AlarmTILT Emergency is a bi-directional alert and notification management solution

that is perfectly suitable for personnel and staff dealing with crisis situations.

AlarmTILT Emergency enables an operator to launch mass alerts via different

communication channels (SMS text message, email, voice, fax, etc) to selected groups of

people concerned with a crisis situation (intervention teams, management, authorities,

population etc), depending on pre-defined emergency scenarios.

⟩⟩ The emergency callouts can be triggered via web browser, voice call, from a

PDA/Smartphone/Blackberry, or from any other third party system linked to the

AlarmTILT Emergency platform.

⟩⟩ Alerts will reach target groups involved in the crisis, depending on pre-defined

emergency scenarios, using all available communication channels and devices

(fixed-line and mobile phones, PDAs, PCs, SMS, e-mails, voice alerts…).

⟩⟩ Intervention team availability is monitored in real time, as the situation evolves.

Additional messages and end-of-emergency notifications can be sent to selected or

all destinations.

⟩⟩ All actions and responses are logged, with detailed communication statistics, reply

status tracking and summary reports.

THE MOST ADVANCED BI-DIRECTIONAL EMERGENCY AND CRISIS COMMUNICATION SOLUTION MANAGED BY WEB BROWSER

21, rue Glesener − L-1631 LUXEMBOURG Tel.: +352 26 18 46–1 − Fax: +352 26 18 46–46 www.m-plify.com − contact@m-plify.com

• Secure and fully managed service; no hardware or software installation needed • Web-based, online configuration; immediate access regardless of location and time • Easy-to-use web interface; no specific expertise required • Emergency call triggers possible via web, voice call, SMS, mobile device (PDA, Blackberry, etc), SMTP, SOAP, XML, dry contact,

third-party product interface etc. • Pre-definition of crisis scenarios and destination lists: optimisation of reactivity during a crisis • Direct connectivity with worldwide telecom operators • Quick routing and dispatching of critical and vital alerts, regardless of available networks and media • Staff availability check: real-time response monitoring, additional information to selected crisis participants option, end-of-alert

notifications • Coherent documentation, tracing and logging of communication threads for later audits • 24/7 service availability

• System set-up in minutes

FEATURES

The Luxembourg Government has selected the AlarmTILT Emergency solution to instantly reach key people in emergency situations.

Redundant platforms and multiple network connectivity ensure that, even in major outages, emergency alerts and notifications will reach all relevant individuals.

26,

BENEFITS

Thanks to AlarmTILT, you will be ready to communicate

quickly in emergency or crisis situations.

Reach thousands of people simultaneously

AlarmTILT Emergency can send thousands of alerts and notifications simultaneously through different channels (e-mail, SMS, voice, or other communication channels), irrespective of the telecom operators. When the right information is broadcast to the right people at the right time, personnel can focus on the situation at hand during the emergency.

Fast return on investment

No investment needed in hardware or communication lines. As a hosted solution, AlarmTILT Emergency comes

with all the required communication infrastructure and connectivity, including secured access and resilience.

Increase the power of human intervention

The aim of AlarmTILT Emergency is not to replace the human intervention in alerting procedures, but to increaseits efficiency. Each emergency situation needs a fast and accurate action, often triggered by a human being. AlarmTILT converts that action into an automated communication procedure, thus improving the speed of

reaction of intervention teams.

Prepare your own emergency scenarios

Pre-defining emergency scenarios allows for minimal time loss during emergency situations. Preparedness is beneficial to the clarity of the messages and the completeness of the distribution lists when the worst happens.

Take control over who is available and who is not With AlarmTILT Emergency, there is no more being in the dark as to how many response teams are on their way. Broadcast information quickly and accurately, and follow the status of each outgoing alert and incoming acknowledgement in real time. Knowing how many people actually reacted to your alert is vital for an optimal

rescue procedure. Replies from the incident location may include useful information for the operation centre.

“At the Intervention Centre, we use

AlarmTILT to connect our voluntary staff in

case of emergencies. The possibility to

monitor replies and acknowledged

messages, directly and in real time, in the

system is a true added value.”

Henri GLESENER, Chief of Intervention Centre of City of Dudelange, LUXEMBOURG

“Preparedness and efficient communication

are key to crisis management. The advanced

concept, the potential of the features and the

openness of the platform made the

Luxembourg government opt for AlarmTILT

Emergency.”

Carlo SIMON, Head of CCG (Centre de Communications du Gouvernement), LUXEMBOURG

“With AlarmTILT, in the case of a major

incident or accident on site, our internal

emergency teams can be alerted from any

place, by any means, wherever they are.

Knowing in a few minutes who is available is

important to us for an efficient crisis

management. We also very much appreciate

the possibility given by Alarm TILT to update

and instruct/guide our emergency teams

during the whole emergency.”

Luc LOSCHETTER, Health and Safety Manager Cargolux Airlines International S.A.

Hospitals and first response teams: staff recall

AlarmTILT Emergency is perfectly adapted to the management of emergency plans to recall and inform the required staff (rescue teams, civil emergency

services, doctors, etc.) in the shortest time.

Municipalities: population alert notification

In case of natural or industrial disaster, the population is rarely informed in time. AlarmTILT Emergency solves this problem with instantaneous massive alerts, broadcast through multimedia support, to inform the population

involved in the crisis.

Industry: maintenance and repair of critical equipment

A breakdown of critical equipment can create costly disruption in a company. AlarmTILT Emergency informs technical staff in real time for an immediate

intervention.

Other applications: • Management information

• Customer information

• Staff pre-alert/recall

• Staff evacuation/relocation

• Internal reminders

• Business continuity procedures

testing

• Disaster recovery planning

evaluation

“It works immediately!”

www.alarmtilt.comSAMPLE SCENARIOS

www.alarmtilt.com