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OLYMPIC LAGOON RESORT AGIA NAPA

All-Inclusive Policies & General Information

We are delighted to welcome you to Olympic Lagoon Resort - Agia Napa

and to all our food & beverage outlets. The purpose of this booklet is to

introduce you to our dining venues, each one having its own specific features,

and most importantly, to help you enjoy them to the fullest!

In addition, we provide you with important information about our all-

inclusive policies which we kindly ask you to read very carefully. These

operating policies apply to all our outlets to ensure a comfortable, safe and

pleasant dining experience during your holiday.

Dear Guests,

Content: Page

The All-Inclusive Wristbands and Day-Passes 4

What’s included in your All-Inclusive Package 4

Your Food Outlets: The right bite and place 5-7

Your Beverage Outlets: Drop in for a drink 8

The Little Monsters Kid’s Club 9

The Teenz Club 9

Time for a Snack 10

Info-Kiosk for Restaurant Reservations 10

Our All-Inclusive Policies 11

A per fect

sett ing and

ambience to

match your

appet i te

and mood!

Cinnamon Bar Captain’s Deck Restaurant

Royal Olympic Restaurant

Royal Olympic Restaurant

Kiku Japanese Restaurant

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Rock ‘n’ Roll Diner

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THE ALL-INCLUSIVE WRISTBANDS AND DAY-PASSESUpon check-in you will receive an all-inclusive wristband that entitles you to take full advantage of our food and beverage outlets. Kindly wear your wristband at all times, otherwise the staff will not be authorized to serve you.

Our wristbands come in different colours for different purposes, as follows: • Gold Wristbands: for in-house adults.• Blue Wristbands: for in-house adults, residents of Fisherman’s Village and Olympic Bay• Green Wristbands: for in-house children and teenagers up to 18 years old. In accordance with our strict instructions, our staff will not serve alcoholic beverages toany guests wearing a green wristband.

Day-Passes for Non-Residents: Special packages for either a particular banqueting event or for the whole day are available for non-residents and can be obtained at our reception desk.* For detailed charges please contact our reception team.

WHAT IS INCLUDED IN YOUR ALL-INCLUSIVE PACKAGEThe Olympic Lagoon Resort’s all-inclusive packages will enhance your holiday experience by offering you the delicious pleasure of unlimited food and beverages. Day and night, meals, snacks, ice creams and drinks are yours to enjoy throughout the resort.

What’s included?• Lavish breakfast, lunch and dinner buffets• Choice of 4 restaurants for your dinner, including 3 theme restaurants (Kiku, Captain’s Deck, Rock n’ Roll Diner)• Delicious top quality local ice cream (served at the Blue Lagoon Bar from 11:30 to

22:30 and at the Blue Lagoon Kiosk from 11:30 to 18:00)• A full range of premium local alcoholic and non-alcoholic beverages (10:30hrs - 23:30hrs)• Drinks and refreshments in a choice of 2 bars, as well as in the lobby lounge• In your mini-bar upon arrival: 2 bottles of mineral water, 2 soft drinks and 2 packets of orange juice (these will not be replenished)• All kinds of tasty snacks are served between 11:00hrs-22:00hrs

Find out more…For more information, such as opening hours and days as well as descriptions of each outlet, check the respective section in this booklet. To avoid misunderstandings, but to make the most of your package, please carefully read the information in our“All-Inclusive Policies” section

Room ServiceAll items ordered from Room Service menu will be charged as per menu prices. An additional room service charge of €3.00 per order applies.

Royal Olympic Restaurant

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YOUR FOOD OUTLETS: THE RIGHT BITE AND PLACEThe Olympic Lagoon Resort Agia Napa offers five food outlets in different settings, each with its distinctive ambience, theme or cuisine. Find out what makes each one special, so you will always choose the one that perfectly matches your mood and appetite!

All-day dining and endless flavoursVisit our main restaurant for breakfast, lunch or dinner and choose a different ‘perspective’ every time, depending on your preferred setting and who you are dining with: indoors closer to your favourite buffet section, outdoors on the terrace, with your children in the special family area, or in one of the quiet corners reserved for adults. The extensive buffet features live show cooking, salads, pasta and pizza stations and the divine sweets corner. Our chefs offer you a rotating variety of themed buffets to ensure that you enjoy something different every day!

Operating Hours: Breakfast: 07:00 hrs - 10:30 hrs. Lunch: 12:30 hrs - 14:30 hrs. Dinner: 19:00 hrs - 21:30 hrs (children from 18:30hrs)Cuisine: Different theme night every evening including kids buffetWho & When: For everyone, every day. Reservations: Not required.Service: Buffet & live cooking, self-service drinks during breakfast; drinks are waiter service during lunch and dinner. Families section with kids animation. Designated adults-only section available.Dress Code: Shorts and T-shirts are allowed during breakfast and lunch; smart casual at dinner time. • In the interest of your health and safety, please do not enter the Restaurant barefooted.

