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War for Talent – Understanding your EVP AHRI LeadershipHQ Copyright 2012

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Page 1: AHRI LeadershipHQ Copyright 2012 Sonia McDonald Director sonia@leadershiphq.com.au  Mobile: 0424 447 616 LeadershipHQ Copyright

War for Talent – Understanding your EVP

AHRI

LeadershipHQ Copyright 2012

Page 2: AHRI LeadershipHQ Copyright 2012 Sonia McDonald Director sonia@leadershiphq.com.au  Mobile: 0424 447 616 LeadershipHQ Copyright

LeadershipHQ Copyright 2012

About LeadershipHQ

Sonia McDonaldDirector

[email protected]

Mobile: 0424 447 616

Page 3: AHRI LeadershipHQ Copyright 2012 Sonia McDonald Director sonia@leadershiphq.com.au  Mobile: 0424 447 616 LeadershipHQ Copyright

What’s your Value Proposition!

Page 4: AHRI LeadershipHQ Copyright 2012 Sonia McDonald Director sonia@leadershiphq.com.au  Mobile: 0424 447 616 LeadershipHQ Copyright

What’s your Value Proposition!

Page 5: AHRI LeadershipHQ Copyright 2012 Sonia McDonald Director sonia@leadershiphq.com.au  Mobile: 0424 447 616 LeadershipHQ Copyright

Session Objective

Employee Value Proposition: A Key Tool for Talent Management!

Page 6: AHRI LeadershipHQ Copyright 2012 Sonia McDonald Director sonia@leadershiphq.com.au  Mobile: 0424 447 616 LeadershipHQ Copyright

Today

What is a EVPHow to Elicit the EVPPurposeGetting your EVP out thereAnd fun interactive Exercises

and Take aways!!!!!!!!

Page 7: AHRI LeadershipHQ Copyright 2012 Sonia McDonald Director sonia@leadershiphq.com.au  Mobile: 0424 447 616 LeadershipHQ Copyright

Definition of EVP

A compelling, differentiating promise that defines the work

experience

It is a measurement of the balance between what an employee receives from their employer in return for their performance on the job. In other words, it is the "get" versus the "give." EVP has thus been described as "critical to attracting, retaining and engaging quality people”.

Page 8: AHRI LeadershipHQ Copyright 2012 Sonia McDonald Director sonia@leadershiphq.com.au  Mobile: 0424 447 616 LeadershipHQ Copyright

Business Imperative

Talent Advantage

Attract

Retain

Critical as EVER

Page 9: AHRI LeadershipHQ Copyright 2012 Sonia McDonald Director sonia@leadershiphq.com.au  Mobile: 0424 447 616 LeadershipHQ Copyright

The Purpose of EVP

Create excitement about the organisation

Ensure that the right candidates are compelled to: Seriously consider your

organisation/position before all other opportunities

Consider your organisation as a viable employer

Page 10: AHRI LeadershipHQ Copyright 2012 Sonia McDonald Director sonia@leadershiphq.com.au  Mobile: 0424 447 616 LeadershipHQ Copyright

The Purpose of EVP

Understand which components of the organisation/position will be attractive and compelling to the candidate/market

Market the position/organisation to gain maximum impact

Contribute to employee retention and alignment

Page 11: AHRI LeadershipHQ Copyright 2012 Sonia McDonald Director sonia@leadershiphq.com.au  Mobile: 0424 447 616 LeadershipHQ Copyright

War For Talent – McKinsey Co

Create “extreme” employee value propositions that deliver on your people’s dreams! Great Company Great Leaders Great Job Attractive Compensation (& Rewards) High Performance Culture

Page 12: AHRI LeadershipHQ Copyright 2012 Sonia McDonald Director sonia@leadershiphq.com.au  Mobile: 0424 447 616 LeadershipHQ Copyright

Ask Yourself? Are we offering a differentiated

promise which will target candidates & motivate current employees, & it is closely aligned to our corporate brand?

Are we over reliant on salaries & missing other more compelling attraction & retention benefits?

Page 13: AHRI LeadershipHQ Copyright 2012 Sonia McDonald Director sonia@leadershiphq.com.au  Mobile: 0424 447 616 LeadershipHQ Copyright

Ask Yourself? Are we investing efficiently using the

right media approach which targets the right candidates?

Are our employees experiencing the promises they were given when they joined?

Strategic Talent Management!

Page 14: AHRI LeadershipHQ Copyright 2012 Sonia McDonald Director sonia@leadershiphq.com.au  Mobile: 0424 447 616 LeadershipHQ Copyright

When Expectations = Reality What happens if you EVP is over or under

stated?

Page 15: AHRI LeadershipHQ Copyright 2012 Sonia McDonald Director sonia@leadershiphq.com.au  Mobile: 0424 447 616 LeadershipHQ Copyright
Page 16: AHRI LeadershipHQ Copyright 2012 Sonia McDonald Director sonia@leadershiphq.com.au  Mobile: 0424 447 616 LeadershipHQ Copyright

How do you elicit the EVP?

Consider Value Proposition by: Position Team Business unit Organisation

These can differ from area to area….

