airport operations plan sept 26 2010

Confidential

Organising Committee

Commonwealth Games 2010 Delhi

AIRPORT OPERATIONS PLAN

IGI Airport - Terminal 3

Updated on 26 September 2010


[IGI Airport - International and Domestic Terminals]

Organising Committee CWG Delhi 2010 of 37

OVERVIEW

The 2010 Commonwealth Games are the nineteenth edition of the Commonwealth Games, and the ninth to be held under that name. The Games are scheduled to be held in Delhi, India between 3 October and 14 October 2010, inclusive of the Opening and Closing Ceremonies. The games will be the largest multi-sport event conducted to date in India. It will also be the first time the Commonwealth Games will be held in India and the second time the event has been held in Asia (after 1998 in Kuala Lumpur, Malaysia).

There are 17 disciplines planned for the 2010 Commonwealth Games:

Aquatics

Archery

Athletics (track and field)

Badminton

Boxing

Cycling

Gymnastics

Hockey

Lawn Bowls

Netball

Rugby sevens

Shooting

Squash

Table Tennis

Tennis

Weightlifting

Wrestling

It is expected that 9000 athletes and officials from 71 Commonwealth Games Associations (CGA) will attend the Games.

IGI Airport Overview

Indira Gandhi International Airport is an airport located in Delhi, India. Named after former Prime Minister of India Shrimati Indira Gandhi, it is the busiest airport in India and South Asia, handling the largest amount of traffic movements and passengers on the subcontinent.

The airport serves as the primary civilian aviation hub for the National Capital Region of India. The airport was previously operated by the Indian Air Force and was a part of the Palam Airport until its management was transferred to the International Airport Authority of India in April, 1972. In May 2006, the management of the airport was passed over to a joint venture, known as Delhi International Airport Limited (DIAL) and led by GMR Group, which will also have the responsibility for the airport's ongoing expansion and modernisation.

In 2007, Indira Gandhi International Airport handled 23 million passengers and the planned expansion program will increase its capacity to handle 100 million passengers by 2030. The new Terminal 3 building, currently under construction and expected to cost US$1.94 billion will handle 37 million passengers annually before the start of the 2010 Commonwealth Games. In September 2008, the airport inaugurated a 4.43 kilometre-long runway.

http://en.wikipedia.org/wiki/Commonwealth_Games

http://en.wikipedia.org/wiki/Delhi

http://en.wikipedia.org/wiki/India

http://en.wikipedia.org/wiki/Multi-sport_event

http://en.wikipedia.org/wiki/India

http://en.wikipedia.org/wiki/Commonwealth_Games

http://en.wikipedia.org/wiki/Asia




EXPECTED TEAM - CGA OFFICIALS & ACCOMPANYING OFFICIALS

FROM COMMONWEALTH NATIONS (Approx)

Teams Pax. Teams Pax. Teams Pax. Teams Pax.

