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AIRPORT BUILT FOR DUBAI IS ALL GEARED TO CLAIM THE TOP SPOT IN THE GLOBAL AVIATION SECTOR SPECIAL REPORT OCTOBER 27, 2013 Al MAktouM InternAtIonAl DubAI WorlD CentrAl THE FUTURE

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A special on the launch of the Al Maktoum International Airport, Dubai

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Page 1: Al Maktoum International Airport

AIRPORTBUILTFOR

Dubai isallgeareDtoclaimtHetopspotintHeglobalaviationsector

SPECIALREPORT october 27, 2013

AlMAktouMInternAtIonAlDubAIWorlD CentrAl

THEFUTURE

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4Khaleej Times Special Report October 27, 2013

l Executive Editor: Patrick Michael l Supplements Editor: Suchitra Steven Samuel l Sub-editor: Sadiq Shabanl Reporters: Farhana Chowdhury, Suneeti Ahuja-Kohli

l Design & Layout: Mohammad Ejaz Khan, Sidharthan l Imaging: Venugopal Prabhul Director Advertising: Haroon Qureshi l Senior Advertisement Manager (Supplements): Philip Smith

l DubAi HEAD OFFiCEP.O. Box 11243, Tel: +971 4 3383535, Fax: +971 4 3383345/46, E-mail: [email protected]

l Abu DHAbiP.O. Box 3082, Tel: +971 2 6337666, Fax: +971 2 6351122, E-mail: [email protected]

A PubliCAtiOn OF GAlADAri PrintinG & PubliSHinG llC

S P E C I A L R E P O R T

C O N T E N T S

6 Another jewel inDubAi’s crownAlMaktoum Internationalis one of theworld’smost ambitiousaviation projects

10 FAst FActsBuilt for the future, AlMaktoum Internationalat DubaiWorld Centralis ready for long innings

12 sky is the limit

14 Aviation super hub

18 ready for operations

20 Preparations underway

22 Making amark

23 Gateway towards e-future

24 leader in freightmanagement

24 Fuelling growth in theuAe

25 step in and relax

26 behind-the-scenes experts

26 Fuelling ambition

27 spreading itswing

28 Multi-solution security

28 Focal point for freight services

29 Partners in growth

30 on the path to progress

YEARSAlMAktouMInternAtIonAlDubAIWorlD CentrAl

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6Khaleej Times Special Report October 27, 2013

Sadiq Shaban

Oncefullyoperational,Dubai’snew-est airport Al Maktoum Interna-tional—DubaiWorldcentral (DWc)will be the largest airport in theworld with five massive runways

and capacity for 160 million passengers and 12million tonnes of cargo per year. The ball hasalready been set rolling with the first passengeroperations scheduled to begin this week. Bah-raini flag carrier Gulf Air and Kuwait-basedJazeera Airways will operate out of the new air-port.Hungary’sWizzAir is also joining theparty,scheduled to begin services at the facility short-ly. emirates airlinemay begin its service fromAlMaktoum International airport in mid-2020s.Interestingly,emiratesSkycargo’s terminalat thenew facility is likely to start operations aroundApril 2014.

Dubai’s current airport—Dubai International— handles 6,000 flights per week, operated by

130 airlines to over 220 destinations around theglobe. Being one of the busiest airports in theworldbypassenger traffic, theneed for a secondairportwas felt acutelyby cityplanners.AlMak-toum International has been conceived with aview to further Dubai’s determination to keepup thegrowthof its tourismandbusiness sector.Thenewairport is also targeted toappeal to low-cost travellers who might not previously havemade it to Dubai. The passenger terminal atDubaiWorld central, completed last year, is ex-pected to ultimately take over operations fromDubai International.

Al Maktoum International will eventually be-comeaglobalhubfortheAirbusA380,theworld'slargest passenger airliner. All the airport’s hard-standaerobridgegates are capableof accommo-

Al Maktoum Internationalis one of the world’s mostambitious aviation projects

Another jewel inDubai’Scrown

airportataGlance

Five parallel runways,•4.5 kilometres longMultiple concourses•Sixteen cargo terminals•with 12 million-tonnecapacityexecutive and•royal jet centresHotels and•shopping mallsSupport and mainte-•nance facilities: theregion’s only hub forchecks on all aircraft upto A380 specifications

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8Khaleej Times Special Report October 27, 2013

AlMaktoum International has beenconceivedwith a view to furtherDubai’s determination to keep upthe growth of its tourism andbusiness sector

dating thedouble-deck,wide-body, four-enginejet airliner.Fullyequipped toaccommodate fouradditional CAT III-certified runways, the airportcan handle four superjumbo aircraft landingssimultaneously and round the clock. To beginwith, Al Maktoum International will servicecargo airlines with many large warehouses andhangars located on the westernmost part of thepremises. Planners have ensured that a large lo-gistics hub, an ultra-luxurious golf resort withsuburban housing, a trade and exhibition facil-ity, amassivecommercialdistrict, andaspaciousresidential district around the airport.

The new urban layout that encompasses AlMaktoumInternational isbeingdubbedasamod-ern ‘aerotropolis’, which denotes a conceptwhere the layout, infrastructure, and economyis centred around an airport, otherwise knownas an airport city. Dubai’s latest aerotropolis isexpected toattracthuge tradearoundtheairportthat is likely to be a further catalyst in the emir-ates’ overall economic activity. Notably DubaiWorld Central's masterplan has provisions forspecialised zones for aviation, logistics and res-idential projects. Located on the Abu Dhabi-facing end of Dubai, the aerotropolis will be ac-cessible from both sides. Curiously the newairport’s proximity to theport of JebelAlimeansa high transfer rate between goods transportedby sea, air and land.

While nearly half of the DWC is going to be AlMaktoumairport, theadjoiningfacilitiesandfreezones are expected to enhance its value further.

ExpertsopinethatAlMaktoumInternationalmayset in action a new order of global commerce inthe region.Given its scale andambition, itwouldreflect a perfect correlation between economicgrowthandtransportation. Interestingly, theair-port is equipped to service nearly 90,000 tonnesof cargo annually with the DWC going to offer agigantic range of global cargo services. Oncefully ready the airport will be one of the largestin the world, with five runways, four terminalbuildings, capacity tohandle 160millionpassen-gers a year, and 12million tonnes of cargo.

Marketwatchers andaviationexperts say thatthe futuristic AlMaktoum International is goingto play a major role in keeping Dubai's statureuprightasamajorglobalhub.Given its sheer sizeand world-class infrastructure, the airport is allset tobe theworld’sfirst integrated logisticsplat-form, completewithmanufacturing and assem-bly units in a single bonded and free zone envi-ronment.As theworld’s fourth largest air facilityin landarea,only twootherair facilitiesmeet thescale ofDubaiWorldCentral: KingFahd Interna-tional Airport in Dammam, Saudi Arabia andMontréal-Mirabel International Airport in Mon-treal,Canada.AlMaktoumInternational is goingto outshine the rest very soon.

