aib's road-to-real-time-analytics - tommy mitchell and kevin mctiernan of aib
TRANSCRIPT
KevinMcTiernan&TommyMitchellDataScience&Innova.on
• Wherewestarted
• Howfarwe’vecome,howwe’vegotthere
• Wherewe’regoing
• Ques>ons
Ireland’s17thmostvisitedsite
Ireland’stopvisitedbanksite
Step1 Step2,3 Step4Monitoringserverlogsrecordedbasedonclientac>vity.
LogscopiedandlogicappliedthroughSplunkandleadsgenerated
CustomerscontactedthroughContactCentrebasedonContactPrefrences
“Intheabsenceofinforma.on,wejumptotheworstconclusions”-MyraKassim
“Ifyouputcrapdataintoyoursystem,you’llgetcrapdataout.Andyou’llmakecrappybusinessdecisions.Always.Therearenoshortcuts.”-Probablythepersontoyourle5orright
Referrers
DataQuality
FunnelAnalysis
Fraud
MessagingService(Kafka)
DataProducers(Applications)
Computedashboard
data
UpdateModel
ClassifyCustomer
TriggersandAlerts
Getlatestdata
RealTimeView(SparkorIBMStreams)
ServingLayer(Applications)
REAL
TIME
BATCH
HADOOP+EDW
AnyQues>ons?