Anguilla 20 Dominica 18 Nauru 8 Solomon Islands

10

Antigua& Barbuda 58 England 904 New Zealand

68 South Africa 8

Australia 1070 Falkland Islands

20 Nigeria 128 Sri Lanka 26

Bahamas 88 Rwanda 20 Niue 26 St. Helena 66

Bangladesh 70 Gambia 42 Norfolk Islands

680 St. Kitts & Nevis

50

Barbados 212 Ghana 104 Northern Ireland

340 St.Lucia 62

Belize 24 Gibraltar 44 Pakistan 96 St. Vincent & The Grenadines

70

Bermuda 92 Grenada 24 Papua New Guinea

70 Swaziland 206

Botswana 76 Guernsey 74 Turks & Caicos Islands

186 Tanzania 36

British Virgin Islands

20 Guyana 66 Tuvalu 150 Tonga 400

Brunei 22 Isle of Man 84 Uganda 126 Trinidad & Tobago

82

Cameroon 92 Jamaica 250

Canada 672 Jersey 102

Cayman Islands 58 Kenya 294

Cook Islands 112 Kiribati 48

Cyprus 128 Lesotho 96

Malawi 106 Samoa 138

Malaysia 456 Scotland 468

Maldives 48 Seychelles 68

Malta 96 Sierra Leone 70

Mauritius 150 Singapore 192

Montserrat 8 Solomon Islands

46

Mozambique 68 South Africa 658

Namibia 128 Sri Lanka 222




EXPECTED FLOW

Head of states / VVIPs : 300 Queen’s Party (Royal Family Members) : 150 Team/s : 9000 Int’l Media : 1000 Int’l Sponsors : 1000 Accompanying officials : 850 Int’l Observers : 1200 Technical Officials : 2500 Family members of athletes / officials : 3000 Members of Int’l Federations : 350 WADA : 100 Total (Approx.) 19,450

International Tourists during CWG

Besides above, approximately 50,000 international tourists are expected to come to India for Commonwealth Games.

CWG Airport Operations

Commonwealth Games Airport Operations will be from September 1 – October 20, 2010.

Airport Operations Plan was circulated to all OC‘s Functional Areas (FAs) and concerned agencies i.e. MHA, MoCA, MEA, BCAS, AAI, CISF, DIAL, MIAL etc. in May – June 2010. The updated copy of Airport Operation Plan has been formalized after incorporating necessary inputs from various OC FAs and outside agencies.

A Task Force Committee of Ministry of Civil Aviation has been established to overview & facilitates the progress and arrangements for CWFMs at the airport.




NVP (Non Validated Pass) will be sent in advance to all 71 CGAs by Accreditation Functional Area (FA).

All the borders in India will accept NVP as a multiple entry visa when accompanied by valid passport for India between Sept. 3 to Nov 13, 2010 as per NVP notification issued by the Ministry of Home Affairs.

Single custom notification has been issued by Central Board of Excise & Customs (CBEC) of Ministry of Finance for providing priority custom clearances to Commonwealth Games Family Members (CGFMs) for Games related equipment, accessories, medical supplies, broadcasting equipments and other team related imports including Arms and Ammunition (As per SOP issued by MHA) for sporting disciplines.

OC’s Airport Venue Operations (Sept-Oct, 2010)




24x7 support of various Agencies (Sept -Oct, 2010)

DIAL / MIAL: All necessary airport assistance to OC / CGFMs.

AIRINDIA /AIRLINES: All necessary / priority support to OC / CGFMs.

MHA / AFRRO: TLF / visa on arrival, etc

CUSTOMS: Customs facilitation to CGFMs for their sports equipment, supplies including arms and ammunition.

MoCA / AAI: Reserved Lounges, necessary permissions, etc.

MEA: Ceremonial Lounge for State of Heads, VVIPs, Consular assistance through its appointed Nodal officers in Indian Missions worldwide.

DELHI POLICE: Security from airport to hotel/s, Games village, enroute traffic management & Police escort.

CISF: Security inside airport.

NRAI: Arms and Ammunition – clearance/records and movement

BCAS: Airport passes for OC workforce, Volunteers, vendors.

CATERING : Catering to delegates/athletes/officials of CWG and OC workforce, volunteers, airport agencies etc

AIRPORT HEALTH: Screening, medical assistance as required for CGFMs, OC workforce, etc.




FRONT OF HOUSE (FOH) FACILITIES

Airport Facilitation Team

It will have representatives with volunteers from following FAs:

Accreditation

Catering

CGA Relations

Coordination

Doping Control

Media/Press Relations

Protocol

Security

Sports

Technology

Transport




There will be three Airport Facilitation Teams (Team A, Team B, Team C) for facilitation of arriving CGFMs from aerobridge to car/ bus boarding point in load zone.

Team A Protocol

Team B Protocol, Catering, Accreditation, Transportation & Coordination

Team C Protocol, Transportation

Facilities Available in Arrival

Welcome Desk at aerobridge

Priority Clearance of immigration, baggage and customs.