Page 17: AHRI LeadershipHQ Copyright 2012 Sonia McDonald Director sonia@leadershiphq.com.au  Mobile: 0424 447 616 LeadershipHQ Copyright

How do you elicit the EVP?

Prepare questions for your Managers, other employees (focus groups) and other relevant sources close

Understanding your competitors/market and what they are offering

Partner with your recruitment agency – gain market feedback

Page 18: AHRI LeadershipHQ Copyright 2012 Sonia McDonald Director sonia@leadershiphq.com.au  Mobile: 0424 447 616 LeadershipHQ Copyright

How do you elicit the EVP? Examine relevant Company information

(internal & external) External Annual Statement, Web site

Corporate plan Internal Position Brief, Satisfaction

surveys, exit interviews Case studies on employees or projects

Page 19: AHRI LeadershipHQ Copyright 2012 Sonia McDonald Director sonia@leadershiphq.com.au  Mobile: 0424 447 616 LeadershipHQ Copyright

Tangible Versus Intangible EVP

Intangible includes: organisational values brand name reputation, organisation or industry,

leadership style reputation of existing employees community contribution lifestyle

Tangible Includes:

remuneration

learning that can be quantified

Travel

Conferences

Memberships of professional associations,

Career path.

When considering values there are two distinct types:

Page 20: AHRI LeadershipHQ Copyright 2012 Sonia McDonald Director sonia@leadershiphq.com.au  Mobile: 0424 447 616 LeadershipHQ Copyright

Virgin Brand Toolkit People Toolkit “Virgin Behaviours” “Stars of the Month” and “Employee of

the Year” Recruit Virgin People Virgin Unite “Forget me Not” seeds Suggestion Boxes

Page 21: AHRI LeadershipHQ Copyright 2012 Sonia McDonald Director sonia@leadershiphq.com.au  Mobile: 0424 447 616 LeadershipHQ Copyright

Getting your EVP to Market

Page 22: AHRI LeadershipHQ Copyright 2012 Sonia McDonald Director sonia@leadershiphq.com.au  Mobile: 0424 447 616 LeadershipHQ Copyright

Getting your EVP to Market

Page 23: AHRI LeadershipHQ Copyright 2012 Sonia McDonald Director sonia@leadershiphq.com.au  Mobile: 0424 447 616 LeadershipHQ Copyright

Getting your EVP to Market

Page 24: AHRI LeadershipHQ Copyright 2012 Sonia McDonald Director sonia@leadershiphq.com.au  Mobile: 0424 447 616 LeadershipHQ Copyright

Getting your EVP to Market

Page 25: AHRI LeadershipHQ Copyright 2012 Sonia McDonald Director sonia@leadershiphq.com.au  Mobile: 0424 447 616 LeadershipHQ Copyright

Getting your EVP to Market

Page 26: AHRI LeadershipHQ Copyright 2012 Sonia McDonald Director sonia@leadershiphq.com.au  Mobile: 0424 447 616 LeadershipHQ Copyright

Exercise

Why would a highly talented person choose to work here?

Mission

Succuss factors

Critical Dimensions

Values

Page 27: AHRI LeadershipHQ Copyright 2012 Sonia McDonald Director sonia@leadershiphq.com.au  Mobile: 0424 447 616 LeadershipHQ Copyright

Zappos Values

Deliver WOW through Service

Embrace and Drive Change

Create Fun a Little Weirdness

Be Adventurous, Creative and Open Minded

Page 28: AHRI LeadershipHQ Copyright 2012 Sonia McDonald Director sonia@leadershiphq.com.au  Mobile: 0424 447 616 LeadershipHQ Copyright

Zappos Interview QuestionsWhat was the best mistake you

made on the job? Why was it the best?

Would you say you are less or more creative than the average person – give me an example?

Page 29: AHRI LeadershipHQ Copyright 2012 Sonia McDonald Director sonia@leadershiphq.com.au  Mobile: 0424 447 616 LeadershipHQ Copyright

Elevator Sell

You have 90 seconds to present the EVP to the person sitting next to you.

What are you going to say?

Page 30: AHRI LeadershipHQ Copyright 2012 Sonia McDonald Director sonia@leadershiphq.com.au  Mobile: 0424 447 616 LeadershipHQ Copyright

Summary

EVP is “a compelling, differentiating promise that defines the work experience”

EVP is made up of tangible and intangible components and operates at many levels

Eliciting the EVP from a number of sources

Getting your EVP out there – partner with Marketing

Important to reinforce the EVP throughout the recruitment process!

Page 31: AHRI LeadershipHQ Copyright 2012 Sonia McDonald Director sonia@leadershiphq.com.au  Mobile: 0424 447 616 LeadershipHQ Copyright

Questions?

Great Books!

Winning the Talent Wars by Bruce Tulgan

Delivering Happiness by Tony Hsieh CEO Zappos

Page 32: AHRI LeadershipHQ Copyright 2012 Sonia McDonald Director sonia@leadershiphq.com.au  Mobile: 0424 447 616 LeadershipHQ Copyright

LeadershipHQ Copyright 2012

About LeadershipHQ

Sonia McDonaldDirector

[email protected]

Mobile: 0424 447 616