align networks physical therapy management strategies november 15, 2011 presented by: nicole...
TRANSCRIPT
Align Networks
Physical Therapy Management Strategies
November 15, 2011
Presented by:Nicole Matoushek, MPH, PTV.P. Product Development
&Matt Dougherty, V.P. Sales
Align Networks Physical Therapy Program
Align Networks is the premier provider of physical rehabilitation services in the Workers’ Compensation industry National network of credentialed providers Scheduling Visit management Clinical oversight EDI Online web portal for real time claim access
& easy billing
Align Networks Program
Align Networks
Philosophy
Align Networks believes that the front end management of the claim is necessary to deliver optimal clinical outcomes & cost savings in both our prospective and retrospective models
Our philosophy has demonstrated success due
to our ability to positively impact: Clinical Outcomes Customer Service Provider Selection Customer, Patient, Physician & Provider Satisfaction
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Services Offered Nationally
Physical/ Occupational Therapy (75% of referrals)
Chiropractic
Industrial Rehab Services Functional Capacity Evaluations Work Conditioning / Hardening Onsite Therapy Program Job Site / Ergonomic Evaluation
Specialty Rehab Services Certified Hand Therapy Aquatic Therapy Non-traditional services – massage, acupuncture,
speech, vestibular therapy, wound care, gym/fitness
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What & How Injuries in Workplace Happen
Most Frequent Injury Types
Musculoskeletal Disorders! MSDs represent 62% of all Workers’
Compensation claims (OSHA) Most common: sprains, strains, CTS,
fractures, contusions
Ref: BLS, 2005
Musculoskeletal Disorders
WHY is understanding WHAT & HOW of workplace injuries important?
MSDs are EXPENSIVE! MSD: $20B in lost work time, W.C. Costs every
year Expected to rise to $54B in next 10 years Indirect costs associated with every dollar spent
on direct costsfor
everyIndirect: lost due to
decreased productivity and absenteeism
Direct: medical/pharmaceutical
costs
Ref: Liberty Mutual Work Safety Index
Top 5 Leading Causes of
Workplace Injuries
Clinically, ergonomic work-related injuries occur when there is inadequate blood flow or tissue recovery time due to work cycles or exposure to ergonomic risk factorsTissue damage can lead to inflammation, degeneration, loss of function (ROM, Strength), impairment, disabilityInjuries: Overexertion, Repetitive Strain, Cumulative Trauma
Occurs over time with repeated exposure
Ergonomic Related Injuries
What is Ergonomics?
Ergonomics: the “Science of Work” Latin “Ergos” = work, “nomics” =
science/study Presence of one or more ergonomic risk
factor can lead to an increased risk of acute & cumulative trauma injury
A risk factor is any exposure that increases the probability of the occurrence of injury
Increase an ergonomic risk factors is a multiplicative effect, not additive!
What are Risk Factors?
Ergonomic Risk Factors: Industrial
Material Handling Risk Factors:Forceful ExertionHigh RepetitionAwkward Postures & working outside of “optimal” or neutral joint posturesSustained PosturesContact StressPPE/Gloves: Increase grip needed by10%Shift work/schedules/OT
Example: Awkward posture, repetition, sustained postures, gloves
Ergonomic Risk Factors: Office
Risk Factors:
Not just in the industrial setting, they exist in the office setting too!
Common office risk factors: Awkward positions Static postures High repetition/keying Trip hazards: chair mats,
electrical cords
Let’s Look At A Risk Factor
Awkward Postures:
Neutral joint posture= least amount of stress on tendons, ligaments and joints. Also strongest.
Loss of strength of 50% or more when working out of neutral.
Injury risk goes up!
Grip Strength:
Physical Therapy Management Strategies
“You do not get injured workers well to put them back to work. You put them back to work to get them well.”
- Richard Pimenthal
Pro-Active Therapy
Develop goals, treatments based on individual needs
Inherent flexibility of treatment plan 3 x 4 weeks 1-3 x 2-4 weeks
Avoid “prescriptive care” mentality Not all patients require exact same treatment!
Evaluate function, progress regularly (30 Days) Modify goals, treatment as needed
Communicate findings regularly Ensure Patient Responsibility
Involve IW, review goals with IW
Focus on Function
Include functional activities Document objective progress Passive treatments/modalities should be
limited and used only as an adjunct to active exercise (APTA position)
Work-Specific Treatments
Goals should be objective, measurable Focus on RTW objective
Include work-specific activities Real tasks, tools or simulated Refer to job description if available
(Adj/Case Manager) Job Description Job Goal
Visit Monitoring
Monitor entire episode of care; I.E.; visits attended/missed; guidelines; discharge;
outcomes metrics
Review patient’s RTW/SAW status & appropriateness for specialty Industrial Rehab services:
Functional Capacity Evaluation Work Hardening/Conditioning Ergonomic Services
Clinical Guidelines
Extended durations above Clinical Guidelines may be appropriate, review clinical/patient documentation:
ODG, ACOEM, State Guideline, APTA, Other
Slower healing: advanced age, metabolic disorder, meds affect mobility/exercise tolerance
Higher surgery rates (multiple)
Co-morbidities/complications Scarring, overweight, de-conditioned
Proactive D/Cs
APTA Definitions: Discharge vs. Discontinuation Identify I.W.s who no longer require hands-on skilled
care Continue to improve independently? Perform HEP independently? Gym program?
Recommend D/C of therapy services as appropriate (APTA)
Communicate with Physician/CM/Adjuster
P.T. Management Programs
Aggressive scheduling & visit management for entire episode of care; prompt I.E. & regular attendance facilitates healing, RTW & discourages counterproductive behaviors
Steerage to preferred provider based on location, services, & performance; ensures optimal outcomes
Clinical Oversight program; ensures delivery of medically necessary care; Clinical Guidelines, Peer to Peer Reviews
Industrial Rehab Specialization; identifies I.W.s eligibility for FCE/Ergonomics or WC/WH programs, maximize RTW/SAW
Data exchange: reporting & 24/7 online access for Payor; Adjuster/Case Manager; always up to date on therapy milestone updates, therapy progress & status, clinical findings, RX
Thank You!Questions & Answers…….