agenda - sana commerce · progressive web app (pwa), faster experience with offline capabilities...
TRANSCRIPT
• Meet the product teams• How do we make Sana commerce?
And how you can help us!• Be prepared for the future with sana saas• Next steps you can take
Agenda
Arno HamChief Product Officer
at Sana Commerce
Core TeamNAV TeamAX Team
Product management teamProduct Marketing Team
Add-on teamCloud team
GP TeamSAP ECC TeamSAP B1 Team
Meet the product owners
BoriS ChometteSana hosting & Cloud
LouiS van RoesselSana core
FranK de RoonSana Add-ons
Matthijs van arenthalsMicrosoft dynamics
AmaL ChandrakeerthiSap ecc
ToM Hendry Sap B1
Sana Product teams Ukraine
Sana Product teams sri lanka
How do we make Sana commerce? And how you can help us!
Product discovery
Big thanks from the product teams for your feedback!Keep sharing it on: https://feedback.sana-commerce.com
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New report (18-19) is coming, stay tuned
Forrester
The trends we see
The real use of AI and ML is growing and in 2022, 20% of the B2B orders will be predicted by AI.
Movement towards market places & large e-commerce sites, they will be responsible for 50% of the B2B orders by 2022
How we respond to these trends
Real use of AI is growing
Movement towards market places & large e-commerce sites
Drag & Drop template designer in CMS
Progressive Web App (PWA), faster experience with offline capabilities and push notifications
Add-on store, merchant self-service
Additional extension points and productized integrations for CMS, payment, shipping etc.
CMS enhancements; workflow support, versioning and scheduling
First microservice for add-on store released
Applied AI for upsell and cross sell based on ERP data and other sources
Progressive Web App is using microservices
Boosting Search Results with AI
All functionality available as microservices
Pricing and inventory management,Product catalog creation based on AI
100% Headless B2B E-commerce support
20% of orders through Sana platforms predicted by AI
Additional extension points and productized integrations for CMS, payment, shipping etc.
CMS enhancements; Advanced & AI-driven personalization based on ERP & CRM data.
90% of clients are using Sana for direct-to-consumer scenarios.
Customers
Partners
Market
Customers
Backlog
Sprint
ReleaseRelease
Product execution
Be prepared for the futurewith Sana Saas
always running on the latest version of sana
quotes from existing customers:
Topaz Lighting and Electric“Version to Version upgrades need to enable easier customization migrations.”
Hal Leonard MGB Group Services BV“We would like easier version upgrades.”
Olino“Product lives up to the standards of e-commerce, but more customization
options (without additional coding) would be recommended.”
We need to give our customers a continuous value stream
Value
Time
New feature
Security fix
New feature
How does a continuous value stream benefit our customers?
Easier customizations
Increased security
Low upgrade cost
Happy Customer!
New features
To give a continuous value stream to our customers they should always be running the latest Sana version.
And that is what we achieve with Sana SaaS.
Sana SaaS has one major benefit
1. Always running on the latest version of Sana
2. No upgrade costs
3. Always the latest (security) fixes
4. Be the first in Getting new features
With Sana SaaS the extension points will allow customization while keeping upgradability
Integration
Sana Backend
ERP
CustomCustom
Custom
Sana FrontendCustom
Custom
Custom
Sana 9.2
Sana Backend
ERP
CustomAdd-on
StandardAdd-on
StandardAdd-on
Sana FrontendCustomAdd-on Exte
nsio
n p
oin
ts AP
I
Integration APICustom Integration
Frontend API
Sana 9.3 and Sana SaaS
Sana SaaS has one major disadvantage
1. You have to wait until an extension point is available to allow a customization in that area
2. You cannot host it yourself
How will Sana Commerce SaaS deal with ERP upgrades?
ERP with Sana Commerce
Sana Commerce
Feature
Sana SaaS
Feature
Integration
Feature Feature Feature
Feature Feature Feature Feature
Feature Unlocked!
