alienware-aurora owner's manual en-us
TRANSCRIPT
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e contents herein are s
2010 Dell Inc. All rights
Reproduction of these mwritten permission of De
Trademarks used in this mtrademarks or registered to Dell Inc; Microsoft, Winor registered trademarksor other countries;Inteltrademarks o Intel Corpotrademark o the Blu-rayowned by Bluetooth SIG,
Other trademarks and trathe entities claiming the any proprietary interest i
Regulatory Model: D0IM
P/N JYTRG Rev. A00
Notes, Cautions, and Warnings
NOTE:A NOTE indicates important inormation that helps you make betteruse o your computer.
CAUTION: A CAUTION indicates either potential damage to hardware orloss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage,personal injury, or death.
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CONTENTS
CHAPTER 1: SET TING UP YOUR DESKTOP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Before Setting Up Your Desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Connect the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Connect the Keyboard and Mouse. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Connect the Network Cable ( Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Connect the Power Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Press the Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Set Up Microsoft Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Connect to the Internet (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12CHAPTER 2: GETTING TO KNOW YOUR DESKTOP . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Front View Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Back View Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Top View Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
CHAPTER 4: USING YOUR DESKTOP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23A l i e n w a r e C o m m a n d C e n t e r . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 4Working With RAID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24Optimizing Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Confguring the BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
CHAPTERBeReInsReReRe
CHAPTERBaBaSo
CHAPTERDe
CHAPTER
APPEND
APPEND
APPENDNV
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Dear Valu
Welcomegrowing
e Alienthat youullest poIt As I Itmeets or
We havethe high
your comperorma
We invitewith us, sor concerhope thabuilding
Sincerely
Alienwar
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CHAPTER 1: SETTING UP YOUR DESKTOP
CHAPTER 1: SETTING UP YOUR DESKTOP
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8 CHAPTER 1: SETTING UP YOUR DESKTOP
Product Document
e documentation thatprovide answers to manynew desktops capabilitiegeneral use as required tanswers and solutions. some sections o the dotasks. As always, our tech
Placing Your Deskt
WARNING: Do notvent. If all or partadequate ventilatlocation or in anywater. Be careful n
When placing your deskto
It is placed on a sura
e power and other and a wall or any ot
Nothing obstructs air
e desktop has enou
storage drives can be
Before Setting Up Your DesktopCongratulations on the purchase of your AlienwareAurora!
Read all saety and setup instructions beore connecting your new desktop. Beginby careully opening the box and removing all components that were shipped toyou. Beore setting up your desktop or components, be sure to inspect all itemsor any physical damage that may have occurred during shipment.
Beore setting up your desktop or components, see the included invoice to veriythat all items ordered are present. Report any missing components to customerservice within 5 days o receiving the shipment. Anything reported missing aterthe frst 5 days o receiving a shipment will not be honored. Some o the mostcommon items to check or include:
Computer
Microsot CD-key located at the back o the desktop
Keyboard (i ordered)
Mouse (i ordered)
Multimedia speakers and sub-wooer (i ordered)
Joystick controllers (i ordered)
You may also need a small athead and/or a Phillips head screwdriver orconnecting peripheral cables to the desktop.
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ConnectType
DVI-to-D(DVI cab
HDMI-to(HDMI c
HDMI-to
(HDMI-tadaptercable)
Connect the DisplayConnect the display using the connector available on the graphics card on yourcomputer.
NOTE:A DVI or HDMI connector may be available on the graphics card youpurchased.
You can purchase the DVI-to-VGA adapter, HDMI-to-DVI adapter, and additionalHDMI or DVI cables at www.dell.com .
Use the appropriate cable based on the connectors available on your computerand display. See the ollowing table to identiy the connectors on your computerand display.
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10 CHAPTER 1: SETTING UP YOUR DESKTOP
Connect the Net
Connect the Keyboard and Mouse
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Press Press the
Connect the Power CableWARNING: e power connectors and power strips vary among countries.Using an incompatible cable or improperly connecting the cable to apower strip or electrical outlet may cause fre or equipment damage.
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12 CHAPTER 1: SETTING UP YOUR DESKTOP
Setting Up a Wirele
NOTE: To set up yowith your router.
Beore you can use your wwireless router.
To set up your connection
Save and close any op1.
Click2. Start Cont
In the search box, typ3. CenterConnect to
Follow the instruction4.
Set Up Microsoft WindowsCAUTION: Do not interrupt the operating systems setup process. Doingso may render your desktop unusable.
Your computer is preconfgured with the operating system settings that youselected while ordering your computer. To confgure the remaining settings,ollow the instructions on the screen.
NOTE: For optimal perormance o your computer, it is recommended thatyou download and install the latest BIOS and drivers or your computeravailable at support.dell.com.
NOTE: For more inormation on the operating system and eatures, seesupport.dell.com/MyNewDell.