CWG - VIP Lounge (Tea/Coffee & Light Refreshments)

Accreditation

Arms and ammunition facilitation for participating shooting teams

Transport facility from airport to venue.

Facilities Available at Departure

Transport from Venue to the Airport.

Help Desk.

Assistance in Check-in, Immigration & Customs priority clearance.

Arms and ammunition facilitation for participating shooting teams

AIRPORT PROCESS- INTERNATIONAL ARRIVAL




Arrival of Athletes, delegates, officials & VIPs.

Protocol team will receive athletes / officials / members of CGFMs/ VIPs at aerobridge and escort them to dedicated Immigration counters.

Protocol team along with MEA officials will cater VVIP movement.

Dedicated immigration counters.

Athletes/ officials/ delegates will be facilitated by Protocol team for priority immigration clearance at dedicated counters (ten).

NVP (Non Validated Pass) will be accepted as a multiple entry visa for India between Sep03 -Nov13, 2010.




A special arrangement has been made for those who are not in possession of NVP / valid visa for India. They will be given TLF (Temporary Landing Facility) subject to giving advance information of 72 hrs to OC CWG before their arrival.

Baggage Collection

The CGFMs baggage will be segregated manually as well as with the help of special Games Baggage Tags.

Protocol and Transportation team will assist in baggage collection.

Arms and ammunition brought in by shooting teams as a personal baggage will be cleared by Customs on arrival for its transportation to the respective shooting range.




Representatives of National Rifle Association of India (NRAI) will facilitate necessary clearance of arms/ammunition and its further transportation to armory at shooting range.

Delhi Police will provide police escort up to shooting range/armoury.

CWG Accreditation Centre

Accreditation Centre will be available for accreditation process from Sept. 1-Oct 13, 2010.

Protocol team along with Accreditation team will ensure smooth validation of their accreditation cards .There will be 20 accreditation counters.

CWG VIP Lounge

After immigration clearances, the delegates will be escorted by Protocol team up to VIP Lounge / Athletes Assembly Area.

Light refreshments will be served.

During waiting period, the NVP will be validated.




CWG Athletes Seating Area

Dedicated area for athletes.

Light refreshments will be served

CWG LOUNGE

Ceremonial Lounge

The Ceremonial Lounge will be available for the VVIPs as per Games Protocol.

Protocol team along with MEA official/s will attend to VVIP movements in Ceremonial Lounge.

Dedicated Customs Desk

04 Dedicated Customs Desks will be available for all CGFMs for custom formalities.

Arms and Ammunition of shooting participants will be cleared on priority involving NRAI, OC, Customs.

Mishandled baggage

Airport Team (Protocol, Transportation, Coordination) will handle issues related to loss / damaged baggage with concern airlines




CWG Multi Agency Control Room (24x7)

Control Room will operate from 01st Sep to 20th Oct, 2010

The Control Room will also have the representatives of OC, DIAL, AAI, MEA, MHA, Delhi Police, CISF to tackle any emergent situation on the spot.

Briefings will be held as required on daily operations.

CWG Security Control Room

Security Control Room consisting of Delhi Police, CISF, Delhi Traffic Police & OC Security FA representatives will ensure safety of athletes, officials, visitors & VIPs and also tackle security & traffic issues at the airport.




MAIN CONTROL ROOM AND SECURITY CONTROL ROOM AT TERMINAL 3




Escorting up to Buses

CGFMs will be directed towards dedicated exit to board cars and buses as per entitlement

Transport team will escort CGFMs up to their earmarked vehicles.




AIRPORT PROCESS- DOMESTIC ARRIVAL

CWG Help Desk

Protocol Team will receive the participating CGFMs at the domestic terminal.

Concerned airlines will despatch CGFMs to CWG Lounge in T–3 in dedicated coach.