[email protected]

Firstamongequals

latest estimates by the•government of Dubai pegthe price tag of the entirefacility at $32 billionAl Maktoum Interna-•tional will be served bythe Dubai Metro and adedicated Dubai WorldCentral light railwayAl Maktoum International•and the existing Dubai In-ternational will be linkedby a proposed high speedexpress rail systemProvision for over•100,000 parking spacesfor airport staff and pas-sengersthe airport will have large•logistics hub, an ultra-luxurious golf resort anda trade and exhibitionfacility nearby

AlMaktoum International has beenconceivedwith a view to furtherDubai’s determination to keep up

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10Khaleej Times Special Report October 27, 2013

BuilT fOR The fuTuRe, AlMAktouM InternAtIonAl aT DuBaiWORlD CenTRal iS ReaDy fOR a lOng inningS

FAstFActs

Dubai Airports launched cargo op-�

erations at Al Maktoum Interna-tional, DubaiWorld Central (DWC),on June 27 as part of the first phaseof the project. The airport has a to-tal of 36 freight operators (sched-uled and chartered) signed up andoperating.

Emirates SkyCargo has confirmed�

that all dedicated freight flightswillbe operated from its new base atDWCwhen it opens inMay2014.AirFrance-KLM will also relocate itsregional hub to the airport.

DWC opened for freight operations�

in June 2010. It handled 219,092tonnes of airfreight during 2012, itssecond full calendar year of opera-tions, an increase of 144 per centover 89,729 tonnes recorded in2011.

During the first six months of 2013,�

air movements rose 37 per cent to10,237,upfrom7,474movements inthefirst half of 2012. For the secondquarter of 2013, airmovements rose35.4 per cent to 6,133, up from3,961in the three months to June 2012.The jump in air movements wasdrivenbyasurge ingeneral aviationand trainingflights since the start ofthe year.

Dubai Airports launched general�

aviationoperations atDWConApril28, 2011 with the first flight fromlaunch customer Al Futtaim Ser-vices Company. The launch of op-erations followed the General CivilAviation Authority regulatory ap-

proval for the facility on February24, 2011.

Upon completion in the mid-2020s,�

DWCwill become theworld’s largestairport with an ultimate capacity of160millionpassengersand12milliontonnes of cargo per annum. The air-port formstheheartofagreaterproj-ect also called Dubai World Central,a 140-square-kilometre multiphasedevelopment of six clustered zonesthatincludestheDubaiLogisticsCity,Commercial City, Residential City,Aviation City and Golf City.

Phase 1 of DWC includes a single�

A380 compatible runway; a passen-ger terminal with capacity of fivemillion passengers per annum (ex-pandable to seven mppa); a cargoterminal buildingwith a capacity of250,000tonnesperannum(expand-able to 600,000) and a 92-metre airtraffic control tower.

DWC’s passenger terminalwill offer�

full retail as well as food and bever-age amenities. It is serviced by oneA380capablerunwayand64remoteaircraft stands.

The airport’s central terminal area�

will incorporate basements, whichwill house a fully automated bag-gage handling system capable ofhandling around 240 million bagsper annum.

Costs for the entire DWC develop-�

ment (including all clusters) hasbeen estimated in excess of $32 bil-lion (Dh120 billion).

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12Khaleej Times Special Report October 27, 2013

Sadiq Shaban

AlMaktoumInternational is touted tobe the latest jewel in the UAE avia-tion crown. Besides the airport re-centlyreceivingitsfirstofficialflight,the country’s sky-high ambitions to

become the global aviation superhub of tomor-row are slowly being realised. The Al Maktoumairportwill help reinforceDubai’s role as amajorre-exportmarket, exerting a strong influence onglobal trade flows and acting as a gateway to aninternational business and tourist sector.

The UAE’s aviation sector, which contributesalmost 15 per cent to the country’s GDP, has arich history. As per the IATA (International AirTransport Association), the UAE is the secondfastest growthmarket for international passen-ger traffic from2009 to 2014. That is a huge leapsince theearlydaysof thecountry’s aviationhis-tory. The first airfield in Dubai came up in 1959on awasteland, consisting of 1,800-metre com-pacted runway, an apron area, a terminal build-ing and a fire station. Today the Dubai Interna-tional airport is spread over an area of animpressive 8,640 acres. Last year the airporthandleda record57.7million inpassenger traffic,making itoneof thebusiest airports in theworld.Dubai International also has the distinction ofbeing a top global cargo hub.

Thegrowthof thecountry’saviationsectorhasbeen synonymouswith the development ofma-jorairports.Dubai’s ambitiousplansofa$7.8-bil-lionairport expansion to increase its annualpas-senger capacity to90millionpassengersby2018have beenmetwith cheers. The inauguration ofa dedicated A380 facility, Concourse 3 at DubaiInternational— theworld’s first dedicated to thesuper-jumbos — is seen as a fitting tribute to thecommencement of operations at Al MaktoumInternational, which commences its passengerservices fromthismonth.Otheremiratesarenot

too far behind. Abu Dhabi International Airportseeks to increase its passenger capacity from 20to 40 million passengers by 2030. Similarly, theRAKAirporthaswitnessedahugegrowth inbothpassengerandcargomovements.Theairporthasa3,769-metre long runway, twopassenger termi-nal buildings and a cargo terminal facility.

Knownfor its servicesandsafety record,UAE’sairlines have carved aniche for itself in the glob-al aviation arena. The big two, Emirates and Eti-had,aresoaringhighwithaplethoraofaccoladescoming their way. Both airlines dominated theprestigiousSkytraxWorldAirlineAwards2013atParis by winning the most coveted titles. Emir-ates was awarded the highly coveted ‘World’sBestAirline’ awardalongwith twomoreawards:BestMiddleEastAirlineandWorld’sBest InflightEntertainment, for a record ninth year in a row.EtihadAirways lapped theSkytraxWorldAirlineAward for First Class category, receiving threeawards, for the second consecutive year.

PertinentlyEmiratesairline,oneof theworld’sfastestgrowingcarriers,was rankednumberonefor organisational transparency by the anti-corruption watchdog Transparency Interna-tional. The airline has come a longway since itsinception in themid-80s and is now the largestairline in the Middle East, operating over 1,200flights per week from its hub at Dubai Interna-tional airport.

Being on the crossroads of theworld, theUAEis keen to continue its huge aviation potential.The DCA underwent amajor overhaul way backin 2007, resulting in the formation of Dubai Civ-il Aviation Authority (DCAA) as the local regula-tory body. The Dubai Airports being the ownerand operator of Dubai’s two airports: Dubai In-ternational and Dubai World Central’s Al Mak-toum International. With Dubai Internationaltopping the global charts, the latter is all set toenter record books as the largest aviation hub inthe world. For Dubai, and the UAE, the flight toeven greater heights is on.

[email protected]

With Al Maktoum International bracing to receive its first flight, wesummarise the UAE’s aviation sector

Sky iSthelimit

theuAe’s aviationsector, whichcontributes almost15 per cent to thecountry’s GDP, has arich history. As per theIAtA (International Airtransport Association),the uAe is the secondfastest growthmarketfor internationalpassenger traffic from2009 to 2014

theuAe’s aviationsector, whichcontributes almost

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Photo by: AFP

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I n sp i red Eng inee r i ng

Cavotec Middle East FZEP.O. Box 61124, Dubai, UAE - Telephone: + 971 4 883 83 50Fax: + 971 4 883 83 52 - [email protected]

Four decadesof innovation andefficiency.

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DeenaKamel Yousef

Dubai International Airport, which isbeingexpandedtohandle90millionpassengersayear, couldbeclosed inthe coming decades to focus trafficonanewsuper-hubunderconstruc-

tion with asmuch as twice that capacity.Dubai Airports won’t retain the existing base

ifowningtwohubshampers the takeupofflightsat its new Al Maktoum site, and could find “al-ternative purposes” for the prime real estate,Chief Executive Officer Paul Griffiths said in aninterview.

