agenda page no.€¦ · workforce operations committee meeting august 10, 2016 8:30 a.m. – csb...
TRANSCRIPT
Workforce Operations Committee MeetingAugust 10, 2016
8:30 A.M. – CSB Boardroom(Teleconference 321-394-0707)
Attendees: Paula Just (Chair), Dale Coxwell, Nancy Heller, Danielle Jones, Amar Patel, Ron Taibl
Agenda Page No.
Call to Order Paula Just
Introductions
Public Comment
Presentation – NextGen Success Story Val Williams Action Items
Approval of Committee Minutes for May 11, 2016 Paula Just 1 – 3
▪ Discussion/Information Items
▪ Committee Goal 4 Status Erma Shaver 4 - 11
° Measure 1B – Identify and Improve Skills Gaps Summary Report Erma Shaver 12 ° Measures 2A (2) – Tracking Veterans and Tracking Performance Erma Shaver 13° Measure 2B (1&2) –Human Centered Design Process
Presentations Marci Brilley
° Measure 3B (1)(a) Community Resources Workshops Erma Shaver 14 - 15 ° Measure 3C(1)(a) – Performance Funding Model Watch Brief Erma Shaver 16 - 17 ° Measure 3C(1)(b) – Common Measures Watch Brief Erma Shaver 18° Measure 3C(2) - Contractor Performance Measures for PY 2016-
2017 Erma Shaver 19 - 22
End of Year Contractor Performance PY 2015-2016 Erma Shaver 23 – 28
Local Customer Satisfaction Survey Results – Job Seekers Erma Shaver 29 – 30
▪ Grow the Resources of the Board Marci Brilley 31 - 36
▪ Attendance Roster
▪ Adjourn Paula Just
Call 321-394-0658 for information TTY: 711-321-394-0507
Upcoming Meetings July 2016 14th Business Workforce Committee-8:30am-CSB Boardroom 27th Community Involvement Committee-4:00pm-CSB Boardroom August 2016 2nd Executive Committee-4:00pm-CSB Boardroom 10th Workforce Operations Committee-8:30am-CSB Boardroom 16th Board Meeting–8:00am–CSB Boardroom September 2016 15th E3 Committee-8:30am-CSB Boardroom October 2016 6th Business Workforce Committee-8:30am-CSB Boardroom 26th Community Involvement Committee-4:00pm-CSB Boardroom
November 2016 1st Executive Committee-4:00pm-CSB Boardroom 9th Workforce Operations Committee-8:30am-CSB Boardroom 15th Board Meeting-8:00am-CSB Boardroom December 2016 8th E3 Committee-8:30am-CSB Boardroom January 2017 12th Business Workforce Committee-8:30am-CSB Boardroom 25th Community Involvement Committee-4:00pm-CSB Boardroom
CareerSource Brevard Workforce Operations Committee
May 11, 2016
Minutes Members in Attendance: Paula Just (Chair), Fran Heaston, Nancy Heller, and Danielle Jones, Amar Patel, Dan Raymond and Ron Taibl (via teleconference) Members Absent: Dale Coxwell Staff in Attendance: Lisa Rice, Marci Brilley, Erma Shaver Al Yorston and Marina Stone Call to Order: Paula Just (Chair) called the meeting to order at 8:30am at CareerSource Brevard (CSB). Introductions were made. Public Comment: There was no public comment. Action Items: Approval of Workforce Operations Committee Minutes of February 10, 2016 Motion to approve the Minutes from the February 10, 2016 meeting was made by Amar Patel. Danielle Jones seconded the motion. The motion passed unanimously. Dan Raymond joined the meeting. Contract Renewal – Career Center Operations PY 2016-2017 Motion to approve Option 4 of the Career Center Operations Contract for PY 2016-2017 which extends the period of performance through June 30, 2017 and to submit this recommendation to the consent agenda for the next full Board of Directors Meeting was made by Amar Patel. Danielle Jones seconded the motion. The motion passed unanimously. Guidelines on Formula Funding Usage Training and supportive services funds guidance were reviewed with the purpose of focusing on programs that are the most effective for business and the job seeker while considering the economic situation and funding availability for program year PY 2016-2017. Dan Raymond made a motion to approve a 70% Employer Based Training (i.e. OJTs, Work Experience, Employed Worker, Upgrade OJTs) and 30% Individual Training Accounts for PY 2016-2017 and include this item on the Consent Agenda of the next full Board of Directors meeting. Nancy Heller seconded the motion. Motion passed unanimously.