• Please do not enter the Restaurant in wet clothes.

Note: Large party? Our Restaurant Manager would be happy to reserve a suitable table for the whole duration of your stay.

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Kiku Japanese RestaurantRock ’n’ Roll DinerCaptain’s Deck Restaurant

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Your local Cyprus tavernThe cosy outdoor Captain’s Deck is a traditional Cyprus tavern overlooking the Fisherman’s Village lake and watermill. It is the ideal setting for a traditional Cypriot meze including meat platters and authentic traditional sweets, all made from premium local ingredients. A healthy appetite is all you need!

Operating Hours: Dinner daily, 19:00hrs -22:00hrs (last order) (except on Wednesday and Sundays)Cuisine: Traditional Cyprus MezeWho & When: For everyone, twice a week 3rd visit or more additional charges apply: €15 per adult and €7.50 per childReservations: Required. Please use the Info-Kiosks to book your table. Service: Meze style, waiter service Dress Code: Smart casual

Note: Opening days and hours are subject to weather conditions. The Management reserves the right not to operate the Restaurant due to Weather conditions.

Back to the 50’sThis indoor themed family restaurant rocks with good food and 50’s music and is open daily for dinner. The la carte menu features a tempting variety of burgers, sandwiches, fries, milkshakes and desserts. Jukebox music of your choice accompanies your meal and takes you back in time...

Operating Hours: Dinner daily, 19:00hrs - 23:00hrs (last order)Cuisine: Traditional 50’s diner-style menuWho & When: For everyone, every dayReservations: Not requiredService: A la carte menuDress Code: Smart casual

A contemporary Japanese taste experienceIn a charming outdoor location on its own little island surrounded by the turquoise waters of the free-form lazy river, Kiku serves the best of contemporary Japanese cuisine. Prepared live and on the spot, each meal is a memorable dining experience under the stars.

Operating Hours: Family Dinner 18:30hrs - 20:30hrs Adults only 21:00hrs - 22:00hrs (last order) (except on Thursday and Sundays)Cuisine: Sushi, TeppanyakiWho & When: For everyone, once a week 2nd visit or more additional charges apply: €15 per adult and €7.50 per childReservations: Required. Please use the Info-Kiosks to book your table.Service: A la carte menu, waiter serviceDress Code: Smart casual

Note: Opening days and hours are subject to weather conditions. The Management reserves the right not to operate the Restaurant due to Weather conditions.

... for snacks by the poolVisit the Blue Lagoon Kiosk by the Lagoon Swimming Pool next to the children’s playground and you will find your perfect snack outlet. The choice includes packed sandwiches, green salads, and various beverages. Relax and enjoy a casual bite in the kiosk’s own seating area.

Operating Hours: Open daily, 10:30hrs - 18:00hrsCuisine: Snacks and beveragesWho & When: For everyone, anytimeService: Counter service

Note: Opening days and hours are subject to weather conditions. The Management reserves the right not to operate the Restaurant due to Weather conditions.

Cinnamon Bar Cool Club At Teenz Club Teenz Club

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Cool drinks and hot shows Cool off during the day with your favourite refreshments, then chill out in the evening as you enjoy our varied entertainment programme. The programme changes every night, with a mix of family fun shows, disco nights, broadway style show, musicals, party specials, magician and a lot more.

Operating Hours: Open daily, 10:00hrs - 01:00hrsMenu: Cocktails, beers, non-alcoholic beverages, soft drinks, selection of coffees and much moreWho & When: For everyone, anytimeService: Counter serviceDress Code: Feel free during the day, but choose smart casual attire in the evening.

Note: Opening days and hours are subject to weather conditions. The Management reserves the right not to operate the Restaurant due to Weather conditions.

For daytime relaxation and evening entertainment Welcoming all ages during the day, but reserved for adults in the evening, this is the venue of choice for those who enjoy classic cocktails and drinks to accompany adult-oriented professional evening entertainment.

Operating Hours: Open daily, 10:00hrs - 01:30hrsMenu: Full bar with cocktails, beers, wines, champagne & sparkling wines, cognacs & brandies, liqueurs, digestives & aperitifs, soft drinks and a selection of coffees.Who & When: All guests 10:00hrs - 21:00hrs Adults only 21:00hrs - 01:30hrs every nightService: Waiter serviceDress Code: Smart casual at all times

THE LITTLE MONSTERS KID’S CLUB… a kid’s paradiseThe Olympic Lagoon Resort Children’s Programme has been professionally designed to include numerous indoor and outdoor activities throughout the day and evening. A designated nursery room is also designed for children between 6 months to 36 months. For ages 3 years to 12 years we also offer arts and crafts at the supervised kids club to outdoor sports and activities, we make sure everyone has a great time!

