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Get a head start in the industry with this insiders view of the air transportation system.

Review aviation-related businesses and organizations and the role they play in shaping the industry. Polish yourmanagement and presentation skills while working with experienced instructors and class peers on a unique courseintegration exercise.

Gain a global perspective into the air transportationindustry

Identify key industry stakeholders

Understand the basic laws and conventionsgoverning air transport

Evaluate key areas of an aviation business based onstandards and best practices

Practice management and presentation skills

This course is open to all industry newcomers andprofessionals seeking an entry-level managementposition in:

Airlines

Civil Aviation Authorities

Air Navigation Service Providers

Airports

An IATA Certificate is awarded upon successfulcompletion of the course and final examination.

This course can be applied toward an IATA Diploma:

Airline Management

Components of the Air Transportation System

Aviation businesses and organizationsNon-governmental organizationsNew technologies and their effect on the

industry

Business Models The organization of: airlines, airports, civil

aviation authorities and air navigation serviceproviders

Commercial aviation from an organizationalperspective

Aviation Law

Freedoms of the Air and other basic laws ICAO standards and recommended practices

Safety and Security

Common concepts applied in the industry Organizations that set standards for the industry

Benchmarking and Key Performance Indicators

Safety, security and risk management forindustry businesses

Management exercises and case studies

Course integration exercise

Written examination

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Session 1: Air Transportation Management Session 2: The Air Transportation System

Current aviation environment Issues and challenges for airlines,

airports, CAAs, ANS Providers

Importance for mankind Influence on the development of the

world

Session 3: Introduction to Air TransportationLaw

Session 4: Introduction to Air Safety andAviation Security

Aviation and the development of PublicInternational Air Law and Space Law

The Chicago Convention and the Roleof ICAO

Open Skies, "New Freedoms" to Fly

ICAO Systems approach to air safetyand auditing for safety

Threats to aviation security andICAO approach to securitymanagement

Session 5: Civil Aviation Authorities Session 6:Airlines

Elements Role and function in the air

transportation system

Elements of an airlineOrganization

Role in the air transportation system

Session 7:Airports and Air NavigationService Providers

Session 8: Management and PresentationSkills

Elements Organization Role and function in the air

transportation system

Management and presentationtechniques

Delivering presentations tomanagement, other audiences

Session 9:Air Transportation Manager asLeader

Session 10:Air Transportation Manageras Teamwork Architect

Leadership principles and practices Characteristics of great leadership

Overcoming resistance in a changingenvironment

Session 11:Assessing operational results Session 12: Impact of Technology

Benchmarking Key Performance Indicators (KPIs) Best Practices

Evolution of FlightTechnological DevelopmentsMajor Airframe and Engine

Manufacturers

Session 13: Evaluation

Team exercises and presentations Written examination

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