alberto rocha - key core competencies

ALBERTO ROCHAKey Core Competencies

http://www.linkedin.com/in/albertorocha1

TABLES OF CONTENTS

SUMMARYKey Core Competencies

COMMUNICATIONSKey Core Competencies

CHANGE MANAGEMENTKey Core Competencies

MANAGEMENT & DEVELOPMENTEmployees

ORGANIZATIONAL CAPABILITYKey Core Competencies

OPERATIONS MANAGEMENTKey Core Competencies

FINANCIAL ANALYSISKey Core Competencies

SAFETY MANAGEMENTKey Core Competencies

KEY CORE COMPETENCIESMeets Deadlines ✔ Keeps Commitments ✔ Over Delivers

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CommunicationsChange ManagementManagement and DevelopmentOrganizational CapabilityOperations ManagementFinancial AnalysisSafety Management

KEY CORECOMPETENCIES

Ability to establish immediate credibility among peers as a professional who is respected for intelligence and technical expertise.

COMMUNICATION SKILLSKey Core Competencies


Ability to build deep client relationships and identifying client’s priority needs for service and support.

Ability to advise and interact with all levels of management and mentor and motivate project teams and suppliers.

Ability to manage teams and work with cross-functional and client facing teams in environment that requires quick turnaround and quality output.

Excellent oral and written communication skills necessary to effectively influence, negotiate, advise, explain and present to senior technical and administrative managers.

Superior interpersonal skills necessary to effectively build/maintain working partnerships to build trust and influence with internal and external stakeholders.

Ability to make decisions and developing recommended courses of action under conditions of uncertainty and demanding timeframes.

Ability to manage and coach a team to support deployment of effective adoption initiatives

Ability to develop and manage work plans, status reports, resource budgets and executive briefings.

Ability to ensure that project results deliver the benefits outlined in the business case and that it meets the reasonable expectations of end users.

Ability to track record of process improvements for engineering services, administrative tasks and reporting.

SUCCESS


Track record of continuously seeking, and encouraging others to seek, opportunities to utilize different, “out-of- the-box” and innovative problem solving approaches to achieve process consistency and bottom-line savings targets.

Lean Six Sigma Black Belt certification.


Ability to develop project- focused communication solutions to effectively communicate to stakeholder audiences.

Ability to develop programs and apply behavioural tools to assess the impact of change on organizations, using assessments of organizational culture, performance, and readiness for change.

Ability to develop and deploy user adoption/training programs inclusive of process changes for implementation initiatives.

Ability to work cross-functionally with other areas of the organization to manage adoption programs, and the ability to identify and define activities to support future change and transition initiatives.



Ability to understand and manage to the governing Federal, Regulatory,

State and applicable Collective Bargaining Agreements (CBA).

Ability to evaluate and manage the performance of staff personnel while

promoting a harmonious and productive, quality-oriented work environment that fosters staff development, training and

advancement.

Manage risk associated with labor resources and client labor

utilization.

Ability to develop succession plan for engineering and other services to

ensure continuity in service delivery.

EMPLOYEE MANAGEMENT AND DEVELOPMENTKey Core Competencies


Effective people manager who promotes: teamwork, respect, accountability, and customer

Commitment. Also effectively partnered with the Human Resources Department

to build and maintain constructive relationships with labor organizations

and their represented workforce.

Ability to select, coach, develop, engage, and retain a team of high

performing employees.

Ability to evaluate client needs to identify and develop team skill sets

focused at delivering increased value.

Ability to effectively analyze existing employee skill levels, and overall

improvement of team technical and service delivery qualifications.

EMPLOYEE MANAGEMENT AND DEVELOPMENTKey Core Competencies


Ability to address management challenges and tightening resources to achieve optimally effective and

efficient staffing; guide strategies for hiring, retaining and developing

diverse staff.

Ability to create and implement required training and

development targets for facility management employees at the

site.

Ability to understand technical concepts in order to analyze

issues and recommend solutions, as well as the ability to adapt to

changing organizational and operational needs; ability to lead

others through change.