Connect to the Internet (Optional)
Setting Up a Wired ConnectionI you are using a dial-up connection, connect the telephone line to theexternal USB modem (optional) and to the telephone wall jack beore you setup your Internet connection.
I you are using a DSL or cable/satellite modem connection, contact your ISPor cellular telephone service or setup instructions.
To complete setting up your wired Internet connection, ollow the instructions inSetting Up Your Internet Connection on page 13.
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Setting Up Your Internet Connection
ISPs and ISP oerings vary by country. Contact your ISP or oerings available inyour country.
I you cannot connect to the Internet but have successully connected in the past,the Internet Service Provider (ISP) might have a service outage. Contact your ISPto check the service status, or try connecting again later.
Have your ISP inormation ready. I you do not have an ISP, the Connect to theInternetwizard can help you get one.
To set up your Internet connection:
Save and close any open fles, and exit any open programs.1.
Click2. Start Control Panel.
In the search box, type3. network, and then click Network and SharingCenterSet up a new connection or NetworkConnect to the Internet.
e Connect to the Internetwindow appears.
NOTE: I you do not know which type o connection to select, click Help mechooseor contact your ISP.
Follow the instructions on the screen and use the setup inormation4.provided by your ISP to complete the setup.
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14 CHAPTER 1: SETTING UP YOUR DESKTOP
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is chapits variou
CHAPTER 2: GETTING TO KNOWYOUR DESKTOP
CHAPTER 2: GETTING TO KNOW YOUR DESKTOP
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16 CHAPTER 2: GETTING TO KNOW YOUR DESKTOP
1 Hard drive activity lcomputer reads or w
CAUTION: Tothe hard driv
2 Alienhead Lowersalso be lowered whe
3 Optical drivePlay
4 Optical drive bays (
5 Drive panel Cover
NOTE:e drive pan
6 Optical drive eject b
Front View Features
1
4
3
2
6
5
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1 Secthe
NOTcab
2 Latcreleto u
3 Bac
appFor
4 ExpPCI
5 Pow
6 Dia
7 Dia
Back View Features
1
2
4
5
6 7
3
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18 CHAPTER 2: GETTING TO KNOW YOUR DESKTOP
Back Light ButtonPress the back light button to turn on the light to view the back panel connectors.is light automatically turns o ater a ew seconds.
NOTE: In Alienware Aurora Standard, the back light will unction onlywhen the computer is turned on. In Alienware Aurora ALX, the back lightwill unction even when the computer is turned o, as the light is poweredby internal batteries.
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Back Panel Connectors
7
6
53
2
1
4
NFo
1 or dan a(ava
2 such
3
keyb4 Aud
NOTSpea
5 broa
6 devic
7 or dan a
(ava
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20 CHAPTER 2: GETTING TO KNOW YOUR DESKTOP
Connecting External Speakers
Your Alienware desktop has fve integrated audio out connectors and oneaudio in connector. e audio out connectors deliver quality sound and support7.1 surround audio. You can connect the audio input connector rom a home stereoor speaker system or a heightened gaming and media experience.
NOTE: On computers with a sound card, use the connector on the card.
1 2 3
56 4
1 Side L/R surrouspeakers.
2 Rear L/R surrouspeakers.
3 Center/subwoosubwooer.
4 Line-in connectas a microphone, cas
5 Front L/R line-o
6 Microphone coninput into a sound o
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Top View Features
Accessing the Top Panel Connectors
Press the top panel downwards to access the top panel connectors.
1 Top
T P l C
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22 CHAPTER 2: GETTING TO KNOW YOUR DESKTOP
Top Panel Connectors
5
21
34
1 Headphone con
NOTE:To connect toconnector or one o tALX only) at the back
2 Microphone coninput into a sound o
3
IEEE 1394 connedevices such as digit
4 Power buttono the button rim ind
O the compureceiving power.
Solid white the
Blinking white
e color indicating tsotware. For inorma
5 USB 2.0 conneckeyboard, printer, ext
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CHAPTER 4: USING YOUR DESKTOPCHAPTER 4: USING YOUR DESKTOP
Ali C d C t W ki With RA
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24 CHAPTER 4: USING YOUR DESKTOP
Alienware Command Centere Alienware Command Center gives you access to Alienwares exclusivesotware and is a continuously upgradable control panel. As Alienware releasesnew programs, they download directly into the Command Center allowing you tobuild a library o system management, optimization, and customization tools.
To access the Command Center, click Start All Programs AlienwareCommand CenterCommand Center.
AlienFX
AlienFX lets you customize the lighting behavior on your computer. You canassign lighting behaviors to events like receiving new e-mail, computer goinginto the sleep mode, and opening a new application.
AlienFusion
AlienFusion gives you access to your Alienware computers power managementcontrols to help increase energy efciency.
ermal Controls
I you have vents present on top o your computer, use thermal controls to controlthe thermal and venting capabilities o your computer by changing the an speed
and behavior o the vents.
