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HR Newsletter

Issue No. : 22013

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Message from CEO

Champions of DAD

Sales Achievement

1st DAD Annual Conference

Members of DAD family

DAD Sports Day

DAD’s Pharmacy

Achievements of our People

Army Official Visit

A Step into your world

Public Safety Campaign

Welcome on Board

Issue content

Company Gardens Renovation

Chess Championship

Treasure of knowledge

CEO Meeting

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Message from the CEO

Dear Colleagues,

It is my pleasure to welcome you again to our second newsletter of this year. The first issue had a positive impact on all stakeholders; who saw a new dimension of reach to the essential human capital of Dar Al Dawa. This encouragement gives us more energy to invest in such dynamic communication tools and give them our utmost attention and support. We are half ways through this very challenging year; where we are witnessing a complete restructuring process of our marketing and sales department and a major shift in our marketing strategies with more focus on in-market sales, ethical and scientific promotion tactics and close monitoring and evaluation of individual, functional and geographical achievements. We have also concluded (Dar Al Dawa First Annual conference) that was successfully held in Budapest; Hungary, with extensive participation of a large group of professional GP’s and Internists from Jordan, Saudi Arabia and Lebanon. In addition, a similar event was held in Lesbouna; Portugal, for a group of Urologists from Algeria. Such events are a materialization of our ambitious marketing and promotional strategies and a part of a group of similar events planned till the end of this year. These events were also opportunities to identify and acknowledge some of the best achievers among our staff in the sales and marketing department in various markets served by DAD. They did some great efforts in making these events a big success for DAD and they made it more realistic that we are on the right track towards creating a high performance organization. We have conducted a detailed business review for all major markets following the impressive results of Q1, and we had the opportunity to discuss potential aspects of improvement with all concerned employees. I wish to take this opportunity to convey a direct message to each individual and each manager in our organization. My message to the individual is about the need and importance to excel in each assignment or job and to always be certain that this excellence will be realized and appreciated and will be a solid path for growth and development of career at DAD. As for the manager, my message is to believe that part of the evaluation of a successful manager is the ability to develop and improve the performance of subordinates. For me, the first thing I think about when I meet an excellent performer is the manager who was behind the development and motivation of such an asset to the organization.

CEOAmer A. Al Khatib

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Meeting of Dar Al Dawa CEOwith the employees

“We are keen to provide benefits to our people that are constantly improved and developed in alignment with the positive results that the company is

hopefully accomplishing”

In a meeting held by Eng. Amer Al Khatib with the employees of Dar Al Dawa on Sunday 19th of May 2013, he expressed his gratitude to every employee in the company for the hard work and excellent performance during the first Quarter of this year.Eng. Amer stressed that during the past year , his main focus was on the development of the Sales & Marketing department specially the external markets, through reviewing and restructuring them, taking into consideration that 70% of Dar Al Dawa production is being exported to external Markets.Eng. Amer sent out a message to all employees in which he requested from each individual to achieve excellent performance and to achieve the assigned targets. Also he dedicated a message to each manager who is responsible for subordinates , and stated that managing subordinates is a great responsibility and each manager must constantly develop and motivate his/her subordinates. At the end, Eng. Amer announced the approval of the BOD on granting employees a half basic salary bonus to be sent out with May 2013 payroll. Also Eng. Amer stressed that the improvement on the compensation and benefits of Dar Al Dawa employees is one of his top priorities and he is currently working on the approval of the BOD to grant employees salary increments during Q 3 of this year.

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Champions of Dar Al Dawa

Dar Al Dawa Management congratulates the Champions of Jordan Market, Oman and Lebanon for achieving the highest profitability during the first

half of 2013.We would like to thank all of the teams for their efforts and hard work for

such accomplishment and wishing you continuous success

Lebanon Team

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Oman Team

Jordan Team

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Dar Al Dawa achieves over target in 4 of its main markets

Algeria TeamJordan Team

Oman Team Sudan Team

We are delighted to inform you that four of Dar Al Dawa main markets did not only achieve their sales targets during the first half of this year, but also exceeded their targets as per the demnstrated chart:

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Since the beginning of 2013, the marketing department has adopted a new strategy with a primary objective of regaining leadership in the pharmaceutical field through supporting the medical community with our high-value products reinforced by scientific events that update physicians about all new results of clinical research & outcome.

