ahmed s. elsheikh_grow your business in tough times_secc event (feb. 2015)
TRANSCRIPT
© Copyright Software Engineering Competence Center 2014
Software Engineering Competence Center
SUCCEED AND GROW YOUR BUSINESS IN TOUGH TIMES
February 19, 2015 © Copyright Software Engineering Competence Center 2011
Ahmed S. Elsheikh SPI for SMEs Service Owner Senior Quality Consultant, SECC.
© Copyright Software Engineering Competence Center 2014
Agenda…
3
SECC @ Glance
Acting differently to overcome challenges
SECC approach to analyze roadblocks
Customize your processes with different flavors
Build your foundation towards CMMI
Success factors & commitments
Q& A
© Copyright Software Engineering Competence Center 2014
Agenda…
6
SECC @ Glance
Acting differently to overcome challenges
SECC approach to analyze roadblocks
Customize your processes with different flavors
Build your foundation towards CMMI
Success factors & commitments
Q& A
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Your “Business” in The Tough Time…
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The local market is shrinking
The global pie is getting bigger
However, you have to be different to win
Severe
Competition
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Your “Vision” in The Tough Time…
8
Instead of seeing the recession as an enemy, you can see it as an opportunity to grow
Try to think positively…
Opportunity
To Grow
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What Are Your “Limitations” To Grow?
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Focus Externally
(i.e. Your Marketing
Strategy)
Focus Internally
(i.e. Your Production
Strategy)
However, any “Marketing Strategy” is limited by the “Production Strategy”. Hence, where should you focus?
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Do You Know “Any One” Like This Man?..!!
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We usually
deliver late
Cost is high
A lot of
rework
We find a lot of
defects even
after delivery
Large number
of unmet
SLAs
Working over
night to meet
expectation
Customers
are not
happy
……….???
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Hence, The Question Is:
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How to not only “Succeed”, but even “Grow” your business in the tough times by “Redesign” your “Production Strategy”
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The Answer Is Inside Your Business…
12
We help you evaluate both arms of your business, identify the major pain area to start with, and then go for the next area
Supportive Functions (Marketing, HR, Finance….etc)
<<< Out of Scope >>>
Software Development
Processes
IT Services & Support Processes
OR
Profit Margin
Cost Price
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The “Black” Magic Ratio…
From Problems to Opportunities:
We help you identify your “Pain
Area(s)” either the visible or
(more critically) the invisible one
(i.e. 1 to 10 ratio)
Known the root cause(s) is a
great
“Opportunity For Saving”
13
Source: www.waterpowermagazine.com/
“Problems” == “Opportunities”
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The Problem Is In Your “Spaghetti”…
14
Source: www.chuckwebster.com
The “Devil” is not in the details, instead, it is the “Opportunity of Waste Reduction”
© Copyright Software Engineering Competence Center 2014
Agenda…
15
SECC @ Glance
Acting differently to overcome challenges
SECC approach to analyze roadblocks
Customize your processes with different flavors
Build your foundation towards CMMI
Success factors & commitments
Q& A
© Copyright Software Engineering Competence Center 2014
Unfolding Your “Spaghetti”…
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Policies
Processes
Automation Tools
Guidelines, Template & Forms
Be Close To CMMI
Raised Quality
QMS & Improved Processes
Joining the SME program does not automatically lead to achieving a certain CMMI maturity level, but makes you so close to CMMI as it
covers around (80% of ML2 ) & (65% of ML3 ) in (CMMI-DEV)
We help you design and create
To achieve the following goals and benefits
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Where To Start: Too Many Areas…
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Process Management
Project Management
Engineering Support
ML5 OPM CAR
ML4 OPP QPM
ML3 OPF
OPD
OT
IPM
RSKM
RD
TS VER
PI VAL
DAR
ML2 PP
PMC
SAM
REQM CM
PPQA
MA
Selectivity is KSF, and this is where “SECC Experts Help”
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Where To Start: The Risk/Reward Ratio
Find The Hot Spots:
Intuitively, not all pain areas are
equal. Some are more rewarding
than the others. Associated risks
are different too.
What will you do? It may depend
on:
Your risk attitude
Your company risk attitude
The current situation
….etc
18
Source: www.investopedia.com/
SECC Experts usually start at the “Sweet Spot”
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Lower risk (only one pilot project) in comparison to CMMI journey (typically all the company) in less than 25% of the Cost
SECC Experts Approach To Help SMEs…
19
Gap Analysis Service
Assessment Future Action Plan
Continues Customization & Tailoring Services Evaluating Current (as-is) Processes Processes Customization
Consultation Service Detailed Explanation/Coaching Piloting in (at least) One Project
Training Service SPI Overview
Project Management
Product or Service Engineering
Quality Assurance Configuration Management
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Who Participate Inside The SMEs
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SECC experts involves all relevant players …..…
To shape your company future
Professionals
Development Team
Management
Service Providers Team
SECC Experts
Senior Members
SPI for SMEs
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Short period (average 7 months) in comparison to CMMI journey (typical 1 to 2 years)
SECC Roadmap For SMEs…
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Initiation
• Kick-off meeting
• Training Track
Definition & Prototyping • Assess current processes and company business
• Action planning
• Definition & Tailoring
Piloting, Implementation & Enhancements • Continuous consulting & mentoring
• Continuous process reviews and enhancements
Assessment • Preparation for gap analysis
• Conduct gap analysis
4 weeks
6 weeks
18 weeks
2 weeks
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Agenda…
22
SECC @ Glance
Acting differently to overcome challenges
SECC approach to analyze roadblocks
Customize your processes with different flavors
Build your foundation towards CMMI
Success factors & commitments
Q& A
© Copyright Software Engineering Competence Center 2014
23
How The Solution Looks Like…
The solution in the “Original Iterative” flavor…
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How The Solution Looks Like…(Cont.)