Working With RAA redundant array o indthat increases perormandiscussed in this section.
RAID level 0 is recom
RAID level 1 is recommintegrity.
RAID level 5 is recom
RAID level 10 is recom
NOTE: RAID requrequired varies de
RAID L l 0 RAID L
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RAID Level 0
CAUTION: RAID level 0 provides no redundancy. ereore, a ailureof one drive results in the loss of all data. Perform regular backups toprotect your data.
RAID level 0 uses data striping to provide a high data access rate. Data stripingwrites consecutive segments, or stripes, o data sequentially across the physicaldrive(s) to create a large virtual drive. is allows one o the drives to read datawhile the other drive is searching or and reading the next block.
RAID 0 uses the ull storage capacities o both drives. For example, two 2 GB harddrives combine to provide 4 GB o hard drive space on which to store data.
NOTE: In a RAID 0 confguration, the size o the confguration is equal tothe size o the smallest drive multiplied by the number o drives in theconfguration.
RAID L
RAID leveto the prdrive in redundan
I a drivedrive. A rdrive.
Nth
RAID Level 5 RAID Level 10
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26 CHAPTER 4: USING YOUR DESKTOP
RAID Level 5
RAID level 5 uses data parity. RAID level 5 stripes both data and parity inormationacross three or more drives. It provides data striping at the byte level and alsostripe error correction inormation (rotating parity array). is results in excellentperormance and good ault tolerance.
I a drive ailure occurs, subsequent read and write operations are directed to theother surviving drives. A replacement drive can then be rebuilt using the datarom the surviving drives. Since data is duplicated on the primary and additionaldrives, our 120 GB collectively have a maximum o 360 GB on which to storedata.
A1
B1
C1
Dp
A2
B2
Cp
D1
A3
Bp
C2
D2
Ap
B3
C3
D3
RAID Level 10
A RAID 10 array combinesdata protection (redundadrives and mirroring that
I a drive ailure occurs, suother surviving drives. Arom the surviving drivesadditional drives, our 120to store data.
Optimizing Performance Using S
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Optimizing PerformanceYour computer has been confgured to operate optimally across a wide rangeo applications. Depending on the confguration you purchased, the computermay have been overclocked at the actory to achieve maximum perormance inresource intensive applications including gaming and multimedia development.
CAUTION: Technical support verifes the ull unctionality o thecomputer at the actory confgured settings. Alienware does notprovide technical support for any hardware or software issues arisingrom operating the computer beyond the actory confgured settings.
Performance TuningUsing System Setup
CAUTION: It is not recommended to operate the processor or othersystem components beyond the preset settings in the BIOS. Doing somay cause system instability, reduced component operating life, orpermanent component damage.
For computers with the IntelCorei7 Extreme Edition processor, the BIOS haspreset overclocking levels that allow you to easily overclock your computer.
For more inormation, see Confguring the BIOS on page 28.
Using S
Your comon Aurorperorma
For more
Confguring the BIOS Entering System Setu
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28 CHAPTER 4: USING YOUR DESKTOP
Confguring the BIOS
System Setup
e System Setup options allow you to:
Change the system confguration inormation ater you add, change, orremove any hardware in your desktop.
Set or change a user-selectable option.
View the amount o memory installed.
Set the type o hard drive installed.
Beore you use System Setup, it is recommended that you write down the currentSystem Setup inormation or uture reerence.
CAUTION: Do not change the settings in System Setup unless you arean expert computer user. Certain changes can cause your computer towork incorrectly.
Entering System Setu
Turn on (or restart) yo1.
NOTE:Keyboard aor extended periorelease in ev
While the desktop is b2.system logo appears
NOTE: I an error when the prompt
NOTE:I you wait toto wait until you syour desktop and t
System Setup Screens
e BIOS Setup Utilitydior your desktop.
Key unctions appear at keys and their unctions w
System Setup Options System
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System Setup Options
NOTE: e items listed in this section may or may not appear exactly aslisted depending on your computer model and installed devices.
NOTE: For the updated system setup inormation, see the Service Manualat support.dell.com/manuals.
System Information
Product Name Displays the product name.
BIOS Version Displays the BIOS version number and date
inormation.Service Tag Displays the service tag o the computer.
Asset Tag Displays the asset tag o the computer.
Memory Installed Displays the amount o memory installed onthe computer.
Memory Available Displays the amount o memory available onthe computer.
Memory Technology Displays the type o memory technologyused.
Memory Speed Displays the memory speed.
CPU ID/u Code ID Displays the processor type.
CPU Speed Displays the processor speed.
System
Curren
Cache
Cache (availabAurora A
Standar
System
System
SATA 1
SATA 2
SATA 3
SATA 4
SATA 5
SATA 6
Standard CMOS Features CPUConfguration
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30 CHAPTER 4: USING YOUR DESKTOP
Standard CMOS Features
Wait for F1 IfErrors
I enabled, the system will HALT during bootto display system errors.