Their baggage will be sent in a special container to T-3 for collection.

CWG VIP Lounge

The CWG Lounge at T-3 will be available for CGFMs.

Protocol team along with MEA officials will cater to VVIPs/Head of States.

Light refreshments (snacks and tea etc.) will be served in CWG lounge.

CWG Athletes Seating Area

Dedicated area for athletes.

Light refreshments will be served

CWG Accreditation Centre

Accreditation Centre will be available from September01-October20, 2010.




AIRPORT PROCESS-INTERNATIONAL DEPARTURE

CWG Help Desk

The delegates will be received by the Airport Team who will assist them in check-in & priority clearance at dedicated immigration counters.

Ceremonial Lounge

The Ceremonial Lounge will be available for the CGFMs high profile dignitaries as per Games Protocol.

AIRPORT PROCESS—DOMESTIC DEPARTURE

CWG Help Desk

The delegates will be received by the Airport Team who will assist them in check-in.




COMMON AIRPORT ARRANGEMENTS FOR INTERNATIONAL & DOMESTIC OPERATIONS

CWG Space for Media

Space for Media outside Terminal 3.

Media will not be permitted inside the terminal building.

Outside Broadcasting Vans (OB Vans) will not be permitted in and around Media Holding Area.




Branding space inside / outside Airport (at both Arrival and Departure terminals)

Non-commercial branding inside and outside terminal building will be displayed at prominent locations.

Airport Passes for Staff to be deployed at IGI Airport

OC will coordinate with BCAS and arrange temporary airport passes for OC staff / volunteers deployed during Games period.

Parking Space for Cars, Buses

A dedicated and secured vehicle parking area for Buses/Cars/Luggage Vans will be provided opposite Haj Terminal. To accommodate 100 Cars, 50 Luggage Vans and 50 Tourists Buses at a time during Games period i.e. from September 01 - October 20, 2010.

Drivers Rest Room with Toilet

A suitable space will be provided near the dedicated parking area as a rest place for DTC bus drivers.




CWG Back Up Office

Back up offices for various FAs will be established in Terminal 3 as their base office.




CWG Warehouse Warehouse will be established to store IT equipments, stationary, documents etc in Terminal 3.

ROLES OF FAs

Accreditation

Accreditation Team will take care of the smooth validation process of CGFMs Accreditation cards

Administration

Stationary items like writing pads, pens, photocopy papers, etc. will be provided to various OC Control Rooms.




Catering

Tea, Coffee & Light Refreshment will be served to CGFMs on arrivals.

Breakfast, Lunch, dinner & tea/coffee from 1st September to 20th October 2010 will be provided for OC staff / volunteers and representatives of MHA/ BoI, MEA, BCAS, Customs, CISF, DIAL, etc. who will be posted at Control Centre for airport duties during Games.

Coordination & Govt. Relations

CGR Team will ensure overall coordination for Airport operations at IGI Airport.

CGR Team will work in close coordination with regulatory agencies like Immigration, Customs, BCAS, CISF, Delhi Police, Airlines, DIAL, AAI etc for speedy and seamless process of athletes, officials and Games family at the airport.

CGA Relations

Establishing and maintaining relations with the CGFs and CGAs of all participating nations and provide timely communication for the efficient conduct of the games.

Ensuring provision of all required services including accreditation, accommodation, transport etc, to games family members.

Image & Look

Ensuring entire branding at both inside and outside areas of airport.

Medical and Doping Control

Doping Control Team will ensure guidelines and standards set by World Anti Doping Agency (WADA) are in compliance with the Federation Medical Commission directives.




Airport Medical Unit’s will provide first aid/emergency stabilization before shifting to the designated hospital.

Media & Press Relations

Maintain a close coordination with media personnel for smooth and orderly

media coverage at the airport.

Protocol

Protocol team will receive the participating CGFMs at the aerobridge and assist /escort them up to CWG VIP Lounge on arrival and departure.

