aj ajkumar - m21...transportation needs, and long-term community goals 1.3 i can get around without...
TRANSCRIPT
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RAJ RAJKUMARGeorge Westinghouse Professor, Electrical and Computer EngineeringDirector, Mobility21 and University Transportation Council
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Deploying Transportation Technology
KATHARINE KELLEMANPresident, Port Authority of Allegheny County
ASHLEY HANDCo-founder, CityFi
MARTIN O’MALLEYSenior Fellow and Advisory Council Chair, MetroLab Network
CEM SARAYDARDirector of the Electrical and Controls Systems Research Lab, General Motors
BEN SCHMIDTCEO, Roadbotics
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TRAFFIC21 TENTH ANNIVERSARY SYMPOSIUM
Innovating Mobility for All
Transportation
ASHLEY Z. HAND, AIA, LEED AP BD+CCO-FOUNDER + PARTNER@teamcityfi @azhandkc
Happiness
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WHO IS CITYFI?
Cityfi is an urban change consultancy that helps create positive change for people and cities.
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TECHNOLOGY + THE CITY
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TRENDS IN TECHNOLOGY
Cities are facing incredible pressure to adapt to change.
500
100
50
20
10,000 5,000 200 0
Approximate time between major technological revolutions (in years)
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TRENDS IN TECHNOLOGY
About 77% of U.S. adults own a smartphone, up from 35% in 2011.
Pew Research, 2017
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TRENDS IN TECHNOLOGY
90% of the world’s data was generated in the last two years.
Forbes, May 2018
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TRENDS IN TECHNOLOGY
New business models are emerging.
HYPER CONSUMPTION
= CREDIT + ADVERTISING+ INDIVIDUAL OWNERSHIP
20th Century
COLLABORATIVE CONSUMPTION
= REPUTATION + COMMUNITY+ SHARED ACCESS
21st Century
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TRENDS IN TECHNOLOGY
Cities are struggling to keep up with how to respond and regulate new tech.
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TRENDS IN TECHNOLOGY
Tech will introduces many unintended consequences.
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TRENDS IN TECHNOLOGY
Cities are combating issues we’ve already created in our public right-of-way.
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TRENDS IN TECHNOLOGY
Preparing today for a human-centered city will ensure the outcomes we want for our communities.
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TRANSPORTATION HAPPINESS
Taking a human-centered approach requires thinking about ALL people.
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A VISION FOR LA
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TRANSPORTATION TECH STRATEGY
Establishing a shared vision for the future will guide policy, programs and the tech for better outcomes.
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TRANSPORTATION TECH STRATEGY
The city as a platform, the department as mobility manager, and community as partners.
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TRANSPORTATION TECH STRATEGY
Envisions a combination of policy, urban design and planning, and experimentation to effect positive change
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TRANSPORTATION TECH STRATEGY
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MEASURING FOR SUCCESS
TransportationHappiness
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TRANSPORTATION HAPPINESS
The status quo isn’t working.
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TRANSPORTATION HAPPINESS
We must go beyond appealing to the greater good to transform mobility behavior.
Produced by Discourse Media, data by George Poulos.
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TRANSPORTATION HAPPINESS
Driving is the most stressful mode of commuting.
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TRANSPORTATION HAPPINESS
Americans spend, on average, about 75 minutes on daily trips.
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TRANSPORTATION HAPPINESS
Cycling to work was associated with a 41% lower risk of dying overall compared to commuting by car or public transport. (2017)
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TRANSPORTATION HAPPINESS
Understanding user experience is critical to a more human-centered approach to urban mobility.
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TRANSPORTATION HAPPINESS
Quality is an issue of equity.
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TRANSPORTATION HAPPINESS
We can do so much more to improve user experience today.
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TRANSPORTATION HAPPINESS
How might our changing population reshape our neighborhoods?
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TRANSPORTATION HAPPINESS
How might we rebalance our public right-of-way to ensure a more equitable, quality experience?
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TRANSPORTATION HAPPINESS
How do we overcome politics to more quickly address mobility needs?
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TRANSPORTATION HAPPINESS
Quality of service is the strongest determinant of bus ridership.Mineta Transportation Institute
MASLOW’S HIERARCHY OF NEEDS
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CORE PRINCIPLES: MOBILITY BILL OF RIGHTS
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ACCESSIBILITY RELIABILITY SAFETY & COMFORT CULTURE & COMMUNITY EQUITY & TRANSPARENCY
1.1 I can get around without disruptionsInfrastructure/service is contiguous and regularly available
2.1 I can count on similar travel conditions every dayInfrastructure/service performance is consistent
3.1 I’m protected when I travelInfrastructure/service provides protection for my physical safety and freedom from harassment
4.1 I’m respected when I travelPeople using the transportation system are treated with respect and inclusiveness
5.1 I can count on LADOT to be open and honestLADOT regularly shares with the public, in plain terms and multiple languages, its goals, progress and status of investments in infrastructure + services
1.2 I can start my trip without delayInfrastructure/service can be accessed quickly
2.2 I can travel in about the same amount of time every dayTravel time is consistent
3.2 I’m secure when I travelInfrastructure/service provides protections that ensure my personal and digital security
4.2 I receive quality service when I travelCustomer service is consistently high quality
5.2 I can tell LADOT what I needLADOT engages with all communities to build local capacity to articulate and advocate for social inclusion, transportation needs, and long-term community goals
1.3 I can get around without encountering barriersInfrastructure/service is ADA-compliant or follows principles of universal design
2.3 I have options for how I get placesModal redundancy and flexibility exist
3.3 I can expect well-maintained travel conditionsInfrastructure/service is in good condition and well-maintained
4.3 I’m impressed with my travel conditionsSystem/service achieves a high overall “net promoter” score (i.e. “I would recommend this to others”)
5.3 I can expect LADOT to serve those who are most vulnerableInfrastructure/service investments are prioritized for areas with vulnerable populations, defined by LA Health Atlas
1.4 I know what’s going on when I travelReal-time information about the service or status of the infrastructure is available
3.4 I can expect cleanliness when I travelInfrastructure/service is clean
4.4 My community is respected by LADOT’s processesInfrastructure/service is regularly assessed and improved
1.5 I have options for what I need and how much I payServices/modes span a range of costs, with viable high-quality options at all price
3.5 I can travel comfortablyInfrastructure/service does not detract from quality of life (noise, temperature, smell)
4.5 I enjoy the places where I travelPublic spaces encountered while using infrastructure/services are high quality
TRANSPORTATION HAPPINESS
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TRANSPORTATION HAPPINESS
+ + + + + + + ...
