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Page 1: AJ AJKUMAR - M21...transportation needs, and long-term community goals 1.3 I can get around without encountering barriers Infrastructure/service is ADA-compliant or follows principles
Page 2: AJ AJKUMAR - M21...transportation needs, and long-term community goals 1.3 I can get around without encountering barriers Infrastructure/service is ADA-compliant or follows principles

RAJ RAJKUMARGeorge Westinghouse Professor, Electrical and Computer EngineeringDirector, Mobility21 and University Transportation Council

Page 3: AJ AJKUMAR - M21...transportation needs, and long-term community goals 1.3 I can get around without encountering barriers Infrastructure/service is ADA-compliant or follows principles
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Deploying Transportation Technology

KATHARINE KELLEMANPresident, Port Authority of Allegheny County

ASHLEY HANDCo-founder, CityFi

MARTIN O’MALLEYSenior Fellow and Advisory Council Chair, MetroLab Network

CEM SARAYDARDirector of the Electrical and Controls Systems Research Lab, General Motors

BEN SCHMIDTCEO, Roadbotics

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TRAFFIC21 TENTH ANNIVERSARY SYMPOSIUM

Innovating Mobility for All

Transportation

ASHLEY Z. HAND, AIA, LEED AP BD+CCO-FOUNDER + PARTNER@teamcityfi @azhandkc

Happiness

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WHO IS CITYFI?

Cityfi is an urban change consultancy that helps create positive change for people and cities.

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TECHNOLOGY + THE CITY

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TRENDS IN TECHNOLOGY

Cities are facing incredible pressure to adapt to change.

500

100

50

20

10,000 5,000 200 0

Approximate time between major technological revolutions (in years)

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TRENDS IN TECHNOLOGY

About 77% of U.S. adults own a smartphone, up from 35% in 2011.

Pew Research, 2017

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TRENDS IN TECHNOLOGY

90% of the world’s data was generated in the last two years.

Forbes, May 2018

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TRENDS IN TECHNOLOGY

New business models are emerging.

HYPER CONSUMPTION

= CREDIT + ADVERTISING+ INDIVIDUAL OWNERSHIP

20th Century

COLLABORATIVE CONSUMPTION

= REPUTATION + COMMUNITY+ SHARED ACCESS

21st Century

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TRENDS IN TECHNOLOGY

Cities are struggling to keep up with how to respond and regulate new tech.

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TRENDS IN TECHNOLOGY

Tech will introduces many unintended consequences.

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TRENDS IN TECHNOLOGY

Cities are combating issues we’ve already created in our public right-of-way.

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TRENDS IN TECHNOLOGY

Preparing today for a human-centered city will ensure the outcomes we want for our communities.

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TRANSPORTATION HAPPINESS

Taking a human-centered approach requires thinking about ALL people.

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A VISION FOR LA

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TRANSPORTATION TECH STRATEGY

Establishing a shared vision for the future will guide policy, programs and the tech for better outcomes.

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TRANSPORTATION TECH STRATEGY

The city as a platform, the department as mobility manager, and community as partners.

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TRANSPORTATION TECH STRATEGY

Envisions a combination of policy, urban design and planning, and experimentation to effect positive change

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TRANSPORTATION TECH STRATEGY

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MEASURING FOR SUCCESS

TransportationHappiness

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TRANSPORTATION HAPPINESS

The status quo isn’t working.

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TRANSPORTATION HAPPINESS

We must go beyond appealing to the greater good to transform mobility behavior.

Produced by Discourse Media, data by George Poulos.

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TRANSPORTATION HAPPINESS

Driving is the most stressful mode of commuting.

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TRANSPORTATION HAPPINESS

Americans spend, on average, about 75 minutes on daily trips.

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TRANSPORTATION HAPPINESS

Cycling to work was associated with a 41% lower risk of dying overall compared to commuting by car or public transport. (2017)

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TRANSPORTATION HAPPINESS

Understanding user experience is critical to a more human-centered approach to urban mobility.