Theairport authority is evaluatingplans toac-celerate construction of Al Maktoum and makeroom for top client Emirates to move in before2025, and could lift capacity to 200million trav-ellers a year to boost its appeal, Griffiths said.Discount carriers JazeeraAirways ofKuwait andWizz Air Ltd of Hungary have agreed to use thefacility,whichopensonOctober 27, and talks areongoing with at least two more possible users,he said.

“What we’re trying to work out right away iswhether there’ll be an impact on capacity atDubai International ifwecontinuetooperate twoairfields,” Griffiths said. “Wemight end up withasituationwhere twogiveyou less capacity thanif youconcentrate all your operationsona singleairport. If that turns out to be the case, clearlywewon’tbeoperating two.But it’snotadecisionthat has to be rushed.”

Al Maktoum International airport, namedafter the emirate’s former ruler Shaikh Mak-toumbinRashidAlMaktoumand located at theDubai World Central aviation complex to thesouth of the main urban area, has commencedpassenger trials and is scheduled toopen to traf-fic, Griffiths said.

Jazeera Airways recently announced that itwould serve the airport twice weekly startingfrom October 31.

The Kuwaiti carrier and two other potentialusers represent different regions and operatingmodels, with one of the unnamed parties notcurrently servingDubai,Griffiths said. Letters ofIntentcouldbesignedbeforethepassengeropen-ing, andDubaiAirports aim to luremore carriersat the World Routes forum in Las Vegas thismonth, at which carriers plan their timetables.

Airlines are “notoriously unadventurous” inadoptingnewairports, thoughonce thefirst fewmove, many more will likely follow suit andquickly take up Al Maktoum’s initial capacity ofjust fivemillion people a year, Griffiths said.

From that base Dubai World Central aims tobecome the world’s biggest air hub once fullyopenwithfiverunwaysabletohandle160millionpassengers and 12 million tonnes of freight. AlMaktoum airport at its centre has so far been re-stricted to cargo operations, which it has beenhandling since June 2010.

Dubai International hosts 155 carriers and ex-pects to attract 65.4 million passengers in 2013,double the total ithadwhenGriffiths joinedfromLondon’s Gatwick airport in 2007.

Still, the airport, home to Emirates, one of theworld’s biggest international airlines, will reachpeak capacity in 2018 even after its own $7.8 bil-lion upgrade, which includes the Concourse Dprojectduetoopeninearly2015aftercompletionnext year, and the site’s future can’t be guaran-teed, Griffiths said.

While becoming a two-hub city is “a big state-

Dubai International maybe temporarily closed to helpAl Maktoum Internationaltake centre stage

AviAtionsuperhub

AlMaktoumInternational airport,named after theemirate’s former rulerShaikhMaktoumbinrashid AlMaktoumand located at theDubaiWorld Centralaviation complexto the south of themain urban area,has commencedpassenger trials andis scheduled to opento traffic

—Paul Griffiths

Paul Griffiths

14Khaleej Times Special Report October 27, 2013

AlMaktoumInternational airport,named after the

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Photoby:Bloom

berg

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ment in world terms” ranking the sheikhdomamongthelikesofmulti-airportmetropolises likeTokyo and London, according to the CEO, DubaiInternational is constrained by urban develop-ment on all sides.

“If we don’t use it as a major airport in 10 or12 years’ time, it will be a very valuable piece ofreal estate, very close to the city centre, so wecoulduseDXBfor alternativepurposes,”he said.“Options are on the table for consideration. Butit’s not a decision we have to make now.”

Fasterwork

The new airport, 35 kilometres (22 miles) to thesouthnear the JebelAli industrial zone,needs toreach an annual capacity of 100million passen-gers before Emirates—whichmight then be car-rying70millionpeople—canmove in, accordingto Griffiths, adding that shifting the carrier by2020would be “very aggressive” and that fasterwork isneededevento improveonthe2025-2027period currently targeted. Early projections putthe hub’s capacity at only 80million by 2027.

NeithersplitoperationsareanoptionforEmir-ates, with the airline’s business model basedaround the ease of passenger transfers between

regular waves of intercontinental flights servedbywide-bodyplanesincludingtheworld’sbiggestfleet of Airbus SAS (EAD) A380 super jumbos.

In parallel with accelerated construction,which might entail modular terminals to allowfor staged capacity growth, Dubai Airports is ex-

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ploring development of the new facility beyondits maximum design capacity of 160 millionpeople —more than twice the number who cur-rentlyuseLondonHeathrow, thebusiestaviationhub inEurope—with afigure of 200millionpas-sengers regarded as a possibility, Griffiths said.

Rival hubs

“Theidea is to future-proof it,”hesaid.“Wecouldget toapointwherewegreatlyexceed the largestairport in termsofoverall capacity.This isDubai.There are plenty of examples here where we setambitious plans and actually exceed them,withthe rest of the world asking, ‘How on earth didthey do that?’”

Dubaimust ensure that it gets its airport strat-egyright toavoid losingconnectingtraffictorivalhubs in Doha, Abu Dhabi and Istanbul, whereQatarAirwaysLtd,EtihadAirwaysPJSCandTurk-ish Airlines are respectively based, he said.

Al Maktoum airport’s location to the south ofDubai means it’s also “muchmore centrally po-sitioned within the UAE” and may take sometraffic from Abu Dhabi, the CEO said.

The new airport may enjoy a temporary surgein traffic next year when the northern runway atDubai International undergoes a resurfacing andlighting programme that will cut capacity by 28per cent over an 80-day period starting in May.Emiratesandbudgetcarrierflydubaiwilleachlosemore than5,000flightsduring theperiodandareinnegotiations over a short-termswitch toDubaiWorld Central, Griffiths said. — Bloomberg

Dubai International hosts155 carriers and expectsto attract 65.4millionpassengers in 2013

Dubai International hosts155 carriers and expectsto attract 65.4million

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18Khaleej Times Special Report October 27, 2013

DubaiAirports recentlyconductedanextensive operational trial involv-ing some 1,200 Dubai residents totest the readiness of the passengerterminal building at Al Maktoum

International atDubaiWorldCentral (DWC).Themajor trial follows a comprehensive series ofpreliminary exercises that were carried out atthe facility in recentweekswith theparticipationof employees of the airport and its partners.

A collaborative effort betweenDubaiAirportsandDubaiAviationEngineeringProjects, dnata,DubaiDutyFree and control authorities such asDubai Police, the General Directorate of Resi-dency and Foreign Affairs and Dubai Customs,amongothers— the trialwas designed to evalu-ate the readiness of staff, systems and process-es at the new facility by simulating a typicalairport operation.

Around 1,200 volunteers including men,

women, children, senior citizens and individu-als with special needs, played the role of pas-senger arrival anddeparture.During their ‘jour-neys’, volunteers tested way-finding signageand theflowof passenger trafficwithin thenewbuilding.

“As was the case with Terminal 3 and Con-courseA, it is imperative thatwe thoroughly testevery aspect of the passenger experience acrossthe new facility beforewe open,” said Paul Grif-fiths, CEO of Dubai Airports. “The trial hasyielded somevery valuable feedback,whichwewill be acting on to ensure we have a seamlessopening. Iwould like to thank all the volunteerswho took time during their weekend to supportthe trial.”