Advanced BIOS Features
NumLock Status Select power-on state or num-lock.
ACPI APIC support Include ACPI APIC table pointer to RSDTpointer list.
OptionROM DisplayScreen
Allows you to enable or disable the RAIDOption ROM screen during POST.
Boot Confguration Features
1st Boot Device Displays the frst boot device.
2nd Boot Device Displays the second boot device.
Hard Disk Drives Sets the hard drive boot priority. e itemsdisplayed are dynamically updated accordingto the hard drives detected.
CD/DVD Drives Sets the CD/DVD drive boot priority.
CPU Confguration
XD Bit Capability
IntelSpeedstept
IntelC State Tech
IntelHT Technolo
(available on Aurora-R2
Integrated Devices Integrat
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Integrated Devices
USB Functions Allows you to enable or disable theintegrated USB controller.
HD Audio Controller Allows you to enable or disable theintegrated audio controller.
Onboard IEEE1394 Controller Allows you to enable or disable theonboard IEEE 1394 controller.
LAN1 BCM5784 Device(available on Aurora and Aurora ALXonly)/Onboard LAN Controller
(available on Aurora-R2 only)
Allows you to enable or disable theonboard LAN controller.
LAN1 Option ROM(available on Aurora and Aurora ALXonly)/Onboard LAN Boot ROM(available on Aurora-R2 only)
Allows you to enable and disable thenetwork controllers boot option.
SiL3132 E-Sata Device(available on Aurora and Aurora ALXonly)/JMicron-362 E-SATA Device(available on Aurora-R2 only)
Allows you to enable and disable thee-SATA controller.
Integrat
Confgu(availabonly)/SATA M(availab
AHCI C
Power M
Suspen
AC Rec
Remote(availabonly)
Auto P
Frequency/Voltage Control Advance DRAM Confgu
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32 CHAPTER 4: USING YOUR DESKTOP
Frequency/Voltage Control
CPU Speed Displays the current processor speed.
Memory Speed Displays the current memory speed.
Current QPI Speed Displays current QPI speed.
QPI Frequency Allows you to change the QPIrequency.
Memory Ratio Allows you to change the memoryratio.
Core (Non-Turbo) Ratio Displays the ratio between theprocessor core clock and the FSB
requency.Advance DRAM Confguration Allows you to access the Advance
DRAM Confguration submenu
Overclock Confguration Allows you to access the OverclockConfguration submenu
Overvoltage Confguration Allows you to access the OvervoltageConfguration submenu
Load Level1 OC Setting Allows you to restore the Level 1overclocking settings that wereshipped rom the actory (onlydisplayed with an XE processor).
Advance DRAM Confgu
Memory-Z
Advanced Memory Se
tCL
tRCD
tRP
tRAS
tRFC
tWR
tWTR
OvercloAdvance DRAM Confguration Submenu
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Overclo
Turbo Overri
Turbo Overri
Overvol
CPU Te
VCore
Dynami
DDR3 M
IOH Vo
QPI an
Advance DRAM Confguration Submenu
tRRD Displays RAS to RAS delay (editable inManual Mode).
tRTP Displays Read to Precharge CommandDelay (editable in Manual Mode).
1T/2T Timing Displays the Command Rate (editablein Manual Mode).
Overclock Confguration Submenu
Adjust CPU BClk (MHz) Allows you to adjust BClk o processor.
Spread Spectrum Enable/Disable Spread SpectrumModulation.
Adjust PCI Frequency (MHz)(available on Aurora and Aurora ALXonly)
Allows you to adjust PCI requency.
Adjust PCI-E Frequency (MHz) Allows you to adjust PCI-E requency.
Intel TurboMode tech I enabled, allows processor to run ataster requencies than marked.
[1-4] Core CPU Turbo RatioLimit(available on Aurora and Aurora ALXonly)
Limit ratio or cores 1-4(XE processors only).
BIOS Security Features
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34 CHAPTER 4: USING YOUR DESKTOP
BIOS Security Features
Change Supervisor Password Allows you to change the supervisorpassword.
Change User Password Allows you to change the userpassword. You cannot use the userpassword to enter the BIOS setup,during POST.
Exit
Exit Options Provides options to Save Changesand Exit, Discard Changes and Exit,
Load Optimal Deaults, and DiscardChanges.
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is chap
power ancompone
Ninro
CHAPTER 5: INSTALLING ADDITIONALOR REPLACEMENT COMPONENTS
CHAPTER 5: INSTALLING ADDITIONAL
OR REPLACEMENT COMPONENTS
Before You Begin Turning O Your De
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36 CHAPTER 5: INSTALLING ADDITIONAL OR REPLACEMENT COMPONENTS
gis section provides procedures or removing and installing the components inyour desktop. Unless otherwise noted, each procedure assumes that the ollowingconditions exist:
You have perormed the steps in Turning O Your Desktop and BeoreWorking Inside Your Desktop in this section.
