aj ajkumar - m21...transportation needs, and long-term community goals 1.3 i can get around without...
TRANSCRIPT
RAJ RAJKUMARGeorge Westinghouse Professor, Electrical and Computer EngineeringDirector, Mobility21 and University Transportation Council
Deploying Transportation Technology
KATHARINE KELLEMANPresident, Port Authority of Allegheny County
ASHLEY HANDCo-founder, CityFi
MARTIN O’MALLEYSenior Fellow and Advisory Council Chair, MetroLab Network
CEM SARAYDARDirector of the Electrical and Controls Systems Research Lab, General Motors
BEN SCHMIDTCEO, Roadbotics
TRAFFIC21 TENTH ANNIVERSARY SYMPOSIUM
Innovating Mobility for All
Transportation
ASHLEY Z. HAND, AIA, LEED AP BD+CCO-FOUNDER + PARTNER@teamcityfi @azhandkc
Happiness
WHO IS CITYFI?
Cityfi is an urban change consultancy that helps create positive change for people and cities.
TECHNOLOGY + THE CITY
TRENDS IN TECHNOLOGY
Cities are facing incredible pressure to adapt to change.
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Approximate time between major technological revolutions (in years)
TRENDS IN TECHNOLOGY
About 77% of U.S. adults own a smartphone, up from 35% in 2011.
Pew Research, 2017
TRENDS IN TECHNOLOGY
90% of the world’s data was generated in the last two years.
Forbes, May 2018
TRENDS IN TECHNOLOGY
New business models are emerging.
HYPER CONSUMPTION
= CREDIT + ADVERTISING+ INDIVIDUAL OWNERSHIP
20th Century
COLLABORATIVE CONSUMPTION
= REPUTATION + COMMUNITY+ SHARED ACCESS
21st Century
TRENDS IN TECHNOLOGY
Cities are struggling to keep up with how to respond and regulate new tech.
TRENDS IN TECHNOLOGY
Tech will introduces many unintended consequences.
TRENDS IN TECHNOLOGY
Cities are combating issues we’ve already created in our public right-of-way.
TRENDS IN TECHNOLOGY
Preparing today for a human-centered city will ensure the outcomes we want for our communities.
TRANSPORTATION HAPPINESS
Taking a human-centered approach requires thinking about ALL people.
A VISION FOR LA
TRANSPORTATION TECH STRATEGY
Establishing a shared vision for the future will guide policy, programs and the tech for better outcomes.
TRANSPORTATION TECH STRATEGY
The city as a platform, the department as mobility manager, and community as partners.
TRANSPORTATION TECH STRATEGY
Envisions a combination of policy, urban design and planning, and experimentation to effect positive change
TRANSPORTATION TECH STRATEGY
MEASURING FOR SUCCESS
TransportationHappiness
TRANSPORTATION HAPPINESS
The status quo isn’t working.
TRANSPORTATION HAPPINESS
We must go beyond appealing to the greater good to transform mobility behavior.
Produced by Discourse Media, data by George Poulos.
TRANSPORTATION HAPPINESS
Driving is the most stressful mode of commuting.
TRANSPORTATION HAPPINESS
Americans spend, on average, about 75 minutes on daily trips.
TRANSPORTATION HAPPINESS
Cycling to work was associated with a 41% lower risk of dying overall compared to commuting by car or public transport. (2017)
TRANSPORTATION HAPPINESS
Understanding user experience is critical to a more human-centered approach to urban mobility.
TRANSPORTATION HAPPINESS
Quality is an issue of equity.
TRANSPORTATION HAPPINESS
We can do so much more to improve user experience today.
TRANSPORTATION HAPPINESS
How might our changing population reshape our neighborhoods?
TRANSPORTATION HAPPINESS
How might we rebalance our public right-of-way to ensure a more equitable, quality experience?
TRANSPORTATION HAPPINESS
How do we overcome politics to more quickly address mobility needs?
TRANSPORTATION HAPPINESS
Quality of service is the strongest determinant of bus ridership.Mineta Transportation Institute
MASLOW’S HIERARCHY OF NEEDS
CORE PRINCIPLES: MOBILITY BILL OF RIGHTS
ACCESSIBILITY RELIABILITY SAFETY & COMFORT CULTURE & COMMUNITY EQUITY & TRANSPARENCY
1.1 I can get around without disruptionsInfrastructure/service is contiguous and regularly available
2.1 I can count on similar travel conditions every dayInfrastructure/service performance is consistent
3.1 I’m protected when I travelInfrastructure/service provides protection for my physical safety and freedom from harassment
4.1 I’m respected when I travelPeople using the transportation system are treated with respect and inclusiveness
5.1 I can count on LADOT to be open and honestLADOT regularly shares with the public, in plain terms and multiple languages, its goals, progress and status of investments in infrastructure + services
1.2 I can start my trip without delayInfrastructure/service can be accessed quickly
2.2 I can travel in about the same amount of time every dayTravel time is consistent
3.2 I’m secure when I travelInfrastructure/service provides protections that ensure my personal and digital security
4.2 I receive quality service when I travelCustomer service is consistently high quality
5.2 I can tell LADOT what I needLADOT engages with all communities to build local capacity to articulate and advocate for social inclusion, transportation needs, and long-term community goals
1.3 I can get around without encountering barriersInfrastructure/service is ADA-compliant or follows principles of universal design
2.3 I have options for how I get placesModal redundancy and flexibility exist
3.3 I can expect well-maintained travel conditionsInfrastructure/service is in good condition and well-maintained
4.3 I’m impressed with my travel conditionsSystem/service achieves a high overall “net promoter” score (i.e. “I would recommend this to others”)
5.3 I can expect LADOT to serve those who are most vulnerableInfrastructure/service investments are prioritized for areas with vulnerable populations, defined by LA Health Atlas
1.4 I know what’s going on when I travelReal-time information about the service or status of the infrastructure is available
3.4 I can expect cleanliness when I travelInfrastructure/service is clean
4.4 My community is respected by LADOT’s processesInfrastructure/service is regularly assessed and improved
1.5 I have options for what I need and how much I payServices/modes span a range of costs, with viable high-quality options at all price
3.5 I can travel comfortablyInfrastructure/service does not detract from quality of life (noise, temperature, smell)
4.5 I enjoy the places where I travelPublic spaces encountered while using infrastructure/services are high quality
TRANSPORTATION HAPPINESS
TRANSPORTATION HAPPINESS
+ + + + + + + ...
