council.

•Itwillgoontolookatthecouncil’svisionfortheborough-namelytheprioritiesithasdevelopedto underpin its work.

•Followingthisthepresentationwilldetailtheorganisationaldesignandrestructurethathasbeennecessary to support delivery, and the precise manner in which HR & OD has helped to make this reality.

•AtwopartPowerpointpresentation,beginningwithMartinEsomsettingoutthebackgroundto the borough, the challenges it faces, our vision for the future, and the national and organisational contexts in which we are operating.

•FollowingthisAltheaLoderickwillgoontodetail‘where’and‘how’HRandODhassupportedthisworkandwhytheapproachtakeninLBWFhasbeencriticaltoachievingsuccessfultransformation across the organisation.

Track 1 Track 2

10.40am – Supporting Transformation – Transformation and Key Stakeholders

Speaker: Jackie Kelly, Corporate Head of Organisation Development – Shropshire County Council

Content: Shropshire Council began its transformation programme in 2010 with one of the cornerstones of thechangeagendabeingtheorganisationaldevelopmentprogrammecalled‘creatingconditionsforsuccess’.Thismulti-layeredprogrammelooksatallelementsofemploymentandchangesforboth the physical and psychological contract of employment and aims to create a new deal for staff at Shropshire. Some of these have been changes to contracts, performance management, new skills development, talent management, communication and engagement.

This interactive session will explore elements of this change programme and share how key stakeholderswereeducated,informedandengaged.Wewillbesharingsomelessonslearnedand hints and tips that have worked well.



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Track 1 Track 2


Introduced by: Anne Dockov, PPMA Lead on Diversity

10.20am – Developing HR’s role – Case Study – Value of mediation

Speaker: Rebecca Hess, Corporate HR Business Adviser – West Midlands Police

Content: The speaker will provide a quick overview of mediation and related forms of dispute resolution atWestMidlandsPolice,withsomeexamplesandinformationabouttheimpactandcostoftheoptions available.

10.50am – Developing HR’s role – Surviving the Squeeze – Better Decision Making in an Age of Austerity

Speakers: MarkWithers&AnnaWithers–MightywatersConsulting

Content: Sessionwilllookatdecision-makingwithinthecontextofthecurrentclimateandwillexaminetherelationshipbetweendecision-makingbiasesandpeoplerisk.Specificallythesessionwill,withinthe context faced by local government:

•setoutthelimitationsofconventionalapproachestoriskmanagemente.g.governance,riskregisters, mathematical modelling

•locatepeopleriskwithinthecontextofdecisionmaking•setoutkeyresearcharoundcognitivebiasindecisionmaking(especiallybyNobelPrizewinnerDanielKahnemann)

•presentaframeworkthatwillhelppractitionerstosurfaceandexplorebiasindecisionmaking

FROM11.10am TEA/COFFEEBREAKTOBEHELDINTHEExHIBITION/RESTAURANTAREA

Track 1 Track 2

11.40am PPMA/TMP Research Project – Engaging Employees Using Digital ChannelsSponsored by TMP


Introduced by: Raffaela Goodby, PPMA Social Media Champion

WorkshopLead:RobertPeasnell,BusinessDirector,Government,Healthcare&EducationSolutions–TMPWorldwide

Content:Digitalmediahasrevolutionisedallaspectsofpeople’slivesandreshaped how they expect to communicate and receive information.

These new channels offer great opportunities for authorities to understand more about how staff think/feel and to engage more effectively and economically with staff, delivering faster, more personalised information than ever. This session showcases how a range of public sector employers are harnessing these channels and therealbenefitsthey’regainingaroundstaffengagement.

Knowledge Bite Sessions


Sessionintroducedby:BobbieBragg,Chair–PPMASouthWestRegion

11.40am – Supporting Transformation - Our resistance to changing our habits: How applied neuroscience can improve the success of your change programme

Speaker: Jo Radford Cutler – Orion Partnership

Content:This session will focus on how we can change our habits in the workplace. Changing these often sits at the heart of introducing any new way of working. Orion Partners will present the applied researchinthefieldofneuroscienceandwewillexplorehowourbrainsreactwhenweneedtodosomething differently. Having understood the science behind our behaviours, we will then take the opportunity to identify ways of driving new habits and build a new approach to dealing with change that impacts us in our organisations. The session will identify some practical tools you can use in anychangeprogrammetoapplybackinyourprojectsanddaytodaywork.

Option 2 Location: Westminster Room

Session introduced by Judi Beresford, PPMA Emergency Services Lead

11.40am – Developing HR’s Role – Supporting the apprenticeship agenda

Sponsored by Agilisys

Speakers: Simon Mounsey, Director of Human Resources – Agilisys Ben Rowland, Managing Director – Agilisys

Content:Aworkshopontheprivate-sectorapproachtoeffectiveapprenticeshipstrategy(bothwithinabusinessanddrivingitwithinacommunity),andhoworganisationscanmakethemostoftheirstrategicpartners’abilitytosupporttheirapprenticeshipagenda.

