alfa laval business update · alfa laval business update tom erixon ... operations bd marine bu...
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Alfa Laval business
update
Tom Erixon
Alfa Laval Group
© Alfa LavalSlide 2
www.alfalaval.com
Where are we…
Global Sales & Service
Operations
BD Marine
BU Separation & HEX
BU Boiler & Gas
BU Pumping Systems
President & CEO
Human Resources Communications
Finance, Legal & IT
BD Food & Water
BU High Speed Sep.
BU Decanters
BU Food Systems
BU Fluid Handling
BU Heat Transfer
BD Energy
BU Gasketed PHE
BU Brazed & Fusion
BU Welded HEX
BU Separation
Corporate Development
GS&S Clusters:
”Provides a platform to create synergies”
BU structure:
”Having all the functions in the BU is an enormous
value and speeds up decisions”
Fast organization and decision making:
”Significant less discussions trying to align different
interests”
New energy in the organization:
”Enthusiastic spirit in the whole organization”
More focus on product and customers:
“Stronger focus on winning the market”
www.alfalaval.com
Spending SEK 1.5 billion- Current rate annualized benefits
Leaner organization
”Greenhouse”
Manufacturing footprint
320 MSEK
40 MSEK
www.alfalaval.com
Yard contracting - 1st November 2017, including all ships above 2,000 Dwt/Gt
Source: Clarkson Research Services Limited
0
1 000
2 000
3 000
4 000
5 000
6 000
2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
Nu
mb
er
of
ve
sse
ls
FC No of ships contracted
Actual Contracted YTD608
www.alfalaval.com
Oil price development
$ 120.00
$ 100.00
$ 80.00
$ 60.00
$ 40.00
$ 20.00
www.alfalaval.com
Macro trends
www.alfalaval.com
The business portfolio
Estimated
newness 2017
Products launched
2012 or later, as a
portion of total capital
equipment (OI) 2017
Order intake LTM September 2017 vs WY 2016
50%
0%
40%-10%
25%
0%
Brazed
E Sep.
Welded
Gasketed
PHE ● Energy Division
● Food & Water Division
● Marine Division
20%
Size according to OI LTM
Fluid Hand.
High
Speed
Decanters
Food
HT
Food
Sys.
PumpsMarine
Sep & HTBoilers
www.alfalaval.com
Strategic direction
Service = Product =Customer =
www.alfalaval.com
Measuring customer experience
QUOTE RESPONSE TIME
91%OFFERS MATCH NEEDS
98%NET PROMOTOR SCORE
64%
Act on dissatisfaction + Improve sales processes + Improve competence
www.alfalaval.com
Global Marine Service
Marine Service hubs in three regions:
Americas
EMEA
Asia
Handle cross border service requests
providing 24/7 availability with one e-mail
address and one phone number
www.alfalaval.com
Customer closeness
Mechanical cleaning of Heat Exchangers
Increase market coverage
Satisfy customer needs
Build loyal customers
Gasketed plate heat exchangers
www.alfalaval.com
New platform for gasketed
plate heat exchangers
Gasketed plate heat exchangers
www.alfalaval.com
New platform for gasketed
plate heat exchangers
Market introduction in November 2017
Industrial range covers 70% of total
gasketed product portfolio
Alfa Laval T25 first product released
includes 12 new patents
Improved attractiveness by features
delivering energy efficiency, reliability and
serviceability. New platform for gasketed
plate heat exchangers
High speed separators
Development of new platforms ongoing
Investment in new laboratory
Main focus on Food and Marine
Market launch stepwise from 2017
New high speed
separator platforms
www.alfalaval.com
High speed separators
www.alfalaval.com
New high speed
separator platforms
New platform launches in 2018, 2019 and
2020, including several new patents
Unique customer values; increased
separation performance and improved total
cost of ownership
Tripling the pace of innovation in 2018
compared to the last three years within
Food, Marine and Energy
www.alfalaval.com
The business portfolio
Estimated
newness 2017
Products launched
2012 or later, as a
portion of total capital
equipment (OI) 2017
Order intake LTM September 2017 vs WY 2016
50%
0%
40%-10%
25%
0%
Brazed
E Sep.
Welded
Gasketed
PHE ● Energy Division
● Food & Water Division
● Marine Division
20%
Size according to OI LTM
Fluid Hand.
High
Speed
Decanters
Food
HT
Food
Sys.
PumpsMarine
Sep & HTBoilers
Estimated
newness 2020
Products launched
2015 or later, as a
portion of total capital
equipment (OI) 2020
www.alfalaval.com
Digital fitness going forward
Online presence & salesOnline marketing, social media, alfalaval.com
and E-commerceA
Smart manufacturingDigitalization and automation within manufacturing
Connected products & serviceIoT and connectivity; installed base and monitoringB
C
www.alfalaval.com
Sustainability by nature
UN Sustainable Development Goals, launched in September 2015
Improving efficiency
Re-using resources
Reducing waste
Our financial targets
15%
EBITA
20%
ROCE
5%
Growth
www.alfalaval.com