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    A

    Dissertation Project Synopsis

    On

    Customer Perception toward investment in Mutual

    Funds

    Submitted To:-Dr. C.V.Divakar Sir

    Under The Guidance Of

    Mr. Henadeep KS

    City Sales Manager

    Share Khan Bangalore

    Submitted By:-

    Akhilesh Pandey(PGDMA-1102)

    Dayananda Sagar Business School

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    Company Introduction:

    Sharekhan is the retail broking arm of SSKI, an organization with more

    than eight decades of trust & credibility in the stock market. Sharekhan is

    one of the top retail brokerage houses in India with a strong online trading

    platform. It has one of the largest networks in the country with more than

    800 outlets in more than 400 cities and Indias premier online trading portal

    www.sharekhan.com.

    The company offers:

    Broking in Equities & Derivatives on NSE & BSE

    Depository Services

    Commodities Trading on MCX & NCDEX

    IPO Services

    Portfolio Management Services

    Distribution Services

    Structured Products with Fixed Returns

    Dayananda Sagar Business School

    http://www.sharekhan.com/http://www.sharekhan.com/
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    Introduction Of Study:

    A Mutual is a pool of money, which is collected from many investors and

    is invested by an asset management company to achieve some objective of theinvestors. Thus, a mutual fund is a collective investment process. An Asset

    management Company(AMC) collects many investor money. It invest this in

    various securities to generate return for the investor. Investor get returns after

    deducting the related expenses. If there is any loss, it would be borne by the

    investors. An Asset management company manages the pool of money; therefore,

    it is also an indirect form of investment for investors

    Objective Of The Study:

    The study aims at analyzing the following major issues:

    To enhance our knowledge about mutual fund

    The objective of this study is to measuring satisfaction level of

    Customers regarding MF.

    To study the consumer awareness regarding mutual fund

    To analyze the perception of existing investors about Mutual Fund.

    Evaluate perception towards risk involved in mutual fund in comparison

    to avenues

    To study the diversification of mutual fund.

    Dayananda Sagar Business School

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    Scope of study

    This study will help in understanding the growing mutual fund market in India

    This study will help to understand that How M F company functioning in recent

    loom marker condition

    This study will help to organization to understand the changing needs of the

    customers

    Limitation of study

    The study is limited to specific area of the Bangolre City

    The study has limited sample size of 50

    The study has been limited by time and cost factors

    The time has constraint of 2 to 4 weeks

    Dayananda Sagar Business School

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    Research & Mythology

    Primary Data:

    Primary data are collected through personal and telephonic interviews with the

    help of a structured questionnaire.

    Secondary Data:

    These data are collected from company sources, internet, magazines,

    newspapers and reference books

    TYPE OF SAMPLING USED

    Non-probability type of sampling.

    In non-probability sampling, the chance of any particular unit in the population being

    selected is unknown. Since randomness is not involved in the selection process, an

    estimate of the sampling error cannot be made. But this does not mean that the findings

    obtained from non-probability sampling are of questionable value. If properly conducted

    their findings can be as accurate as those obtained from probability sampling.

    Convenience Sampling

    As the name implies, a convenience sample is one chosen purely for expedience (e.g.,

    items are selected because they are easy or cheap to find and measure. While few analysts

    would find credibility in conclusions from such extreme cases, the inappropriateness of

    using convenience sampling to estimate universe values is not widely recognized. The

    major problem with this (and other non-probability method) is that one is unable to draw

    objective inference about a rigorously defined universe. In practice, it is often found thatthe response given by "convenient" items in a universe differ significantly from the

    responses given by universe items that are less accessible. As a result, unless one is

    dealing with a known highly homogeneous universe (virtually all items responding alike),

    convenience sampling should not be used to estimate universe values.

    Sample Size

    Dayananda Sagar Business School

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    The sample size taken in the project work is 50. The area selected is Bangalore and its

    surrounding area.

    Dayananda Sagar Business School