N.BKnowledgeBitesessionsconcludeataround12.10pm.



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12.30pm Key Note Speaker – Ben Page, Chief Executive of Ipsos MORI - public perceptions of the public sector and how that impacts on engagement?

SponsoredbyNorthgateArinso


Introduced by: Mike Burton, Executive Director, the MJ

Content:BenPageisoneofthetopmostinfluentialthinkersinLocalGovernmentandwillexplore:

•Leadershipinpublicservices–Whatdoweneedfrompublicsectorleadersandourworkforce?•Howcanwedevelopevenhigherlevelsofemployeeengagementandreadinessforchange-todeliverradicalpublicservicereform?

How do the views of the public about the public sector impact on levels of engagement?

This will be followed by a Q&A session

1.10pm Lunch – ExhibiTion/REsTAuRAnT AREA

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Track 1 Track 2

2.00pm Positioning Public Sector HR DebateSponsored by SOLACE

Chaired by: Terry Huggins, President of SOLACE and Chief Executive of South Holland and Breckland District Councils

Speakers: DeanRoyles,Director–NHSEmployers Hugh Robertson, President of SPDS and Assistant Chief Executive of Angus Council Simon Constance, Partner – Orion Partners Peter Reilly – IES

Content:Panel debate about the way in which the challenges facing public sector organisations and changing organisational structures in the publicsector,impactsonHR.Wealsowanttocovertheextenttowhich HR outsourcing will be extended, or whether there are other models for HR itself in the public sector e.g. mutuals. Your Local Government perspective will be a valuable addition to the debate.Eachparticipantwillhavefiveminutesorsotomakeafewpointsandthen the session chair will facilitate a debate between panellists.

Future of Public Sector Reward Workshop Sponsored by Mercer

Location: Westminster Room

Introduced by: Louise Tibbert – PPMA Lead on Pay & Reward

WorkshopLead:ChristopherJohnson,SeniorPartner–Mercer

Content:• The impact of recent developments:•Regionalpay•Pensionreforms•Payfreezeandthe1%cap•WillHuttonandseniorpay

• Future developments:•Localdecisionmakingwithinflexiblenationalframeworks•Segmentationofpayfordifferenttypesofjobs•Closerlinksbetweenpayandcontribution/performance•Rewardaspartofanewemploymentvaluepropositionforthepublicsector

• Implications for management capability:•Governance•Leadership•Linemanagers

2.50pm Key Note Speaker – Valerie Hughes-D’Aeth, Group HR Director – Amey – Opportunity in Adversity Location: Rowton SuiteIntroduced by: Sian Harrington, Editor – HR Magazine

3.30pm Seminar Closing Remarks – The President


Biographies Biographies

Lord Bichard of Nailsworth in the County of GloucestershireFounderdirectoroftheInstituteforGovernment,andChiefExecutiveofBrentandGloucestershireLocalAuthorities,andtheBenefitsAgency,LordBichardhasalsobeena PermanentSecretary.In2004,hewasappointedbytheHomeOfficetochairtheSoham/BichardInquiryandlater,ChairoftheLegalServicesCommission.Henowsitsonthe boardofShakespeare’sGlobeTrust,theRiverandRowingMuseumFoundation,andtheStrategyBoardofHenleyBusinessSchool.

Cathy Brown, Employee Engagement Executive – BTCathyBrownheadsateamimplementinganengagementstrategyforthecompanytoimprovemotivation,empowermentandcommitmentacrossjustunder100,000peoplein 170differentcountries.CathyisalsoakeymemberoftheUK’sEmployeeEngagementTaskForce,anindustryled,governmentsponsoredinitiativethataimstohelporganisationswanting to learn about engagement.

Stuart Chamberlain, Consultant in Employment Law – CronerStuartisanauthorandconsultantatCroner,partoftheWoltersKluwerGroup.HeistheauthorofCroner’sEmploymentContractsHandbook,thetwo-volumeEncyclopaediaofEmploymentLawandPracticeandthesecondvolumeofCroner’sEmploymentLaw,andwritesandlecturesregularlyonemploymentlawissuesandtheirimplicationsforHRpractitioners.

Cheryl Chambers, Head of Business Service Centre – Gloucestershire County CouncilBeforejoiningGloucestershireCountyCouncilin1993,Cherylworkedinsectorsasdiverseasaerospace,hotelsandtheoilindustry.In2006shebeganworkingcloselywith DilysWynn,project-managingtheSAPimplementationandhelpingtosetupthesharedservicecentre–afacilitywhichshenowmanages.

Dr Steven Chase, Head of Human Resources – Thames Valley PoliceStevenjoinedtheRoyalAirForcein1976,movingtoThamesValleyPoliceasHeadofHumanResourcesin1997.HewasChairoftheCharteredInstituteofPersonnelandDevelopmentPoliceForumforthreeyearsandisnowChairoftheHRLeadersinPolicingNetworkaswellasbeingaVisitingFellowatSheffieldBusinessSchool.