Excellent knowledge of performance metrics and strong business acumen through a variety of assignments and

projects, and the ability to develop the leadership skills of others.

Ability to work an aggressive but realistic

procurement schedule for a large number of items

and tasks.

Ability to solve complex problems and follow through to solution, as well as to direct and manage the activities of direct

reports effectively.

Empowered and resourceful communicator, able to

understand available and needed resources, and successfully

achieve internal goal of using only quality suppliers and

materials.

ORGANIZATIONAL CAPABILITYKey Core Competencies

Meets Deadlines ✔ Keeps Commitments ✔ Over Delivers

Ability to directs and manage all area

business services, operations and facility

management activities necessary to

provide services to operating companies

and departments within area.

Excellent leadership with

day-to-day management of

complex outsourcing

arrangements.

Effectively managed an annual operating budget of

over $5 million per year and a capital budget of $15 million;

personally model and promoted integrity, customer service and

accountability to a staff of approximately 75; and provided

advice and counsel on the planning for appropriate

infrastructure and operational services that provided support of

operational maintenance requirements.

OPERATIONS MANAGEMENTKey Core Competencies

Ability to manage engineering and

maintenance resources in effective support

of client projects.


Excellent communications with the local operating

company and key site management and

corporate leadership to review service

needs, current and future

charges/expenses, and satisfaction levels.

Ability to support client teams in the

development and implementation of multi-year capital project plans

as applicable to the engineering scope of

services.

Ability to manage overall customer service delivery,

focusing on time, cost and quality standards. Helping drive superior customer service

delivery by reviewing SLA’s and monthly measures with team and

senior management.

Key Core Competencies

Ability to update, prioritize and implement

the Facilities strategic plan, while providing

superior quality of work and customer service.


OPERATIONS MANAGEMENT

Ability to manages operations, including

direct and indirect supervision of teams

responsible for operating and

maintaining heating, ventilation, and air

conditioning/refrigeration, electrical, structural and

plumbing systems.

Ability to direct and converse technically with engineers and

architects regarding utility systems and the operation, maintenance, design and

construction of the various building types.

Demonstrated knowledge of manufacturing business, market

and industry and commercial knowledge of Facilities,

Distribution Operations and Supply Chain sectors, as well as demonstrated ability to manage multiple projects conducted by multiple individuals at multiple

sites.

Key Core Competencies

Effective leadership for site business and

facility services supervisors, and employees and contractors in

managed or leased office buildings.


OPERATIONS MANAGEMENT

FINANCIAL ANALYSISKey Core Competencies

Ability to analyzes cost and develops prices for serves provided, communicating pricing structure to customer. Performs competitive analysis with comparable service providers, both internal and external.

Effective oversight of all aspects of budget, expenditures, customer satisfaction, and benchmarking activities.

Ability to tracks and manage construction budgets between formal estimating periods and keep owner and team abreast of current budget and impact of design decisions.

Proficient in financial performance analyses, projections and reporting and knowledgeable in financial accounting processes and budgeting.


Ability to prepare and execute operating budget, capital expenditure budget and recoveries for all services.

Ability to monitors monthly expenses and revenues, analyze variance between target and actual.

Ability to manage capital projects in a timely, cost effective manner at budgeted levels.

Ability to manage all operating expenses to budgeted levels.

Ability to manage hazard control and team safety practices, ensure compliance with local codes and regulation and make certain that

the operations passes Engineering & Maintenance reviews/audits.

Ability to coordinate facility plan for site and tenant

security, life safety, emergency response and preparedness, hazardous

material response and business recovery planning.

Advocate safety program participation through recognizing and rewarding safety successes and activities, being positive about the safety and health program, and setting an example via personal behavior.

Ability to lead and maintain secure,

safe, efficient, reliable and environmentally sound working environments for employees,

customers and all site operations,

including Security, Corporate emergency plans, and input

into business continuity plans.

Knowledge and understanding of applicable local, state and

national building and safety codes.


SAFETY MANAGEMENTKey Core Competencies

Ability to effectively integrate Environment, Health & Safety

considerations in all work execution and organizational

management.

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alberto rocha - key core competencies

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