And as a continuum of the highly successful launch symposium – for Rozitta, Gizlan & Epigab – conducted earlier this year in February, a scientific workshop took place in Budapest – Hungary with the participation of more than seventy physicians from Jordan, KSA & Lebanon.

The workshop forum opening was done by CEO Eng. Amer Al-Katib followed by a scientific agenda that included three scientific sessions conducted by:• Dr. Rajaee Obeid – Neurologist.• Dr. Elie Mubarak – Nephrologist.• Dr. Sami Haddad – Endocrinologist.

Also a sightseeing trip for the group was organized to visit the tourist attraction of Budapest.

The participants expressed a high level of satisfaction & gratitude for DAD for organizing such a unique event that reflects the true image of a pioneer in the pharmaceutical industry. They have also stressed on DAD's genuine interest & care to better serve the medical community, which was shown clearly through the high level of representation from the level of the CEO, Sales & Marketing Director, Marketing Team, Country & sales managers in addition to top performing medical representatives.

For General and Internal medicineBudapest 20-24 May 2013

1STDAD Annual Conference

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For General and Internal medicineBudapest 20-24 May 2013

1STDAD Annual Conference

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Images of guestsand participants

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The Visit of the Brigadier General of the Automated Jordan Royal Guard on April 4th, 2013

CEO of Dar Al Dawa Eng. Amer Al Khatib received the Brigadier General of the Automated Jordan Royal Guard Mr. Taha Al Btoush along with a group of

officers in an official visit to Dar Al Dawa on Thursday 04/04/2013.The delegation visited all company's facilities in addition to plant 4 project. The objective of this visit was to view DAD’s experience in terms of Organizational Development and best Management practices implemented at Dar Al Dawa. At the end of the visit, both parties exchanged memorial trophies, and the delegation expressed their gratitude for the warm welcoming and for the program that demonstrated DAD’s successful

experience through both excellent management practices and quality.

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Members of DAD family Quality Control Department

Quality control is an essential process in the pharmaceutical industry. Drugs must be marketed as safe and therapeutically active formulations whose performance is consistent and predictable. At the same time more precise and sophisticated analytical methods are being developed for their evaluation and testing in compliance with requirements governing the quality control of pharmaceuticals in accordance with latest updated ICH regulation

Dar Al Dawa Quality control department is one of the leading Quality departments among Competitors in the pharmaceutical industry; this is due to the comprehensive application of GMP and quality management systems to each and every aspect of operations.

Monitoring of manufacturing process from the beginning of the cycle, by analyzing raw materials, during the manufacturing process, by analyzing products bulks, and finally - by analyzing the finished product. This analytical cycle and the development of quality plans and procedures is the main functions here in QC, this is in addition to data feeding to other company functions and departments to improve their cycles.

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Dar Al Dawa’s Quality control department consists of seven sections with 42 employees, and these sections are responsible for monitoring the manufacturing steps, raw materials, in-process samples, primary and secondary packaging materials, and finished products.Above actions go through regulated flow and follow an exact standard operating procedure and disciplined action.

• Raw material analysis section• Plant I analysis section• Cephalosporin’s and penicillin section• Plant III chemical analysis section • Packaging material analysis section• Documentation and administration section• Compliance section

Members of DAD family Quality Control Department

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Achievements of our People

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1) Dar Al Dawa was grated the Irish Medicines Board (IMB) certificate, after thorough and deep follow up for the points raised during IMB audit on July/2012 by the auditors (Mr. Paul Sexton and Mr. Victor Garvin). The GMP certificate included all production lines:

1. Eye drops line, liquid line, semisolids line (Plant 1)

2. Penicillin production lines

3. Cephalosporin production lines.

4. Tablets, Capsules and suspension lines (Plant III)

2) On basis of inspection done on June/2012 implemented by Kenya Ministry of Medical Services (Pharmacy and Poisons Board), DAD was awarded a GMP certificate on basic production lines (Including Penicillin and Cephalosporin plants).

