alice concierge · package and luggage tracking branded con˚rmation & itineraries staff sta˜...

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Personalize Elevate the guest experience with custom recommendations Improved Communication Empower your front of house with the knowledge of a chef concierge Better Guest Interaction Communicate with guests through mobile app, text or in person Automate Itineraries and confirmation letters at a single click Keep your concierge and front desk teams organized with an easy-to-use request management tool. alice Concierge Some of our Hotels We gave alice a wish-list for the ultimate concierge solution. A system which would allow us to curate local vendors, capture reservations, and communicate with guests in mobile and SMS. I’m ecstatic with what alice delivered in such a short time.” Noah Lemaich Chef Concierge Find Out More Contact Info write to us [email protected] or visit www.aliceapp.com Calendars & Filters Package & Luggage Tracking Local Vendor Database Branded Confirmations & Itineraries Reminders & Alerts Check out our website to learn more about our integrations and add-ons to alice Concierge.

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Page 1: alice Concierge · package and luggage tracking branded con˚rmation & itineraries STAFF Sta˜ task managment on mobile devices ... Best in class business intelligence and reporting

PersonalizeElevate the guest experience with custom recommendations

Improved CommunicationEmpower your front of house with the knowledge of a chef concierge

Better Guest InteractionCommunicate with guests through mobile app, text or in person

AutomateItineraries and confirmation letters at a single click

Keep your concierge and front desk teams organized with an easy-to-use request management tool.

—alice Concierge

—Some of our Hotels

“We gave alice a wish-list for the ultimate concierge solution. A system which would allow us to curate local vendors, capture reservations, and communicate with guests in mobile and SMS. I’m ecstatic with what alice delivered in such a short time.”

Noah Lemaich Chef Concierge

—Find Out More

—Contact Info

write to us [email protected]

or visit www.aliceapp.com

STAFF

Sta� task managment on mobile devices

lost & found

guest recovery

all guest requests and internal work orders

preventative maintenance

photo attatchments on tasks

GUEST

Guest requests via app or text

segmented guest communication

automatic texts & surveys

personalized messaging and templates

Hotel Branded App to Request Services

Wi�

Trip Advisor

CONCIERGE

Calendars & �lters

local vendor database

reminders

package and luggage tracking

branded con�rmation & itineraries

STAFF

Sta� task managment on mobile devices

lost & found

guest recovery

all guest requests and internal work orders

preventative maintenance

photo attatchments on tasks

GUEST

Guest requests via app or text

segmented guest communication

automatic texts & surveys

personalized messaging and templates

Hotel Branded App to Request Services

Wi�

Trip Advisor

CONCIERGE

Calendars & �lters

local vendor database

reminders

package and luggage tracking

branded con�rmation & itineraries

STAFF

Sta� task managment on mobile devices

lost & found

guest recovery

all guest requests and internal work orders

preventative maintenance

photo attatchments on tasks

GUEST

Guest requests via app or text

segmented guest communication

automatic texts & surveys

personalized messaging and templates

Hotel Branded App to Request Services

Wi�

Trip Advisor

CONCIERGE

Calendars & �lters

local vendor database

reminders

package and luggage tracking

branded con�rmation & itineraries

STAFF

Sta� task managment on mobile devices

lost & found

guest recovery

all guest requests and internal work orders

preventative maintenance

photo attatchments on tasks

GUEST

Guest requests via app or text

segmented guest communication

automatic texts & surveys

personalized messaging and templates

Hotel Branded App to Request Services

Wi�

Trip Advisor

CONCIERGE

Calendars & �lters

local vendor database

reminders

package and luggage tracking

branded con�rmation & itineraries

STAFF

Sta� task managment on mobile devices

lost & found

guest recovery

all guest requests and internal work orders

preventative maintenance

photo attatchments on tasks

GUEST

Guest requests via app or text

segmented guest communication

automatic texts & surveys

personalized messaging and templates

Hotel Branded App to Request Services

Wi�

Trip Advisor

CONCIERGE

Calendars & �lters

local vendor database

reminders

package and luggage tracking

branded con�rmation & itineraries

Calendars & Filters

Package & Luggage Tracking

Local Vendor Database

Branded Confirmations & Itineraries

Reminders& Alerts

Check out our website to learn more about our integrations and add-ons to alice Concierge.

Page 2: alice Concierge · package and luggage tracking branded con˚rmation & itineraries STAFF Sta˜ task managment on mobile devices ... Best in class business intelligence and reporting

Upgrade your hotel with alice Staff, alice Concierge, and alice Guest, which work seamlessly together as a unified platform.

—alice Suite

—Some of our Hotels

“We chose alice because of their best in class operational platform. We have been amazed by the transformative power of sharing one solution across the entire property. The increased level of service offered to our guests is evident.”

Albert Smith svp

—Find Out More

—Contact Info

write to us [email protected]

or visit www.aliceapp.com

—PMS Integrated

Your team is working together, so can your systems.

—Incredible Support

Our Customer Success team is hired directly from hotels.

—Open API

Connect other products to alice for all future needs.

—Business Intelligence

Best in class business intelligence and reporting.

Check out our website to learn more about our integrations and add-ons to alice Suite.