Agenda

• PartStock Company Overview

• Service Model

• Value Added Services

• Lifecycle Management

• Products

• Why Choose PartStock?

PartStock’s Vision

To become the World’s premier provider of flexible and cost

effective lifecycle management programs for IT assets.

PartStock Computer is a leader in technology lifecycle

investments for the education customer base.

•Long Term Relationships•Trust•Quality•Customer Service•Value Pricing

Our Value Promise

PartStock’s foundation is based on our commitment to exceptional customer service

combined with a proven record delivering quality technical solutions.

PartStock Philosophy

To provide flexible service programs that meet or exceed the

specific requirements of your school or school district.

Facilities & Operations

Minneapolis

• Opened in 2010• 40,000 Square Feet• Full Tech Department• On-hand Inventory• Specialty - Dell

Oakville

• Opened in 2008• 60,000 Square Feet• Full Tech Department• On-hand Inventory• ISO9001 •Specialty – Lenovo/IBM

Raleigh

• Opened in 2008• 60,000 Square Feet• Full Tech Department• On-hand Inventory• ISO9001 •Speciality – Lenovo/IBM

Parts & Warranty ProgramsParts Closet

• Tested and Static Bagged Parts for Everyday Maintenance

• Delivered with Order – Kept On-site

• Hot Swap Systems for Same Day Service in the Field

Customer Service• Call Your Representative for No Hassle Replacements

Extended Warranties• New & Recertified with Manufacturer’s warranty + PartStock’s

extended warranty

• Extended Warranties up to 5 years

Technical Support • Via Phone & Email When Convenient for You

Resources & Training

• 7 Dell Certified Technicians on Staff

Includes CompTIA A+ & CompTIA Network+ Certifications

Ongoing Training & Yearly Renewal

• 4 Microsoft Certified Technicians

Includes Microsoft Certified Professional (MCP) & Microsoft Certified System Administrator (MCSA) Designations

Ongoing Training & Yearly Renewal

• 1 Cisco Certified Network Assistant (CCNA)

Industry-leading Certifications

• Dell PartnerDirect Premier Partner

• Microsoft Authorized Education Reseller

• Microsoft Authorized Refurbisher

• Microsoft Partner Silver OEM Hardware

• Microsoft Small Business Specialist

Value Added Services

Imaging Services• Load Customer Image, No Minimum Quantity

• Manage Multiple Images Per Customer

Customization• Configured to EXACT Customer Specifications

• Flexible Upgrade Options, Lower TCO, One Platform

Asset Management• Customized Reporting for Asset Tracking & Warranty

Management

• Asset Tagging and Labeling

Value Added Services

Logistic Services• Delivery & Project Management Services

• Professionally Packaged for Damage-Free Shipping

• Deliver to Secure Customer Location

• Un-box & Package Removal

Warehousing• Provide Storage & Warehousing Services

• Flexible Schedule for Roll-outs

Value Added Services

• On-line Service Dispatch / Service Request

• Social Media

• Installation & Deployment Options

Lifecycle ManagementSystems• Maintain On-going inventory of Dell, Lenovo desktops & notebooks

• Stable Platform for Multiple Years

• Transition Management Strategy

Introduce New Technology to Schools & School Boards

Allow Adequate Testing & Image Development

Image Approved by School / School Board, put into production

Parts• Stock New, Used & Hard To Find Parts - Dell & Lenovo Systems

• Parts are Quality Controlled & Tested Prior to Shipment

• Static bagged

• All Parts Have up to a 1 Year Warranty

PartStock Recertified ProductPartStock Purchases Directly from the Original Manufacturer

• Only the Most Current models

• Select them in the best condition possible and rework to “like new” Condition

Remove scratches & blemishes

Application of Custom Paint Overcoat

New Plastics

All Internal Parts & Components are Inspected & Tested

• Utilize combination of OEM & PartStock Test Procedures

• Ensure Technical Quality

• Upgraded to Maximize Performance

• Tested & Re-tested to assure system integrity

Extensive Product Inventory

• Dell• HP• IBM• Lenovo• Toshiba

More than “Just Computers”

• Wireless laptop labs and carts

• Servers

• LCD Monitors

• Spare Parts

• Printers

• Projectors

• Flat Panel TVs

Why Choose PartStock?• Recertified Product in “Like New” Condition

Quality Controlled Systems

Tested & Re-tested Prior to Shipment

• Customized Solutions for Your School

Imaging Services & Management

Asset Management & Asset Tagging with Warranty Management

Flexible Service Model will Meet Your Specific Needs

• Logistics & Warehousing Services

• System Lifecycle Management

• Warranty Programs – Up to 5 Years – to Reduce Your TCO

PartStock Products: High Quality, Superior

Value

Maximize your resources with PartStock

We look forward to working with you in 2011 and beyond!

Visitwww.partstock.com

877.928.4800Toll Free

1820 Elm Street SEMinneapolis, MN 55414

Phone: 612.378.3996

Toll Free: 877.928.4800

Fax: 612.378.7299

2590 Sheridan Garden DriveOakville, ON L6J 7R2

Phone: 905.829.5333

Toll Free: 888.829.5333

Fax: 905.829.8903

www.partstock.com