You have read the saety inormation that shipped with your desktop.
A component can be replaced ori purchased separatelyinstalled byperorming the removal procedure in reverse order.
e procedures in this section may require the ollowing tools:
Small at-blade screwdriverPhillips screwdriver
BIOS executable update program available at support.dell.com
g
CAUTION: To avoiopen programs be
Save and close all ope1.
Click2. Start Shut e desktop turns o
Ensure that the deskt3.desktop and attacheddown your operating 8 to 10 seconds until
CABefore Working Inside Your Desktop
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CAputatathyoan
To avoidworking i
Ensu1.being
Turn2.
CAyo
Disco3.
Disco4.outle
Press5.
Use the ollowing saety guidelines to help protect your desktop rom potentialdamage and to help to ensure your own personal saety.
WARNING: Before working inside your desktop, read the safety informationin the SAFETY, ENVIRONMENTAL, AND REGULATORY INFORMATIONthat shipped with your computer. For additional safety best practicesinformation, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
CAUTION: Handle components and cards with care. Do not touch thecomponents or contacts on a card. Hold a card by its edges. Hold acomponent such as a processor by its edges, not by its pins.
CAUTION: Only a certifed service technician should perorm repairs onyour desktop. Damage due to servicing that is not authorized by Dell isnot covered by your warranty.
CAUTION: To avoid electrostatic discharge, ground yourself by using awrist grounding strap or by periodically touching an unpainted metalsurface (such as a connector on the back of the computer).
Removing and Replacing the Side Panel
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38 CHAPTER 5: INSTALLING ADDITIONAL OR REPLACEMENT COMPONENTS
g p gCAUTION: Before removing the side panel, disconnect the power cablefrom your desktop.
To remove the side panel:
Follow the instructions in Beore You Begin on page1. 36.
NOTE:Ensure that you remove the security cable rom the security cableslot (i applicable).
Slide the latch to the right to unlock the release panel.2.
Lit the release panel to open the side panel.3.
Place the side panel in a secure location.4.
NOTE:eater lighting (available only on Alienware Aurora ALX) turns onautomatically when the side panel is removed. eater lighting is poweredby internal batteries.
To replace the side panel, push the side panel against the side o the computeruntil it locks into place.
1
32
1 release panel
3 latch
Inside View of Your Computer Remo
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12
3
4
1 memory module(s) 2 graphics cards (2)
3 optical drives (3) 4 hard drives (4)
To remov
Follo1.
Rem2.page
Loca3.View
CAop
Ni
Spre4.conn
Lit t5.modorth
To replace memory module(s):
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40 CHAPTER 5: INSTALLING ADDITIONAL OR REPLACEMENT COMPONENTS
Aurora-R2
Recommended memory c
Type
1066 MHz and I333 MHz
Aurora/Aurora ALX
Recommended memory confguration:
Type Slots
1066 MHz and I333 MHz DDR3 Slots 1 , 3 , and 5 or slots 1 6
1600 MHz XMP Slots 1, 3, and 5
Follow the instructions in Beore You Begin on page1. 36.
Align the notch on the bottom o the memory module with the tab on the2
Inser3.mem
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Align the notch on the bottom o the memory module with the tab on the2.memory module connector.
4
3
2
1
1 memory module connector 2 tab
3 notch 4 memory module
CAUTION: To avoid damage to the memory module, press the memorymodule straight down into the memory module connector while youapply equal force to each end of the memory module.
I youcuto
Nno
Repla4.pageConn5.Turn6.
As the cupdates
installedClick Sta
Press the release tab4.drive cage.
Removing and Replacing Hard Drive(s)
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42 CHAPTER 5: INSTALLING ADDITIONAL OR REPLACEMENT COMPONENTS
g
2
1
1 hard drive
To remove the hard drive(s):
Follow the instructions in Beore You Begin on page1. 36.
Remove the side panel (see Removing and Replacing the Side Panel2.on page 38).
Disconnect the power and data cable rom the hard drive (i applicable).3.2
1
1 power cable 2 data cable
To replacRemove the hard drive out o the hard-drive bracket (i applicable).5.
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Follo1.
See t2.it is c
Snap3.
Slide4.into
Conn5.
Repla6.page
Reco7.
Turn8.
1
2
1 hard drive 2 hard-drive bracket
Locate the expansion4.Computer on page 3
Removing and Replacing Expansion Card(s)
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44 CHAPTER 5: INSTALLING ADDITIONAL OR REPLACEMENT COMPONENTS
Disconnect any cable5.
Remove the screw th6.
Remove the card.7.
For a PCI Expressout o its connect
For a PCI Expressas you grasp the the connector.
2
3
1 PCI Express x16 card
3 connector
NOTE: I you are n
To remove a card:
Follow the instructions in Beore You Begin on page1. 36.