Protocol team will coordinate with nodal officer of MEA to conduct VVIP movements from Ceremonial Lounge.

Security

.

Security FA will coordinate with all relevant security agencies to deliver effective, professional, friendly and helpful security for Games participants and visitors at the airport.

Sports (NRAI)

SOP regarding arrival of sportspersons with weapons and ammunition Arrival

Team will be brought to customs area along with arms ammunition for clearance.

Deceleration of arms and ammunition at custom counter .

Custom will match the sl. no. of the weapons and quantity /caliber of ammunition.

After confirming the sl. no. and quantity with the certificate of arms / license/ permit

/official document to carry arms.




Customs will issue copies of certificate, - four copies – custom one copy – Team , two copy – NRAI , one copy - OC

Additional copies of the above will be to security (Delhi police/ CISF)

Arms ammunition cleared by customs will be loaded in a vehicle provided by OC which can be locked (truck) . The truck will be escorted by Delhi Police up to Tugklakabad shooting range and in case of Kadarpur Delhi Police escort will be provided up to Delhi border . After Delhi boarder Haryana police will take over this will be co-ordinate d by Delhi police. NRAI official will accompany the convoy up to the range and get the weapons deposited and come back to airport.

Official representative of the team will also accompany the weapons for depositing them in Tuglakabad / Kadarpur range. After depositing weapons official representative will go to the place of stay.

Departure The weapons / un-used ammunition will be sent to airport under the escort of NRAI and Delhi police security, along with team representative. At departure weapons will be x-rayed by DIAL and handed over to airlines under supervision of NRAI / CISF/Customs. After clearance by Customs, the weapons / un-used ammunition will be handed over to airlines in presence of the passenger. Proper account and utilization certificate of arms and ammunition will be maintained by NRAI

Technology

IT FA will provide technological infrastructure, equipment, software systems to OC Control Rooms, CWG VIP Lounges & Athlete Seating Areas in both International &

Domestic arrival & departure at the airport.

IT FA will also assist in setting up telecommunication services, telephony services

and equipment, mobile telephones, data /internet communications, personal

handheld radios in various areas of OC units at the airport.




To support accreditation system and the software and equipment required for

accreditation process in Assembly Areas at the airport.

Transport

Transport FA will provide punctual and safe transport services to Games Family, VIPs, athletes, team officials from airport to venue on arrival & venue to airport on departure during Games time.

Transport FA will be in constant touch with Protocol FA for escorting CGFMs from baggage claim area / CWG VIP Lounge / Athlete Seating Area up to the car / bus boarding point.

Workforce

Workforce FA will provide volunteers to be attached with various FAs at the airport as per their requirement.

Workforce FA will organise training for volunteers for various functions at the airport like Courtesy & Behaviour, Protocol duty, Immigration clearance, Baggage rules, Transportation arrangements etc.

AIRPORT OPERATION COORDINATION

Communication

OC Venue Commander will be responsible for day to day functioning of the Airport Operations from CWG Control Room which will be supported by a dedicated team from Protocol, Transport, Coordination, Security, Catering, Accreditation, Technology, Sport, CGA Relations, Medical and Doping, Workforce, Media Relations FAs and Volunteers.

OC Venue Commander will respond to and resolve issues in consultation with executive team consisting of Govt. Agencies (like MHA, MoCA, MEA, BCAS, AAI, CISF etc). In addition, daily briefings will be conducted for each day’s activity and keep all concerned officials of Control Room informed of key issues. He will also be responsible for taking on the spot decision along with his executive team.

OC Venue Commander will be responsible for communicating and implementing executive team decision.




ARRANGEMENTS AT MUMBAI, CHENNAI & KOLKATA AIRPORTS

Manpower

Airport staff appointed by AAI / MIAL will facilitate customs/immigration check-in facilities for CGFMs.