Over 1,200 Dubairesidents test out newpassenger terminal

Ready foR

opeRations

Around 1,200volunteers includingmen, women, children,senior citizens andindividuals with specialneeds, played the roleof passenger arrivaland departure

Around 1,200volunteers including

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Upon opening, the new facility will offer fullretail as well as food and beverage amenities. Itis serviced by one A380 capable runway, 64 re-mote aircraft stands and has capacity for up toseven million passengers per year.

Dubai Airports has thus far confirmed MOUswith three airlines, twoofwhichhave identifiedoperational startdates.WizzAir,whichprovideslow-cost air transport across 30 countries with16 bases across Europe, will provide non-stopservices linkingDWC toCentral andEasternEu-rope, effective from October 27. Wizz Air has afleet of 40 Airbus A320 aircraft operating over1,500 weekly flights to 93 destinations. JazeeraAirways will start serving Al Maktoum Interna-tional at Dubai World Central with two weeklyflights starting October 31. Jazeera Airwaysserves 19populardestinations in theMiddleEastfrom Kuwait. The airline operates seven fullyownedAirbusA320s, eachfittedwitha two-classcabin comprising of a Business Class and anEconomy Class.

“DWC is Dubai’s airport of the future and afundamental element of ourmaster plan whichis being designed to accommodate the tremen-dous passenger growth being projected until2040 and beyond,” said Griffiths.

A collaborative effort betweenDubai Airports andDubai Aviationengineering Projects, dnata, Dubai Duty Free and control authoritiessuch as Dubai Police, the General Directorate of residency andForeign Affairs andDubai Customs, among others — the trial wasdesigned to evaluate the readiness of staff, systems and processesat the new facility by simulating a typical airport operation

A collaborative effort betweenDubai Airports andDubai Aviationengineering Projects, dnata, Dubai Duty Free and control authoritiessuch as Dubai Police, the General Directorate of residency andForeign Affairs andDubai Customs, among others — the trial was

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20Khaleej Times Special Report October 27, 2013

The General Civil Aviation Authority(GCAA), the sole regulator of all li-censed airfieldswithin theUAE, hascertified Al Maktoum Internationalat Dubai World Central (DWC) for

passenger operations after assessing and con-firming full compliance of the aerodrome withits stringent requirements. This paves way fora successful opening of the new passenger ter-minal building.

In a recent letter issuedbyGCAA’sAirNaviga-tion and Aerodrome department, the regulatoraccepted the implementation process for fullpassenger operations at the new airport andacknowledged the“hardworkandcommitmentof Dubai Airports in achieving the status of fullaerodrome operations”. Regulatory oversightis managed through the close cooperation ofDubai Airports Airside Operations staff thatwork closely with the GCAA to ensure that allaspects of operations at both DXB andDWC arefully compliant with the highest professionalinternational standards and regulations set outin federal law. “This is a welcomed and criticalstep forward in the process of preparing DWCfor full passenger operations,” said Jamal Zaal,Vice-President of Airside Operations at DubaiAirports. “Wewill continue to press aheadwith

trials that test every system, process and pieceof equipment in thenew terminal, be it signage,gates or boarding procedures to make sure thenew facility is ready to accept passengers onOctober 27.”

Facility preparations culminated in advancedpassenger trialsonOctober 12where the full pas-senger journey through the new terminal weretested by some 1,000members of the travellingpublic to identify areas of improvement beforeits doors opened for business. An advancedpas-senger trial using employees recently took placeearly October as a dress rehearsal for the publictrials.DubaiAirportsexperiencedoverwhelmingsupport from volunteers in its trial recruitmentcampaignandwasoversubscribedwithinthefirst48 hours. “Aswas the casewith ConcourseA tri-als last year, the support from volunteers hasbeen tremendous which only goes to prove thatin Dubai, people are passionate about aviation,”saidPaulGriffiths,CEO,DubaiAirports.Thenewpassenger terminal building is designed to ac-commodate five to sevenmillion passengers peryear. When completed, DWC will be the largestairport in theworldwithfiverunwaysandcapac-ity for 160 million passengers and 12 milliontonnes of cargo.

Al Maktoum International certified for passenger operations by GCAA prior to launch

PreParationsunderway

the newpassengerterminal buildingis designed toaccommodate five tosevenmillion passengersper year.Whencompleted, DWCwill bethe largest airport in theworldwith five runwaysand capacity for 160million passengers and 12million tonnes of cargo

the newpassengerterminal buildingis designed to

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22Khaleej Times Special Report October 27, 2013

Traffic at the world’s second busiestinternational airport surged 23.8 percent in August,making it the busiestmonth in terms of passenger num-bers in Dubai International’s his-

tory, according to a traffic report issued byDubai Airports.

According to the report, themonthly passen-gertrafficatDubaiInternationalreached5,999,375inAugust,ayear-on-year increaseof23.8percentcompared to 4,847,152 in the correspondingmonth in 2012. The surge is the result of a stronggrowth in almost all markets and the effect ofRamadanandEidtravel that furtherboostedtraf-fic during themonth.

Withmonthly traffic breaching a five-millionpassengermarkfornineconsecutivemonths, theyear-to-datepassengernumber increasedby16.4per cent to 43,971,839 compared to 37,784,946recorded during the first eight months of 2012.

Spurredby the stronggrowth inmarkets suchas Saudi Arabia, Bahrain, Qatar and Kuwait, theAGCC routes topped the list of regions with thelargest growth inpassengernumbers (+289,021),Western Europe (+258,288) — which has beenpositively affected by the launch of Qantas’ ser-vices to Dubai; followed by the traditionallystrong market of the Indian subcontinent(+163,657) and Africa (+89,533). The top regionsin termsofpercentagegrowth in traffic includedEastern Europe (82 per cent), Australasia (45 percent), and Asia Pacific (40.4 per cent).

Aircraft movements during August reached31,198, up 11.5 per cent from 27,986 recordedduring thecorrespondingmonth in2012.Duringthefirst eightmonthsof theyear, aircraftmove-ments totalled 242,571, up 7.3 per cent com-pared to 226,064 during the correspondingperiod in 2012.

Year-to-date cargo volumes increased by 8.1per cent to reach 1,588,716 tonnes compared to1,469,476 tonnes during the first eight monthsof 2012. Monthly cargo volume contracted by 3per cent inAugust reaching 184,877 tonnescom-pared to 190,770 tonnes in August 2012.

Commenting on the consistently strong per-formanceof thehub,PaulGriffiths,CEOofDubaiAirports said, “The results have been very satis-fying so far this year with the airport achievingtraffic growth rate well over the projected fig-ures. While five million passengers per monthhas become a standard at Dubai International,it’s worth noting that in August we were barelytwoAirbusA380s short ofhitting the six-millionpassenger figure.

“The signs are good for the remainder of theyear, the highlight ofwhichwill be the launch ofpassenger operations at Al Maktoum Interna-tional at Dubai World Central (DWC). We havesignedMoUswith two airlines and are in discus-sionwith a number of other carriers to start ser-vices at the new airport while Wizz Air has con-firmed it will start operations on October 27 asDWC’s launch customer.”

Dubai International airport recently saw passenger traffic of six million

MakingaMark

According to thereport, themonthlypassenger traffic atDubai Internationalreached 5,999,375in August, a year-on-year increase of 23.8per cent comparedto 4,847,152 in thecorrespondingmonthin 2012

According to thereport, themonthlypassenger traffic at

Photo by: Wam

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growing with rollout plans for Terminals 1and 2, and Al Maktoum International.

