Air-conditioning & Refrigeration Division (ARD)

Getting to know the…

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تعر على ....

لتبريد لتكييف ئر

In line with Intercol’s policy of “Growth through Diversifica-

tion” the company acquired the Technical Business of

Bahrain Technical Trading Company (BTTC) on the 15th of

November 2003.

The acquisition of the Lennox distributorship - along with

other brands- opened a new chapter in the business history

of Intercol, which resulted in the formation of ARD.

Initially the acquisition was merged with the Marine and

Technical Services Division where it began operations on

the 1st of December 2003.

Soon after, it was clear that with the growing nature of the

business, it was imperative to separate ARD from the MATS

Division and create its own division. The entire ARD team

was shifted to Warehouse 10 and the management recently

approved the renovation of the offices, which will also

include a showroom for the division.

With Lennox (USA), and in addition to the agencies once

represented by BTTC- INTERCOL entered into an agree-

ment with BLUE STAR LTD (India), thus Blue Star & Kruger

became the first milestones in the expansion process.

Representing such leading brands and by completing over

40 installations in the short span of two years, Intercol is now

one of the leading air-conditioning and refrigeration agents

in the region.

The latest installation that was completed using the Blue

Star product range was the Le Marché Hypermarket, the first

installation for chilled water based air-conditioning systems

in the Kingdom of Bahrain.

Forming part of ARD is the Water Treatment Department

which represents leading brands which provide a wide range

of solutions in this field, from desalination plants in reverse

osmosis technology and sewage treatment, to portable

water treatment and special chemicals and dosing systems.

Brands represented include Advanced Watertek, Culligan

UK Ltd, Eastern Technologies USA, Euro Forbes Int’l, LTH

Electronics, Nalco UK Ltd and Palintest UK, to name a few.

The department is lead by a team of trained and qualified

engineers and backed by a professional team of technical

staff that provide after sales support services with a

tailormade maintenance workshop fitted with the latest

equipment.

K u d o s t o C P D ’s F M C G I I Te a m !

N o k i a @ I n t e r c o l S c o o p s M o s t W i n s o f t h e S e a s o n !

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In 2004, CPD’s Danone LU biscuits sales team achieved an all

time record in sales for Intercol and Danone, Bahrain. The team

achieved 100% volume growth over the previous year with

substantial growth on the existing range of products and new

product launches which surpassed and exceeded the expecta-

tions of the principal. Internationally renowned Danone LU

biscuits’ popular brands include TUC, Lu Prince, Chipsmore

among many others.

As an acknowledgement of their good work, the entire sales

team headed by Mukesh Singhal, Assistant Sales & Marketing

Manger, and Fakhruddin, Divisional Manager, were flown on an

all expenses paid trip to Malaysia for three nights, courtesy of

Danone. The team also included; Brian Pereira, Mohammad

Mubashir, Mohamed Makkam, Subbarailoo, Changanam

Ramdas, Basheer Alshuwaikh, Hassan Khalaf and Mohammed

Radhi Marhoon.

Joining the team from Bahrain, were teams from the UAE,

Qatar, and Saudi Arabia.

During the trip, they visited the Danone factory to observe the

production process of Danone biscuits including Prince Double

Choco and Chipsmore, both of which are sold in Bahrain.

The Danone Regional Manger and Marketing Team also

presented a plaque commemorating their superb sales perfor-

mance to the team, on behalf of Intercol, when they visited

Bahrain.

Nokia@Intercol’s nail-biting

challenge to top the table of

the MINI Challenge’s second

season ended in a superb

performance that resulted in

a first place finish in the last

race of the season.

Nokia@Intercol’s Salah

Salahuddin has provided

spectators and his legion of

fans with plenty to talk about

as he thrashed out thrilling

performances that had

audiences on the edge of

their seats.

In the team’s quest for the championship title, Salah notched up

a staggering eight first place finishes - more than any other team

this season!

With such an exemplary performance, Nokia@Intercol proved to

be the team to beat over the season despite losing out in the

end to the season’s champion Talal Al Ghaith of the Unstoppa-

bulls.

