alexa - mindful leadership · mindful leadership in this session, we’re going to talk about how...
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#nextgengov
Mindful Leadership
In this session, we’re going to talk about how to bring presence to your interactions, the importance of building trust within yourself, and how to cultivate a sense of meaningful connection at work.
#nextgengov
Sarah Marbach
Business Strategy and Communication Manager, Aetna
3© 2017 Aetna Inc.
Building a MindfulFoundation
Sarah Marbach
What is mindfulness and why does it matter?
5© 2017 Aetna Inc.
Interest in mindfulness is growing exponentially
• Research centers at major universities
• 690 articles published in 2016 and 692 in 20171
• That is up from 208 in 2010 and 46 in 2005
Researchinterest
• Mindfulness is a $1 billion industry
• 40% of companies offering training by the end of 2017
• Companies include Google, McKinsey, Ford, Intel, General Mills
Businessinterest
• 2015: Time Magazine cover, 60 Minutes segment
• Oprah Winfrey, Dan Harris, Phil Jackson and others
• Dozens of phone apps available
Public awareness and pop culture
1 American Mindfulness Research Association, 2018. Visit https://goamra.org/resources/
2 Jen Wieczner, Meditation Has Become A Billion-Dollar Business. Fortune Magazine, March 12, 2016.
6© 2017 Aetna Inc.
Benefits of mindfulness practice
Emotional Mental Physical Behavioral
• Reduce stress
• Increase resilience
• Reduce anxiety and depression
• Greater empathy and compassion
• Improve focus
• Prioritize effectively
• Improve memory
• Enhance decision-making
• Increase ability for flexible thinking
• Lower blood pressure and heart rate
• Strengthen immune system
• Enhance ability to cope with pain
• Increase grey matter inthe brain
• Respond rather than react more
• Improve sleep
• Improve communication
• Greater patience & persistence
• Improve ability to create new habits
7© 2017 Aetna Inc.
Mindfulness is:
Meditation is:
paying attention to your present
moment experience with
an attitude of openness and
curiosity
the exercise that strengthens our
ability to be mindfully present throughout the
day
How does mindfulness “work”?
9© 2017 Aetna Inc.
The present moment is a present
“time”
present
moment
past future
Move all of your attention to the present momentFollo
w your breat
h
10© 2017 Aetna Inc.
What to pay attention to during mindfulness practice
Breathing
Thoughts
FeelingsSensations
Surroundings
11© 2017 Aetna Inc.
Between stimulus and response there is a space.
In that space is our power to choose our response.
In our response lies our growth and our freedom.
VIKTOR E. FRANKL
12© 2017 Aetna Inc.
StressReaction
Internalization
Maladaptive Coping
StressReaction
Breakdown
AwarenessRe-appraisal
Non-judgmentOpenness to new
possibilities
External Events
Internal stressors
Perception & Appraisal
Physiology
Reacting Responding
Appropriate Response
Reacting and Responding to Stress
13© 2017 Aetna Inc.
Mindfulness in action
Impulsive reaction
Situation Mindful Awareness
Appropriate response
Partial attention
Habitual reaction
Fight or flight
How do I practice mindfulness?
15© 2017 Aetna Inc.
Formal practice:
Informal practice:
ü Sitting meditation
ü Reclining/lying down meditation/body scan
ü Walking meditation
ü Gentle movement/yoga
ü Noticing sensations while showering
ü Driving in silence and noticing the road, traffic, sights and sounds
ü Noticing taste, smell, color, and texture of food while eating
ü Paying attention to your surroundings while walking to a meeting
ü Listening with curiosity in conversations
16© 2017 Aetna Inc.
Let’s try a mindfulness practice
17© 2017 Aetna Inc.
Bringing mindfulness into your day
• Pause and check in. Take a few breaths to notice what’s going on for you
• Be curious. Let go of judgments and expectations
• Connect. Drop your agenda when listening to others
• Focus. Reduce distractions and multi-tasking
• Use your senses. Stop to notice how things look, feel, sound, smell, taste
• Be kind. Practice patience, kindness and generosity – to others and to yourself
• Meditate. Ten minutes a day for 2 weeks is a great way to try it out
18© 2017 Aetna Inc.
Changing how you work
• Try a mindful minute. At the start of your meetings, ask your colleagues to take one minute to clear and refresh the mind.
• Listen with curiosity. Notice when your mind is closed to hearing the other’s perspective.
• Get up and stretch. Re-energize the body and give the brain a break every 20-minutes or so.
• Minimize distractions. Turn off certain alerts and notifications.
• Reduce multitasking. Do one thing at a time as often as you can throughout the day.
• Connect with a co-worker. Take a break for a snack, a non-work conversation, or a stroll
• Take a mindful bite. For a snack or your lunch, turn away from distractions and experience all aspects of your food
19© 2017 Aetna Inc.
Let’s try a listening exercise
20© 2017 Aetna Inc.
Let’s set a S.M.A.R.T. goal
S.M.A.R.T. = Specific. Measureable. Accountable. Realistic. Time-bound.
What is one thing you will try this week to improve the way you work?
Example:
I will schedule time on Tuesday and Thursday from 10:00-10:30am to work on only one task. And note how I felt afterwards on my calendar.
Your turn!
21© 2017 Aetna Inc.
You can’t stop the waves but you can learn to surf.
JON KABAT-ZINN
Questions?
Thank you
April 2017
#nextgengov
Mindful Leadership
Sarah MarbachBusiness Strategy and Communication Manager, Aetna