Removethe side panel (see Removing and Replacing the Side Panel on2.page 38).
Press the shroud button and rotate the shroud away rom the computer.3.
1
2
1 shroud 2 shroud button
Conn5.For inth t
card-slot opening.
T l d
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that
Repla6.
Push7.
Repla8.page
Reco9.
Turn10.
To replace a card:
Follow the instructions in Beore You Begin on page1. 36.
Remove the fller bracket to create a card-slot opening (i applicable).2.
Align the card with the slot on the connector.3.
Place the card in the connector and press down frmly. Ensure that the card4.is frmly seated in the slot.
I you are installing a PCI Express Card into the x16 connector, press thesecuring tab and place the card in the connector.
3
2
1
1 PCI Express x16 card 2 securing tab
3 connector
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46 CHAPTER 5: INSTALLING ADDITIONAL OR REPLACEMENT COMPONENTS
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CHAPTER 6: TROUBLESHOOTINGCHAPTER 6: TROUBLESHOOTING
When troubleshooting your
Beore touching any o
Basic Hints and Tips
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48 CHAPTER 6: TROUBLESHOOTING
Beore touching any ounpainted portion o electricity, which cou
Turn o your comput
Disconnect any perip
Tings to check before trou
Ensure that the powepower outlet. Ensure
Ensure that the UPS o
I your peripheral devworking, ensure that
I any computer compbegan, check to see iproperly.
I an error message amessage prior to calland resolving your iss
I an error occurs in a
e computer does not turn on: Is your computer securely plugged into aworking electrical outlet? I plugged into a power strip, ensure that the stripis working.
Connections: Check all the cables to ensure that there are no looseconnections anywhere.
Power Savings: Ensure that your computer is not in hibernate or standbymode by pressing the power button or less than 4 seconds. e powerstatus light will ade rom blinking white to o while in standby mode; inhibernate mode it will be o.
Backup and General MaintenanceAlways backup your important data on a regular basis and keep copieso your operating system and sotware sae. Do not orget to note theserial numbers i you are storing them outside o their original cases orexample in a CD wallet.
Run maintenance programs as oten as you can. You may schedule theseprograms to run at times when you are not using your computer. You canuse those provided with your operating system, or buy more powerul,dedicated programs to do so.
Write down your passwords and keep them sae (away rom your computer).is is especially important i you choose to password-protect yourcomputers BIOS and operating system.
Document vital settings such as network, dialup, mail and Internet settings.
I the PSscreen.Software Diagnostic Tools
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Do youtake a(Recomm
Press
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50 CHAPTER 6: TROUBLESHOOTING
the system setup
When the boot device3.press .
Select4. Boot from CD-
Select5. Alienware Diagare listed, select the v
When the Alienware 6.want to run.
NOTE: Write downthey appear and o
Ater all tests have co7.Alienware Diagnostic
Remove your8. ResourcAlienware Diagnostic
I you experience a problem with your Alienware desktop, run the AlienwareDiagnostics.
NOTE: Back up all data beore initiating a system recovery.
NOTE: e Resource DVD contains drivers or your computer. You canalso download the latest drivers and sotware or your computer rom support.dell.com.
Review your desktops confguration inormation, and ensure that the device thatyou want to test appears in the system setup program and is active. Start theAlienware Diagnostics rom the Resource DVD.
Starting Alienware Diagnostics From the Resource DVD
Insert the1. Resource DVD.
Shut down and restart the desktop.2.When the Alienware logo appears, press immediately.
NOTE:I you wait too long and the operating system logo appears, continueto wait until you see the MicrosotWindowsdesktop; then, shut downyour computer and try again.
Beep Co
One
Computer Problemse computer ails the POST
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One
Two
ree
Four
Five
Six
Seven
e computer ails the POST
e computer POST (Power On Sel Test) ensures that all hardware is workingproperly beore starting the remainder o the boot process. I the computer passesthe POST, the computer continues to start normally. However, i the computerails the POST, the computer emits a series o beeps during start-up. e ollowingrepetitive beep codes help you troubleshoot problems with your computer.
For assistance, contact Alienware (see CONTACTING ALIENWARE on page 66).
NOTE:To replace parts, see the Service Manual atsupport.dell.com/manuals.
A program is designed
Run the Program Compa
e computer stops responding or a solid blue screen appears
CAUTION: You might lose data if you are unable to perform an operating
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52 CHAPTER 6: TROUBLESHOOTING
Run the Program Compa
e Program Compatibilenvironment similar to no
Click1. Start Contprograms made or pr
In the welcome scree2.
Follow the instruction3.
CAUTION: You might lose data if you are unable to perform an operatingsystem shutdown.
I you are unable to get a response by pressing a key on your keyboard or movingyour mouse, press and hold the power button or at least 6 seconds until thecomputer turns o, then restart your computer.
A program stops responding or crashes repeatedly
End the program:
Press simultaneously.1.