OC CWG D2010 Airport Operations Control Room 24x7 at T3, DIAL: 9971794562 and 011-61235100 Fax: 61236100

OC CWG D 2010

Mr. R.K. Sacheti, Jt. DG ([email protected]) 9873160671

Airport Control Room at T3 (Behind Customs Area)

Mr. Vinit Kapur, Director Coordination ([email protected] ) 9811921633

Mr. Roshan Lal, Director Airport ([email protected]) 9818870360

Mr. Kulbir Kataria, Director Protocol ([email protected]) 9810101459

Mr. Aditya Dasta, PO ([email protected]) 9654150164

Mr. MP Singh - PO ([email protected]) 9958757926

Mr. Rajat Dua- PO ([email protected] ) 9999597779

Mr. Ankit Kandpal - APO ([email protected]) 9999555994

Ms. Komal Gupta – APO ([email protected]) 9899287888

Mr. Karan Singh – APO ([email protected]) 9811767533

Mr. Pranveer Singh – IT ([email protected]) 9013324751

MOCA

Mr. Prashant Sukul, Joint Secretary ([email protected]) 011 24610386 Ms. Pragya R. Srivastava, Director ([email protected]) 9871359196

Airport Authority of India

Mr. P.K. Chadha, DGM Operations ([email protected]) 9811758738

Chennai Airport

Mr. V.P. Ram, GM Opr. (AAI) ([email protected]) 044-22564261/9056195555

Kolkata Airport Mr. B.K. Goswami, GM (Ops - Apt) ([email protected]) 033-32975998/9831325209

DIAL Mr. SIS Ahmed, Ex. Director (S&V) ([email protected]) 9871606212 Mr. B.K. Arora, Consultant – CWG ([email protected]) 9810705007 Mr. Ashwani Khanna, VP ([email protected]) 9717490554 Mr. Arun Behal, GM ([email protected]) 9910382817 Mr. Ashish Kumar, GM ([email protected]) 9971391406 Col. H.S. Ahluwalia, AGM ([email protected]) 9717494696 Mr. Jaideep Thakur, AGM ([email protected]) 9650495831 Mr. Ashish Jain ([email protected]) 9717095713 Mr. Jitendra Pandey, AM ([email protected]) 9650597860

MIAL

Mr. Vikram Sethi, Gen. Mgr. T-2 ([email protected]) 022-66850185/9833301374

Bureau of Immigration

mailto:[email protected]




Delhi Mr. Sunil Kumar, AFRRO/Admn ([email protected]) 25652608 / 9868829792 Mr. Ajay Makan, ACIO-I I/C Admn ([email protected]) 9818825520 Mr. Ajay Chaudhary, Dy Director (Imm) 9810063357 Mr. S.S. Sharma, In-charge IT 9810555900

Mumbai

Mr. B.C. Barman, AFRRO 022-26813481/9819067043 Mr. HK Pathak, AFRRO 022-26813481/9819067043 Mr. Deepak Grover, AFRRO 022-26813481/9819067043 Mr. Pranay Mitra, AFRRO 022-26813481/9819067043

Chennai

Ms. Rajarajeshwari, Assistant Director 044-23454976-77

Bangalore Mr. MG Subramanyam, AFRRO 080-22001302/22001311/9845022160

Amritsar Mr. AK Thapliyal, ACIO-I/G 0183-2500464/9417805064.

Kolkata Mr. AK Banerjee, DCIO 033-25113059/9239439502

Hyderabad Mr. Harbhajan Singh, DCIO/AFRRO 040-24251317/9177602254.