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TRANSPORTATION HAPPINESS

Quality is an issue of equity.

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TRANSPORTATION HAPPINESS

We can do so much more to improve user experience today.

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TRANSPORTATION HAPPINESS

How might our changing population reshape our neighborhoods?

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TRANSPORTATION HAPPINESS

How might we rebalance our public right-of-way to ensure a more equitable, quality experience?

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TRANSPORTATION HAPPINESS

How do we overcome politics to more quickly address mobility needs?

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TRANSPORTATION HAPPINESS

Quality of service is the strongest determinant of bus ridership.Mineta Transportation Institute

MASLOW’S HIERARCHY OF NEEDS

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CORE PRINCIPLES: MOBILITY BILL OF RIGHTS

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ACCESSIBILITY RELIABILITY SAFETY & COMFORT CULTURE & COMMUNITY EQUITY & TRANSPARENCY

1.1 I can get around without disruptionsInfrastructure/service is contiguous and regularly available

2.1 I can count on similar travel conditions every dayInfrastructure/service performance is consistent

3.1 I’m protected when I travelInfrastructure/service provides protection for my physical safety and freedom from harassment

4.1 I’m respected when I travelPeople using the transportation system are treated with respect and inclusiveness

5.1 I can count on LADOT to be open and honestLADOT regularly shares with the public, in plain terms and multiple languages, its goals, progress and status of investments in infrastructure + services

1.2 I can start my trip without delayInfrastructure/service can be accessed quickly

2.2 I can travel in about the same amount of time every dayTravel time is consistent

3.2 I’m secure when I travelInfrastructure/service provides protections that ensure my personal and digital security

4.2 I receive quality service when I travelCustomer service is consistently high quality

5.2 I can tell LADOT what I needLADOT engages with all communities to build local capacity to articulate and advocate for social inclusion, transportation needs, and long-term community goals

1.3 I can get around without encountering barriersInfrastructure/service is ADA-compliant or follows principles of universal design

2.3 I have options for how I get placesModal redundancy and flexibility exist

3.3 I can expect well-maintained travel conditionsInfrastructure/service is in good condition and well-maintained

4.3 I’m impressed with my travel conditionsSystem/service achieves a high overall “net promoter” score (i.e. “I would recommend this to others”)

5.3 I can expect LADOT to serve those who are most vulnerableInfrastructure/service investments are prioritized for areas with vulnerable populations, defined by LA Health Atlas

1.4 I know what’s going on when I travelReal-time information about the service or status of the infrastructure is available

3.4 I can expect cleanliness when I travelInfrastructure/service is clean

4.4 My community is respected by LADOT’s processesInfrastructure/service is regularly assessed and improved

1.5 I have options for what I need and how much I payServices/modes span a range of costs, with viable high-quality options at all price

3.5 I can travel comfortablyInfrastructure/service does not detract from quality of life (noise, temperature, smell)

4.5 I enjoy the places where I travelPublic spaces encountered while using infrastructure/services are high quality

TRANSPORTATION HAPPINESS

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TRANSPORTATION HAPPINESS

+ + + + + + + ...

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TRANSPORTATION HAPPINESS

Start with two of the most data-rich modes.**With easily accessible data.

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TRANSPORTATION HAPPINESS

Build upon the data you already have.**Cities have a ton of data already.

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TRANSPORTATION HAPPINESS

Applying insights to how we work is essential.**Change is hard but not impossible.

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TRANSPORTATION HAPPINESS

The only responsible course for public transit leaders is continuous, rider-focused service improvementand urban policy that ensures equitable, quality transit access.Transit Center, 2019

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TRANSPORTATION HAPPINESS

Not surprisingly, what’s new really isn’t.

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TRANSPORTATION HAPPINESS

Let’s benchmark today for a future more like this:

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DEFINING SMART CITIES

A smart city is not an end state but a process of redefining how we live, work and play as enabled by technology.

IMAGE: Patch

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Thank you.