Nokia@Intercol’s overall performance was one to be proud who

came second this season to last year’s twelfth, jumping up

eleven spots on the way!

Congratulations to the whole team for the most number one

finishes of the season, for providing us with a thrilling season

challenge and their second place finish!

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A L o o k B a c k i n T i m e . . . 1 9 6 9

With the eagerness to get the best out life, Mulloth Manikkan

Menon, or Manikkan as he is known to us at Intercol, decided

to leave India and begin working in Bahrain, thirty-seven years

ago.

Apart from the financial benefits of moving to the G.C.C,

Manikkan was curious to work and experience living in a

foreign land.

Adapting to life here in Bahrain upon arrival was a pleasure for

Manikkan who said “the pace of life here was so easy, there

was and still is a good working atmosphere and the social life

here was great as well. Bahrain at the time was only half of the

population it is now.”

Commenting on his immediate impressions of Intercol

Manikkan said “I first joined Intercol as an Accounts Assistant

to the accounts office which was located on the mezzanine

floor of Ahmed Bin Hassan Bin Ebrahim Building. I worked

under the Chief Accountant, the late P.P. Menon who instilled

a strict and disciplined working atmosphere who I owe my

gratitude to. Intercol was one of the best local companies

which was run under the directorship of the late Ali

Abdulrahman Alwazzan, Mr. Sadiq Al Baharna and the late

General Manager Mr. M.G. Wrightman.”

Manikkan explained that he has enjoyed working at Intercol

right from the very beginning as his colleagues, the

management and the directors have always been

cooperative, helpful and friendly. With a healthy working

atmosphere Manikkan was able to grow in his career to

become the Chief Accountant. What this entails is the

centralized maintenance of the entire accounts and finances

of Intercol in coordination with all the different divisions,

reporting to the directors as well as preparing the end-of-year

accounts and statements.

In the early years, all of Intercol’s offices were based in

Manama, as Intercol has grown and diversified so has the

accounts department. Previously, all work was done manually

in beg ledger books, all of which have been replaced by

computers. With Intercol’s increasing growth and

diversification, the number of employees and the volume of

work in the accounts department have grown as well, with

Bahraini’s holding 50% of the positions.

Manikkan commented that through the constant growth and

diversification of the company, in addition to the company’s

corporate social responsibility programs and the wise

directorships of Mr. Abdulrahman Ali Alwazzan and Mr. Sadiq

Al Bahrarna, Intercol had been able to maintain and cement

itself as one of Bahrain’s leading local companies.

“I am privileged and proud to be working for a company like

Intercol over the last four decades. I owe my gratitude and

appreciation to our directors who have always looked after me

as an employee of this great organization.”

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Nisanth Sasidharan of S&I recently became a certified “Juniper Networks Certified Internet Associate”. The certification is designed for experienced networking professionals with beginner to intermediate knowledge of Juniper Firewall/VPN products and ScreenOS software. The written exam verifies the candidate’s basic understanding of the internet, security technology and related device configuration. Congrats Nisanth!

Basarvaraj Navali recently attained certification from Alcatel Business Systems and is now an Alcatel Certified System Expert (ACSE OmniPX Office R5.x). As Intercol always take pride in providing expert service in all fields, it’s great to welcome another expert onboard. Congrats Basarvaraj!

Mabrook! to Bader Hassan Al-Anzoor who has recently become a certified Customer Support Specialist upon the completion of his course at Fastrack Training and Development Consultancy. Well done Bader!

H i g h A c h i e v e r s

M e c h a n i c s o f t h e M o n t h S c h e m e

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The MATS division held an

awards ceremony to

felicitate the winners of the

ongoing ‘Mechanics of the

Month’ awards scheme for

the month of February

2006.

The ceremony was attended by Mr. Christer Malmering (Area

Service Manager, Volvo Truck Corporation), Mr. Ericsson

(Operations Manager, United Cement Company), Mr. Santosh Pai

and other MATS staff. Mr. Lameer Kundu was declared the winner

with Mr. Sudhakar and Mr. Rajkumar winning the first runner up

and second runner up positions respectively.

