aia iowa #a203 communicating: clearing the path for emerging professionals #1 erica fischer and aia...
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AIA Iowa #A203
Communicating: Clearing the Path for Emerging Professionals#1
Erica Fischer and AIA Iowa Emerging Professionals9/25/2014
Credit(s) earned on completion of this course will be reported to AIA CES for AIA members. Certificates of Completion for both AIA members and non-AIA members are available upon request.
This course is registered with AIA
CES for continuing professional education. As such, it does not include content that may be deemed or construed to be an approval or endorsement by the AIA of any material of construction or any method or manner ofhandling, using, distributing, or dealing in any material or product.___________________________________________Questions related to specific materials, methods, and services will be addressed at the conclusion of this presentation.
After practicing clarity in communication, this course will help Emerging Professionals with whom to communicate and about which ideas. It will cover client communications, public relations, and intra-firm communications. Emerging Professionals should leave this course knowing how to communicate their value to the design community.
Communicating: Clearing the Path for Emerging Professionals
LearningObjectives
At the end of the this course, participants will be able to:
1. Practice clear communication methods2. Practice public relations3. Practice client relations4. Continue individual professional development
Emerging Professionals
STUDENTS INTERNS 10 YEARSLICENSED LESS THAN
COMMUNICATING:
Clearing the Path for
VALUE OF ARCHITECTUR
E
VALUE OF YOU AS AN
EP
THE PUBLIC
YOUR FIRM
COMMUNICATIONHOWWHATTO AND TO DO ITWHO
MANY WAY
YOU POSSIBLY
CAN
Value of ARCHITECTURE
Value of YOU
Value of your FIRM
to the PUBLIC
to your FIRM
to the PUBLIC
Have a STORY
Have a PLAN
Make a RELATIONSHIP
Value of ARCHITECTURE to the PUBLIC
Have a STORY
Value of ARCHITECTURE to the PUBLIC
Have a STORY
Value of ARCHITECTURE to the PUBLIC
Have a STORY
Value of ARCHITECTURE to the PUBLIC
Have a STORY
OUTREACH & EDUCATION
PUBLIC SERVICE & ADVOCACY
REGIONAL & URBAN PLANNING
COMMUNITY SUSTAINABILITY
HISTORICAL PRESERVATION
“TRADITIONAL” PRACTICE
Have a STORY
OUTREACH & EDUCATION
PUBLIC SERVICE & ADVOCACY
REGIONAL & URBAN PLANNING
COMMUNITY SUSTAINABILITY
HISTORICAL PRESERVATION
“TRADITIONAL” PRACTICE
Value of YOU to your FRIM
Have a PLAN
Value of YOU to your FRIM
Have a PLAN
GOAL
Value of YOU to your FRIM
Have a PLAN
GOAL
GOAL
GOAL
GOAL
PLAN
GOAL
GOAL
GOAL
GOAL
PLAN
GOAL
GOAL
GOAL
GOAL
PLAN
GOAL: Get licensed
GOAL
GOAL
GOAL
PLAN
GOAL: Get licensed
GOAL
GOAL
GOAL
When?
Where?
How long?
Why?
PLAN
GOAL: Get licensed in IA in 3 years
GOAL
GOAL
GOAL
PLAN
GOAL: Get licensed in IA in 3 years
GOAL
GOAL
GOAL
GOAL: Pass ARE’s
GOAL: Pass ARE’s
NONE SOME ALL
HOW TO PASS THE ARE’S
GOAL: Get licensed in IA in 3 years
GOAL
GOAL
GOAL: Manage a Project at an International Firm
GOAL
GOAL
GOAL:
GOAL: Become an Associate at an International Firm
GOAL
GOAL
GOAL
GOAL
Value of your FIRM to the PUBLIC
Make a RELATIONSHIP
Value of your FIRM to the PUBLIC
Make a RELATIONSHIP
CORNERSTONErepeat clients are your
Novitski, B.J., Client Care: How to Keep them Coming Back for More
Value of your FIRM to the PUBLIC
Make a RELATIONSHIP
If your client leaves your firm,
14% of the time it is for a reason like a leaky roof
68% of the time it is for a reason like feeling neglected
Novitski, B.J., Client Care: How to Keep them Coming Back for More
Value of your FIRM to the PUBLIC
Make a RELATIONSHIP
70%
of insurance claims happen over non-technical issues
Holmes Murphy
Make a RELATIONSHIP
CLIENT CARE
Novitski, B.J., Client Care: How to Keep them Coming Back for More
CLIENT INTERACTION>
Emerging Professionals
STUDENTS INTERNS 10 YEARSLICENSED LESS THAN
COMMUNICATING:
Clearing the Path for
Emerging Professionals
STUDENTS INTERNS 10 YEARSLICENSED LESS THAN
At the Convention
Mentoring Program Sign-Up
Emerging Professionals
Breakfast
This concludes The American Institute of Architects Continuing Education Systems Course