Simon Constance, Partner – Orion Partners Simonhasledanumberoflarge-scaleconsultingengagementsfocusedondeliveringHRtransformation.Hehaspublishedbooksandarticlesonthistopicandspeaksatanumberofbusiness schools. Simon also has a Masters in Human Resource Management and is a member of the Chartered Institute of Personnel and Development, and the Society for Human Resource Management.

Andy Cook, Founder & Chief Executive – Marshall JamesAndy Cook has been HR Director at the British Library, Head of HR and ER with Transport for London, and HR Director with Gate Gourmet. He used his extensive experience in senior HR positionstofoundEmployeeRelationsAdvisoryfirmMarshall-Jamesin2006.Thefirmisnowamarketleader,andAndyregularlycontributesonHRmattersinthemediaandatconferences.

Mike Cooke, Chief Executive – London Borough of Camden MikejoinedtheLondonBoroughofCamdenin2004.Earlierthisyear,hewasmadeChiefExecutive.Asthepublicsectorworksitswaythroughaperiodofausterityandreform, Mike’sfocusisonenablingCamdentocarveoutanewroleinanewlandscape,whichinvolvesfindinginnovativewaysoftacklingsocialproblems.

Martin Esom, Chief Executive – London Borough of Waltham ForestMartinoriginallytrainedasanEnvironmentalHealthOfficer,andhasworkedforfourLondonboroughsinseniorroles.CareerhighlightsincludeapackageofessentialprotectionmeasuresforresidentsaffectedbytheconstructionofCanaryWharfandDocklandsinfrastructure;interventionteamstoturnaroundpoorlyperformingorganisations;andmakingtheboroughs he has worked in look and feel better for residents.

Bill Fletcher, Assistant Director HR – Birmingham City CouncilAs a Senior HR Manager in a local authority with over 50,000 employees, Bill has a particular enthusiasm for ER and working with trade union colleagues. His extensive HR background hasprimarilybeenformedwithinlocalgovernmentandhehasrecentlycompletedamajorpeoplemanagementchangeprogramme,aimedattransformingtheperformanceandeffectiveness of the workforce.

Professor Helen Francis, Divisional Director – The Edinburgh InstituteProfessorHelenFrancisisDirectorofthePeopleandOrganisationalDevelopment(POD)DivisionwiththeEdinburghInstitute.Helen’smostrecentresearch/consultancyactivitiesfocus upon the changing nature of HR functions and the implications of this on the employment relationship, organisational effectiveness and the design of employment value propositions,practice-basedlearning,employeeengagementandthepsychologicalcontract.

Andreas Ghosh, Head of Personnel and Development – London Borough of LewishamAfterstudyingindustrialrelations,AndreasworkedwiththeLondonStrategicPolicyUnit,OldhamMetropolitanBoroughCouncilandtheCivilService.Beforetakinguphiscurrentrole, hewasresponsibleforLewisham’smanagementdevelopment,employeerelationsandorganisationalchangestrategy.HealsochairstheworkforcestrategyworkinggroupforthePPMA.

Simon Hardaker, Director Group Employee Communications – GKNGKNisa250yearoldengineeringcompany,andSimonisresponsiblefordevelopingandimplementingitsemployeecommunicationstrategy.Sincethe2008recession,levelsofengagementhaveinfactimprovedbyovereightpercent,andin2010GKNre-enteredtheFTSE100afterasixyearabsence.GKNhasalsowonawardsaroundengagementfrom the CIPD and the CBI.

Rebecca Hess, Corporate HR Business Adviser – West Midlands PoliceInitiallyafull-timetradeunionofficialforUnison,andaCampaignManagerforAmnestyInternationalUK,Rebeccahasqualificationsinmediation,diversitymanagement,andhumanrights.ShenowworkswithinthecorporateHRteamatWestMidlandsPolice,coordinatingmediationandworkingwithACASandotherpartnerstodevelopasuccessfulnewhybridapproachtointernalworkplaceconflictresolution.

Jeff Houston – LGA, Pensions Negotiating TeamJeffhasover30years’experienceintheLGPS.In2011hebecameHeadofPensionsattheLocalGovernmentAssociation,responsibleforrepresentinglocalgovernmentinterestsinrelation to the development of the LGPS. He is a member of the Policy Review Group, and is Secretary to the Local Government Pensions Committee.


Biographies Biographies

Kevin Miller, MCIPD, BA (Hons), Enhanced HR Business Partner – Cafcass KevinhasworkedinanumberofpublicsectorHRrolessince1999,mostlywithintheEducationandSocialWorksectors.HejoinedCafcassin2007andworksasaSeniorHRprofessional supporting the Director of HR & OD on operational, strategic and organisational development functions.

Stephen Moir, Deputy Chief Executive – Yorkshire Ambulance Service NHS Trust and Vice President of the CIPDStephenleadsthedeliveryofemergencyandnon-emergencyservicesfor5millionpeopleacross6,000squaremiles,withadditionalresponsibilityfororganisationalstrategyandplanning,HR,organisationaldevelopment,equality&diversityandworkforcedevelopment.Inaddition,heholdsnon-executivedirectorshipswiththeCIPDandtheIPA,andisanindependentmemberoftheNationalPolicingImprovementAgency’sResourcesCommittee.