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A u c t i o n o f P r o m i s e s

I n t e r c o l P a r t i c i p a t e s i n t h eB I G S F l o w e r F l o a t P a r a d e

Standard Chartered Bank held an ‘Auction of Promises’ and a

buffet dinner in support of the bank’s ‘Seeing is Believing’ fund

raising program.

The event, held at the Bank House in Gufool during the month

of May, had a range of items on auction including, paintings,

dinners, trips and a car. Intercol also donated items for auction

including male and female baskets of perfumes from Beauty

and Fragrance and the exclusive Nokia 8800.

Intercol successfully placed a bid on the ‘grand auction item’,

the Hyundai Matrix, which is now being used by Intercol’s ad

agency, International Advertising Agency (IAA).

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The weeklong Bahrain International

Garden Show (BIGS) kicked off in

style this year with a first time ever,

flower float parade. Ministries,

schools, businesses and society

groups were invited to participate in

either the large float category or the

small/private vehicle category for the

parade.

Over thirty entrants gathered at the

parade, all of whom participated in

the three hour long parade that began

at the Bahrain International Exhibition

Centre (BIEC) and ran up the King

Faisal highway, up through Muharraq and back to

the BIEC.

The streets were lined with hundreds of families

from all walks of life who were there to take in the

view of these beautifully decorated floats.

The theme of the Intercol float was "Connecting

People, Connecting the World" and sported a

hand-decorated globe with a floral ‘Nokia@Intercol’

rainbow, a floral national flag as well as specially

made nokia-flower-stickers made from the 7360,

one of the latest models from Nokia at the time, which is part of

the l'amour collection.

Nokia@Intercol's float (using a Range Rover), which was

entered in the small/private vehicle category, gathered lots of

cheers and compliments from judges and spectators alike!

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Intercol DIC’s principal Northwest Analytical Inc. (NWA) from

Portland (Oregon, USA) conducted a two-day extensive training

course early in May for CristalArabia (The National Titanium

Dioxide Co.), Yanbu Al-Sinaiyah and Kingdom of Saudi Arabia on

NWA Products Quality Analyst® and Quality Monitor®.

CristalArabia is in the process of implementing Quality Analyst®

and Quality Monitor with Intercol’s guidance. The training was

conducted by Mr. Louis Halvorsen, Chief Technology Officer, NWA,

and was attended by 5 delegates from CristalArabia including their

SPC Project Team Leader Mr. Ehab Abu Al-Fara’a.

CristalArabia’s interest to deploy a SPC solution emerged from a

need to reduce variances and costs in their batch production

process.

NWA products are targeted globally by large Fortune companies to

comply with their quality objectives and to help reduce pressures on

processing and costing by using six Sigma-based Statistical

techniques.

NWA is the leading provider of SPC software tools for

manufacturing and quality improvement. For more than 20 years,

NWA has been dedicated to providing statistical analysis tools that

provide a better understanding of processes, enabling

manufacturers to trim costs, boost performance and increase

profits.

T r a i n i n g a t I n t e r c o l D u b a i I n t e r n e t C i t y ( D I C )

S t r a t e g i c P l a n n i n g a n d C h a n g e M a n a g e m e n t C o u r s e

Intercol held a strategic planning and change management training

course at the Regency Intercontinental Hotel in April.

The course highlighted the need for organizations to always be

prepared to face the challenges of continuous and non-stop

changes that affect all aspects of life for a company.

Participants were introduced to strategic planning methods so as to

equip employees with the necessary tools that help them adapt to

unprecedented changes.

The course covered the steps of strategic planning (formulation,

implementation and control), why strategic planning should be

used, as well as the difference between traditional planning and

strategic planning.