ASHLEY Z. HAND, AIA, LEED AP BD+CCO-FOUNDER + PARTNER@teamcityfi @azhandkc

TRAFFIC21 TENTH ANNIVERSARY SYMPOSIUM

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November 8, 2019Pittsburgh, PA

Governor Martin O’MalleyMaryland 2007–2015

Smarter Cities and a New Wayof Governing

CMUTraffic 21

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Maybe what we need to do is draw up a contract with her for summer employment and have her work as a contractor during these months?

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There is a crisis, today, facing western democracy,...

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And the crisis is western democracy itself.

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SMART CITY

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InclusiveSMART CITY

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Inclusive

Prosperous

SMART CITY

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Inclusive

ProsperousSustainable

Resilient

SMART CITY

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Inclusive

ProsperousSustainable

ResilientEducated &

SkilledSMART CITY

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Inclusive

ProsperousSustainable

ResilientEducated &

Skilled

Connected

SMART CITY

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Inclusive

ProsperousSustainable

ResilientEducated &

Skilled

Connected

Mobile

SMART CITY

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Inclusive

ProsperousSustainable

ResilientEducated &

Skilled

HealthyClean

Connected

Mobile

SMART CITY

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Inclusive

ProsperousSustainable

ResilientEducated &

Skilled

Secure

HealthyClean

Connected

Mobile

SMART CITY

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Better Governed

Inclusive

ProsperousSustainable

ResilientEducated &

Skilled

Secure

HealthyClean

Connected

Mobile

SMART CITY

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“It is from the numberless diverse acts of courage and belief that human history is shaped. Each time a man stands up for others, or strikes out against injustice, he sends forth a tiny

ripple of hope.”

– Robert Kennedy

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GIS and the Internetof Things

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BELIEF SPACE

Our ability to model, measure, and map the human dynamics which unfold across our natural and built environments — in real-time ways that all can see...

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A New Way of Governing

entrepreneurialcollaborative

performance measuredinteractive

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AUTHORITY

Shared Understanding

The Changing Nature of Leadership

TRUTH

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TRUTH

Shared Understanding

Spatial Intelligence

The Management Shift…from Control to Collaboration

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◆ Accurate and timely intelligence shared by all

◆ Rapid deployment of resources◆ Effective tactics and strategies◆ Relentless follow-up and

assessment

CitiStat Tenets

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A New Cadence ofCollaboration and

Accountability

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Data-driven Decision MakingLAPD’s data-driven crime fighting evolution

Stove-piped

Intuition based

Query based

Map-Making

2012

Shared by All

Evidence based

Alert based

Analytics

2017

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Repairing Roads and Bridges

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Minnesota’s I-35w Bridge Collapse Evening Rush HourAugust 1, 2007

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All Bridges

A New way of Governing is EmergingFocused on results, driven by “what works?”

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Bridge ConditionsAll Bridges

A New way of Governing is EmergingFocused on results, driven by “what works?”

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Bridge Conditions Traffic VolumeAll Bridges

A New way of Governing is EmergingFocused on results, driven by “what works?”

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Bridge Conditions Traffic Volume Bridge InvestmentsAll Bridges

A New way of Governing is EmergingFocused on results, driven by “what works?”

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Alerts and SensorsBridge Feeling Pain

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Alerts and SensorsTraffic in Pittsburgh

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Predictive Analytics

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Getting things doneCitizens Affecting Real Change

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“Res publica”

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Maybe what we need to do is draw up a contract with her for summer employment and have her work as a contractor during these months?

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Benjamin SchmidtPresident/Co-Founder

[email protected]

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Deploying Transportation Technology

KATHARINE KELLEMANPresident, Port Authority of Allegheny County

ASHLEY HANDCo-founder, CityFi

MARTIN O’MALLEYSenior Fellow and Advisory Council Chair, MetroLab Network

CEM SARAYDARDirector of the Electrical and Controls Systems Research Lab, General Motors

BEN SCHMIDTCEO, Roadbotics

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