Feature added after upgrade
Feature available in Sana but not in ERP
2017 2018 2019 2020 2021 2022 2023 2024 2025
Sana SaaS Sana Commerce
The ambition is to move all our customers to Sana SaaS
Be prepared for the future with sana saas• With Sana SaaS we are delivering a solution that offers
customers a continuous value stream
• that will help them remain competitive now, and in two, five or
ten years time
• It puts customers in control. They can take advantage of all of
the major new features we’ll be rolling out without the need to
upgrade.
Listen to our customers
Learn from the data
Experiment
Smartest B2B
e-commerce platform
Focus on integration
Be prepared for the future with sana saas
Sana SaaS benefits factsheet ask youR customer success manager or partner to share this with you.
Sana commerce 9.3
The Sana Saas IntroductionSeptember 26, 2018
Sales agreements / blanket sales orders
When you apply the sales agreement, the current shopping cart and all products added later will be automatically adjusted to the sales agreement terms. Also, you can add products with specific terms via de product details page.
Web store visitors can view their
active sales agreements and
apply them when placing a new
order.
- Sell more
- Better predictability
- Save time
- No errors
Credit limits set in the ERP offers flexibility for our
customers
help them staying in
control of their financial
situation
This order will cause you to (further) exceed your credit limit by $10,024.85. We kindly ask you to pay your outstanding invoices.
start / end-date for content blocks to schedule content
Setting an (optional) start and stop-date for each content block
Example: a banner for a holiday sale
Possibility to preview a future page
content blocks on system pages
• Basket page• Check-out page• Order confirmation page• Login page• Registration page
Example: adding a personalized Product Set to the header of the shopping cart to
enable cross or upsell
(could also be based on customer segment)
content blocks on system pages
Header and footer can be configured separately per system page
Multi-lingual
Design packModern design pack try it out-> https://design.sana-commerce.com
Introducing Sana apps with sana 9.3customers can install add-ons by themselves
Installadd-ons
removeadd-ons
upgradeadd-ons
Accessible through the sana admin
Other Benefits• Configure shipping cost at U.S. & Canada
state level• Free shipping discount code• Extended coupon functionality• Configurable: reference number as
required field• Adding navigation items to the account
dashboard• Configurable cookie bar in Sana admin• Improved “contact us” form• Dynamic date fields in customer segments• More flexibility in how discounts are
displayed• Configure an amount range for each
payment method• Separate notification email when the
store is down• Link in Sana admin to our feedback
website• Maximum Stock Number• Newsletter Subscription Date• Edit Order Confirmation E-mail • Facetted Filters Sorting• Configurable invoice-free and invoice-
based RMA
• Sana SaaS
• Sana APPS
• Sales Agreements/ Blanket Sales Orders
• One step Checkout
• Credit limits set in ERP
• Connect payment terms ERP
• The Web store integrity check
Online Ordering and Design Enhancements• Content blocks on system pages• New <Code> content block• Replacement tags• Start/end-date for content blocks• Improved overview of content blocks• Show Content Elements in Full Width• Better Shipping Addresses Presentation• Guest Checkout Address Information• Terms and Conditions Agreement• Product Images on the Basket and Order
Overview Pages• Free Delivery and Payment• Better Order History Presentation
Security Measures• Preventing Brute-Force Attacks• Reset Sana Admin Password• Protect Your Web Store and Customers• Adding Salt to the Encrypted Data• Enable and Disable Debugging of ERP Requests
in Sana Admin• Google reCAPTHA• Various security improvements• Enable and Disable Uploading Design Packs
and Extensions in Sana Admin• Enable and Disable Management of Web Store
Domains• Sana Admin – Login Session Expiration
Next steps you can take
upgrade to Sana 9.3 and Sana SaaS
Upgrades take timeDiffers per sana
version & the amount of customization
CREATE A BUSINESS CASE
Sana SaaS benefits factsheet ask youR customer success manager or partner to share this with you.
contact your customer success manager or your partner!
Rowdy Lingen [email protected]
Robert Pennings [email protected]
Andrea Rijna [email protected]
Piotr Lisowski [email protected]
Be prepared for the future with sana saas• With Sana SaaS we are delivering a solution that offers
customers a continuous value stream
• that will help them remain competitive now, and in two, five or
ten years time
• It puts customers in control. They can take advantage of all of
the major new features we’ll be rolling out without the need to
upgrade.
Questions?