agility in retail banking: no longer an option
DESCRIPTION
Agility in Retail Banking is no longer an option. It is a must considering that there are options that can reduce costs, there are systems that can bridge legacy and contemporary painlessly, that can modernize customer touch points and can efficiently manage large scale M&A. The next Desktop Refresh is an opportunity.TRANSCRIPT
Banking Forum March 12th, 2014
AGILITY IN RETAIL BANKINGNo Longer an Option
Nikos Sekouris, Banking & Financial Sector Business Unit Director
Introduction
Truth is stranger than fiction, but it is because Fiction is obliged to stick to possibilities; Truth isn't.
Mark Twain
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Demands on IT1. Business as Usual:
All Terrain
Capacity on Demand
User Friendly Bullet-proof
Performance Economy
Always ON
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Demands on IT2. Disruptive:
Mergers &Acquisitions
Forced OSUpgrades
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Demands on IT3. Shifting Trends:
Distributed Client-Server = Legacy• Fewer options• Expensive to maintain
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Distributed Client-Server Overheads
• The “Personal” Computer paradox
• IT Operations - Support, Security, Management, Backup
• Administration – User and IT Training, Provisioning
HW and SW59%
IT Opera-tions31%
Administration10%
Gartner estimates total TCO per desktop: $5,867
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Your Next Desktop Refresh –can it be the Last?
Why CIO’s hate Desktop Refresh:• Procurement cost• Deployment cost• Upgrade & test apps cost & risk
… No Business Benefit! (same problems, just reset the timer)
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But are there any Alternatives?
Virtual Client / Thin ClientComputing
Corporate-friendly Client Access device• No overheads• No expiry / force upgrade• Minimum power consumption• ROI in < 12 months
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A Transformation, not an Upgrade
Desktop = device
Corporate PC
Image & deploy
Limited access
Fixed costs
Desktop = service
Any type of device
Self-service experience
Dynamic access
Usage-based costs
Device Centric People Centric
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CIO Issue 1: Is it Credible?
Mature technology
Mainstream:• 45% of already use• 25% plan to use (ESG 2012, organizations with > 5,000 desktops)
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CIO Issue 2: How do I convince the Business?
• Cost savings• Mobility• Client meetings• Business Continuity• Secure Remote Access
… Agility !• Capacity on demand• Merge/deliver on
demand
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CIO Issue 3: What about the Risks?
A “Risk Elimination” methodology Every Euro of savings guaranteed
New IT paradigm: time to absorb Enhance Security & Business
Continuity Improve processes
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Our Credentials
• 15 years experience• 60,000 virtual desktops in 8 countries
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Conclusion
Agility in Retail Banking is no longer an option
It’s a MUST: Options that reduce costs
Bridge legacy and modern painlessly Modernize Customer touch points
Efficiently manage large scale M&A
The next Desktop Refresh is an opportunity – Consider it