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:¢ùcÉa , +973 17 827821 : ºbQ ∞JÉg ≈∏Y ∫ƒcÎfG ácöûH ójÈàdG h ∞««μàdG

climcon@intercol.com :ÊhÎμdEÓdG ójÈdG , + 973 17825396

E x t r e m e t e m p e r a t u r e

With summer already here, hte question on most people’s minds is “Which air-conditioner suits my requirements?” When select-ing an air-conditioner consider the following important tips.

Is the AC unit supplied with Anti Corrosive fins? This feature is very important for the longevity of the equipment in Middle East climate. The type of compressor used is very important. Rotary compressors are silent compared to piston and reciprocating compressors which are time tested. Are the units designed to work at 52°C, when you need the AC most?

The reliability of the supplier for the after sales services always plays an impotant part in ensuring you stay cool and comfort-able.

The Normal life expectancy of AC equipment in Middle East climate is approximately 8 to 12 years depending on the type of equipment. Can you rely on the supplier for this period?

A window air-conditioner is ideal for rooms up to 200sq.ft when one of the walls is exposed to the outside.If there are no exposed walls, a Split AC is the only option. In addition, a Split AC compressor is kept outside and hence, noise levels are lower.

To calculate the AC capacity required for your room please visit “www.bluestarindia.com” and click on the quick link “CALCULATE YOUR AC TONNAGE” , You may select the city as Delhi, where the temperatures are as high as in Bahrain.

Intercol welcomes Blue Star to Bahrain, whose top of the line products are produced at ISO 9001: 2000 accredited manufac-turing facilities. The strong design expertise coupled with superior manufacturing capabilities and processes give Blue Star an unmatched competitive advantage.

Blue Stars product portfolio includes products like window air--conditioner, split air-conditioner, cassette units, verticool units, air-conditioners for precision control applications, VRF units, deep freezers, cold rooms, water coolers and numerous other products. They also offer air-conditioning equipment for large chilled water based system. The product range includes air handling units, fan coil units, air cooled screw shiller, reciprocat-ing chiller, process chiller etc.

Blue Stars range of air-conditioners are suitable for high ambient conditions. Among all the expert features is the anti corrosive fins and antibacterial filters which let you BREATH EASY.

For more information on any of the products from the Blue Star range, please contact the Air-conditioning & Refrigeration Division at Intercol on Tel.: +973 17827821Fax: +973 17825396, e-mail: climcon@intercol.com

?»JÉLÉ«àMG Ö°SÉæJ äÉØ«μŸG …CG

The company website www.intercol.com has now been updated! Plenty of new photographs have been added to the site and as there is room for comments, check out the site and let us know what you think by sending your comments/suggestions to news@iaa.com.bh !

An old man was walking along the beach, when he came upon a part of the sand where thousands of starfish were washed ashore. Further down the beach he saw a young girl picking up the starfish, one by one, and tossing them back into the ocean. “Oh you silly girl,” he exclaimed, “You can’t possibly save all of these starfish. There are too many”. The girl smiled and said “I know. But I can save this one,” and she tossed another into the ocean, “and this one…and this one…”Think for a while – The old man noticed thousands of starfish scattered on the seashore but chose not to do anything about it. The young girl, undeterred by the enormity of the task, continued her efforts, knowing she couldn’t possibly save all the starfish, but believed that each toss mattered. Think for a while – Those who simply stand by and assume that the task is enormous and impossible are aplenty. Can we not contribute our might, however small, and achieve the seemingly impossible? The ocean is nothing but a collection of tiny drops.

-Yogakshema

Courtesy of: T. Thomas, LIC (Intl) Division

T h i n k f o r a w h i l e

N a m a s t e I n d i a !

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We're Updated!

Mrs. Lynne Alwazzan recently enjoyed a site-seeing tour of India with the American Women’s Association. The ladies toured a number of cities including New and Old Delhi, Agra and Jaipur. In addition to visiting the magnificent Taj Mahal in Agra, the ladies also visited the Laxmi Naryan Temple, the Amber Fort in Jaipur, Jama Masjid in Old Delhi, the President’s Palace in New Delhi and the Hawa Mahal (Palace of Winds) in Jaipur.

