alaska tanker company - ohsu · alaska tanker company mindfulness and total worker health fall 2015...
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Alaska Tanker Company
Mindfulness and Total Worker Health
Fall 2015 Symposium
Providing opportunities to create and sustain wellness through emotional intelligence,
mindfulness, nutrition, and fitness programs
Susy Reiner, RN, CDE, and Captain Robert Wenz, Assurance, HSSE and Marine Team Lead, Alaska Tanker
Note: 2004 onward includes all contractors, excluding dry-dock.
Alaska Tanker Company
Injury Frequency Comparison – Injuries per 200,000 Hours Through October 2015
0
0.25
0.5
0.75
1
1.25
1.5
1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015(ytd.)
1.33
1.14
0.42
0 0 0 0 0 0 0 0 0
0.2
0 0 0 0
1 LTI in 20 million man hours
Broken finger. Employee back to work.
Broken finger. Employee back to work.
2
Quality
Performance
Systems
&
Processes
Behaviors &
Relationships
• EI
• Wellness
• Mindfulness
Roles
&
Responsibilities
Alaska Tanker Company
Performance Model
Domains of CompetenceDomains of Competence
IQTechSkills
EI
Alaska Tanker Company, LLC
ATC’s EI JourneyATC Context Training offered
2002
New Company – People
New Processes & Procedures
Phases of Change• Denial – Resistance – Exploration – Commitment
“Get over it” vs. “Empty the Cup”
• Listen – Summarize – Empathize
2003
New Ships Coming – 1 Older Ship Out
Change On the Way!
Leadership Styles and your leadership profile• Bold – Expressive – Supportive – Technical
Piloting through Change• Communicate – listen – facilitate – celebrate
Spheres of Influence• Control vs. Influence
2004
1 Ship into Fleet – 2 Older Ships Out
Personnel Movement – New Teams
Conflict Management
Stages of team effectiveness Form – storm – norm – perform
2005
1 New Ship Into Fleet – 4 Older Ships Out
Staff Reductions
Performance feedback training
Building blocks of communication Articulate vision and values – Provide focus
Active listening (HEAR) 60%/40%
2006 – 2007
2 New Ships Into Fleet – 2 Older ships
Out
“Increasing Self – Awareness”
Technical Competencies
“Amygdala Hijack” / Managing Stress
Upward / Peer Feedback – Masters / ChE
“What safety and wellness in ATC have in common is caring for the employee, and this is a core value in ATC. Just as ATC sets the standard for performance in HSE, Quality and Value, we will set the standard for providing employees with opportunities to create and sustain wellness.”
~Anil Mathur President and CEO Alaska Tanker Company LLC
Senior Level Support
WellnessNourishing the Head, Heart & Gutthrough mindfulness, whole foods,
exercise and health coaching
Alaska Tanker Company
Chronic Unease Mindfulness
Our journey combating the concept of complacency
Amygdala
Mindfulness
Reactio
nFlight
Freeze
Fight
Stressful Situation
Prefrontal Cortex
Personal and Situational Awareness
Conscious Response
Alaska Tanker Company
Alaska Tanker Company
Winter in the Gulf of Alaska
Surviving versus thriving
Rich Club Networks: M Teicher. With permission.
thrivingsurviving
The Mechanics of Awareness
DisintegratedIntegrated
Habitual
Actively Focused
Receptively Open
Skillful
Focused
Open
Scattered
Hyper-focused
Spacey
Min
dfu
l Min
dless
Alaska Tanker Company
*Developed by the ATC mindfulness team
ATC Mindfulness Program Objectives
To Combat Distraction and Complacency
To Understand Different Types of Awareness
To Strengthen/Improve Our Natural Ability to Apply the Appropriate Type of Awareness so that work is accomplished safely and effectively
Mindfulness Skills Become aware of when the mind wanders
Bring the mind back into focus on the task at hand when distracted
Stay focused for longer periods of time without mind wandering
Notice what type of awareness you are experiencing
Make adjustments to awareness types when needed depending on the task at hand
Mindfulness Tools
Mindful pause on ships prior to safety meetings
Mindful pause in the office after the daily operations call
Specific mindfulness training for vessel leadership personnel
Group training for the crew
Individual mindfulness Coaching
Optional group practices for ship and shore staff
ELT Conference mindfulness practice sessions
3 point object meditation
1. Inhalation
2. Exhalation
3. Select a point on your body as your “anchor” to come back to when your mind wanders
Engineering out hazards from work environment
Provide awareness type training & coaching on mindful practices
Awarenessdiscussions taking place around Policies, Procedures & JHAs
Adopting mindful practices
Ability to adjust & maintain focus
Management Commitment
Team Commitment
Individual Awareness
Safety & Awareness Improvement Model
+ +
Inci
den
ts
Management Lead
Transition stage from Management to Ship
From within
Alaska Tanker Company
Resources HeartMath Institute
https://www.heartmath.org/
Institute of Coaching: McLean Hospital & Harvard Medical School http://www.instituteofcoaching.org/about-us
New Ventures West Integral Coaching-Steve March, PCC
https://www.newventureswest.com/faculty/
The Institute for Functional Medicine https://www.functionalmedicine.org/
Wellcoaches School of Coaching http://wellcoachesschool.com/