TRANSPORTATION HAPPINESS
Start with two of the most data-rich modes.**With easily accessible data.
TRANSPORTATION HAPPINESS
Build upon the data you already have.**Cities have a ton of data already.
TRANSPORTATION HAPPINESS
Applying insights to how we work is essential.**Change is hard but not impossible.
TRANSPORTATION HAPPINESS
The only responsible course for public transit leaders is continuous, rider-focused service improvementand urban policy that ensures equitable, quality transit access.Transit Center, 2019
TRANSPORTATION HAPPINESS
Not surprisingly, what’s new really isn’t.
TRANSPORTATION HAPPINESS
Let’s benchmark today for a future more like this:
DEFINING SMART CITIES
A smart city is not an end state but a process of redefining how we live, work and play as enabled by technology.
IMAGE: Patch
Thank you.
ASHLEY Z. HAND, AIA, LEED AP BD+CCO-FOUNDER + PARTNER@teamcityfi @azhandkc
TRAFFIC21 TENTH ANNIVERSARY SYMPOSIUM
November 8, 2019Pittsburgh, PA
Governor Martin O’MalleyMaryland 2007–2015
Smarter Cities and a New Wayof Governing
CMUTraffic 21
Maybe what we need to do is draw up a contract with her for summer employment and have her work as a contractor during these months?
There is a crisis, today, facing western democracy,...
And the crisis is western democracy itself.
SMART CITY
InclusiveSMART CITY
Inclusive
Prosperous
SMART CITY
Inclusive
ProsperousSustainable
Resilient
SMART CITY
Inclusive
ProsperousSustainable
ResilientEducated &
SkilledSMART CITY
Inclusive
ProsperousSustainable
ResilientEducated &
Skilled
Connected
SMART CITY
Inclusive
ProsperousSustainable
ResilientEducated &
Skilled
Connected
Mobile
SMART CITY
Inclusive
ProsperousSustainable
ResilientEducated &
Skilled
HealthyClean
Connected
Mobile
SMART CITY
Inclusive
ProsperousSustainable
ResilientEducated &
Skilled
Secure
HealthyClean
Connected
Mobile
SMART CITY
Better Governed
Inclusive
ProsperousSustainable
ResilientEducated &
Skilled
Secure
HealthyClean
Connected
Mobile
SMART CITY
“It is from the numberless diverse acts of courage and belief that human history is shaped. Each time a man stands up for others, or strikes out against injustice, he sends forth a tiny
ripple of hope.”
– Robert Kennedy
GIS and the Internetof Things
BELIEF SPACE
Our ability to model, measure, and map the human dynamics which unfold across our natural and built environments — in real-time ways that all can see...
A New Way of Governing
entrepreneurialcollaborative
performance measuredinteractive
AUTHORITY
Shared Understanding
The Changing Nature of Leadership
TRUTH
TRUTH
Shared Understanding
Spatial Intelligence
The Management Shift…from Control to Collaboration
◆ Accurate and timely intelligence shared by all
◆ Rapid deployment of resources◆ Effective tactics and strategies◆ Relentless follow-up and
assessment
CitiStat Tenets
A New Cadence ofCollaboration and
Accountability
Data-driven Decision MakingLAPD’s data-driven crime fighting evolution
Stove-piped
Intuition based
Query based
Map-Making
2012
Shared by All
Evidence based
Alert based
Analytics
2017
Repairing Roads and Bridges
Minnesota’s I-35w Bridge Collapse Evening Rush HourAugust 1, 2007
All Bridges
A New way of Governing is EmergingFocused on results, driven by “what works?”
Bridge ConditionsAll Bridges
A New way of Governing is EmergingFocused on results, driven by “what works?”
Bridge Conditions Traffic VolumeAll Bridges
A New way of Governing is EmergingFocused on results, driven by “what works?”
Bridge Conditions Traffic Volume Bridge InvestmentsAll Bridges
A New way of Governing is EmergingFocused on results, driven by “what works?”
Alerts and SensorsBridge Feeling Pain
Alerts and SensorsTraffic in Pittsburgh
Predictive Analytics
Getting things doneCitizens Affecting Real Change
“Res publica”
Maybe what we need to do is draw up a contract with her for summer employment and have her work as a contractor during these months?
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Benjamin SchmidtPresident/Co-Founder
Deploying Transportation Technology
KATHARINE KELLEMANPresident, Port Authority of Allegheny County
ASHLEY HANDCo-founder, CityFi
MARTIN O’MALLEYSenior Fellow and Advisory Council Chair, MetroLab Network
CEM SARAYDARDirector of the Electrical and Controls Systems Research Lab, General Motors
BEN SCHMIDTCEO, Roadbotics