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AI for Social Impact Possibilities Beyond Views, Clicks, and Revenue Raja Iqbal, CEO and Chief Data Scientist, Data Science Dojo

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Page 1: AI for Social Impact - World Bankpubdocs.worldbank.org/en/633761541428344221/AI-for...AI for Social Impact Possibilities Beyond Views, Clicks, and Revenue ... Data Processing at Scale

AI for Social Impact

Possibilities Beyond Views, Clicks, and Revenue

Raja Iqbal, CEO and Chief Data Scientist, Data Science Dojo

Page 2: AI for Social Impact - World Bankpubdocs.worldbank.org/en/633761541428344221/AI-for...AI for Social Impact Possibilities Beyond Views, Clicks, and Revenue ... Data Processing at Scale

Key Ideas from Today’s Talk

• Why the AI buzz?

• Potential to use AI for social impact

• Concerns that warrant special attention

• Significant variance in country progress and focus

• The road ahead

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Page 3: AI for Social Impact - World Bankpubdocs.worldbank.org/en/633761541428344221/AI-for...AI for Social Impact Possibilities Beyond Views, Clicks, and Revenue ... Data Processing at Scale

Why the AI buzz?

Page 4: AI for Social Impact - World Bankpubdocs.worldbank.org/en/633761541428344221/AI-for...AI for Social Impact Possibilities Beyond Views, Clicks, and Revenue ... Data Processing at Scale

Terabytes (TB) of Data Generated Every 60 Seconds

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1TB = 1000 GB = 1 000 000 MB

Page 5: AI for Social Impact - World Bankpubdocs.worldbank.org/en/633761541428344221/AI-for...AI for Social Impact Possibilities Beyond Views, Clicks, and Revenue ... Data Processing at Scale

Data Processing at Scale

Presentation And Action

Search And Query

Data Analytics

Web/ThickClient Dashboards

Long Term Storage

ExternalData Sources

Transformation

Real-Time Analytics

Event Ingestor(broker)

ScalableEvent Broker

Field Gateways

Collection

Cloud Gateways(WebAPIs)

Applications

Producers

Devices

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Page 6: AI for Social Impact - World Bankpubdocs.worldbank.org/en/633761541428344221/AI-for...AI for Social Impact Possibilities Beyond Views, Clicks, and Revenue ... Data Processing at Scale

Declining IT Infrastructure Costs

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1 Million transistors1991: $222Now: < 6 cents

Data storage1991: $569 per GBNow: < 1 cent

Data transfer1991: $1245 per GBbpsNow: < $10

Page 7: AI for Social Impact - World Bankpubdocs.worldbank.org/en/633761541428344221/AI-for...AI for Social Impact Possibilities Beyond Views, Clicks, and Revenue ... Data Processing at Scale

Sensors, APIs, SDKs are Better

• Sensors are better and cheaper

• APIs and SDKs to collect, process, transmit and store data are ubiquitous

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Page 8: AI for Social Impact - World Bankpubdocs.worldbank.org/en/633761541428344221/AI-for...AI for Social Impact Possibilities Beyond Views, Clicks, and Revenue ... Data Processing at Scale

Dat

a M

anag

em

ent

Dat

a Sc

ien

ce

Collect

Store

Transform

Reason

Model

Visualize

Recommend

Predict

Explore

ETL/Log SQL NoSQL MapReduce Real Time Analytics

SaaS, PaaS, and IaaS – On Demand Availability

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Page 9: AI for Social Impact - World Bankpubdocs.worldbank.org/en/633761541428344221/AI-for...AI for Social Impact Possibilities Beyond Views, Clicks, and Revenue ... Data Processing at Scale

AI Buzz Due to the Perfect Storm

• More data: Large volumes and wide variety of data being generated and captured

• Cheaper IT infrastructure available on demand

• Faster data processing and plug-and-play software

• Better analytics: Machine learning and AI algorithms improved to utilize developments in software, hardware and data acquisition

• More demand: Growing interest and demand for AI initiatives

• Increasing focus on AI for development and AI for good: in 2017, first 2 conferences held

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Page 10: AI for Social Impact - World Bankpubdocs.worldbank.org/en/633761541428344221/AI-for...AI for Social Impact Possibilities Beyond Views, Clicks, and Revenue ... Data Processing at Scale

What is AI’s potential for use in social good?