Simon Mounsey, Director of HR – Agilisys SincejoiningAgilisysfromManpowerin2004,Simonhasseenthecompanygrowfrom400UKemployeestoover1,600.Hisachievementshaveincludedtheimplementationof thePerformanceManagementFramework,thePI²LeadershipProgrammeandtheHRtransitiondeliveryofAgilisys’StrategicPartnerships,andsupportingthedevelopmentofthe Arch Apprenticeship approach.

Joan Munro, Innovation Researcher – City UniversityJoanMunroiscurrentlyresearchingtheaccelerationofinnovativeworkinginlocalgovernment,aswellasstudyingforaMastersinInnovation,CreativityandLeadershipatCityUniversity.ShedevelopedandledthenationalLocalGovernmentWorkforceStrategyforsevenyearsuntil2010.Shehasalsoundertakenbespokeresearchforcouncilsonavarietyoftopics.

Ben Page, Chief Executive – Ipsos MORIA frequent writer and speaker on leadership and performance management, Ben has directed hundreds of surveys examining service delivery, customer care and communications. HeisamemberoftheadvisoryboardsoftheKingsFund,InstituteofPublicPolicyResearch,andtheSocialMarketFoundation,andhasbeennamedoneofthe‘100mostinfluentialpeopleinthepublicsector’bytheGuardian..

Robert Peasnell, Business Director: Government, Healthcare & Education Solutions – TMP WorldwideRobert has spent 20 years working in consumer and staff communications. At TMP he works with public service clients to deliver staff engagement and resourcing solutions. A digital evangelist,Robertisaregularspeakeronemployerbrandingandstaffengagement.InadditiontohisTMProle,heisavisitinglecturerinCommunicationsatBrunelUniversity.

Jo Radford Cutler – Orion Partnership JoRadfordCutler’ssignificantexperienceindesigninganddeliveringofHRchangeprogrammestothepublicandprivatesectorswithintheUKandgloballyhasbeengained bothasconsultantandin-houseprofessional.JoholdsablackbeltinSixSigma,isaqualifiedNLPpractitioner,andisstudyingforapostgraduatediplomaintheNeuroscienceofLeadershipwithMiddlesexUniversity.

Dr Martin Reddington, Principal – Edinburgh Napier UniversityFormerlyGlobalProgrammeDirector,HRTransformation,atCable&Wireless,DrMartinReddingtonisnowamemberoftheCIPD’snationaladvisorygroupontechnologyandHR,andanexpert adviser on HR transformation to the PPMA. He is currently working on research aimed at developing ways of forging new employment value propositions for the local authority sector.

Terry Huggins – President of SOLACE and Chief Executive of South Holland and Breckland District CouncilsTerryHugginswasappointedChiefExecutiveofSouthHollandDistrictCouncilin2003andofBrecklandCouncilin2010.HehassincetakenSouthHollandfroma‘fair’to‘excellent’ratingandbeenappointedtointroduceandextendjointmanagementarrangementswithGreatYarmouthBoroughCouncil.TerryisPresidentoftheSocietyofLocalGovernmentChiefExecutives(SOLACE).

Dr Rhidian Hughes, Head of Social Care – Centre of Workforce IntelligenceAfterstudyingattheDepartmentofSocialPolicyandSocialWorkatYorkUniversity,RhidianworkedinappliedpolicyresearchbeforemovingtoregulationattheCommissionfor SocialCareInspectionandtheCareQualityCommission.Hehaslecturedwidelyandistheauthor,co-authororeditorofover160articles,books,chaptersandreports.

Valerie Hughes-D’Aeth, Group HR Director – Amey Having worked for EDS in Europe and then Steria in Paris, Valerie was well equipped to take on the role of Group HR Director at Amey in 2009. Valerie has a B.Com degree, aPostGraduateDiplomainHRandisaFellowoftheCharteredInstituteofPersonnelandDevelopment.

James Hyde, BA (Hons), MA – CafcassBeforejoiningCafcass,JamesworkedinavarietyofHRroles,buildingupextensiveexperienceinchangemanagement,performancemanagementandHRServicesdelivery. He is currently Senior HR Manager at Cafcass, with responsibility for the HR Operational Service and a team of 10 HR professionals.

Christopher Johnson, Senior Partner – MercerChris has been a consultant in employee relations and reward for almost 25 years. His clients have included leading organisations in both the public and private sectors, andhehasworkedinEurope,HongKong,SouthAfrica,theUKandtheUS.ChrisisnowSeniorPartneratMercer,leadingMercer’sUKhumancapitalbusiness.

Jackie Kelly, Corporate Head of Organisation Development – Shropshire CouncilJackiejoinedShropshireCouncilin2009asHeadofHR.PreviouslysheworkedintheprivatesectorforanumberofUKandinternationalbusinesses,acrossfinancialservices, utilities, oil and manufacturing. Her experience is in both HR and OD, while her specialist expertise is in talent management and organisational development and change.