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“ C A M E ” L a u n c h e d

The MATS Division held a successful launch of CAME products (The world's leader in Automatic Gates) in mid May at the Gulf BID Exhibition.

The event was followed by a seminar at the Diplomat Radisson SAS Hotel for Bahrain’s leading consultants and contractors. The attendees were appreciative of the presentation made by principles from CAME Europe.

The presentation covered the complete range of CAME products including Automatic Barriers, Swing & Sliding Gates in addition to the Automatic Parking Systems and Automatic Bollards.

We are confident that the CAME products will be yet another success for the MATS Division as the construction industry continues to boom in Bahrain.

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S p o n s o r s

SuperStar Libra Docks in Bahrain

Evergreen Marine

The MV SuperStar Libra, a 1988 built luxury cruise vessel, owned by M/s Star Cruises Pvt. Ltd. Malaysia arrived at the Mina Salman Port on the 26th of May, as a courtesy visit en-route to Malta. The vessel has 826 crew members onboard and can carry approxi-mately 1400 passengers.

During her stay in Bahrain, the owners made arrangements for a formal gathering onboard the vessel for invited media and guests which included a tour of the vessel by the dignitaries. CEO CheeTut Chong, Mr. Steven Ang (Asst. Director, Port Operations) and Vice President Ms. Jane Siau Pho expressed their apprecia-tion to the management and staff of Intercol’s Shipping Division for organizing the event.

Dignitaries who attended the event included Captain Saleh Abdulla Al Musalam (Director General of Ports), Captain Ebrahim Hasan Salman (General Manager, Free Zone Affairs), Captain Rushdi Al Munha (Director of Cargo Operations), Mr. Hasan Al Majid (Director General of Customs), Mr. Ali Fakhro (Manager of Fire, Safety & Security), Mr. Ali Sultan (Public Relations Officer, Mina Salman Port), Mr. Ali Al Wazzan (Deputy Director of Intercol) and his wife Ms. Mai Salman.

At the end of the tour, plaques were exchanged between the President, Customs, Ports & Free Zones, H.E. Shaikh Duaij Bin Salman Al Khalifa and the captain of the vessel, Captain Carl Magnusfolke Gottberg.

Evergreen Marine Corp. commenced its Far East-Arabian Persian

Gulf (APG) service in January 1986 in the name of Uniglory

Marine Corporation, an Evergreen group carrier that has since

become part of Evergreen. Two decades on, Evergreen has

transported more than one million TEU from the Far East to the

Gulf.

Having been established in 1968, Evergreen in the 1980s was

already on its way to becoming the world class service provider it

is today. In 1986 Evergreen launched the APG service, and during

their 20-year history, Evergreen have completed 928 sailing trips

from Asia to the Middle East and has carried in excess of one

million TEUs.

A reception was held in Dubai to celebrate the successful comple-

tion of 20 years of service to the Middle East. Intercol, who have

been Evergreen’s agent in Bahrain for the past 30 years, was

represented at the function by Director, Mr. Abdul Rahman Ali

Alwazzan and his wife along with Shipping Manager, Mr. Kevin

Smith and his wife. A memento was presented to Mr. Arnold Wang

Wang, the President of Evergreen Marine Corp, Taiwan.

Left - RightMrs. Alwazzan, Mrs. Wang, Mrs. Smith, Mr. Wang, Mr. Alwazzan.

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ثه! لغير متوقع حد لحماية من حصل على

A free inspection campaign was organized at the MATS division

from March 20-April 5 2006 for all Volvo trucks operating in Bahrain.

The main objectives of the campaign were to improve customer

satisfaction levels, increase customer loyalty, show concern for the

wellbeing of Volvo trucks, improve service retention, generate

higher sales in the service and parts division and improve Intercol’s

image in the market.

A lot of hard work was put in by the entire MATS team in making this

campaign a success. Preparations for the campaign began in early

January 2006 which included Volvo tuck-owners database

research, planning the marketing campaign, designing of flyers and

invitations (by IAA) which were distributed to all customers by post,

at important truck assembly points, ports, customs as well as at the

Saudi causeway.