Click the2. Applicationstab and select the program that is no longerresponding.
Click3. End Task.
Check the software documentation.
If necessary, uninstall and then reinstall the program.
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Hard Drive Problems
Allow the computer to cool before turning it on
Memory
Memory errors detecte
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54 CHAPTER 6: TROUBLESHOOTING
Allow the computer to cool before turning it on
A hot hard drive may prevent the operating system rom starting. Try allowingthe computer to return to room temperature beore turning it on.
Run Check Disk
Click1. Start Computer.
Right-click2. Local Disk C:.
Click3. PropertiesToolsCheck Now.I the User Account Controlwindow appears, click Continue.
Follow the instructions on the screen.4.
Memory errors detecteCheck memory modumemory modules i aReplacing Memory M
Computers using a dmemory modules be Alienware Technical S
Display
If the display is blanke computer maybeor press the power bu
Test the electrical outesting it with anothe
PowerWhen you press the power button, the computer does not turn on
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y p p , pI the computer is connected into a surge protector or UPS, ensure thatthe surge protector or UPS is securely connected to an electrical outlet, isswitched on and is working correctly.
Ensure that the electrical outlet is working properly by testing anotherdevice such as a radio or lamp that is known to be working. I the electricaloutlet is not working, contact an electrician or your power company orurther assistance.
Ensure all devices on the computer are properly connected to your computerand that the computer is properly connected to the surge protector or UPS.
When the computer is connected into an electric outlet, press the diagnostic
button and observe the diagnostic light (to locatethe diagnostic button anddiagnostic light, see Back View Features on page 17) .
I the diagnostic light turns ON, the power supply is unctioning asdesigned.
I the diagnostic light does not turn ON, there may be a problem withthe computer.
For urther assistance, contact Alienware support (see CONTACTING ALIENWAREon page 66).
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56 CHAPTER 6: TROUBLESHOOTING
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CHAPTER 7: SYSTEM RECOVERY
CHAPTER 7: SYSTEM RECOVERY Your com
Oper insta
Dell Loca
Reso the la
Dell DataSafe Local BackupDell DataSae Local Backup is a backup and recovery application that can restore
Turn on your comput3.When the Alienware l4.Advanced Boot Optio
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58 CHAPTER 7: SYSTEM RECOVERY
p p y ppyour computer i you lose data due to a virus attack, accidentally delete criticalfles or olders, or i the hard drive crashes.
is application allows you to:
Restore fles and olders
Restore your hard drive to the operating state it was in when you purchasedyour computer, without erasing the existing personal fles and data
To schedule backups:
Double-click the Dell DataSae Local Backup icon1. on the taskbar.
Choose2. Full System Backupto create and schedule automatic backup o allthe data in your computer.
To restore data:
Turn o your computer.1.
Disconnect all the devices connected to the computer (such as USB drive,2.printer, etc.) and remove any recently added internal hardware.
NOTE: Do not disconnect the monitor, keyboard, mouse, and the powercable.
NOTE:I you wait toto wait until you syour computer and
Select5. Repair Your Co
Select6. DellFactory Iminstructions on the s
NOTE: e restorathe size o the dat
NOTE:For more inbase article 35356
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is chap
CHAPTER 8: SPECIFICATIONSCHAPTER 8: SPECIFICATIONS
Computer Model
Alienware Aurora/Aurora ALXAlienware Aurora-R2
Processor and System C
Aurora/Aurora ALX
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60 CHAPTER 8: SPECIFICATIONS
Alienware Aurora R2
Dimensions
Height(with top vents open)
426 mm to 447 mm (16.77 inches to 17.59 inches)
Width 250 mm (9.84 inches)
Depth 645 mm (25.39 inches)
Average weight 22.09 kg (48.7 lb)
NOTE: e weight o your desktop will vary
depending on the confguration and themanuacturing variability.
