Ali Mohamed Ahmed Ali

~ Objective:

Seeking a competitive position to implement and develop my skills and knowledge along with being dynamically active element of an effective team where my experience can be well

utilized.

~ Relevant Skills:

Pleasing personality

Decision Maker.

Ability to handle stress and stressful situations

Ability to multi-task

Ability to work long time.

Ability to relate to co-workers in a close environment.

Ability to adapt to any new technology easily.

Serious in work.

~ Relevant Qualifications:

IBM’s EduEgypt BPO Skills Certification on English Language, Soft Skills and Culture.

(MODLE) Certification for the Advanced Phase of the American Language.

PFA Certification (Professional Financial Accountant).

ICDL Certification.

~ Educational Qualifications:

Graduate degree

o Cairo University (Faculty of Commerce) - 2009

High School

o Al-Maadi Military High School, Maadi, Cairo

~ Work Experience:

CIB Bank: From January 2016 To Present.

o Payroll Relationship Manager.

Crédit Agricole Bank: From February 2014 To December 2015.

o Relationship Assistant.

Etisalat: From April 2012 To Jan 2014.

o Senior Corporate Account Manager.

Vodafone: From January 2010 To March 2012

o Corporate Account Manager.

~ Job Description:

Responsible for a pre-set monthly acquisition of live accounts targeted on the assigned Zone/ Branch

Manage overall relationship with customer till the accounts become live ensuring that it complies with

pre-set criteria.

Responsible for the fulfillment of all documents related to individuals accounts opening.

Responsible for increasing the penetration rates by cross selling bank's assets products to new and

existing payroll companies.

Responsible for providing the payroll software to the companies and provide professional training to

the authorized persons.

Responsible for conducting regular visits/ calls to ensure customer satisfaction by handling all issues

that may arise.

Ensure quality control on the output pertaining to customer acquisition and service delivery by

applying a zero tolerance policy towards fraud or mis-selling.

Ensure providing an accurate salary scale for all companies' employees.

Provide regular performance reports and updates on the market reaction to CIB payroll as well as

competitor’s activities for possible enhancements.

~ Interests:

Using internet.

Reading.

Traveling.

Playing Chess.

~ Contact Details:

Address: 24 Al-Shaheed Hosney Hamad Street, Maadi, Cairo.

Date Of Birth: 01/08/1987

Cell Phone: 0100 660 48 50

Home Phone: 02-23590078

E-mail: Ali--Mohamed@Live.com

Yours Sincerely,

(Ali Mohamed Ahmed Ali)