3) There was a GMP audit from Ethiopian Authorities (FMHACA) in the period between 08–10/04/2013. The inspection included all manufacturing plants along with their warehouses, laboratories and facilities along with documentation review. The outcome of the audit was satisfactory.

4) Dar Al Dawa received the inspection of SANDOZ regarding liquid line (Plant 1) during the period 13 – 14/05/2013. The inspection implemented by Dr. Alexander Kupfer (Global Quality Assurance Audit & Compliance) and Dr. Hesham Elrayes (supportive auditor). The audit outcome was satisfactory. The auditors were satisfied with GMP application and quality & documentation systems and with the staff compliance oriented attitudes along with their knowledge and motivation.

“Big Thank you goes out to the QA department for their dedication and following- up on each step during the

inspection process “

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Dar Al Dawa PharmacyNew Products

Rozitta® (Rosuvastatin)

DESCRIPTION:Rozitta® Tablets contain rosuvastatin as active ingredient which belongs to a group of medicines called statins. PHARMACOLOGY:Rosuvastatin is a selective and competitive inhibitor of HMG-CoA reductase, the rate-limiting enzyme that converts 3-hydroxy-3-methylglutaryl coenzyme A to mevalonate, a precursor for cholesterol. The primary site of action of rosuvastatin is the liver, the target organ for cholesterol lowering.INDICATIONS:-Treatment of hypercholesterolemia-Homozygous familial hypercholesterolemia -Prevention of cardiovascular events: PRESENTATIONS:Rozitta® 10 Film Coated Tablets: Packs of 30 and 500 tablets. Each tablet contains 10 mg Rosuvastatin (as rosuvastatin calcium).Rozitta® 20 Film Coated Tablets: Packs of 30 and 500 tablets. Each tablet contains 20 mg Rosuvastatin (as rosuvastatin calcium).Rozitta® 40 Film Coated Tablets: Packs of 30 and 500 tablets. Each tablet contains 40 mg Rosuvastatin (as rosuvastatin calcium).

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The Gate ofHuman Resources

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The Sport day of Dar Al Dawa

Dar Al Dawa arranged a Sport Day event for employees at Al Hussien Sports City. Event included several activities such as visiting

the Military museum, running race, football, swimming and horse riding.

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The Gate ofHuman Resources

The Sport day of Dar Al Dawa

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Dar Al Dawa Chess Championship

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Dar Al Dawa organized a Chess Championship for employees during the second quarter of this year. First winner of championship was Mr. Awad Al Tamari / Packaging Machines Supervisor at Production and the second winner was Mr. Shehada Ohanian / Facility Technician at the Engineering Department. At the end of the event, both Eng. Amer Al Khatib / Dar Al Dawa CEO and Mr. Abdelrahman Al Ghoul / COO granted the trophies to the Champions. Special Thanks to Mr. Omar Al Jearat for organizing the event.

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Services Department initiatesthe project of renovating several external areas in Dar Al Dawa

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Service Department / Administration Affairs initiated the project of renovating several external areas in Dar Al Dawa premises in Naour, through revitalizing its soil, planting it and creating tables and chairs. Its important to mention that the renovation process did not incorporate high cost due to the fact that all items used during the renovation process were recycled materials that already existed at the company.

Project was accomplished through the following phases: First Phase: Area close to the Main restaurant which has the size of 500 Sq m. Soil was refurbished, revitalized and 6 tables and 12 chairs made of wood were placed there. Working on this area took almost 3 weeks.

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Services Department initiatesthe project of renovating several external areas in Dar Al Dawa

Second Phase: Area close to the Laundry building which has the size of 170 Sq m. Soil was refurbished, revitalized and 3 tables and 6 chairs made of wood were placed there. Working on this area took almost a week. Third Phase: Area close to the Finished goods warehouse which has the size of 150 Sq m. Soil was refurbished, revitalized and 2 tables and 4 chairs made of wood were placed there. Working on this area took almost a week. Two Phases remained and they shall be finalized within the coming weeks InshAllah.

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«We would like to thank Services Department and specially each and every employee who contributed to this great achievement , wishing you continuous success.«

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Step into your world ...