Page 11: AI for Social Impact - World Bankpubdocs.worldbank.org/en/633761541428344221/AI-for...AI for Social Impact Possibilities Beyond Views, Clicks, and Revenue ... Data Processing at Scale

What Data Scientists Usually Do

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Suggest ads Recommend videos

Forecast demand Predict churn

Any commercial/revenue-making application

Page 12: AI for Social Impact - World Bankpubdocs.worldbank.org/en/633761541428344221/AI-for...AI for Social Impact Possibilities Beyond Views, Clicks, and Revenue ... Data Processing at Scale

But That is Not All That Data Scientists Can Do

There are many social and development problems that can be solved using these skills: AI can make the world better.

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Criminal Justice Education Personalized Care Public Safety

Sustainability Transportation Urban Planning

Page 13: AI for Social Impact - World Bankpubdocs.worldbank.org/en/633761541428344221/AI-for...AI for Social Impact Possibilities Beyond Views, Clicks, and Revenue ... Data Processing at Scale

AI Can Save Billions in Healthcare Costs

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Source: McKinsey 2013

Page 14: AI for Social Impact - World Bankpubdocs.worldbank.org/en/633761541428344221/AI-for...AI for Social Impact Possibilities Beyond Views, Clicks, and Revenue ... Data Processing at Scale

Think About This Problem

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Cost is $152 billion each year in the US alone, according to Produce Safety Project

World Health Organization

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‘Listening’ to Social Media To help Solve this Problem

• Design an app called nEmesis: It uses AI and natural language processing to identify tweets related to food poisoning

• Analyzed 16000 tweets from 3600 users everyday

• Picked up conversations about people falling ill

• Geo-tagging helps identify the restaurants

• Results:• Increase from 9% to 15% in the proportion of food safety

inspections identifying citations of health violations

• Why an increase in citations? More targeted inspections

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Page 16: AI for Social Impact - World Bankpubdocs.worldbank.org/en/633761541428344221/AI-for...AI for Social Impact Possibilities Beyond Views, Clicks, and Revenue ... Data Processing at Scale

Take agriculture in Sub Saharan Africa as another example

Dramatic increases in overall and rural populations, unlike in other parts of the world

SSA rural population growth compared to other countries

SSA total population growth as a proportion of global population growth

Source: Jayne et al. (2016)

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Yet, food production in Africa already lags behind and the gaps will only increase as the population grows

Projected trends in sub-Saharan African commodity production and consumption (2013‒2023)

Source: FAO: acknowledgements to Holger Matthey/FAO, August 2014

Page 18: AI for Social Impact - World Bankpubdocs.worldbank.org/en/633761541428344221/AI-for...AI for Social Impact Possibilities Beyond Views, Clicks, and Revenue ... Data Processing at Scale

AI-based Solutions to Improve Agriculture Production:Predictive Modelling to Improve Targeting of Interventions to Farmers

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Machine-learning based clustering of farmers based on hundreds of variables

Targeting the most important interventions to the given clusters with

highest historical success rate

Page 19: AI for Social Impact - World Bankpubdocs.worldbank.org/en/633761541428344221/AI-for...AI for Social Impact Possibilities Beyond Views, Clicks, and Revenue ... Data Processing at Scale

AI-based Solutions to Improve Agriculture Production:Precision Agriculture for Stronger Crop Growing

• Aerobotics, South African startup, uses satellite images and drones to monitor the health of crops on farms

• Drones fly over farmland and capture data such as shape and size of the crop through vision sensors

• Algorithms determine yield estimates, assess which parts of land need more fertilizer or irrigation, and detect disease outbreak early

• Helps minimize waste of farming resources and alleviates food hunger

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AI-based Solutions to Improve Agriculture Production:Sharing Services for Tractors and Refrigeration

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Offers refrigeration units and the ability to buy time to keep produce in storage

UBER FOR REFRIGERATION, COLD STORAGE AND TRANSPORT

UBER FOR TRACTORS

Page 21: AI for Social Impact - World Bankpubdocs.worldbank.org/en/633761541428344221/AI-for...AI for Social Impact Possibilities Beyond Views, Clicks, and Revenue ... Data Processing at Scale

Using AI to Manage City Infrastructure

• City of Barcelona deployed smarter ways of managing city resources and infrastructure through Internet-connected/sensor devices (Internet of Things)

• Algorithms use data streamed from these devices to improve traffic, parking, water usage, etc.

