Ajith Kumar MS#60/9, Door 1, Floor 2, Behind Chamundeshwari temple, Doddabommasandra, Bangalore 560097

E-mail: gowdasajith@gmail.comContact: +91 9742202224

Executive Summary

An experienced professional with 5.4 years of experience at Tata Consultancy Services in Global Custody Middle Office & SAP Data Service Bureau Teams. Key areas of specialized knowledge includes: Business Analysis, MIS Reporting, PMO Activities, Process automation, Workflow Planning, Quality assurance, LEAN & SIX Sigma trained, Trade Reporting, Step Reporting, Cash Projections, Client Servicing, Client facing, Enquiry management. Management reporting, Client Reporting, Reconciliations, Custodian services and other Investment banking Services

Strong command of business protocols, self-motivator and team player with effective communication, decision making, problem solving and interpersonal skills.

Employment Record

Company NameTata Consultancy Services ltd

Senior Business analyst Banking client (2013 Jun to 2016 Jul) - Key Roles and Responsibilities

Process automations – Supporting Development team in the automaton process which are related to Finance & Accounting (Process)

PMO Activities & MIS Reporting Planning, documentation, analysis and business requirements management Effective Workflow Management for the team Ensure there are NIL Internal & external errors in the team with the help of QA checks Trade Management & Reporting - Ensuring the trades released from the client's end have been

received, matched and settled in a timely manner. Providing updates to the client on a daily basis Enquiry Management - Pertaining to trade matching status, trade settlement status, FX (stand-alone

FX as well as FX linked with trade instruction) status, Non-Receipt of Funds, transaction details and Overdrafts Interest charged to their account

Asset Servicing - Information on the Dividends credited to clients account, Client Holding in specific securities, etc

Reporting - Monthly MIS to the Fund managers providing them a quick snapshot of their performance in a given period

Accurate and Timely Reporting activity for the client's as per agreed SLA's using the firm's various database and tools (majorly Business Objects, MSE Auto scorecard and Views Portfolio Reporting) for generating data

Trend Analysis, Volumes Analysis, Forecast peaks and lows of trade volumes Cash Projections - Forecast, monitor, reconcile and track cash flow (trades, FX, wires, swifts, ATR,

income, corporate actions etc aspects covered) and also provide clients with adjustments. Forecasting specific Client’s cash accounts and reporting it to enable the client to make accurate

investment decisions and avoid potential overdrafts Identify and escalate, any process / procedural changes required as driven by the clients, markets or

business functions Established stringent cross evaluation schedules to achieve 100% accuracy and adherence to SLAs

Projects Undertaken

Automation planning for the year 2015/2016 Budget planning and co ordination for the year 2015/2016 Ongoing Recertification of Reports so as to standardize them and/or discontinue redundant activities SOP Enhancement Risk and Audit Compliance from the process SOP standpoint Centralizing all the SOP's on a SharePoint Report Automation with the help of excel based templates, web-based applications, etc Exploring the opportunity and setting up schedules to auto-direct the reports to the end clients Migration of activities/process from APAC, EMEA and WHEM locations

Business analyst SAP client (2011 Feb – 2013 Jun) - Key Roles and Responsibilities

* Manage and analyse the data that companies collect about customers* Process Lead and opportunity orders from Customers into CRM* Process new Contacts into CRM* Process Areas of Interest/marketing attributes to customer contact data* Extracting, cleansing and executing literature orders from Web* Maintain existing contacts in CRM* Prepares excel sheets with Marketing Data for upload* Managing all the sales related activity of the company. * Handling a high volume of customer enquiries whilst providing a high quality of service * Supporting the field sales team.* Supports EMEA countries in entering various customer data* Assists with reporting pertaining to data quality, data extractions, and data uploads* Carrying out organizational tasks such as data input, processing information and validating.* Provide data for Organising sales promotional campaigns.* Resolving any sales related issues with customers.* Completing the organizational needs of the Sales Department.* Responding to sales queries via, e-mail and in writing.* Supporting to client in data creation* Providing accurate data for campaign execution* Support in creating business transactions * Worked on creating various transactions like Business Activities, Lead and Opportunities* Working on Lead and Opportunities* Supporting the Sales and Marketing team of SAP to execute sales related activities using CRM software* Post campaign analysis and reports to SAP management working on Uploads like ORG, CP's, Transactions, and Relationships* Providing 5 major services such as Upload, List pull, Reporting, Consolidated Formatting and Matching * Creating Activities/leads in running Campaign for SAP AG Global Tele Management* Resolving process related queries and designing the process flow of new processes technology.* create reports for sales, marketing and customer service, helping them to make more effective decisions* Preparing weekly reports such as Organic campaign report, Nurturing campaign report, Field services campaign report, Paid search report for business forecasting

Contributions/Achievements

* Given ideas for data extraction from CRM for quick processing* Also provided many best practices* Awarded star performer by the organization* Regularly recognized by management for work Excellence and process Knowledge* Awarded as Fast Track Learner, Top Productive, HiPOT, Star of the Month awards by the Project for the Process Knowledge acquired within short span of time and working on the same in TCS

Key Skills

Determined and self-confident with good communication skill Exercising good judgment in prioritizing client deliverables Ability to perform in fast pace, multi task and problem solving As a team, identify ways to reduce risk through process re-engineering, automation and levering best

practices Leadership skills and Team handling Proficient on MS-Office Good relationship building and ability to deal with counterparts at all levels Positive “can-do” attitude Willingness to learn Time management skills

Education

Exam Passed & Institution Score Obtained

Course Duration Board/University

Bachelor of Management Studies(Arunodaya degree College) 60.21% Jun 2007 - Apr

2010University of

BangalorePre university education board

Karnataka(BGS institutions)

77.17% Apr 2007 Karnataka State Board

Senior Secondary School(BGS institutions) 58.64% Mar 2005 Karnataka State

Board

Personal Vitae

Nationality: Indian Date of Birth: 06 July, 1989 Marital Status: Single Languages known: English, Hindi, Kannada

I hereby confirm that all the details furnished above are true to the best of my knowledge.

Ajith Kumar MS