AHA Coding Clinic® Advisor User Guide and Instructions

Existing Users – How to log in (click here) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . PAGES 3–4

New User Registration – How to create account (click here) . . . . . . . . . . . . . . . . . . . . . . PAGES 5–7

How to submit a question (click here) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . PAGES 8–10

How to subscribe to Coding Clinic (click here) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . PAGES 11–13

TABLE OF CONTENTS

2If you get stuck at any time and want to go back to the home page just click on the Coding Clinic Advisor logo at the upper left of your screen .

If you already have a user name and password on www.CodingClinicAdvisor.com

STEP 1 Click Log in at the top right of the screen .

HOW TO LOG IN

STEP 2 Enter your current user name and password and click log in .

3If you get stuck at any time and want to go back to the home page just click on the Coding Clinic Advisor logo at the upper left of your screen .

STEP 3 You will arrive at your account information page .

• I want to submit a question click here or continue to STEP 5 on Page 8 .

• I want to subscribe to Coding Clinic click here or continue to STEP 10 on Page 11 .

4If you get stuck at any time and want to go back to the home page just click on the Coding Clinic Advisor logo at the upper left of your screen .

I am a new customer and need to create a log in for Coding Clinic Advisor — www.CodingClinicAdvisor.com

STEP 1: Click Log in at the top right of the screen .

HOW TO REGISTER

STEP 2: Provide the necessary information .

1) First name and Last name

2) Validemailaddressandconfirmemail

Click Continue to proceed

5If you get stuck at any time and want to go back to the home page just click on the Coding Clinic Advisor logo at the upper left of your screen .

STEP 3: Enteraccountinformationintheirrespectivefieldstocreateaccount.

1) Personal information (Job title, name, and organization)

2) Registration information (Address, city, state & ZIP code)

3) Create log in (Email, password)

4) Choose security question and answer

5) Checkboxthatconfirmsacknowledgementof“Do’s&Don’ts”forsubmittingaquestion.

6) Click Create Account

6If you get stuck at any time and want to go back to the home page just click on the Coding Clinic Advisor logo at the upper left of your screen .

STEP 4: Afterregisteringyouraccount,youwillarriveatyouraccountprofilewhereyoucan edit account information .

1) Personal Information (Name, job title, and organization)

2) Password (to change password only)

3) Billing address (Address, city, state, and zip code)

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• I want to submit a question click here or continue to STEP 5 on Page 8 .

• I want to subscribe to Coding Clinic click here or continue to STEP 10 on Page 11 .

If you get stuck at any time and want to go back to the home page just click on the Coding Clinic Advisor logo at the upper left of your screen .

STEP 5: ClickSubmitQuestionandreadthe“Do’s&Don’ts”intheHelpCenterfirst.

SUBMITTING A QUESTION

STEP 6: Check box will appear that you agree to the guidelines for submitting a question,check the box to proceed .

8If you get stuck at any time and want to go back to the home page just click on the Coding Clinic Advisor logo at the upper left of your screen .

STEP 7: Submit question details .

1) Specifyquestiontype(ICD-10-CM,ICD-10-PCS,HCPCS,orICD-10-CM/PCS).

2) Enter a question title .

3a) Summarize your question with a 250 character limit .

3b) Attach supporting documents detailing relevant information to your questions .

4) ClickonSubmitMyQuestiontofinalizeandsubmit.

9If you get stuck at any time and want to go back to the home page just click on the Coding Clinic Advisor logo at the upper left of your screen .

STEP 8: ConfirmyourquestionmeetstheHIPAArequirements,proceedbyclickingonSubmitMyQuestion.Ifyourquestiondoesnotmeettherequirements,pleaseclickEditMyQuestiontoreviewandedityourquestion.

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STEP 9: You will be provided a tracking number that will update the status of your question .Please keep the tracking number provided for your reference .

If you get stuck at any time and want to go back to the home page just click on the Coding Clinic Advisor logo at the upper left of your screen .

SUBSCRIBING TO CODING CLINIC

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I am a new user and interested in subscribing to Coding Clinic.

STEP 10: Choose from the options Annual Subscription or Unlimited Subscription on the home page . Click Subscribe under the option you choose .

• Annual Subscription

• Unlimited Subscription

If you get stuck at any time and want to go back to the home page just click on the Coding Clinic Advisor logo at the upper left of your screen .

STEP 11: Configureyoursubscriptionbyselecting:

1) Content(ICD-10,HCPCS,orboth)

2) Year

3) Number of users

Proceedbyclickingonthe“Checkout”tab

12If you get stuck at any time and want to go back to the home page just click on the Coding Clinic Advisor logo at the upper left of your screen .

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STEP 12: Finalize your order by submitting payment information .

1) Enter credit card information (Name, type of card, expiration date, CVV, and card number)

2) Enter billing address (Phone number, address, city, state and ZIP code)

3) Enter promo code (optional)

4) Review order summary

5) ClickConfirmPurchase

STEP 13: ConfirmtermsofuseandclickIAgreetoproceedtoyoursubscription .

If you get stuck at any time and want to go back to the home page just click on the Coding Clinic Advisor logo at the upper left of your screen .