agile ux

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UXFocus Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: [email protected] Agile UX What, why and how … How to integrate an UX process with Agile Software Development

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Agile User Experience - What's the key?

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Page 1: Agile UX

UXFocus Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: [email protected]

Agile UX‣What, why and how … !

‣ How to integrate an UX process with Agile Software Development

Page 2: Agile UX

UXFocus Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: [email protected]

Agenda

◣The agile development ◣How to make Agile UX work

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Page 3: Agile UX

in brief …

Agile Development

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Page 4: Agile UX

UXFocus Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: [email protected]

The agile world …

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Page 5: Agile UX

UXFocus Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: [email protected]

The agile manifesto (2001)

◣Manifesto for Agile Software Development ◣We are uncovering better ways of developing

software by doing it and helping others do it.Through this work we have come to value:

!

!

!

!

◣That is, while there is value in the items onthe right, we value the items on the left more.

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Individuals and interactions over processes and tools Working software over comprehensive documentation Customer collaboration over contract negotiation Responding to change over following a plan

Page 6: Agile UX

UXFocus Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: [email protected]

The Scrum process

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Page 7: Agile UX

UXFocus Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: [email protected] 7http://www.thedailysheeple.com/wp-content/uploads/2013/11/exhausted-man-130214.jpg

… after a delivered sprint

Page 8: Agile UX

UXFocus Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: [email protected]

The cake :)

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Sprint released …

Page 9: Agile UX

UXFocus Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: [email protected] 9

And what about UX and research?

!I miss it …

http://www.zazzle.com - Sad Face T-Shirt

Page 10: Agile UX

How to make it work!

Agile UX

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Page 11: Agile UX

UXFocus Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: [email protected] 11http://www.equipedesign.net/public/wp-content/uploads/2013/03/spectrum-of-user-experience.png

Page 12: Agile UX

UXFocus Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: [email protected]

UX Methods

◣User Research ◣Focus groups ◣User studies

◣Design ◣Ideation, Brainstorming ◣Design Studio Methodology ◣Sketching, Wireframing

◣Evaluation ◣User test, heuristic evaluations

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and many, many more …

Page 13: Agile UX

UXFocus Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: [email protected]

UX+Agile development

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Plan and gather customer data

Implementhigh dev cost, low UI

cost features

Design for cycle 2Gather customer data

for cycle 3

Cycle 0

Cycle 1

Implementdesigns

Test for cycle 1Design for cycle 3

Gather customer data for cycle 4

Cycle 2

Implementdesigns

Test for cycle 2Design for cycle 4

Gather customer data for cycle 5

Cycle 3

Code

Design

Code

Design

Data Data

Developer Track

Usability Engineer

Page 14: Agile UX

UXFocus Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: [email protected] 14

Page 15: Agile UX

UXFocus Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: [email protected]

Be there …

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… be a part of the team!

Page 16: Agile UX

UXFocus Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: [email protected]

Apply your methods …

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… together with the team!

Page 17: Agile UX

UXFocus Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: [email protected]

Apply your methods …

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… together with the team!

Page 18: Agile UX

UXFocus Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: [email protected]

Apply your methods …

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… make your work visible! … colloborate with the team!

Page 19: Agile UX

UXFocus Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: [email protected]

Apply your methods …

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… pairing!

Page 20: Agile UX

UXFocus Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: [email protected]

Lane Halley

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Instead of “how do we know if it’s done”, ask !“how do we know if it’s good”. !~ Lane Halley @thinknow

Page 21: Agile UX

UXFocus Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: [email protected]

Ground your work …

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… do research!

Page 22: Agile UX

UXFocus Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: [email protected]

Establish research …

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Make research a habit - Teach the team UX! !‣ Qualitative and quantitative (+ remote!) ‣ ‘5 users every friday’ ‣ Define research questions with the team ‣ Be clear about success criteria + measures ‣ Test what you got

‣ Train other people

Page 23: Agile UX

UXFocus Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: [email protected]

Change the UX paradigm

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From delivering a design to

developing a design!

… be open for critique!

… listen to others …

… watch …

… iterate your approach …

… iterate your designs …… cooperate …

… share in early phases …

Page 24: Agile UX

UXFocus Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: [email protected] 24

!

Be part of the team! !

‣Make your work visible ‣Colloborate, pair! ‣Run experiments, establish research … ‣Iterate, develop, your designs ‣… clean up your debts.

Page 25: Agile UX

UXFocus Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: [email protected] 25

!

It’s about the team! !

‣Responsibilities & competencies over roles ‣Expertise over interest ‣Outcome over process ‣No ego!

Page 26: Agile UX

UXFocus Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: [email protected]

Contact

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Dr. Thomas Grill

UXfocusHumboldstrasse 40/2 4020 Linz, Austria

!Mobile: +43 699 101 28 544

Email: [email protected]