ai for intelligent search & discovery
TRANSCRIPT
Jeff FriedCTO, BA Insight
AI for Intelligent Search & Discovery
October 2017
Longtime
Search Nerd
• CTO, BA Insight
• Senior PM, Microsoft
• VP, FAST
• SVP, LingoMotors
Jeff Fried
Passionate About
• Search
• Search-driven applications
• Information Strategy
• Text Analytics
• Machine Learning
Email: [email protected]
Twitter: @jefffried
Blog: www.DoMoreWithSearch.com
Matching IntentContent
Content Intent
LookupLearnExploreMessy
Human Languag
A new wave of Intelligent Search Engines?
Machine Learning (ML), Natural Language Processing (NLP),
Semantics, Cognitive, Artificial Intelligence (AI), Self-Learning, …
http://www.cmswire.com/information-management/intelligent-cognitive-ai-based-search-separating-hype-from-reality/
The Cognitive Arms Race
Agent Bots Cognitive Machine Learning Augmented RealityMicrosoft Cortana Bot Framework Cognitive Services
- Vision- Speech- Language- Knowledge- Search- Labs
Azure MLCognitive Toolkit
Hololens
Google Google Assistant API.AI Cloud Vision APICloud Video IntelligenceCloud Speech APICloud Natural Language APIGoogle Knowledge GraphGoogle Custom SearchML Advanced Solutions Lab
Cloud ML EngineTensorFlow
Glass at WorkDaydream/Tango
IBM Watson Virtual Agent Watson Conversation Watson APIs- Vision- Speech- Language- Data Insights
Watson ML ServiceApache SystemML
Amazon Alexa Amazon Lex RekognitionPolly
Amazon ML
Apple Siri SiriKitSpeech
Core ML ARKit
Facebook Facebook M ParlAI FastTextCommAI
Torch Oculus Rift
The Cognitive Arms Race
BA Insight Product Portfolio
Smart Analytics
AutoClassifie
r
Content from 60+ Enterprise Systems
Cognitive Services (AI, Machine Learning)
SearchIndex(es)
Search for
Dynamics
Connectors
Expertise
Locator
Smart
Previews
Sm
art
Hub
Matching IntentContent
Context
Content
Enrichment
UXConnections
Query
Augmentation
Making search intelligent using AI
more
ˇ
Applying Google ML
Image Classifier and Search
project libraries
and
issue detection
Search Visualization Workflow
Feed content from over 60 enterprise systems
SearchIndex(es)
Search UI
Connectors
SmartAnalytics
Extensiblecontent processing
Pluggable query and results pipelines
Auto
Classifier
Cognitive
Services
SmartHub
“Architectural” View
17
Content is spread across lots of systems• Aderant
• Amazon S3
• Alfresco
• Box
• Confluence
• CuadraSTAR
• Elite / 3E
• EMC Documentum
• EMC eRoom
• Google Drive
• HP Consolidated Archive
• (EAS, aka Zantaz)
• HPE Records Manager/HP TRIM
• IBM Connections
• IBM Content Manager
• IBM DB2
• IBM FileNet P8
• IBM Lotus Notes
• IBM WebSphere
• iManage Work
• Jive
• LegalKEY
• LexisNexis Interaction
• Lotus Notes Databases
• Microsoft Dynamics CRM
• Microsoft Exchange
• Microsoft Exchange Public Folders
• Microsoft SQL Server
• MySQL
• NetDocuments
• Neudesic The Firm Directory
• Objective
• OpenText LiveLink/RM
• OpenText eDOCS DM
• Oracle Database
• Oracle WebCenter
• Oracle WebCenter Content (UCM/Stellent)
• PLC/Practical Law
• ProLaw
• Salesforce.com
• SAP ERP
• ServiceNow
• SharePoint Online
• SharePoint 2016
• SharePoint 2013
• SharePoint 2010
• SharePoint 2007
• Sitecore
• Any SQL-based CRM system
• Veeva Vault
• Veritas Enterprise Vault
(Symantec eVault)
• West km
• Xerox DocuShare
• Yammer
List of standard connectors, plus a proven architecture and process for creating new connectors to complex systems
Feed content from over 60 enterprise systems
SearchIndex(es)
Search UI
Connectors
SmartAnalytics
Extensiblecontent processing
Pluggable query and results pipelines
Auto
Classifier
Cognitive
Services
SmartHub
Bots
AR (hololens) apps
Bots and AR
Better Search- data enrichment
- query augmentation
- relevance
- recommendations
New Types of Search
and Discovery- multi-media search
- multi-lingual search
- spoken language search
- search bots
- search in AR
AI for Intelligent Search & Discovery
Content
ContentProcessing
SearchIndex
Search UI
ML applied to search
QueryProcessing
Learning about content structure Learning about user intent
Analytics
Behavioral data to drive learning
Learning to rank
BA Insight Product Portfolio
Smart Analytics
AutoClassifie
r
Content from 60+ Enterprise Systems
Cognitive Services (AI, Machine Learning)
SearchIndex(es)
Search for
Dynamics
Connectors
Expertise
Locator
Smart
Previews
Sm
art
Hub
25
www.BAinsight.com
@jefffried