The campaign began with a small inaugural ceremony, attended by

chief guest Mr. Ericsson (Operations Manager, United Cement

Company), Mr. Christer Malmering (Area Service Manager, Volvo

Truck Corporation), Mr. Santosh Pai, Mr. Rishi, Mr. Mohd Ashraf

Shareef, staff and Volvo customers.

The trucks were inspected as per the 35-point checklist, which was

specially prepared for the campaign. Upon inspection, quotations

were issued to customers and those who decided to proceed with

repairs were offered a special discount of 25% on labor and 20% on

spare parts.

The campaign was a great success with an expectation of higher

sales in the parts division through business from fleet operators

such as BAS, Haji Hassan etc. The professional approach towards

customers impressed principles to such a degree, that they had no

hesitation in rating Intercol as one of the best Volvo distributors in

the region.

Mabrook on your promotions! CPDSaeed Ahmed AshoorHussain Ahmed EidBasheer Salman AlshuwaikhSalwa Salim Yousef SalehSyed Mohammed FaizullahNilesh BagweMohammed Mubasher Alam

MATS Hussain Salman Ali Hassa, Rene Fernandez

CCDGurunath Pendse

Congratulations to Fadhel Ahmed Saleh of FMCG II who bagged first place in the third Jordan River Taekwondo Championship 2006.

Fadhel is a dedicated fan of Taekwondo and trains extremely hard to compete in such championships. His dedication to this sport has paid off well with the gold medal he won in this championship.

Congratulations once again on your deserved victory Fadhel!

N e w G e n e r a t i o n Vo l v o T r u c k s

F a d h e l W i n s G o l d !

General Medicals

Mohammed Abdul Wajeed

CPD

Abdulla Talal Al Sada

Mohammed Mastaq

IAA

Fatma Al Qattan

Claire Lambert (Cat)

Laylin Fernandes

Climate Control Division

Shanker Chari

MATS

Roshan Samuel

S&I

Hassan Alwazzan

Renosh Kurian Thomas

Rehab K S Al Sulaimani

Siljo Simon

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ƒØdƒa äÉæMÉ°T øe ójó÷G π«÷GSweden’s M/s Volvo Truck Corporation (VTC)

have introduced the new generation of Volvo

Trucks, which meet Euro 4 and Euro 5 with

AdBlue technology, available in Western

Europe only. Undoubtedly, these trucks are the

future of road transportation around the world.

MATS received two new generation Volvo

FH440 Tractor units with the latest D13A

electronically monitored and controlled engine and a power

output of 440HP meeting Euro 3 emission legislation.

The D13A engine develops more power and torque (load

pulling capacity) with better specific fuel consumption

compared to competition and previous Volvo engines.

Moreover, the trucks are fitted with the Volvo I-shift gearbox i.e.

automatic gearshift. The gearbox is a conventional constant

mesh, whereas a computer mounted on the gearbox, which

interacts with the engine management system, controls the

gearshift. The advantage of the I-shift gearbox is better

drivability, higher productivity, better fuel consumption and less

maintenance costs.

The combination of the D13A engine with the I-shift gearbox

makes Volvo trucks the best available trucks in today's market,

meeting all or most of road transportation needs.

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N91

3250

C P D , B & F L a u n c h

R e c k i t t & B e n c k i s e r L a u n c h

New launches

6820

N80

Winning Photograph

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HOW TO PLAYFill the grid so that every row, every column and every 3x3 box contains the digits 1 - 9. There’s no maths involved. No scientific calculations.You solve the puzzle with reasoning and logic.

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."º∏°ùe øjôc" á°ùfB’G ÉfQÉÑNCG á∏› IQôfi øe 6020

Congratulations to Effat Abbas Mirzai who won Intercol’s ‘My Best Shot’ competition!

Effat was presented with the Nokia 6020 by ‘akhbarana’ editor Carine Moussallem.

كو لسو

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