ThesmartgatesarefreetousebyregisteredUAE citizens and residents, GCC nationalsand33pre-approvedcountriestoreceivevisaon arrival. There are 20 registration stationsthroughout Dubai for travellers to registertheir biometrics and use the smart gateswhen they arrive in Dubai at Terminal 3.

“We engineer online and technologyinnovations today to support Expo 2020tomorrow,” Thani added.

Within emaratech’s ambition to becometheregional leader in theautomatedboardercontrol, Thani announced the exclusivereseller agreement with SRI Internationalheadquartered in New Jersey, US.

“We have partnered with them for therevolutionary new biometric technologysystemcalled ‘Irison theMove’.Our reselleragreement covers both theUAEand Jordan.We are still in the R&D phase to know howtomaximise the benefit of using IRIS on themove technology as there is a vast range ofbenefits for different industries.”

“One of its many benefits will be at theairports to ensure better traveller flow andincrease passengers’ experience. Workingclosely with our strategic partner, theGeneral Directorate for Residency andForeigners Affairs, wewill be launching thebeta version of the project in the coming 12months followed by official launch withinsixmonths.Webelievethat IRISonthemoveis the future of intelligent traveling,” Thaniconcluded.

23Khaleej Times Special Report October 27, 2013

emaratech, a leadingonline and technologysolutions company in the Arab region,provides high-end market strategies,outsourced technology and advancedbusiness information technology solutionsfor bothprivate andpublic sectors. Servicesinclude system integration, applicationsdevelopment, business consulting,infrastructurehosting,businessanalysisandprocess re-engineering, business process,consultancy, quality management andmanaged services.

emaratech’se-Visasystemshaveprocessedmore than 50 million applications andtransactions for individuals, establishmentsand channel partners this year. At the sametime, emaratech systems processed over 12million applications for Emirates ID.

Building strong relationships betweenemaratechand its channelpartners enabledemaratech’s systems to successfullycomplete 30 million applications andtransactions through its systems.

With such a huge amount of dailyapplications and transactions, a first-levelcall centre support is needed. emaratech’scall centres have received and managed 1.5million contacts this year alone.

For applications submitted online and toensure convenience for everyone using theonlinesystemsande-Commerce,emaratechhas engineered a homegrown paymentchannel: noqodi.

noqodi is apride icon for theUAEcitizensand residents. It is a homegrown Emirationline and mobile payment gateway thatoffers complete financial management,settlementandreconciliationforallpaymentchannels.

noqodi is a PCI Data Security Standard-certified payment gateway.

PCI certificate is thehighest certificate forinformationsecurity standards fromthePCISecurity Standards Council, which ensurescardholder and payment information aretransferred safely and securely.

noqodi has managed over Dh3 billiontransactions last year.

While emaratech systems verifies,processes, quality checks and managesonline system integrated services andpayment transactions submissions, manyoperations cannot be completed withoutefficient, effective and express courierservices.

“Zajel, a subsidiaryof emaratech receivesand delivers all government agenciesservices contracted to ensure that weminimise the need for people to visitgovernment agencies to complete theirapplications,”commentedThaniA.Alzaffin,Director General and Board Member ofemaratech.

“Building this capacity enables usaccomplish our vision. To become theregional leader in the intellectual propertycreation and business process outsourcingin the knowledge economy by 2020,” heconfirmed.

Many are not aware that emaratech isbehind the engineering of the UAE e-Gatessince 2007 with over 150 e-Gates alreadyoperational in the UAE, Oman and Jordanairports.

Twenty-eight of the secondgenerationofthe e-Gates, best known as the smart gates,are already operational in Terminal 3 ofDubai Airports with 38 smart counters and

Gateway towards e-futureemaratech combinesonline engineeringand innovativesolutions to supportthe region’s dynamictech strategies

the smart gates are free to useby registereduAe citizens andresidents, GCC nationals and 33pre-approved countries to receivevisa on arrival. there are 20registration stations throughoutDubai for travellers to registertheir biometrics and use thesmart gateswhen they arrive inDubai at terminal 3

emaratech’s e-Visa systems haveprocessedmore than 50millionapplications and transactionsfor individuals, establishmentsand channel partners this year.At the same time, emaratechsystems processed over 12millionapplications for emirates ID

emaratech’s e-Visa systems haveprocessedmore than 50millionapplications and transactions

the smart gates are free to useby registereduAe citizens andresidents, GCC nationals and 33

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24Khaleej Times Special Report October 27, 2013

PanalPina World Transport is among thetop four freight forwarding companies inthe world withmore than 500 offices glob-ally, including Dubai, which is the head of-fice for the company’s operations in theMiddle East.

Excited about the opportunities offeredbyDubaiWorldCentral (DWC), Claus SvaneSchmidt, area Managing Director, said:“When theplans forDWCwere announced,wepromptlydecided that thiswas the timeandplace for us to build our regional distri-

bution hub. We fully support the visionbehind themega project to combine one ofthe largest ports in the world with one ofthe future's largest airports in the world ina free zoneenvironment. Thishasprovidedus with a unique environment to deliverstate-of-the-art hub services, linkingmajortrade lanesviaDubai andoffer services such

Leader in freightmanagementPanalpina plans to expandits business in Dubai WorldCentral and continuesto develop supply chainsolutions specific to itsprimary industries

Panalpina hails the vision behindthemega project to combine oneof the largest ports in theworldwith one of the future's largestairports in theworld in a freezone environment

aSapioneer inaviation refuellingservices in theMiddle East,with operations across a number ofcountries dating back to 1930s, it is no surprisethat air BP was the first supplier of aviation Fu-els and Services to Dubai international airportwhen it was inaugurated in 1960.

From humble beginnings, Dubai airports andthe Government of Dubai set out its vision tobecome the global aviation hub. The formationofEmirates in1985andflydubai in2008anchoredthe execution of this strategy tomake the visiona reality. air BP has been a trusted and steadfastpartner of Dubai on this incredible journey.

Todate,airBPremainsasuccessfulmarketing

Fuelling growth in the UAEAir BP and Dubai Airportscelebrate six decadesof dedication

business with a robust share of the growing jetfuelmarket atDubai internationalairport safelydelivering over 1.4 billion litres to over 40 cus-tomers. air BP is already the leading supplier offuel at the recently inaugurated al Maktouminternational airport at Dubai World Central.

Successfulpartnershipsarebuiltonsolidfoun-dations. air BP’s commitment to invest forgrowth, safe operations and on-time delivery toairlinecustomers is thefundamental tenetof thispartnership. itsworld-class technical standards,engineering solutions, innovative offers and se-curity of supply is vital to serving the rapidgrowthatDubaiairports andmeet thedemandsof the airline community.

in recognition of air BP’s leadership role insafety and service excellence to the airline com-munity, theDCaaandDubaiairporthaveaward-ed air BP the ‘Distinguished Supplier award’ onseven occasions, the maximum for any serviceprovider at the airport.

air BP remains deeply committed to Dubai,evidencedby its long-termconcessionsatDubaiinternational andalMaktouminternational air-ports. it is investing in the future of Dubai’s air-ports, Emirates and flydubai and looks forwardto celebrating the next 50 years of partnership.

as sea-air and consolidation services toMiddleEast andafrica for cargooriginatingin asia, Europe or north america. This al-lowsus tobe aone-stop shop for our clientsthereby supporting them in the executionof their supply chain strategies for Dubaiand the Middle East.”

