agents in e-commerce roger batsel csci 343 5 may 1999

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Agents in E-commerce Agents in E-commerce Roger Batsel CSCI 343 5 May 1999

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Page 1: Agents in E-commerce Roger Batsel CSCI 343 5 May 1999

Agents in E-commerceAgents in E-commerce

Roger BatselCSCI 343

5 May 1999

Page 2: Agents in E-commerce Roger Batsel CSCI 343 5 May 1999

What is an agent?What is an agent?

PersonalizedContinuously runningSemiautonomous

Page 3: Agents in E-commerce Roger Batsel CSCI 343 5 May 1999

ImplementationImplementation

Auction ServersStationary AgentsMobile AgentsHybrid/Combination

Page 4: Agents in E-commerce Roger Batsel CSCI 343 5 May 1999

Buying ProcessBuying Process

Need Identification

Page 5: Agents in E-commerce Roger Batsel CSCI 343 5 May 1999

Buying ProcessBuying Process

Need Identification Product Brokering

Page 6: Agents in E-commerce Roger Batsel CSCI 343 5 May 1999

Buying ProcessBuying Process

Need Identification Product Brokering Merchant Brokering

Page 7: Agents in E-commerce Roger Batsel CSCI 343 5 May 1999

Buying ProcessBuying Process

Need Identification Product Brokering Merchant Brokering Negotiation

Page 8: Agents in E-commerce Roger Batsel CSCI 343 5 May 1999

Buying ProcessBuying Process

Need Identification Product Brokering Merchant Brokering Negotiation Purchase and Delivery

Page 9: Agents in E-commerce Roger Batsel CSCI 343 5 May 1999

Buying ProcessBuying Process

Need Identification Product Brokering Merchant Brokering Negotiation Purchase and Delivery Product Service and

Evaluation

Page 10: Agents in E-commerce Roger Batsel CSCI 343 5 May 1999

ExamplesExamples

Page 11: Agents in E-commerce Roger Batsel CSCI 343 5 May 1999

Source ArticleSource Article

Maes, Guttman, Moukas. “Agents That Buy and Sell.” Communications of the ACM. March 1999.

Page 12: Agents in E-commerce Roger Batsel CSCI 343 5 May 1999

Thank you for your attention !Thank you for your attention !

Roger BatselCSCI 343

5 May 1999