• Results:• Saved more than €75million

• 47,000 jobs created

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Page 22: AI for Social Impact - World Bankpubdocs.worldbank.org/en/633761541428344221/AI-for...AI for Social Impact Possibilities Beyond Views, Clicks, and Revenue ... Data Processing at Scale

Efficient Food Delivery for Charities

• CSIRO/Data61 uses algorithms to find the most optimal route for food charities to deliver food

• Optimization algorithm considers time of day, traffic volume in area, number of stops to make, etc.

• Result: Saves money and time – more efficient

• Can be used for optimizing any transport system, even for medicines, laboratory tests, etc.

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Page 23: AI for Social Impact - World Bankpubdocs.worldbank.org/en/633761541428344221/AI-for...AI for Social Impact Possibilities Beyond Views, Clicks, and Revenue ... Data Processing at Scale

Real-Time Clinical Decision Support System

• At non-profit hospital, doctors were shown patient alerts based on their Electronic Health Records

• Result: Doctors who did not adhere to real-time clinical decision support system had poorer outcomes:• 29% increased risk of patient complication

• 14% increase risk of hospital readmissions

• 7% increase in care costs ($944 per patient

• 6% increase in length of hospital stay

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Page 24: AI for Social Impact - World Bankpubdocs.worldbank.org/en/633761541428344221/AI-for...AI for Social Impact Possibilities Beyond Views, Clicks, and Revenue ... Data Processing at Scale

Optimizing Healthcare Services in Urban Areas

• Epidemiological transition in Peru

• Peru government is transforming

their health network to determine

how to best optimize their healthcare

network in light of changes to their

disease burden

• Optimizes distribution of services

• Balances load

• Results in better treatment

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Page 25: AI for Social Impact - World Bankpubdocs.worldbank.org/en/633761541428344221/AI-for...AI for Social Impact Possibilities Beyond Views, Clicks, and Revenue ... Data Processing at Scale

How Peru is Optimizing Healthcare Services

• Using machine learning and GIS analysis, the Peruvian MoH will use algorithms to construct a map of new health services networks in metropolitan Lima

• ‘Traditional’ and ‘big’ data sources that will be used:

• Annual household survey data

• Census data

• Health information system data

• Health insurance claim data

• Regional disease burden estimates (from IHME)

• Datasets around mortality rate, deliveries (births), hospital health records

• Cell phone record location data and traffic commute patterns

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Page 26: AI for Social Impact - World Bankpubdocs.worldbank.org/en/633761541428344221/AI-for...AI for Social Impact Possibilities Beyond Views, Clicks, and Revenue ... Data Processing at Scale

Concerns that warrant special attention: jobs, data privacy, and ethics

Page 27: AI for Social Impact - World Bankpubdocs.worldbank.org/en/633761541428344221/AI-for...AI for Social Impact Possibilities Beyond Views, Clicks, and Revenue ... Data Processing at Scale

Concerns About AI 'Taking Over Jobs': Range of Views

• Positive views: AI and humans

can go hand-in-hand

• AI will likely take over the

repetitive tasks where humans

are likely to make mistakes

• Humans will focus on higher

level tasks

• Negative views: "45% of paid

activities could be automated

using currently demonstrated

technologies"

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Page 28: AI for Social Impact - World Bankpubdocs.worldbank.org/en/633761541428344221/AI-for...AI for Social Impact Possibilities Beyond Views, Clicks, and Revenue ... Data Processing at Scale

Concerns About AI 'Taking Over Jobs': What we can Learn from the Past

AI is already changing the kinds of new jobs that are needed: higher proportions of high-skilled positions and more in the future

Annual Average Change in Employment Share: 1995 - 2012

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Source: World Bank, 2016

Page 29: AI for Social Impact - World Bankpubdocs.worldbank.org/en/633761541428344221/AI-for...AI for Social Impact Possibilities Beyond Views, Clicks, and Revenue ... Data Processing at Scale

Ethics-related Concerns: Interpretation of Results

• Dataset ties crime, homelessness, or terrorism to a certain demographic• What would you do?

• Granting parole using predictive models• False positives vs. false negatives

• Diagnosing disease• Who is responsible for wrong diagnosis?