CBEC

Mr. S M Bhatnagar, Joint Secretary ([email protected]) 9560313233

Mr. Ashutosh Baranwal, Addl. Comm. ([email protected],

[email protected]) 9810382699

Mr. P S Mann, Superintendent ([email protected]) 9810929522

MEA

Mr. P.K. Gautam, Under Secretary (PV-2) 011-23383866/ 9711017092

Mr. Vimal Kumar Yadav, 9971568223

Mr. Bhopal Dutt 9968824092

MHA

Mr. P.V. Sivaraman, Deputy Secretary ([email protected]) 011- 23381374 / 9810359592

Delhi Police

Dr. O.P. Mishra, DCP (Airport) ([email protected]) 011 – 25671509, 9818099090

Mr. M A Haider, ACP ([email protected]) 9811584810

CISF

Mr. K V K Sriram, Commandant [email protected] 9650194205





BCAS Mr. J.S. Rana, Dy. Commissioner ([email protected]) 25652486 / 9810092775 Mr. Ajay Sharma, Astt. Commissioner of Security 9811546865

Air India

Mrs. R Jaidka, Exec. Director [email protected] 9958215554 Mrs. S Dhindsa, AGM [email protected] 9958215553

AOC

Mr. Pervaiz Alamgir, Chairman ([email protected]) 9811263000

National Rifle Association of India (Sports shooting weapons related) Mr. Kishan Singh Sethi, Chairman RC 9810820464 Mr. Amar Sinha, Coordinator ([email protected]) 9899566492 Mr. Avtar Singh Sethi, Sr. VP ([email protected]) 9818203370, 9999337451 Mr. Amit Koslia, Coordinator 9968099008

Dept. Of Health

Mr. S. Eswava Reddy, ADC ([email protected]) 9871130773






Important OC Functional Areas

Accreditation

Ms Monica Chaturvedi, APO [email protected] 9958895737

Ms. Arya Tiwari, APO [email protected] 9953301412

Administration

Mr. Amar Singh, Director [email protected] 9868174132 Mr. Prasad Melge, APO [email protected] 9999081733

Finance & Accounts

Mr. K.L. Banerjee, Director [email protected] 9868851148 Mr. Ankit Singh, AA [email protected] 9810002088

Catering

Ms. Sharayu Amlekar, Director [email protected] 9650292655 Ms. Neha Sangwan 9953977978

CGA Relations

Mr. Ashwin Lokare, Director [email protected] 9958366420

Mr. Amar Singh Wazir, Director [email protected] 9818880897

Mr. Yaduraj Singh, Director [email protected] 9810554362

Mr. Tejender Singh, PO [email protected] 9871773261 Mrs. Chhavi Gaur, APO 9810782122

Image & Look

Ms. Sangeeta Welinkar, ADG [email protected]

9650211433

Mr. Rohit Mohan, Director [email protected]

9810473139

Ms. Pooja Mehra, APO [email protected]

9711973113

Logistics

Mr. R.K. Singh, Director [email protected] 9811079334

Medical

Dr. Arun K. Mendiratta, Director Medical, OC [email protected] 9971430094

Protocol

Mr. Kulbir Kataria, Director [email protected] 9810101459

















Mr. Himmat Singh 9871782656

Mr. Sukhjit Singh 9873969466

Mr. Sumit Bains 9711712559

Mr. Sumit Singh 9990781493

Security

Mr. BS Bankoti, PO [email protected] 9810390011

Mr. Shivanand Mishra 9953472177

Mr. Shyam Lal 9013246909

Mr. Trilok Singh 9891069495

Technology

Mr. Prashant Gupta, PO [email protected] 9953330150

Ms. Saba Khan, AA(Telecom) [email protected] 9654321643

Mr. Vishal Singh, AA(Venue Tech) [email protected] 9136222852

Transport Mr. Manish Midha, APO [email protected] 9810104021 Mr. Sanjiv Sharma, [email protected] 9899513529 Workforce Mr. Suryakant Raut [email protected] 9289322121 Mr. Rohit Tomar [email protected] 9953180547 Games Travel Office Mr. Harshwardhan Singh 9871714721 Mr. Sumit Nagpal 9873585960 Mr. Deepak Kumar 9958811308 Mr. Rohit Kumar 9999688276




mailto:9654321643%20%20%[email protected]