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TRANSPORTATION HAPPINESS
Start with two of the most data-rich modes.**With easily accessible data.
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TRANSPORTATION HAPPINESS
Build upon the data you already have.**Cities have a ton of data already.
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TRANSPORTATION HAPPINESS
Applying insights to how we work is essential.**Change is hard but not impossible.
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TRANSPORTATION HAPPINESS
The only responsible course for public transit leaders is continuous, rider-focused service improvementand urban policy that ensures equitable, quality transit access.Transit Center, 2019
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TRANSPORTATION HAPPINESS
Not surprisingly, what’s new really isn’t.
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TRANSPORTATION HAPPINESS
Let’s benchmark today for a future more like this:
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DEFINING SMART CITIES
A smart city is not an end state but a process of redefining how we live, work and play as enabled by technology.
IMAGE: Patch
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Thank you.
ASHLEY Z. HAND, AIA, LEED AP BD+CCO-FOUNDER + PARTNER@teamcityfi @azhandkc
TRAFFIC21 TENTH ANNIVERSARY SYMPOSIUM
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November 8, 2019Pittsburgh, PA
Governor Martin O’MalleyMaryland 2007–2015
Smarter Cities and a New Wayof Governing
CMUTraffic 21
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Maybe what we need to do is draw up a contract with her for summer employment and have her work as a contractor during these months?
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There is a crisis, today, facing western democracy,...
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And the crisis is western democracy itself.
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SMART CITY
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InclusiveSMART CITY
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Inclusive
Prosperous
SMART CITY
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Inclusive
ProsperousSustainable
Resilient
SMART CITY
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Inclusive
ProsperousSustainable
ResilientEducated &
SkilledSMART CITY
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Inclusive
ProsperousSustainable
ResilientEducated &
Skilled
Connected
SMART CITY
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Inclusive
ProsperousSustainable
ResilientEducated &
Skilled
Connected
Mobile
SMART CITY
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Inclusive
ProsperousSustainable
ResilientEducated &
Skilled
HealthyClean
Connected
Mobile
SMART CITY
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Inclusive
ProsperousSustainable
ResilientEducated &
Skilled
Secure
HealthyClean
Connected
Mobile
SMART CITY
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Better Governed
Inclusive
ProsperousSustainable
ResilientEducated &
Skilled
Secure
HealthyClean
Connected
Mobile
SMART CITY
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“It is from the numberless diverse acts of courage and belief that human history is shaped. Each time a man stands up for others, or strikes out against injustice, he sends forth a tiny
ripple of hope.”
– Robert Kennedy
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GIS and the Internetof Things
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BELIEF SPACE
Our ability to model, measure, and map the human dynamics which unfold across our natural and built environments — in real-time ways that all can see...
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A New Way of Governing
entrepreneurialcollaborative
performance measuredinteractive
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AUTHORITY
Shared Understanding
The Changing Nature of Leadership
TRUTH
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TRUTH
Shared Understanding
Spatial Intelligence
The Management Shift…from Control to Collaboration
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◆ Accurate and timely intelligence shared by all
◆ Rapid deployment of resources◆ Effective tactics and strategies◆ Relentless follow-up and
assessment
CitiStat Tenets
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A New Cadence ofCollaboration and
Accountability
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Data-driven Decision MakingLAPD’s data-driven crime fighting evolution
Stove-piped
Intuition based
Query based
Map-Making
2012
Shared by All
Evidence based
Alert based
Analytics
2017
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Repairing Roads and Bridges
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Minnesota’s I-35w Bridge Collapse Evening Rush HourAugust 1, 2007
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All Bridges
A New way of Governing is EmergingFocused on results, driven by “what works?”
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Bridge ConditionsAll Bridges
A New way of Governing is EmergingFocused on results, driven by “what works?”
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Bridge Conditions Traffic VolumeAll Bridges
A New way of Governing is EmergingFocused on results, driven by “what works?”
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Bridge Conditions Traffic Volume Bridge InvestmentsAll Bridges
A New way of Governing is EmergingFocused on results, driven by “what works?”
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Alerts and SensorsBridge Feeling Pain
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Alerts and SensorsTraffic in Pittsburgh
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Predictive Analytics
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Getting things doneCitizens Affecting Real Change
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“Res publica”
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Maybe what we need to do is draw up a contract with her for summer employment and have her work as a contractor during these months?
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Deploying Transportation Technology
KATHARINE KELLEMANPresident, Port Authority of Allegheny County
ASHLEY HANDCo-founder, CityFi
MARTIN O’MALLEYSenior Fellow and Advisory Council Chair, MetroLab Network
CEM SARAYDARDirector of the Electrical and Controls Systems Research Lab, General Motors
BEN SCHMIDTCEO, Roadbotics
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