agile internal audit: leading practices from caes on the ... · fully agile: december 2019 260...
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Agile Internal Audit:
Leading Practices from CAEs on
the Journey to Becoming Agile
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Andre
Al-Dawaf
Siemens
Assurance Partner
Concept &
Transformation
Jamie
DuBray
Schlumberger
Audit Director
Western Hemisphere
Jeff
Jarczyk
Fidelity Investments
Executive Vice
President & Chief
Auditor
Brandi
Joplin
Walmart
Senior Vice President
& Chief Audit
Executive
Sarah Adams, Moderator
Managing Director, Deloitte & Touche LLP
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Polling Question 1Please open the conference app to participate
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Polling Question 1
In one word, what does Agile mean to you?
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Agile Internal Audit
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Siemens: Overview
379 kEmployees
83bnRevenue
> 200Countries
171 years responsibility for society
Gas &
power
Digital
IndustriesSiemens
Mobility
Smart
Infrastructure
Controlling & Finance Assurance
260 internal auditors
located in 8 different countries
providing Assurance
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Siemens: Transformation journey
Better Faster Happier
Value to Business…
Team performance…
Decision Making…
… Responses …
… Adaptability to Change …
… Reports …
… Teams
… Stakeholders
… Individuals
Moving fast but in a ‘scientific’ way
• Outside-in-view via benchmarking
• Introduction to Agile as the new
way of working
• Getting inspired by Deloitte’s
white papers on Agile auditing
• Experiment
• Inspect and adapt
• Leverage lessons learned from retrospectives
• Building Center of Expertise (CoE)
• First thoughts on apprenticeship model for
Agile Internal Auditing capabilities
• Establish roles and career model
• Quality gates through CoE
• Holistic change management
• Further refine the role of the CoE
• Global deployment of training
• Fully Agile by FY 2021
Identification & Preparation Pilot Waves I – III Scaling Up
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Schlumberger: Overview
85+ countries
100K people
140 nationalities
~$33B revenue
Schlumberger is the world's leading provider of technology for reservoir
characterization, drilling, production, and processing to the oil and gas industry.
For over 90 years, Schlumberger technological innovations have provided
value for oil and gas operators by helping them increase production and
recovery from nonrenewable resources.
40+ auditors delivering
60+ audits/year
30 nationalities
16 languages
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Schlumberger: Transformation journey
January
Agile Training
February
New Report Format
June
Agile Pilot for
Eastern
Hemisphere
April
Agile Pilot for Western
Hemisphere
Our Journey
1 Increased stakeholder engagement through the audit
2 Shortened audit life cycle & time to report
3 More meaningful findings and insights
4 Streamlined reporting format for what is meaningful
Why Agile?
Increased stakeholder engagement
Shortened audit life cycle & time to report
More meaningful findings and insights
Streamlined reporting format
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Fidelity: Overview
Fidelity Corporate Audit provides independent and objective audit and
advisory services that help Fidelity manage risk, improve customer
service, and enhance business performance
155 audit associates delivering
200+ audits/year
Innovation &Enablement
DistributionInformationTechnology
AssetManagement
CorporateFunctions
5 teams8 locations
Privately owned for 70+ years
ASSET
MANAGEMENT
PERSONAL
INVESTING
INSTITUTIONAL
CUSTODY
CLEARING
TECHNOLOGY
WORKPLACE
INVESTING
28Mindividuals
23Kcompanies
13K
advisors
$7.4T
customer
assets
40Kassociates
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Fidelity: Transformation journey
Agile terminology Purpose of ceremonies Career progression
• Pilots with coaches
• Continuous
improvements
• Blueprint
• Stable teams
• Experiment
• Scrum master training
• Op model, team design
• Roles/responsibilities
• Coach capabilities
• Learn and iterate
• Continuous improvement
• Coaching capabilities
• Center of Excellence
! ! !
Q1 – Q2 Explore Q3 Pilot Q4 Transform FY19-20 Sustain
Why Agile?
More timely delivery of higher impact
results
Improved ability to dynamically manage
audit priorities
More frequent and transparent
engagement with stakeholders
Empowered, engaged, happy associates
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Walmart: Overview
Walmart Global Audit strives to be a valued
and trusted business partner, helping to
anticipate risk while providing assurance and
advisory services.
$514B
Countries with
eCommerce websites
11,200Store/Club locations
Fiscal year 2019 revenue
27
Associates worldwide
Countries
2.2M
10325+Associates
350+
Audit global office
locations
Audits
completed
annually
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Walmart: Transformation journey
Mindset shift
Pilot projects
Retrospective
Elevate – Agile-ist
Iterate!
Transformation!
2017
2019
2018
Why A
gile
?
Responsiveness• Flexibility to keep pace with business disruptions
• Culture of inspection, reflection, and adaptation
Transparency• Increased level of communication and
interaction
• Deliver insights incrementally
Business Value• “Customer in the middle” to drive value
• Cross-functional work teams to build
partnerships and solve complex problems
Collaboration• Teaming environment
• Inspires innovation and willingness to
adopt new ways of working
15Andre Al-Dawaf
Siemens
Jamie DuBray
Schlumberger
Jeff Jarczyk
Fidelity
Brandi Joplin
Walmart
325 associates
350+ audits/year
10 locations
Began: May 2017
Fully Agile: December 2019
260 Internal Auditors
8 locations
Began: January 2019
Fully Agile: FY 2021
155 audit associates
200+ audits/year
8 locations
Began: July 2018
Fully Agile: February 2019
40+ associates
60+ audits/year
2 locations
Began: April 2019
Fully Agile: August 2019
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Polling Question 2Please open the conference app to participate
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Polling Question 2
Are you, or will you, be going Agile? a. We are fully Agile
b. We are in the process of transforming to become Agile
c. We are piloting Agile
d. We are considering Agile
e. We have no plans to implement Agile
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19Andre Al-Dawaf
Siemens
Jamie DuBray
Schlumberger
Jeff Jarczyk
Fidelity
Brandi Joplin
Walmart
325 Associates
350+ audits/year
10 locations
Began: May 2017
Fully Agile: December 2019
260 Internal Auditors
8 locations
Began: January 2019
Fully Agile: FY 2021
155 Audit Associates
200+ audits/year
8 locations
Began: July 2018
Fully Agile: February 2019
40+ Associates
60+ audits/year
2 locations
Began: April 2019
Fully Agile: August 2019
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Thank you!!!