Tawheed Hamdi MatarPurchasing Supervisor - Purchasing Department

I was born in 1960, I finished my high school at the Derar Iben Alazwar School - the Scientific section in 1978 and then traveled to Yugoslavia to study Pharmacy and there I began to study the Yugoslavian language for a year. after I finished I returned back to Jordan during the summer vacation and for some reasons I did not go back to Yugoslavia to complete my studies. In Jordan, I joined the Intermediate College to study the program of Pharmacist Assistant while I was working in the warehouse of Jordanian Medicines drug store then I managed to get a passport and return to Yugoslavia, but I could not complete my studies, but unfortunately my seat was not available anymore.I travelled then to Lebanon and joined the forces of the Palestinian revolution in Lebanon and stayed until he Israeli invasion of Lebanon in 1982, I stayed there in the areas under the control of Palestinian and Lebanese resistances.In late July 1982 I was informed that I was offered a place in the German Democratic Institute specialized in Electricity so I travelled to Germany and joined the Institute and obtained the first rank. Then I was informed by the management of the Institute that I can continue my studies and obtain a certificate of Electrical Engineering in Berlin during the period of 3 years.After two years of studying in Berlin I decided to return back to Jordan to spend the holiday with my family after an absence of 7 years, and I was not able to complete the last year of my studies in Germany because of the withholding of my passport, then I began to work in one of the Electrical specialized companies in Jordan for a period of 10 months.Then I moved to work in the great Dar Al Dawa starting from 03/19/1988 as it was my job as an Electrical Maintenance Technician, then as a store keeper of spare parts and then as the Purchasing employee responsible for local purchases in the engineering department, and finally I am working as Purchasing Supervisor in the Procurement department.Among my most important social activities is that I am currently a member of the administra-tive board and treasurer of the Alumni Association universities due to being proficient in the German Language. I have a 4 members family, with the beginning of the next school year my son will finish his last year of his study in Pharmacy , in terms of my daughter she will be in the first year of

study at the university.At the end, I hope to progress and prosper and walk forward and achieve

the goals of this great company

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Treasure of Knowledge

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Human Resources Department launched a weekly contest called “Treasure of Knowledge” in which a question in different fields is

asked to our employees in DAD Jordan and External markets, andthe winner in the draw received the amount of 50 JODs

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New Comers in Dar Al DawaWelcome on Board !

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Odai FayoumiProduction Technician

Production

Yousef Abu ReeshehIbrahim Al SawairDriver

TransportationIT -QA Supervisor

IT

Reem Abdel Ghani

Mohammad MgdadMed Rep

Medical Promotion

Mais JayousiMohammad Al BataynehKhalid Al Atawneh

Abdulla Al FanashSamer MalkawiRawan Abdel AzizMalek SalimAccountant

Finance

Mutaz FaddahAbdel Moez IbdahMaintenance Technician

Engineering

Planning Eng.Planning

Production Technician

Production

Med Rep

Medical PromotionMed Rep

Medical Promotion

Med Rep

Medical Promotion

Med Rep

Medical Promotion

Production TechnicianProduction

Planning Eng.Planning

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Safety Awareness Campaign

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The Public Safety and Professional Health Division initiated the Safety awareness campaign during the second quarter of this year. Campaign included the distribution of work instructions related to each work location that is in line with Jordan Labor Law, also illustrative drawings were placed in all company facilities. It’s important to mention that Public Safety and Professional Health division was created in 2011, and it’s part of the Engineering department, where a team of specialized professionals in the area of Public Safety responsible for implementing the main policy of the Public Safety and Professional Health division, which states:

“One of Dar Al Dawa Management’s top priorities is to protect its employees and secure them a safe working environment that eliminates any work related danger and protects company properties”

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Safety Awareness Campaign

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Dar Al Dawa Formal Page

Dar Al Dawa (@DarAlDawa1)

Dar Al Dawa Development and Investment Co.

Should you require any further information or have any questions or suggestions, kindly contact Mr. Raed Ali / HR Manager on the E mail address : Raed.Ali@dadgroup.com Or via the below listed Dar Al Dawa Social media links:

Created by : HR DepartmentGraphic Design: Ismail Habibah

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