The areamanaging director further add-ed that the arrival of the first passengerflight at alMaktoum international testifiesthe vision for DWC and is yet another stepfor DWC to become a global showcase formodern logistics airport and competitivelogisticsmegahub supportedbyall thema-jor carriers.

Panalpina plans to further expand itsbusiness inDWC, as it continues todevelopsupply chain solutions specific to its pri-mary industries, suchasoil andgas,hi-tech,automotive, retail and healthcare. “Thesesolutions require further investments thatform part of our strategic plan for the UaEand the Middle East,” concluded Schmidt.

In recognition of AirBP’s leadership rolein safety and serviceexcellence to theairline community,the DCAA andDubai Airport haveawardedAir BPthe ‘DistinguishedSupplier Award’ onseven occasions, themaximum for anyservice provider atthe airport

Panalpina hails the vision behindthemega project to combine oneof the largest ports in theworldwith one of the future's largest

In recognition of AirBP’s leadership rolein safety and service

Page 25: Al Maktoum International Airport

Dubai international airport is the first air-port in the region to introduce state-of-the-artmodularsleepingpodsthatoffercomfort,privacy, entertainment and connectivity totravellers at the world’s fourth busiest air-port. Eachof theaccommodationunits con-tains a full-sized bed, a touch-screen televi-sion offering a selection of entertainmentand music, as well as high speed internetaccess. Design of the units is made withminimalist approach with an emphasis onfunction. Most importantly, the units areconnected to theairport'sflight informationsystem to ensure that amidst rest and relax-ation passengers do not miss their flights.Ten sound-proof units, which have beeninstalled next to Gate 122 at theDubai inter-national’s Terminal 1, are alreadyproving tobe amajor attraction.

Snooze Cube

Everything you would expect from•a luxury hotel in a small space.a safe, quiet space to relax while•waiting for your flight.inside the airport terminal building,•accessible from public areas.a short walk from check-in, arrivals•andminutes from other terminals.SnoozeCubesare locatedwithin the•secure transit area, minutes fromthe departure gates and easilyaccessible.

business solutionsSnoozeCubeshave free internet access−in every cube allowing you to stay intouch with your business world.

Sleeping solutionsarrive, relax or sleep in a comfortable−bed,assuredyouwillnotmissyourcon-nectionflightandgettoyourdestinationjet lag-free.

entertainment solutionsif sleeping isnot foryou,watch theLCD−TV, plug in your laptop to the internetor listen to music.

TeChnology for you

aSnoozeCube is auniquestyleof accom-modation inspired by the pursuit of spaceefficiency and functional comfort, originat-ing from the adaptive and creative spirit ofa New Zealander.

a typical Snooze Cube is composed of aprivate space. The actual sleeping room is aSnoozeCubeunitmadeof reinforcedplastic.all the required amenities are provided inthe unit including LCD TV, internet accessand ambient lighting.

an innovativeapproach to theever-grow-ing demandof international travellers visit-ing themost crowdedplaces in theworld. aSnooze Cube is a total end-to-end solution.

flexible SoluTion for Travel needS

For the numerous people who travel and

Step inand relaxSnooze Cube: Theworld's first modularaccomodation for airports

have some spare time before their connect-ing flights can rest, sleep, catch up on workin a Snooze Cube.

The cube gives passengers the option•tonot leave theairportduring layoversand flight delaysarrive and relax•Easy to install•Replace damaged ones efficiently•Single plug to manwire system•Size: L=2,490, H=2,140 andW=1,400•

Snooze Cube SoluTionS

bedding•air conditioning•Ventilation•internet outlets•Security•Touch LCDmonitor•alarm•ambient lighting•Sound proof cubes•

Snooze Cubes are successfully launchedat Dubai airport Terminal 1 at Gate 122.

Youcansatisfyyourpassengersbyprovid-ing them the perfect private and functionalplace while waiting for their flight.

25Khaleej Times Special Report October 27, 2013

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26Khaleej Times Special Report October 27, 2013

EmojEt, a joint venture project betweenEmirates General Petroleum Corporation,Emarat, and Exxonmobil was launched in1991 to provide jet fuel at Dubai Interna-tional Airport. With the opening of the AlmaktoumInternational injune2010,Emojet

Fuelling ambitionSupplying fuel andrefuelling services toairlines at DWC

thErE are parts of Al maktoum Interna-tional that are not obvious and nor will beexperienced by the everyday passenger.thesecomponents,however,aresignificantand critical tomaking an airport safe, func-tional and ready for the extraordinary,should the need ever arise.

Stretched across a nearly six-kilometrerunway zone are three fire and rescue facili-tiescontrolledthroughamaincontrolcentreat the base of the AtC crownedwith its owncontrol tower and fail-safe network.

the fire and rescue facilities were de-signed and built with the ability to functionautonomously in theeventofanemergency.Each of the centres houses between four tosix fire tenders, rescue vehicles, crew areasaswell ascommandrooms linkedto theAtCas well as themain control centre.

to the south of the AtC is the fuel anddefuel staging facility that receivesdifferentgrades of fuel from themain fuel depot, lo-cated about 10 kilometres away. With over50 bays to host fuel tenders, the facility isalways in readiness to supply special fuelmixes or act as an alternate source to the

Behind-the-scenes expertsConvrgnt Value Engineeringplayed an integral role inthe functional and securityaspects of Al MaktoumInternational airport

ConvrgnTvalue engineering

automated direct feed fuelling system. theentire fuel and defuel operation is run froma commandand control centre located in itsowndedicatedbuildingwithin thecomplex,which also houses the maintenance andworkshop facilities.

At some distance is the detention and se-curity complex operated by Dubai Policewithspecialistbuildings forsecurityofficers,maleandfemaledetentioncentres,armsandammunition depot, canine housing andtraining unit as well as parade grounds.

ConvrgntValueEngineeringwasassignedthe responsibility to build these integralcomplexes, starting at themost challengingphaseofheightenedconstructionactivity inthe country. the nature andmake-up of theprojects required integration and coordina-tion of several specialist agencies as well asthe need tomeet the strict standards for in-ternational airports. With Al maktoum In-ternational slated tobecomeoneof the larg-est airports in theworld, performing tohighquality and expectations was even moredemanding.

Prasad Somarajan, Commercial managerat Convrgnt explained, “there were threechallenges we had to meet and conquer inorder to reach our goal — logistics to jebelAli during the boom days, logistics withinthe sitewith eachproject being several kilo-metres apart and airside, and most impor-tantly, require every engineer, worker andvendor to understand that less than stellarperformance was not an option.”

It was clear to all parties, DCA–EP, Dar AlhandasahandConvrgnt that theemergencyresponse facilities, fuel, defuel and securitycomponents would be the key to orAtphase of the project. the team facedunforeseen challenges, individually andcollectively,working together as each issuewas tackled and resolved to keep the workmoving onwards.

Upon completion of Convrgnt’s primaryprojects, DCA asked Convrgnt to undertakeadditional works that required express andurgent attention. Convrgntwas taskedwithcompleting theAtCServerFarmcontractona fast-trackbasis aswell asfit-outof themFSControl room. the opening date for cargoflights in june 2010 had been set and it wascritical that these works are ready well be-fore.WorkingcloselywithADPIandDCA–EPteams, the target completion was achievedand the airport opened for cargo operationsas scheduled.