Althea Loderick, Director HR & OD – London Borough of Waltham ForestSincejoiningthecouncilin2010,AltheahasbeentheleadBoardmemberforthecouncil’stransformationagenda,withresponsibilityfordeliveringmajorcorporatechange.BeforethisshewasaServiceDirectorinanationalpolicingrolewheresheledpeoplestrategyandworkforcemodernisationprogrammesimpactingonalmostaquarterofamillionofficersandstaff.

Sarah Messenger, Head of Workforce – Local Government AssociationSarah leads programmes to support, promote and improve local government, shaping national pay and workforce policy on behalf of councils, and represents the sector on workforce issues.Shefocusesonproductivity,definingandpursuingpolicyobjectivesfortheLocalGovernmentPensionSchemeandnegotiatingthepayof2.2millionpublicsectorworkerswitha pay bill of over £45 billion.


Biographies BiographiesPeter Reilly, Director of HR Research – IESPeter Reilly is Director of HR research at the Institute for Employment Studies and leads its consultancy and research work, providing expertise ranging from facilitation to design and evaluation.AcareerHRprofessional,heformerlyworkedwithShell,hasco-ledprojectsfortheCIPDandhisworksareregularlypublished.

Hugh Robertson - President of SPDS and Assistant Chief Executive of Angus CouncilHughisAssistantChiefExecutiveforAngusCouncil.Appointedin2006Hugh’sremitincludesHR,CorporateImprovement,PublicRelationsandCivilContingencies. HeisalsocurrentlyPresidentoftheSocietyofPersonnelDirectorsScotlandandanadvisertotheEmployersOrganisationatCOSLA(ConventionofScottishLocalAuthorities).

Annette Rowe, Director of Partner Engagement and Partner Development – Baxi Partnership Afterworkingforemployee-ownedenergyprovidersEagaplcforover20years(duringwhichtime,thefirmconsistentlywonnationalawardsforemployer-of-the-yearandcustomerservice),Annettejoinedthehighly-respectedBaxiPartnership.Shecurrentlysitsontheboardsofanumberoforganisations,includingtheSouthTynesideNHSFoundationTrust.

Ben Rowland, Managing Director – AgilisysBenleadsthedevelopmentofAgilisys’snewapprenticeshipsprogramme,Arch.Archexiststotrainandsupportyoungpeopletogainvaluableandtargetedapprenticeships. Beforethis,heco-foundedRSeConsulting,amanagementconsultancyaimedatlocalauthoritiesandtheirpartners.HealsocreatedServicesAgainstFinancialExclusion– oneofthecountry’sleadingfinancialinclusionprojects.

Dean Royles, Director – NHS Employers DeanwasappointedasDirectorforNHSEmployersinDecember2010.HehasanMScinHumanResourcesandasuccessfultrackrecordinseniorNHSHRroles.Deanisalso aVisitingFellowatNewcastleBusinessSchool,chairoftheboardoftheCharteredInstituteofPersonnelandDevelopmentandacharteredfellowforthesameorganisation.

Lisa Sibley, Employee Engagement Manager – Essex County CouncilLisa’spassionforemployeeengagementhasbeengainedthroughamixofsectorsincludingtelecommunications,ITandlocalgovernment.She’sanactivememberoftheEngagingforSuccessTaskforce’sPractitionerForumaswellastheCIPD’sEmployeeEngagementSteeringCommitteeandORC’sThinkTank.Sheisalsoacounsellorandcoachinhersparetime.

Bridget Taylor, Director of Strategy and Engagement – BT Global ServicesBridgetiscurrentlyresponsibleforshapingtheBTservicesthatwillsupportlocalgovernmentinthefuture.AsChiefExecutiveofCustomerServiceDirect,oneofBT’slargestLocalAuthorityJointVenturepartnerships,shedeliveredsharedservicestoSuffolkCountyCouncilandMid-SuffolkDistrictCouncil,takingthecompanyfromstartuptonationalrecognition.

Mike Taylor, Chief Executive – LPFAMikejoinedtheLPFAin2006,havingbeenCountyTreasurerofSurreyCountyCouncilsince1998.HeisChairmanoftheOfficers’AdvisoryGrouptotheLocalGovernmentPensionsCommitteeoftheLGA,amemberoftheCIPFAPensionsPanelandClubVitaBoard,amemberoftheNAPFLocalAuthoritySteeringGroupandTreasurertotheInstitutionalInvestorsGroup on Climate Change.

Julie Towers, Managing Director, Recruitment Solutions – Penna PlcBeforejoiningPennain2011,JuliewasChiefExecutiveofTribalResourcing,aleadingpublicsectorresourcingcompany,andManagingDirectorofEuroRSCGAttractionandConsultancy.Sheisawell-knownandhighlyregardedsearchconsultant,havingappointedmorelocalgovernmentchiefexecutivesandseniormanagersthananyoneintheindustry.