Kids are accompanied for dinner and shows, by the dedicated entertainers during scheduled hours:Kids’ Dinner 18:30hrs - 20:00hrs (except on Wednesday and Sundays) Kids’ Disco 20:00hrs - 21:00hrs - Kids’ Programme 21:00hrs - 23:00hrs

Operating Hours: 10:00hrs - 12:30hrs, 14:00hrs - 16.30hrs, 21:00hrs - 23:00hrs

Who: Infants 6 to 36 months old and kids 3-12 years old

… because teenagers need their spaceThe Teenz Club is a teenager’s fantasy, with a hi-tech arcade, internet and an exclusive supervised club complete with entertainment.The younger generation up to 18 years old can enjoy the Teenz Bar’s special menu of non alcoholic cocktails and soft drinks.

Operating Hours: Open daily, 10:00 hrs - 23:00 hrs Menu: Non-alcoholic cocktails, soft drinks and juicesWho & When: Teenagers 8-18 years old, anytimeReservations: All you need is your Teenz Club membership card which can be purchased at the reception.Service: Counter serviceDress Code: Smart casual

YOUR BEVERAGE OUTLETS: DROP IN FOR A DRINK

OUR ALL-INCLUSIVE POLICIESTo ensure that you enjoy the full benefits of our all-inclusive arrangements and to avoid any misunderstandings, please note the following points:

1. Wristbands: Wear your wristband at all times so that you receive all the all-inclusive benefits & services. Without the wristband, our staff will not be able to offer you the services you are entitled to.

2. Mini-Bar: Upon arrival, your mini-bar will include 2 bottles of Local Mineral Water, 1 Cola, 1 Lemonade and 2 packets of orange juice. Enjoy them, but please note that these items will not be replenished.

3. Non-Residents: o Offering food and drinks to non-resident guests is strictly prohibited. Kindly abide

by this rule, otherwise the hotel will be obliged to deny you the service you are entitled to and will ask the non-residents to leave the hotel premises immediately.

o Non-residents are welcome on the hotel premises upon purchase of a Day-Pass which is available at reception. Upon receiving this special Day Pass, non-residents can enjoy their visit. Please contact our reception desk for more information.

4. Beverage Outlets: o To avoid unnecessary waste, please order no more than 2 drinks per person at a time.

o For your personal safety, no glasses are allowed around the pool, in the garden areas and in the guest rooms. Please use only the plastic glasses available at the pool bar.

o The all-inclusive package is valid only until 23:30 hrs. After that time all drinks will be charged according to the prices listed on the menu.

o If you wish to order any drinks which are not included in the all-inclusive package, e.g. imported drinks, normal menu prices will apply.

o Our staff is strictly instructed not to serve alcohol to guests under certain conditions, which are specified below: - If an all-inclusive guest is seen abusing alcohol - If children under 18 years of age are seen drinking alcoholic beverages - If an all-inclusive guest is not wearing his/her wristband - If an all-inclusive guest offers food or beverages to a non all-inclusive guest.

Please note that the Hotel Management is obliged to abide by Cyprus regulations according to which the Management reserves the right to refuse the provision of services to intoxicated guests.

5. Food Consumption: All meals and snacks must consumed only in the designated food outlets. Take-away is not allowed.

6. Restaurant Reservations: Table reservations are required for our Kiku and Captain’s Deck restaurants. You can make your reservations at the InfoKiosk at any time. For same day bookings the reservation has to be made no later than 16:00 hrs.

7. Packed Lunches and Take-Away: For health & safety reasons, packed lunches and take-away meals are strictly prohibited.

8. Dress Code: Please note that the dress code required for each dining outlet, as described in the information provided. The hotel reserves the right to refuse entry if a guest is not dressed accordingly.

9. Kindly note that bare feet and wet clothes are prohibited in the Royal Olympic Restaurant, the Cinnamon Bar, the Lobby and all other indoor areas, throughout the day.

Please be advised that the management of the hotel reserves the right to change any information mentioned in this document, without any prior notice

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TIME FOR A SNACKThe most popular snacks and salads are yours to enjoy throughout the day in two different outlets: The Blue Lagoon Kiosk and the Royal Olympic Restaurant. Snacking Hours: Daily, 11:00-22:00 hrs - Kiosk until 18:00 hrs

Who & When: For everyone, every day

Blue Lagoon Kiosk: Everyone is welcome.

Counter Service Menu: Packed sandwiches, green salads, ice cream and various beverages.

Royal Olympic Restaurant: Everyone is welcome.

Self service Menu: Salad bar, pasta station, hot snacks.