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Need something akin to an AI Practitioner and Modeler's Hippocratic Oath

Page 30: AI for Social Impact - World Bankpubdocs.worldbank.org/en/633761541428344221/AI-for...AI for Social Impact Possibilities Beyond Views, Clicks, and Revenue ... Data Processing at Scale

Vastly different uptake of AI and digitization in different countries

Page 31: AI for Social Impact - World Bankpubdocs.worldbank.org/en/633761541428344221/AI-for...AI for Social Impact Possibilities Beyond Views, Clicks, and Revenue ... Data Processing at Scale

Digital Adoption Index (DAI): Where is Your Country?

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0 0.2 0.4 0.6 0.8 1

Singapore

CAR

DAI: Countries at the training this week, compared to highest and lowest ranking country

DAI: all countries in the world

0 0.2 0.4 0.6 0.8 1

CAR

MyanmarLao PDR

TajikistanZimbabwe

Papua New GuineaSamoaNepal

BangladeshPakistan

UzbekistanRwanda

IndonesiaIndia

VietnamThailand

Singapore

Data from http://www.worldbank.org/en/publication/wdr2016/Digital-Adoption-Index

Page 32: AI for Social Impact - World Bankpubdocs.worldbank.org/en/633761541428344221/AI-for...AI for Social Impact Possibilities Beyond Views, Clicks, and Revenue ... Data Processing at Scale

Governments with AI strategy: Is Your Country Here?

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• Australia

• Canada

• China

• Denmark

• EU Commission

• Finland

• France

• Germany

• India

• Italy

• Japan

• Kenya

• Malaysia

• Mexico

• New Zealand

• Nordic-Baltic

Region

• Poland

• Russia

• Singapore

• South Korea

• Sweden

• Taiwan

• Tunisia

• UAE

• United Kingdom

• United States

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Despite the Progress, a Significant Digital Divide Remains

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The road ahead: where to go from here?

Page 37: AI for Social Impact - World Bankpubdocs.worldbank.org/en/633761541428344221/AI-for...AI for Social Impact Possibilities Beyond Views, Clicks, and Revenue ... Data Processing at Scale

Untapped Opportunity

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• If data is truly the new oil, then …

1. Are we drawing value from the new oil?

• NOT YET: Zettabytes (1000 terabytes) of data are being

generated, but only ~1% of world’s data is analyzed,

according to IDC Digital Universe

2. Are Governments tapping into this new resource?

• NOT YET: Even in Europe, public sector use of big data

analytics and AI is the lowest

Page 38: AI for Social Impact - World Bankpubdocs.worldbank.org/en/633761541428344221/AI-for...AI for Social Impact Possibilities Beyond Views, Clicks, and Revenue ... Data Processing at Scale

Value Captured from Public Sector Data is Lowest

Source: McKinsey, 2016

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Untapped Opportunity

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3. Are Ministries of Health using the new oil to

improve efficiency and effectiveness in health?

• NOT YET: 30% of the world’s data generated each year is

health related, according to Ponemon Institute, yet almost

none of it gets used.

• “Big data has moved on from infancy. It’s in the terrible

twos right now. We’re still trying to figure out what to do

with it.”

Sameer Badlani, Chief Health Information Officer at Sutter Health

(Big Data and Healthcare Analytics Forum in 2017)

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AI adoption is occurring faster in other sectors

Healthcare: relatively high level of digitization, but low level of AI

Health sector: opportunity for catch-up

Page 41: AI for Social Impact - World Bankpubdocs.worldbank.org/en/633761541428344221/AI-for...AI for Social Impact Possibilities Beyond Views, Clicks, and Revenue ... Data Processing at Scale

“There is a sense of urgency – our world is

rapidly digitizing and policy makers are falling

behind in creating a set of smart policies

conducive to reap digital dividends.”

World Bank Lead IT Specialist

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Some Challenges to Overcome in Health Sector

• Lack of understanding of how AI can help to improve health• Create use-cases (case studies) to show what is possible and how

it saves money or makes things better

• Existing software systems and lack of interoperability• Create eHealth standards

• Most comprehensive data might be in the private sector• Create common data lakes with adequate provisions for privacy

• Lack of know-how• Create awareness

• Build skills and attend courses like this one

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Let’s Make the World Better, One Healthy Byte at a Time

There are so many low hanging fruit

CHALLENGE FOR THIS WEEK:

What is your Ministry of Health's plan to join the 4th Industrial

Revolution in using AI for social impact in health?

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