Alameda County Coordinated Entry System Committee Meeting 4 May 5, 2016

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Agenda �  Meeting Objectives

�  Welcome and Introductions

�  Progress toward Coordinated Entry

�  Referral Process

�  Integrating Sub-Populations

�  Training and Coordination

�  Wrap-up

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1. Welcome and Introductions Meeting Objectives � Review progress to date and next steps � Discuss and recommend referral, hand-off, program

acceptance � Discuss considerations for working with TAY, people

fleeing DV, Veterans �  Identify system needs for training and coordination

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2. Progress toward CES in Alameda County

� Summary of Design Recommendations made to date

� Remaining decisions

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Recommendations to Date

� Characteristics of Access Points/Hubs

� Criteria for Prioritization and continuous prioritization (highest needs)

� Relationship to DV system

� Regional matches to shelter/crisis housing

� County-wide match to TH/PSH

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Remaining Areas for Recommendations

� Referral guidelines (today)

� TAY, DV, Veterans programs and CES (today and special meetings)

� Training needs and coordination (today)

� Tool development (subcommittee, May)

� Prevention/Diversion approach (June mtg)

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Permanent Supportive Housing RRH/Market Rental

Triage

Literally Homeless

Non-Homeless

Emergency Shelter

Housing Navigation Services

Transitional Housing

Housing Prioritization &

Matching

Subsidized Rental Friends/Family

Diversion and prevention

Coordinated Entry System

Outreach – Access - Referral

Connected Services: Health, benefits, Behavioral Health, Substance Abuse,

legal, Childcare, Education, Employment Services

HRC/HUB Diversion

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Housing  Resource  Centers  And  Connec1ons    Central  Number,    

Pre-­‐assessment/Screening,  Coordina1on  Among  and  Between  HRCs,  Hand  off,  

Data,  Oversight,  and  Learning  

                                           Solid  Line  to  diamond  shape  =  referral/connec1on  to  homeless  services  (i.e.,  ES,  TH,  RRH)    

                                           Dashed  Line  to  oval  shape  =  Referral/connec1on  to  non-­‐homeless  services  

                                           Van  and  purple  lines  =  mobile  outreach  services  that  will  also  provide  access  to  screening  and  service  referrals  

3. Referral Process

Review Guiding Principles, then consider: � Outreach � Call-In �  Initial triage � Assessment � Prioritization � Housing Navigation

� EXERCISE

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4. Integrating TAY, people fleeing DV, Veterans

Factors to consider: � Mandated referral streams �  Funding similarities or differences � Percent who are homeless � Outreach focus � Connected services (Like VA) � Population differences or concerns (safety, comfort) � Data collection and resources � Housing resources

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5. Training and Coordination

Training Needs – What training is needed for whom and how frequently � Personal brainstorming � Group discussion

Coordination - What types of regular meetings/coordination will be needed: � Group discussion Other start up considerations

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5. Training and Coordination

Coordination - What types of regular meetings/coordination will be needed: �  All Hubs across regions? How frequently and what key issues �  All programs within a region? How frequently and what key

issues �  All Navigators? �  All outreach? �  Subpopulations specialties? �  Coordination with other counties? �  What gets integrated into existing collaborative meetings/

existing meeting infrastructure? �  Other? Other start up considerations

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Wrap-up

As we near the end of the CES design phase, consider: � What did we accomplish today? � What are our next steps as individuals, agencies,

collaboratives, countywide?

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Next Steps and Timing

� CES Committee and Sub-Committees ◦ Next full meeting 6/2: Prevention and Diversion, Loose

Ends ◦ Community Meeting ◦ Tools Committee

� In store for Phase 2 �  Implementation planning July – October, incl. standards,

protocols, and performance measures �  Staged launch county-wide

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