INFO-KIOSK FOR RESTAURANT RESERVATIONSReserving a table in your favourite restaurant was never easier! Thanks to our 24-hour Info-Kiosk Reservations System, you can book a table in any one of our restaurants, anytime in advance. For your convenience, two Info-Kiosks are available, one in the reception area and the other in the adults’ pool area.How to use our Info-Kiosks: • Select the “Restaurant Table Reservation” tab• Choose your preferred language• Select the restaurant of your choice• Type in your room number• Swipe your room card• Select your preferred date• Select your preferred time period from the ones available• Press the confirmation button• Collect your receipt to present it at the restaurant• Press “Exit”

Note: • Any cancellation must take effect at least 8 hours prior to the booked time other wise you will lose the booking.• For same-day reservation please book before 16:00 hrs

In addition to the restaurant reservations system, our Info-Kiosks provide the following helpful tips:• Hotel map• Information on our Food & Beverage outlets and theme nights• Entertainment & Activities Programme• Kids Club Programme• Teenz Club Programme• All-Inclusive Policies• Spa Menu• Kanika Developers• Bus schedule information• Weather conditions• Restaurant Reservations• How to use the Info Kiosk

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TIME FOR A SNACKThe most popular snacks and salads are yours to enjoy throughout the day in two different outlets: The Blue Lagoon Kiosk and the Royal Olympic Restaurant. Snacking Hours: Daily, 11:00-22:00 hrs - Kiosk until 18:00 hrs

Who & When: For everyone, every day

Blue Lagoon Kiosk: Everyone is welcome.

Counter Service Menu: Packed sandwiches, green salads, ice cream and various beverages.

Royal Olympic Restaurant: Everyone is welcome.

Self service Menu: Salad bar, pasta station, hot snacks.

INFO-KIOSK FOR RESTAURANT RESERVATIONSReserving a table in your favourite restaurant was never easier! Thanks to our 24-hour Info-Kiosk Reservations System, you can book a table in any one of our restaurants, anytime in advance. For your convenience, two Info-Kiosks are available, one in the reception area and the other in the adults’ pool area.How to use our Info-Kiosks: • Select the “Restaurant Table Reservation” tab• Choose your preferred language• Select the restaurant of your choice• Type in your room number• Swipe your room card• Select your preferred date• Select your preferred time period from the ones available• Press the confirmation button• Collect your receipt to present it at the restaurant• Press “Exit”

Note: • Any cancellation must take effect at least 8 hours prior to the booked time other wise you will lose the booking.• For same-day reservation please book before 16:00 hrs

In addition to the restaurant reservations system, our Info-Kiosks provide the following helpful tips:• Hotel map• Information on our Food & Beverage outlets and theme nights• Entertainment & Activities Programme• Kids Club Programme• Teenz Club Programme• All-Inclusive Policies• Spa Menu• Kanika Developers• Bus schedule information• Weather conditions• Restaurant Reservations• How to use the Info Kiosk

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HOTEL MAP

01. Arrival / Foyer (Entrance)02. Lobby & Reception04. The Lobby Terrace10. Parking Place16. Pond31. Back Entrance / Bus Stop

ROOMS03. Main Building Middle Section Rooms

1st Floor 118 - 141 2nd Floor 218 - 241

06. Main Building Right Wing Rooms 1st Floor 138 - 163 2nd Floor 238 - 163

12. Fisherman’ Village Rooms Rooms 701 - 726

23. Superior Bungalows` Rooms 601 - 630

24. Family Junior Suite Gr Floor 064 - 086

Standard Rooms 1st Floor 164 - 186

25. Family Junior Suite Gr Floor 401 - 426 1st Floor 501 - 526

26. Main Building Left Wing Rooms Gr. Floor 001 - 021 1st Floor 101 - 121 2nd Floor 201 - 221

30. Way to The OLYMPIC BAY Rooms 901 - 919

RESTAURANTS07. Rock n’ Roll Restaurant08. Royal Olympic - Main Restaurant14. Kiku Japanese Restaurant18 Captains Deck Restaurant

BARS05. Cinnamon Bar19. Blue Lagoon Pool Bar

KIDS & TEENzS CLUB27. Teenz Club28. Little Monsters KIDS CLUB

LEISURE FACILITIES09. Serenity Health Club & Spa /

Gym & Hairsaloon / Indoor Pool11. Multicourts13. Fisherman’s Swimming Pool15. Lazy River20. Adults Relaxing Pool21. Kids Splash Pool22. Blue Lagoon Pool

WEDDINGS17. Windmill Wedding Venue /

Windmill Square29. Olympic Garden Wedding Venue32. Aphrodite’s Wedding Venue

P.O.Box 30386, CY 5343, Agia Napa - Cyprus

Tel: +357 23 500 000, Fax: +357 23 722 502

E-mail: olympic@kanikahotels.com

@OlympicKanika /Kanika.Hotels.Cyprus

www.kanikahotels.com