Processor
L2 cache
L3 cache
System chipset
QPI speed
DRAM bus width
Processor address bwidth
Aurora-R2
Processor
L2 cache
L3 cache
System chipset
DMI speed
DRAM bus width
Processor address b
width
Processor and System Chipset
External bus requency 133 MHz
Memory
Connect
A
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Data bus bandwidth up to 6.4 GT/s
RAID support(internal SATA drives only)
RAID 0RAID 1RAID 5RAID 10
BIOS chip (NVRAM) 32 MB
Aur
Auro
Capaciti
1066 MH
Minimu
Maximu
Auro
Auro1600 M
Minimu
Maximu
Memory
Aur
Auro
NOTE: FMemory
Communications
Network adapter
( )
Back Panel Connectors
IEEE 1394 one 6-pin serial connector
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62 CHAPTER 8: SPECIFICATIONS
Wireless ( optional)
Drives
Externally accessible
Internally accessible
Expansion BusPCI Express x1:
Connectors
Connector size
PCI Express x16:
Connectors
Connector size
Network adapter one RJ45 connector
USB six 4-pin USB 2.0-compliant connectors
eSATA one 4-pin eSATA connector
Audio 7.1 channel line output, stereo microphone andstereo line input connectors
S/PDIF (available onAurora/Aurora ALX only)
one optical and one coaxial output connector
Top Panel ConnectorsIEEE 1394 one 6-pin serial connector
USB two 4-pin USB 2.0-compliant connectors
Audio one stereo headphone and microphoneconnectors
Comput
Temper
Audio
Type
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Ope
Stor
Rela
Maximuenviron
Ope
Non
Maximu
hal-sine
Ope
Non
Altitude
Ope
Stor
Airb
Aurora/Aurora ALX
Aurora-R2
integrated 7.1 channel, High Deinition Audiowith S/PDIF supportintegrated 7.1 channel, High Deinition Audio
Controller Realtek ALC 888S codec
Video
Type up to two graphic adapters - double-width, ulllength PCI Express x16
Operating speed
(Aurora-R2)
x16/x0 with a single x16 video card
x8/x8 with dual x16 video cardsPower
Voltage 100-240V AC
NOTE: For inormation on voltage settings, see the saety inormation shippedwith your computer.
Computer UseRoute the power cabltrip over them. Do no
D t ill thi
APPENDIX A: GENERAL AND ELECTRICALSAFETY PRECAUTIONS
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64 APPENDIX A: GENERAL AND ELECTRICAL SAFETY PRECAUTIONS
Do not spill anything
To avoid electrical shcables rom the elect
Electrostatic Discharg
Electrostatic Discharge (Ei precautions are not takcaused is usually perman
Computer technicians wcomputers case to prevedamage by doing the ollo
Turn o your computwork.
Ground yoursel by to
Touch only those item
Avoid walking aroundare on a carpet or dur
I you have to removeportion o the compuconnectors at the bot
Computer SetupRead all instructions marked on the product and in the documentationbeore operating your computer.
Retain all saety and operating instructions.
Never use this product near water or a heat source.
Only set-up the computer on a stable work surace.
Only operate the computer using the power source type indicated on therating label.
Never block or cover any openings or ans in the computer case. ese arerequired or ventilation.
Never insert objects o any kind into the ventilation openings.
Ensure that your computer is properly grounded when in use.
Do not attempt to plug your computer into an outlet that is not properlygrounded.
I an extension cable is used with your computer, ensure that the totalampere rating on the computer does not exceed the maximum rating on theextension cable.
When Should You Contact Alienware?e power cable or plug is damaged.
Your computer has had liquid spilled into it
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Your computer has had liquid spilled into it.
Your computer was dropped or the case was damaged.
Normal operation o the computer does not occur when the operatinginstructions are ollowed.
Replacement Components or Accessories
It is only advised to use replacement parts or accessories recommended byAlienware.
Retain all boxes that were originally shipped to you in case you need to return any
merchandise.
WebsitesYou can learn about Alien
APPENDIX B: CONTACTING ALIENWARENOTE: I you do not have an active Internet connection, you can fndcontact inormation on your purchase invoice packing slip bill or Dell
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66 APPENDIX B: CONTACTING ALIENWARE
www.dell.com
www.dell.com/ap (As
www.dell.com/jp (Ja
www.euro.dell.com (
www.dell.com/la (Lat
www.dell.ca (Canada
You can access Alienware
support.dell.com
support.jp.dell.com (
support.euro.dell.co
support.la.dell.com (
contact inormation on your purchase invoice, packing slip, bill, or Dellproduct catalog.
Dell provides several online and telephone-based support and service options.Because availability varies by country and product, some services may not beavailable in your area.
To contact Dell or sales, technical support, or customer service issues:
Visit1. www.dell.com/contactdell.
Select your country or region.2.
Select the appropriate service or support link based on your need.3.Choose the method o contacting Dell that is convenient or you.4.
APPENDIX C: IMPORTANT INFORMATIONNVIDIA GeForce GTX 295 Graphics Cards
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NVIDIA GeForce GTX 295 Graphics CardsWhen you utilize dual NVIDIA GeForce GTX 295 graphics cards in a Quad SLIconfguration, HDMI output is not supported.
NOTE: NVIDIA GeForce GTX 295 graphics cards HDMI output is limited tosingle-card confgurations only.
When Quad SLI is enabled on a GeForce GTX 295 graphics card, the videoquality can be optimized using the Dual Link DVI.
When you utilize a single GeForce GTX 295 graphics card with HDMI outputand not DVI or VGA, no image is displayed or about 30 seconds until
Windows loads the display driver.For more inormation about the unctionality o the NVIDIA GeForceGTX295 graphics card, see the NVIDIA website athttp://nvidia.custhelp.com/cgi-bin/nvidia.cfg/php/enduser/std_adp.php?p_faqid=2354.
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Printed in China.
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