alice concierge · package and luggage tracking branded con˚rmation & itineraries staff sta˜...
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PersonalizeElevate the guest experience with custom recommendations
Improved CommunicationEmpower your front of house with the knowledge of a chef concierge
Better Guest InteractionCommunicate with guests through mobile app, text or in person
AutomateItineraries and confirmation letters at a single click
Keep your concierge and front desk teams organized with an easy-to-use request management tool.
—alice Concierge
—Some of our Hotels
“We gave alice a wish-list for the ultimate concierge solution. A system which would allow us to curate local vendors, capture reservations, and communicate with guests in mobile and SMS. I’m ecstatic with what alice delivered in such a short time.”
Noah Lemaich Chef Concierge
—Find Out More
—Contact Info
write to us [email protected]
or visit www.aliceapp.com
STAFF
Sta� task managment on mobile devices
lost & found
guest recovery
all guest requests and internal work orders
preventative maintenance
photo attatchments on tasks
GUEST
Guest requests via app or text
segmented guest communication
automatic texts & surveys
personalized messaging and templates
Hotel Branded App to Request Services
Wi�
Trip Advisor
CONCIERGE
Calendars & �lters
local vendor database
reminders
package and luggage tracking
branded con�rmation & itineraries
STAFF
Sta� task managment on mobile devices
lost & found
guest recovery
all guest requests and internal work orders
preventative maintenance
photo attatchments on tasks
GUEST
Guest requests via app or text
segmented guest communication
automatic texts & surveys
personalized messaging and templates
Hotel Branded App to Request Services
Wi�
Trip Advisor
CONCIERGE
Calendars & �lters
local vendor database
reminders
package and luggage tracking
branded con�rmation & itineraries
STAFF
Sta� task managment on mobile devices
lost & found
guest recovery
all guest requests and internal work orders
preventative maintenance
photo attatchments on tasks
GUEST
Guest requests via app or text
segmented guest communication
automatic texts & surveys
personalized messaging and templates
Hotel Branded App to Request Services
Wi�
Trip Advisor
CONCIERGE
Calendars & �lters
local vendor database
reminders
package and luggage tracking
branded con�rmation & itineraries
STAFF
Sta� task managment on mobile devices
lost & found
guest recovery
all guest requests and internal work orders
preventative maintenance
photo attatchments on tasks
GUEST
Guest requests via app or text
segmented guest communication
automatic texts & surveys
personalized messaging and templates
Hotel Branded App to Request Services
Wi�
Trip Advisor
CONCIERGE
Calendars & �lters
local vendor database
reminders
package and luggage tracking
branded con�rmation & itineraries
STAFF
Sta� task managment on mobile devices
lost & found
guest recovery
all guest requests and internal work orders
preventative maintenance
photo attatchments on tasks
GUEST
Guest requests via app or text
segmented guest communication
automatic texts & surveys
personalized messaging and templates
Hotel Branded App to Request Services
Wi�
Trip Advisor
CONCIERGE
Calendars & �lters
local vendor database
reminders
package and luggage tracking
branded con�rmation & itineraries
Calendars & Filters
Package & Luggage Tracking
Local Vendor Database
Branded Confirmations & Itineraries
Reminders& Alerts
Check out our website to learn more about our integrations and add-ons to alice Concierge.
Upgrade your hotel with alice Staff, alice Concierge, and alice Guest, which work seamlessly together as a unified platform.
—alice Suite
—Some of our Hotels
“We chose alice because of their best in class operational platform. We have been amazed by the transformative power of sharing one solution across the entire property. The increased level of service offered to our guests is evident.”
Albert Smith svp
—Find Out More
—Contact Info
write to us [email protected]
or visit www.aliceapp.com
—PMS Integrated
Your team is working together, so can your systems.
—Incredible Support
Our Customer Success team is hired directly from hotels.
—Open API
Connect other products to alice for all future needs.
—Business Intelligence
Best in class business intelligence and reporting.
Check out our website to learn more about our integrations and add-ons to alice Suite.