Martin Tucker, Managing Partner – Gatenby SandersonMartinhasbeenworkingwithpublicandprivatesectororganisationssince1993,helpingthemattractandretainhighcalibrepeople.Before2000heworkedwith‘bluechip’internationalbusinesses in London, Europe and Australia. Since then he has focused on the public sector, and local authorities in particular, where he has hired Board Members, Chief Executives, Directors and Assistant Directors.

Dennis Vergne – Red Quadrant DennisVergneisamanagingpartnerofRedQuadrantwithapassionforpublicsectortransformation.OriginallyfromTheNetherlands,hehasworkedwithorganisationssuchasAccenture,NorksHydro,Motorola,GECapital,LloydsTSBandPhilips.Apartfromconsultingwork,heleadsseminars,undertakesresearchandhelpsorganisationsbuildin-housechange capabilities.

Heather Wakefield, National Secretary for UNISON’s Local Government Service Group HeatherisTradeUnionSideSecretaryoftheNationalJointCouncilforLocalGovernmentServices,covering1.5millionemployeesandresponsiblefortheLocalGovernmentServiceGroup’spolicyandcampaigningactivities.SheisalsoaCommissionerontheLowPayCommission.

Laura Whyte, Personnel Director – John LewisLaurajoinedthePartnershipin1982asatraineeAssistantRegistrar,transferredtoPeterJonesin1987,andwasasellingDepartmentManageruntil1994whenshewasappointedRegistrar,Caleys.ShebecameAssistantChiefRegistrarin2000,andthenDivisionalRegistrarin2003.LaurahasbeenPersonnelDirectoratJohnLewissinceNovember2008.

Anna Withers, Director – Mightywaters ConsultingAnna’searlycareerwasininvestmentbankingbeforesheretrainedasapsychologist.Sheisaqualifiedcoachandcounsellorandhasastronginterestinthepsychologyof decision-makinganditsimpactonrisk.

Mark Withers, Managing Director – Mightywaters ConsultingMark works across sectors supporting clients in the areas of Organisational Development and HR. An experienced facilitator, he works extensively with senior leadership teams to help themimprovetheireffectiveness.Markisalsotheauthorof‘TransformingHR:DeliveringValuethroughPeople’.

Dilys Wynn, Director of People Services – Gloucestershire County CouncilAfterstartinghercareerinlocalgovernmentHR,Dilysspenteightyearsintheprivatesectorbeforerejoininglocalgovernmentin1998asHeadofHRatWorcestershire.ShejoinedGloucestershire in 2002 to lead strategic support services, including HR and organisational development, and the implementation of a new Business Service Centre and an SAP ERP system.

Daniel Zammit, Chief Executive – Dacorum Borough CouncilAfterbecomingChiefExecutivein2004,DanielheadedDacorumBC’sresponsetothe2005explosionattheBuncefieldOilTerminal.SinceJanuary2006,hehasoverseenthe gradualregenerationofthearea.Mostrecently,hehasledthecouncil’stransformationprogramme,overhaulingleadership,behaviouralandorganisationalissuesandimplementingmajorefficiencyandcostreductionmeasures.


Our Sponsors Our SponsorsWitharound120,000peoplein40countries,Capgeminiisoneoftheworld’sforemostprovidersofconsulting,technologyandoutsourcingservices.TheGroupreported2011globalrevenuesofEUR9.7 billion. Together with its clients, Capgemini creates and delivers business and technology solutions thatfittheirneedsanddrivetheresultstheywant.Adeeplymulticulturalorganization,Capgeminihas developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore®, its worldwide delivery model. Learn more about them at www.capgemini.com

Rightshore® is a trademark belonging to Capgemini

Croner,aWoltersKluwerbusiness,istheUK’sleadingproviderofworkplaceadvice,informationandsoftwareservingHR,health&safetyandbusinessprofessionalssince1948.Fromsmallbusinessestolargecorporationsandpublicsectoremployersweworkcloselywithourcustomerstodefinetherightmixofservicestohelpthemmeettheirobjectives.Ourextensivesuiteofproductsincludes:

•Adviceandconsultancy:oursupportrangesfrombeingavirtualmemberofyourteamtoproviding step-by-stepguidancetomanagers.

•Onlinetools:web-basedservicestoautomatekeytasks.•Supportforspecialistareassuchasemploymenttribunalrepresentationandreward.•Expertinformation:accesstoinformationandexpertinterpretationofemployment,healthandsafety andsector-specificlegislation.

Tel:08006341700Web:cronersolutions.co.uk

GatenbySanderson is a leading provider of executive recruitment services across Local and Central Government,Health,EducationandtheNot-for-Profitsectors.Wespecialiseinhighqualitysearch,interimandassessmentsolutions;workingeffectivelytoidentifyandattracttheverybestcandidates.Ourdetailedsectorknowledgeensuresverydeepnetworksandeffectiveprocessmanagement.Wework closely with clients to introduce skills and perspectives from outside the public sector to broaden diversity.Weareknownforourabilitytoappointto‘difficulttofill’orchallenging,highprofilerolesandhave a particular expertise in large scale reorganisation and cross sector appointments.

