alcatel-lucent managed services solution for ims bot
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Alcatel-Lucent managed services solution for IMS BOT
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Alcatel-Lucent Managed ServicesManaged services solution for IMS BOT
Alcatel-Lucent managed services solution for IMS BOT
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With the managed services solution for IMS BOT, Alcatel-Lucent provides a comprehensive solution
targeting not only customers that are looking to accelerate their network deployment, but also those who
want to reduce operational risk when introducing next generation technology into their network. The
managed services solution for IMS BOT will allow you to:
•benefitfromacombinationofAlcatel-Lucent’sindustryleadingproductsandserviceswithaproven
operations environment and stable performance from day one
•concentrateonservingyourend-users
Alcatel-Lucent managed services solution for IMS BOT
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Alcatel-Lucent managed servicesblueprint model
Fully integrated delivery structure providing unmatched performancewith lean 6 sigma level of excellence
Network managementdomains
Organization
Process MetricsSystem/ Tools
Governance
Aligned witheTOM and ITILframeworks
Performance management
Service desk management
Fault management
Inventory management
Field Force management
Job catalog
Professionaldevelopment
Delivery centers
Alcatel-LucentManaged Services
Third Party
Billing Mediation
Internet
E911/PSAP
CALEACDC & CC
PR
I/T1
/E1
IMS Applications
IMS Core
Any-to-anyendpoint orapplication
CCS+IMP serverCounter Path
Conf ServerAppl Server
1360 COM+BTS8950 SAM
Motive 8615 IECCF
Voice MailAVST+Right Fax
Web CollaborationAppl Server
Comms-enabledAppl Server
PSTN/Voicebackbone
PCAndroid, iOS,
Bria softphoneSIP phonesConference
Room
Media GW
5060 CTS5420 PCM
5900 MRF
8650 SDM
5550 ISC5020 MGC 12
Alcatel-Lucent managed services solution for IMS BOT
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How can Alcatel-Lucent help?Provide new services quickly
Enables faster migration to IMS offering
new market revenue potential or
enterprise user benefits.
Faster time to market
With a comprehensive services portfolio,
enabling a more effective operation and
management of the network.
Faster return on investment
With solutions that enable delivery
of multiple services incurring minimal
investment and operational costs.
Alcatel-Lucent managed services solution for IMS BOTNetwork planning, engineering, deployment, integration, operations and maintenance services will cover the complete lifecycle of
services
3 - 6 months3+ years6+ months
Transfer
Operational executionOperate
Service migration executionMigrate
Plan and design, integrate, deployBuild
Alcatel-Lucent managed services solution for IMS BOT
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Solution value from Alcatel-Lucent and capability enablers
Advanced integration methodology (AIM)
• Designandintegratetheoptimalnetworksolution
• Shorttimetomarketandlowriskfornewsolution
• Provenoptimumdeploymentmethodologyandpartner
ecosystem ensuring speed-to-market to meet end user
demand
Governance model and reporting
• Definedgovernancestructurewithrequiredreportsfor
management and decision making at all levels
• Fullytransparentandco-sharedgovernancemodel
allowing visibility and control integrated through the build,
operate and transfer phases
Alcatel-Lucent Delivery model blueprint
• Establishingcompetence,processesandOSSquicklytoallow
robust mature operations in a timely manner and prepared for
the option to transfer back with no business interruption
Application of statistical process control
• Operationsscienceimprovementcycle(plan-do-check-act)
• Rootcauseanalyses
• Processperformancemeasuresaredefinedandareinplace
• Continualperformanceimprovement
• Capturingoflessonslearnedwithinprojects
Speed
Governance
Quality
Maturity
Provide new services quickly- time to market
Establish end-to-end governance; control and visibility across lifecycle phases
Provide quality through all lifecycle phases
Establish operational maturity quicklywith risk reduction
Mature delivery solution at time of transfer
• Customerwillgainfulladvantageofamaturedeliverymodelandrobusttransfermethodattimeoftransferback
• Fullytrainedmanpowerresultinginnoknowledgegapsattimeoftransfer
• Alloperationalprocessesinplaceandrunningtotargetedperformancelevelswithmeasurementandreportinginplace
• Fulltransferprogramplanandteamusedtomitigateandmanageallriskaspectsoftransfere.g.,HR,process,tools,governance,
licenses, third-party management, etc.
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