LIST OF IP PHONE (VOIP) – 211 series

Accreditation

1. 36151 2. 36152

Coordination & Govt. Relations

1. 36205 (Venue Commander) 2. 36206 (Common) 3. 36416 (Common)

Doping/Medical

1. 36211

Protocol

1. 36202 2. 36201

Technology

1. 36111

OC Security

1. 36100 (Control Room)

Transport

1. 36411 2. 36417 (Control Room) 3. 36414

Workforce

1. 36491 2. 36492 3. 36493

Delhi Police Room

1. 36207 (DCP Airport)

Police Control Room (Wireless)

1. 36418 2. 25652171




GLOSSARY

Name Description Abbreviation

Airport Authority of India

Nodal agency for the overall management of Airports in India AAI

Control Room Central coordination and communication centre responsible for coordinating Games wide functions, communicating Games wide messages and escalating high level issues for resolution.

CR

Back of House Operational / office areas within the venue BoH

Bureau of Civil Aviation Security

Responsible for Airport security by regulating airport access through issue of Airport passes in designated areas

BCAS

Bureau of Immigration An immigration authority responsible for Immigration clearance on arrival/departure at Indian ports

BoI

Central Board of Excise &Customs

Oversee customs / excise duty / clearance and exemptions CBEC

Central Industrial Security Force

Responsible for Airport security primarily inside International and Domestic terminals and includes overall security at airport

CISF

Commonwealth Games Associations

The national bodies of each participating country responsible for the development and management of the teams that compete.

CGA

Commonwealth Games Federation

The organisation that is responsible for the direction and control of the Commonwealth Games.

CGF

Commonwealth Games Family Members

The official representatives of the Commonwealth Games Federation, Commonwealth Games Associations, athletes and officials.

CGFM

Daily Run Sheets Brief outline of key daily activities in the venue DRS

Delhi International Airport Ltd.

Responsible for Airport management / operation of Delhi International and Domestic airport

DIAL

Delhi Police A Police agency under the Ministry of Home Affairs primarily responsible for law and order / security in Delhi

DP

Delhi Traffic Police A part of Delhi Police, responsible for traffic management within the city DTP

Directorate General of Civil Aviation

A body under MOCA, primarily responsible for permissions i.e. temporary import of Arms and Ammunition related to Games

DGCA

Functional Area Command

Games time operational centres responsible for the coordination and communication of each FA.

FAC

Functional Areas Organising Committee departments responsible delivering specific services to the Games i.e. Medical services

FAs

Furniture, Fittings and Equipment

Furniture, additional venue fittings and equipment installed in a venue to make it Games ready.

FF&E

Games Executive Responsible for high level decision making which may require consultation

with higher authorities and external agencies. GE

Intelligence Bureau An agency under Ministry of Home Affairs primarily responsible for carrying out research and background checks of individuals / foreigners coming to India

IB




Ministry of Civil Aviation

Apex controlling body for Airlines/Airport functioning in India MOCA

Ministry of External Affairs

Responsible for issuing necessary instruction to all Indian missions in abroad for immediate grant of visa’s / gratis visa’s related to Commonwealth Games

MEA

Ministry of Home Affairs

Responsible for issuing necessary instructions related to visa on arrival (TLF) i.e. Temporary Landing Facility

MHA

National Rifle Association of India

The primary organisation for promoting shooting sports in India NRAI

Organising Committee Body responsible for the organisation and delivery of the Games OC

Venue Manager Will oversee the successful implementation of all aspects of venue operations and is responsible for the smooth, safe and efficient operation of the venue.

VM

Venue Operations Centre

Hub of all operational decision making and information in each venue VOC

Venue Operations Manager

Leads and coordinates the key Front of House (FoH) and/or Back of House (BoH) operations;

VOM

Venue Security Commander

Provides security information and support to ensure efficient and safe operations at the venue for all constituents

VSC

airport operations plan sept 26 2010

Documents