The solution in the “Original Iterative” flavor in a ready to use “Microsoft Project” format…
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How The Solution Looks Like…(Cont.)
A typical output of the “Pain Areas Analysis” session …
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26
How The Solution Looks Like…(Cont.)
The solution in a “Lean Dev-Ops” flavor…
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How The Solution Looks Like…(Cont.)
Tracking progress in the “Agile” flavor…
0
12 12
25 33
48 58
78
104 122 122 122 122 122 122 122 122 122
0
20
40
60
80
100
120
140
160
180
0 1 2 3 4 5 6 7 8 9 10 11 12
Po
ints
Iterations
Process Improvement Project Chart
Completed Points
Total Scope
Trend (Completed Points)
Trend (Total Scope)
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Agenda…
28
SECC @ Glance
Acting differently to overcome challenges
SECC approach to analyze roadblocks
Customize your processes with different flavors
Build your foundation towards CMMI
Success factors & commitments
Q& A
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How Much Benefits Realized…
29
The status at the “Final Assessment” …
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How Much Benefits Realized…(Cont.)
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The status at the “Final Assessment” towards CMMI …
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All processes were applied to the maximum (> 95%) in at least in one of our clients
All processes were applied to an average level (around 70%)
How Much Benefits Realized…(Cont.)
31
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We Helped Many, Will You Be The Next?
32
SPI for SMEs (1st Round)
SPI for SMEs (2nd Round)
SPI for SMEs (3rd Round)
SPI for SMEs (5th Round)
SPI for SMEs
(6th Round)
SPI for SMEs (4th Round) Syrian
Project
20
20 20
10
21
8
142 companies received this service in the past seven years
Long experience with companies in many fields in Egypt & Outside
SPI for SMEs
(7th Round)
7
14
SPI for SMEs
(8th Round)
14
SPI for SMEs
(9th Round)
8
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33
It Is Not That Bad, Do Not Worry…
“Statistics” is just a mean, not a “Destination”…
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Agenda…
34
SECC @ Glance
Acting differently to overcome challenges
SECC approach to analyze roadblocks
Customize your processes with different flavors
Build your foundation towards CMMI
Success factors & commitments
Q& A
© Copyright Software Engineering Competence Center 2012
PROGRAM COMMITMENTS
Organization Commitments
Assign organization EPG Head
Formalize EPG Team (process area owners)
Provide required data to SECC consultants
Provide resources needed to execute organization tasks in the detailed action plan
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PROGRAM COMMITMENTS (CONT.)
Organization Commitments
Take corrective actions toward execution delays compared to action plan
Management support & commitments as needed or recommended by SECC consultant
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PROGRAM COMMITMENTS (CONT.)
SECC Commitments
Assign a consultant to execute project tasks
Report detailed activities to organization on bi-weekly basis
Report progress status to organization bi-monthly basis
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CRITICAL SUCCESS FACTORS
Success Factors Executive commitment & sponsorship
Proper training
Defined process improvement strategy
Effective measurement program of achievements on incremental basis
Proper management of time (for yourself & your consultant)
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TESTIMONIALS - ARKDEV
Company Strategic Alignment: a unique goal gathering the entire company behind it.
True challenge , especially for young SMEs: Makes the company much more stronger.
Team retention: Solving the “lack of experience exchange” most SMEs suffer from.
Great image, especially for companies willing to export.
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TESTIMONIALS - MEIT
Program provides formal training to staff on Project management, Product development, Configuration management ….etc
Program avail ready-made processes & templates which will be as a good starting point and save process development time
Program processes cover all the lifecycle phases taking into consideration management & support
Program program provides automation tool that facilitate implementation
© Copyright Software Engineering Competence Center 2014
Agenda…
41
SECC @ Glance
Acting differently to overcome challenges
SECC approach to analyze roadblocks
Customize your processes with different flavors
Build your foundation towards CMMI
Success factors & commitments
Q& A
© Copyright Software Engineering Competence Center 2014
The Presenter…
43
Ahmed S. Elsheikh SPI for SMEs Service Owner Senior Quality Consultant, SECC email: [email protected]
Ahmed helps organizations, in Egypt & Gulf, enhance their capabilities and achieve higher
performance levels. He provides Consultancy, Training and Assessment services using many
technologies such as Six Sigma, CMMI & Disciplined Agility.