Anil B. Gokhale, Convrgnt’s Divisionalmanager –mEP, summedup theexperience“I joined the team when testing andcommissioning, the most crucial phase inreadiness, had begun with many differentand integrated systems being broughtonline, Convrgnt undertook the additionalresponsibility to deliver the AtC and mFScontrol room scope. the spirit with whicheveryone responded to the intensity andlimitation of time was remarkable. I amhappy to have been a part of a successfulresult in the end.”

expanded its operations to the new airportenteringaconcessionagreementwithDubaiAirports to become one of the suppliers offuel and refuelling services to airlines atDubai World Central.

Emojet’s entry into Al maktoum Interna-tionalhighlights thevital roleof thecorpora-tion to become a principal player in the

aviation fuel supply sector. this achieve-ment conforms to Emarat’s aspirations andambitions toexpand its services tomeet themarket’sneedsanddemands,andhighlightsthecorporation’s commitment tocontributeto Dubai’s future growth and support thenational economy.

AlmaktoumInternationalairportatDubaiWorld Central is set to become one of theworld’s biggest airports in terms of volumeandsizeand its capability tohandle 160mil-lion passengers and 12 million tonnes ofcargo per year.

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Ducab, one of the leading manufacturers ofhigh-quality cables and wires in the MiddleEast, has contributed to the construction of alMaktoum International airport, for which theyhave been instrumentally involved in the sup-ply of cables and wiring. The airport is antici-pated to be the largest airport in the world.

Ducabhassuppliedcablingthroughoutthefiveyears it has taken to construct al MaktoumInternational, and its reputation as the largestsupplier of industrial cabling in the Middle Eastgoes hand-in-hand with what has been a hugeproject. The construction of the airport is thelargest infrastructureproject currentlyoperatinginDubai.Mostof thecablingandwiring requiredfor this project is manufactured by Ducab,including LV, building wire, and a variety ofspecialist cabling.

This huge deal has further cemented Ducab’sposition as a leading supplier of world-classindustrial cabling and wiring to the local uaEmarketplace.Ducabanticipates thathavingbeeninvolved in such amajor project will also help itdevelop newmarkets for its productswithin thelocal region.

In order to deliver the cabling for the al Mak-toumInternationalproject,Ducabpartneredwith

alNaboodaGroup,KharafiNational,andThermoLLc to ensure an efficient and effective delivery.It is expected that suchasalubriouscontractwithamajorinternationalairporthasfurtherenhancedDucab’s reputation.

Speaking on the subject of the al MaktoumInternationalproject,colinMcKay,GeneralMan-ager forSalesandMarketing,Ducab,noted:“Du-cab is delighted to have been centrally involvedin thishuge infrastructureproject, thebiggest inDubai. This will further enhance the company’salreadyestablished reputationasoneof the larg-est suppliers of industrial cabling in the MiddleEast, as well as further cementing its status as atrusted uaE business.”

He added: “Ducab is also keen to emphasisethat the vast majority of cabling utilised in thisproject has been manufactured in the uaE.Thus, this will naturally make a great contribu-tion to the uaE economy, as well as provide jobopportunities for locals in linewith the processof Emiratisation.”

McKay alsomentioned that there are obviouseconomicbenefits createdbyalMaktoumInter-national project for theuaE. Firstly, such amas-sive infrastructure project will naturally havedirect economic advantages for the local econo-my. but therewill also be benefits relating to theinvestmentsmadeintheairport,whichwillmakethe project even more economically valuableone, such as capital inflows into the uaE fromtourismsector.Overall, theproject is set tomakea huge contribution to the local community, theDubai economy, and the central government’ssocio-economic vision.

Spreading its wingDucab’s Dh100millioncabling plays a significantpart in the construction ofthe world’s biggest airport

Ducab

Ducab is delighted tohave been centrallyinvolved in thishuge infrastructureproject, the biggestin Dubai. this willfurther enhance thecompany’s alreadyestablished reputationas one of the largestsuppliers of industrialcabling in theMiddleeast, aswell as furthercementing its status asa trusteduAe business

—colinMcKay

colinMcKay

27Khaleej Times Special Report October 27, 2013

Ducab is delighted tohave been centrallyinvolved in thishuge infrastructure

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28Khaleej Times Special Report October 27, 2013

G4S, a leading global security andoutsourc-inggroup, specialises inoutsourcingofbusi-nessprocesses insectorswheresecurityandsafety risksare considereda strategic threat.G4S has operations in more than 120 coun-tries and over 620,000 employees.

G4S is the largest multi-solution securityprovider in theMiddleEast and theUAE,of-fering manned security services, securitysystems, cash solutions and facilities man-agement to airlines, airports and aviationfacilitiesacross theUAE,SaudiArabia,Qatar,Kuwait, Bahrain and Oman.

Mohamed Ezzeldin,MD of G4SUAE, toldKhaleejTimes that thecompanyhasa singu-lar plan to be the only security solutionsproviderof choice in thecountry, emphasis-ing that security is one of the vital parts ofintegrated facilities management.

G4S has been operating in the UAE since1994. The firm currently employs approxi-mately9,000staffandprovides security ser-vices to hundreds of public, private and cor-poratecustomersthroughouttheUAE.Asoneofthelargestsecurityserviceproviders intheemirates, G4S operates from its network ofovereightbranchofficesinAbuDhabi,Dubai,Sharjah,AlAin,Fujairah,RasAlKhaimahandAjman to serve customers across a range ofsectors such as aviation, local governmentdepartments, financial institutes, hotels,shoppingmalls and retail business.

G4S provides a diverse range of aviationservices in linewith ICAOandTSAstandardsand requirements. It keeps up-to-date withthe latest developments in all areas of avia-tion including biometrics, exposure detec-tion systems and screening technologies.Ezzeldin says: “Our main focus at the mo-ment is to concentrate on some keymarket

Multi-solution securityThe firm has secured itsplace as one of the keyplayers in the market

RSA LOGISTICS is the first company to startoperations in Dubai World Central’s (DWC)logistics district offering contract logistics,freight forwarding, distribution, and supplychainmanagementservicesto itscustomers.Todaywithbusinessverticalsexpandingintochemicals, automotive, oil and gas and proj-ects, the company is set to augment its700,000 square feet of logistics space by 60per cent in the next sixmonths.

RSA supports many of the world's topbrands from awide spectrum of industries.Its state-of-the-art facilitiesare ISO-certifiedand rated five-star by the DMCC. RSA isproud to be a one-stop shop that deliversintegrated solutions to its clients.

RSA’s land transportation platform is de-signed toensure superior serviceandvisibil-ity.Allkeypointsofinterfaceandcrossborder

movements are managed in-house. Mean-while, RSA’s extensive international freightservices render no commercial destinationoutofreach.Aidedbyaglobalagentnetwork,RSA’sdedicatedteamappliesregionalmarketknowledgetoeveryshipment,movingfreightfromdoor to door with precision.

In January, RSA commenced operationsinKenya. Its investments include amodernintegrated warehouse complete with rack-ing facilities and an efficient IT platform tointegrate the WMS offering with all otherservices.

Having partnered with Germany-basedlogistics companyAlfredTalke Logistic Ser-vices, the joint venture is currently con-structingastate-of-the-artchemicalsstoragefacility in DWC. These strides in growth area testament toRSA’s commitment toprovid-ing world-class solutions to its customerswith a personal touch.