Green Park Interim & Executive Search is an award winning supplier of interim management, retainedexecutivesearchandboardadvisorysolutions,operatingacrosstheUKandinternationally.WeareoneoftheUK’sleadingsuppliersofseniorinterimmanagerstolocalauthoritiesandthewiderpublicsector.GreenParkwasranked19inthe2010SundayTimesVirginFastTrack100,and number 2 in the 2011 International Recruiter Hot 100, as well as achieving recognition in the NationalBusinessAwards,RecruiterAwardsforExcellence,andtheRecruitmentInternationalAwards.Weprovidediversity-focused,environmentallyfriendlyresourcingsolutionswithafocusonexceptionalcustomerserviceanddelivering‘rightfirsttime.’

Guardian Jobs has been at the forefront of public sector recruitment for over 20 years in print and over 10 years online. Our strong print heritage including the Guardian paper and our sector focused Society Guardian, means that we are the trusted source of industry news and insight for this discerningaudience.SpeaktoourGovernmentTeamspecialistson02033533400tofindoutmore.

TheLGAWorkforceteamprovidesanationalfocusonthekeyintereststhatcouncilsshareasemployers.Pay,conditionsandpensionnegotiationsforlocalgovernment,schools,fireandpolicestaffareatthecoreofourwork.Weaimalsotoleadstrategicthinkingonthefuturedevelopmentoftheworkforceinachallengingenvironment,includingthroughinfluencingGovernment.Welookafterthesector’sinterestsinEuropeanandnationaldiscussionsonemploymentlawandprovidespecialistadviceandconsultancy.WorkingincreasinglyinpartnershipwithbodieslikethePPMA,weaimtoputtheworkforcecentre-stageaslocalgovernmentchanges.

TheLPFAisaleaderintheprovisionofpensionadministrationfortheLocalGovernmentandFirePension Schemes. It also administers its own pension fund with assets of over £4.1bn and 80,000 members.Aleadingspecialistinthirdpartyadministrationinthelocalgovernmentsector,LPFAcurrentlyprovidesanoutsourcedadministrationserviceforLondonBoroughofBexley,LondonFireandEmergencyPlanningAuthority,LondonBoroughofNewham,WestminsterCityCouncil,LondonBoroughofEaling,HertfordshireCountyCouncilandHertfordshireFireServiceScheme.LPFAalsooffersharedservicearrangementsandarangeofvalueaddedbusinessservicesincluding LGPS training, data cleanse, staff placements and web hosting.

Talent-DrivenBusinessImpact.Theworldofworkhasbecomemoredemanding,unpredictableandcomplex;wheresuccessisnotdrivenbytechnology,infrastructureandcapitalbutbytheimagination and determination of people. To unleash the potential of people, organisations are turningtoManpowerGroupSolutions,thegloballeaderinoutsourced,outcome-basedandtalent-drivensolutionsandourabilitytocapitaliseonnewthinking,newworkforcemodelsandnew possibilities. As one of the most respected workforce solutions providers in the world we are proudtobepartneringthePPMAandsupportingtheirobjectivesofraisingtheprofileofthepeoplemanagement function in the Public Sector and to lead the development of, and commitment to, best people management practice.

Mercerisagloballeaderinhumanresourceconsultingandrelatedservices.Thefirmworkswithclients to solve their most complex human capital issues by designing and helping manage health, retirementandotherbenefits.Mercer’s20,000employeesarebasedinmorethan40countries.MercerisawhollyownedsubsidiaryofMarsh&McLennanCompanies(NYSE:MMC),aglobalteam of professional services companies offering clients advice and solutions in the areas of risk, strategyandhumancapital.With52,000employeesworldwideandannualrevenueexceeding$10 billion, Marsh & McLennan Companies is also the parent company of Marsh, a global leader ininsurancebrokingandriskmanagement;GuyCarpenter,agloballeaderinprovidingriskandreinsuranceintermediaryservices;andOliverWyman,agloballeaderinmanagementconsulting.


Our Sponsors Our SponsorsSerco is a service and outsourcing company and has been delivering essential public services for morethan40years.Morethan100,000employeesdelivermission-criticalservicestogovernmentandcorporateclientsinover30countries.Webuildlongterm,trustedrelationships,bringinginnovation, change and assured delivery to help our clients achieve their service ambitions – in local government, home affairs, defence, science, nuclear, health, education, welfare to work and the private sector. Customer focus is a quality that distinguishes Serco – a focus on the experience oftheserviceconsumer,whetherthesearecyclistsusing“Boris’sBikes”,passengersonLondon’sacclaimed Docklands Light Railway, entrepreneurs using businesslink.gov, or residents receiving social care in Hertfordshire.

SOLACE Enterprises Limited is a well established and successful consultancy specialising in supportingthepublicsectoranditskeysuppliersandpartners.WearepartoftheSOLACEgroupofbusinessesandaresolelyownedbySOLACE(SocietyofLocalAuthorityChiefExecutivesandSeniorManagers).Weoperatecommerciallyon`not-for-profit`businessprinciplesreinvestinganysurplusincome to fund public sector research and policy development.

Our profound knowledge of the public sector, our understanding of the issues and our practical experience as service managers and specialist advisers means that we really understand the challengesandcanprovideexperthelpandadvice.Thisin-depthunderstandingmeansthat,whenit comes to effecting practical change, we can apply exactly the right blend of knowledge, expertise and resources to enhance your organisation. Our principal services include Executive Resourcing and Assessment, Interim Management and Short Term Support, Consultancy and Leadership Development and Courses and Professional Development.

Telluswhatyouwanttoachieve.Wehavetheskills,resourcesandexpertisetomakeithappen. Visit our website www.solaceenterprises.com or call 0845 601 0649.

Saving money, improving quality and enhancing engagement.

TMP Government, Health & Education Solutions help local authorities and other public service bodies to attract, recruit and retain the best talent.

Applying best practice from across the private and public sector, we support employers to:

•Developdistinctiveemployerbrandsandengageeffectivelywithstaff•Sourcecandidatesdirectlyfromsocialandprofessionalnetworks•Outsourcecandidatemanagementandassessmentforrecruitmentcampaigns•Understandthecapabilitiesandhowtousesocialmedia•Harnessdigitalmediaandtechnologies

Formoreinformationcontactrobert.peasnell@tmpw.co.ukorcallhimon07901591306.

TheMJisthemarket-leadingnewsweeklyreadbyseniorexecutivesacrossthelocalgovernmentsector. It has the largest recruitment advertising section for senior local government vacancies than any other business or national publication. The MJ is also supported by a strong online recruitment presenceinLocalGov.co.uk,themj.co.ukandCareersforLeadersaswellastheback-upofthe UK’smostcomprehensivedatabaseofseniorcouncilmanagersinitsMunicipalYearBook.

TheMJ’slongstandingannualawards,whichamongthisyear’s16categoriesincludeworkforcetransformation, are a popular and established feature on the local government circuit, promoting best practice across the sector. The MJ is also offering a special subscription discount for all PPMA members.Forsubscriptionandeditorialinquiriescontact02079736668.Forrecruitmentadvertisinginquiries contact Dave Lawrence on 01625 614000 or Jon Dilling on 020 7973 4665.

Withover40year’sexperience,NorthgateArinsoisaleadingsupplierofHR&Payrollsolutionsandservicestothepublicsector.NorthgateArinso’ssolutionsweredevelopedtoprovidemaximumflexibilityandseamlessintegrationandcancaterforthediverserequirementsofHR,payroll,pensions,rewardandbenefitsmanagementacrossallpublicsectorbodies,authoritiesandcouncils.Withanunrivalledsuiteofproductscombinedwithunparalleledlevelsofexpertise,NorthgateArinsocanfulfilitsvisiontoprovideproductsthatsimplifykeytasksanddeliverdirectbusinessbenefitstocustomers, helping them to provide vital human capital management and to assist decision making and management strategy.

PennaisaglobalHRServicesGroup.Wehelporganisationstoimprovebusinessperformancethroughtheirpeople.Weachievethisbybringingtogetherexpertisefromacrosstheemploymentlifecycleinawaythatenablesustodevelopuniquesolutionstospecificbusinesschallenges.Ourrange of services includes Resourcing, Executive Search and Interim, Assessment, Board and ExecutiveCoaching,LearningandDevelopment,ConsultingSolutionsandOutplacement.Weworkwithmanyofthehighestprofilenamesinthepublicsectorandhave60%oftheFTSE100andnumerousotherprivatesectororganisationsonourclientlist.Weareabletodeliverwhereverourclientsneedsupport,throughourinnovativeapproachesandanetworkofofficesandpartnerorganisationsthroughouttheworld.Formoreinformationpleasevisitourwebsitewww.penna.com

RedQuadrantisamanagementconsultingfirmwhichpromotesandenablesrealandsustainable“changefromwithin”inthepublicsector.Weworkwithleaders,andalongsidetheteamsofpublicsector organisations, to enable them to solve challenges by building their own transformation capabilitiesandcapacitytomanagechange.Wesupportclientsthroughablendedmixofservicesincludingconsulting,projectresourcingandlearninganddevelopment.Ourprojectsspanacrossavarietyofserviceareas,withafocusspecificallyonserviceefficiency,sharedandmergedservices,customer insight, mobile and customer working, and libraries transformation.


Naked Truth.At Penna, we’re different. Because, while we offer all you’d expect in terms of service and creativity, our expertise spans the entire employment life cycle.

The naked truth is that no other business offers the individually tailored, end-to-end solutions that we do – from attraction and recruitment, through development and coaching to outplacement.

Employee engagement and brand image doesn’t stop at the recruitment stage. Keeping your workforce engaged and maintaining your brand reputation pervades the entire employment life cycle. This means that our clients can expect projects that are not only innovative, ambitious and far-reaching, but consistency is guaranteed. We’ve barely scratched the surface.

To find out more contact us on 0800 028 1715 or email [email protected]

www.penna.com


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