Focal point for freight servicesRSA supports many ofthe world's top brandsand is proud to be aone-stop shop thatdelivers integratedsolutions to its clients

RSA LogiSTicS

Having partneredwith Germany-based logistics companyAlfredtalke logistic Services, the jointventure is currently constructinga state-of-the-art chemicalsstorage facility in DWC

sectors where our experience and track re-cord is most suited.”

Through various technological relation-ships, G4S has become a manufacturer ofworld-classsecurityelectronicssuchasCCTVcameras, alarmsystemsandaccess controls.“In this industry it is so often the case thattechnology is just technology and you needtodifferentiateyourproducts.Manycompa-nies manufacture CCTV cameras, for exam-ple, but G4S has its own production lines inorder to ensure that we stay ahead in termsof design, and that our products exceed thecustomer’s expectations,” Ezzeldin notes.

The company has covered many majorevents in the UAE including local and inter-national sports activities, such as the AbuDhabiTennisChampionshipandFIFAWorldCup, International Cricket Series andMotorSports livemusicevents,managingbetween15,000-25,000 people at various venues,including the concerts.

Ezzeldin goes on to outline that financialservices are a major sector of focus for G4S,andthecompanyhasbecomeastrategicpart-ner for much of the local banking industryoffering themwide range of cash solutions.

Having partneredwith Germany-based logistics companyAlfredtalke logistic Services, the joint

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Latha Krishnan

Formorethanthreedecades, theCavotecGrouphas developedpower transmission, distributionandcontrol technologiesthatformalinkbetweenfixed and mobile equipment in the ports andmaritime, airports, mining and tunnelling andgeneral industry sectors.

Cavotec Middle East, the UAE-based subsid-iary of Cavotec, has a large number of customerreferences at airports in the UAE and the region.In fact ithasbecomethego-toproviderofgroundsupport equipment (GSE) solutions that enableseveral of these airports to function efficiently,sustainably and profitably.

Working closelywith Dubai Airports, Cavotechas and continues to support and manage theregion’sburgeoningair trafficandaviation infra-structure.“recently,weannouncedanimportantorder for GSE for Emirates Engineering’s A380hangars in Dubai International Airport. For thisproject,wearesupplying, installingandcommis-sioning in-ground pop-up utility pits and pre-conditioned air (PCA) units. Delivery is alreadyunderway and commissioning is scheduled forthe end of this year. our PCA units and pit sys-tems are in use elsewhere at the airport, supply-ing aircraft with power, electricity and water.Additionally,we recentlyopenedoneofourflag-ship projects — the new, dedicated A380 Con-courseatDubai InternationalAirport—wherewesuppliedarangeofutilitysystems,” informsJuer-gen Strommer, Managing Director of CavotecMiddle East FZE.

The Cavotec systems implemented at DubaiAirport have demonstrated its reliability and ro-bustness. This has encouraged the company topursuesystemintegrationforall itsmanufacturedsystemssuchasPCA,400Hzconvertersaswellasits utility pits systems, which are now in use inregionalairports inQatar,oman,Bahrain,Kuwait

andSaudiArabia.Cavotec iscurrentlycompletingprojects inMuscat and Salalah airports.

“our landmark project in Bahrain, featuringour breakthrough subfreezing PCA technology,iswidely known in thismarket and serving as anexcellent customer reference.Wearealsosteadi-ly expanding our activities in Kuwait and SaudiArabia,” says Strommer.

With Dubai aiming towelcome a projected 98millionvisitors,andtheGCCset toaccommodatea total of 250 million passengers by 2020, addi-tional airports and expansion projects are nowan absolute necessity while the region strives toefficiently serve the growing travel market. Asthenationalaviation industryhasdevelopedintoa key contributor to the UAE’s GDP, a total ofDh700billion in investments, Dh28 billion com-ing fromDubai andDh25 billion fromAbuDhabihave been planned for airport development ac-tivities in the country.

Cavotec is well prepared to take on the de-mands of these planned expansions. Strommerexplains: “The infrastructure of 21st century air-ports continues to focus on reducing the envi-ronmental impactof its operations.our inspiredsolutions are geared towards achieving this spe-cific goal as we develop future-proof productscentred on sustainability, energy efficiency andreduced operational costs.”

Partnersin growthCavotec Middle Eastprovides ground supportequipment solutionsto enable airports tofunction efficiently,sustainably and profitably

CavoteCMiddle east

Juergen strommer

the infrastructure of 21st century airports continues to focus onreducing the environmental impact of its operations. our inspiredsolutions are geared towards achieving this specific goal aswedevelop future-proof products centred on sustainability, energyefficiency and reduced operational costs

— Juergen strommer

29Khaleej times Special Report October 27, 2013

the infrastructure of 21reducing the environmental impact of its operations. our inspiredsolutions are geared towards achieving this specific goal aswedevelop future-proof products centred on sustainability, energy

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On the path to progressApart from protecting theinterests of the businesscommunity, the DubaiChamber of Commerce andIndustry promotes Dubaias an international hub forbusiness and services

Since its formation in 1965, the Dubai chamberof commerce and industry has played a key rolein representing, supporting and protecting theinterests of the business community in Dubai.

its three main strategic objectives — to createa favourable business environment, support thedevelopment of business and promote Dubai asan international business hub — have played apivotal role in supporting Dubai's position as aglobal hub for business and services.

Dubai chamber now represents more than150,000 companies and has been instrumentalin enhancing competitiveness and creating abusiness-friendly environment that helps com-panies develop its commercial activities andcompete in the global market.

A leadingchamberof commerce in theMiddleeast, Dubai chamber aims to strengthen coop-eration between Dubai’s public and private sec-tors and has established 27 sector-specific busi-ness groups and 43 country-specific businesscouncils toenhancecommunicationwithall sec-tions of the business community.

Dubai chamber provides a range of value-added services to its members and the widerbusiness community, including issuing certifi-cates of origin, conducting business researchand advocacy, offering mediation, arbitrationand credit rating services, receiving and organ-ising trade missions, participating in trade ex-hibitions and organising entrepreneurial train-ing courses and workshops.

AmongDubai chamber’smajor initiatives arethe Mohammed Bin Rashid Al MaktoumBusiness Award; the centre for ResponsibleBusiness; Dubai international Arbitrationcentre; the University of Dubai; and DubaiBusiness Women council.

Recently, Dubai chamber began expandingits reach into new global markets in order toexpand its network coverage, help itsmembers

tap into new investment opportunities abroadand to attract the best international businessesto Dubai.

As part of this strategy, the organisation hasopened two international representative officesin Azerbaijan, ethiopia and is on the verge ofopening its third overseas office in Kurdistan toenhance two-way business cooperation. Thechamber is on track to open upto 20 such of-ficesover thenext three tofiveyears inkey loca-tions around the world.

For more information visitwww.dubaichamber.com

Dubai Chamberprovides a range ofvalue-added servicesto itsmembers andthewider businesscommunity, includingissuing certificatesof origin, conductingbusiness research andadvocacy, offeringmediation, arbitrationand credit ratingservices, receivingand organising trademissions, participatingin trade exhibitionsand organisingentrepreneurialtraining coursesandworkshops

30Khaleej Times Special Report October 27, 2013

Dubai Chamberprovides a range ofvalue-added servicesto itsmembers and

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