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Discussion/Information Items: Committee Goal 4 Status CSB Corporate Goal 4 strategies and measures were reviewed. Measure 1A (1) – Effectiveness of Training vs. Career Services A snapshot was shared for PY 2015-2016 that WIOA customers in training continue to yield a higher placement rate than those receiving only career services. Measure 1A (2) – Analysis of Training Program Placement Data and OJT Effectiveness An analysis of training program placement data and OJT effectiveness was shared showing the percent of completers placed in ITA’s, OJT’s and EWT’s. Overall 77.7% of completers were placed. Measure 1B – Identify and Improve Skills Gaps Summary Report CareerSource Brevard (CSB) implemented a number of tools geared to the identification and improvement of skills gaps both educational and occupational. Staff will continue to track and evaluate the usage of these tools to ensure that they are providing added value to our job seeker and business customers. Several of these tools and their PY 15-16 usage were shared. Measures 2A (2) – Increasing Services to Veterans and Tracking Performance In August 2015, Florida Department of Labor Veteran’s Employment and Training Service (DVET) Representatives visited CSB with the intent to monitor the Jobs for Veterans State Grant Program and provide suggestions for improvement. As a result, a corrective action plan was created, followed by implementation and progress tracking. Results and improvements were also shared. Measure 2A (5) – Targeting RESEA Customers – Pilot Program CSB rolled out a new process for career seekers in late February which focuses on putting dislocated workers from our RESEA program (job seekers that the state deems are at the highest risk of exhausting their reemployment benefits before finding new employment) in OJT’s. Features of the new process were shared. After several months of evaluation, staff has discovered that only about 4% of the RESEA population is interested in one-on-one assistance/participation in the program. A suggestion by the committee was made to reach out again to RESEA people at the 14 week mark. A new ‘Qualified Lead’ process was also implemented which allows Staffing Specialists to qualify business leads for OJT’s which are then handed to a Business Liaison to contact and work with. Measure 2B (1&2) – Implementing Human Centered Design Process with Ex-Offender and Persons with Disabilities The new WIOA regulations requires partners to collaborate to support seamless customer-focused service delivery networks. USDOL believes that using a Human/Customer Centered Design (HCD) strategy may be key to addressing innovation solutions in the workforce’s service delivery processes. CSB is addressing two design challenges, the ex-offender population and the disabled youth population. Each team will apply ideas generated and insights gained during the class to conduct experiments within CSB’s programs and delivery strategies. Measure 3B (1)(a) Community Resources Workshops Community Resources Workshops for July 1 – March 31, 2016 were shared.
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Measure 3C(1)(a) – Performance Funding Model Watch Brief CareerSource Brevard opted to participate in the Performance Funding Model developed by CareerSource Florida. Information was provided and will continue to be tracked and tweaked as new data is received. Predictions of performance are based on very early data and will change as placement information becomes available Measure 3C(1)(b) – Common Measures Watch Brief The Common Measures are required by WIA however, there are no incentive monies tied to meeting these common measures. There are sanctions if these measures are missed for two years in a row. Data was shared that shows past performance along with goals for PY 2015-2016 along with actual performance as of December 31, 2015. There is a significant data lag due to the type of information that is captured. Local Customer Satisfaction Survey Results – Job Seekers Staff shared results of the Customer Satisfaction Survey from January 1, 2016 through March 31, 2016. Surveys were completed by 713 respondents. Of the 713 respondents, 53.9% felt prepared to move forward with their goals after their visit. Grow the Resources of the Board A matrix was shared showing grant opportunities, unrestricted revenue projects and partnerships that CSB is pursuing to help grow the resources of the Board. Dan Raymond shared that he has accepted a position at LVX as Vice President which is an innovative “green” lighting technology implementing Light Visually X-Transceiving that provides energy-efficient lighting while delivering more secure broadband communications and wireless network services. Adjourn: There being no further discussion or business, Paula Just adjourned the meeting at 9:49 am. Respectfully submitted, Reviewed by, _{signature on file}___ 06/07/16__ _{signature on file}__ _06/07/16_ Marina Stone Date Paula Just, Chair Date
3 of 37
Mea
sure
s &
Act
iviti
es fo
r PY
15-1
6 G
oal 4
En
sure
Car
eerS
ourc
e B
reva
rd (C
SB) C
aree
r Cen
ters
sus
tain
the
succ
essf
ul o
pera
tions
for b
usin
esse
s an
d jo
b se
eker
s.
Stra
tegi
es:
1.
Iden
tify
skill
gaps
and
faci
litate
trai
ning
that
resu
lt in
job
plac
emen
t. 2.
Fa
cilita
te th
e en
try o
f tar
gete
d po
pula
tions
into
the
wor
kfor
ce.
3.
Enha
nce
the
serv
ices
of t
he C
aree
r Cen
ters
i.e.
sta
ff tra
inin
g, a
dditio
nal c
omm
unity
reso
urce
s, e
tc.
4.
Focu
s on
bus
ines
s re
latio
nshi
ps a
nd s
ervi
ces
Stra
tegy
1:
Iden
tify
skill
gap
s an
d fa
cilit
ate
train
ing
that
resu
lt in
job
plac
emen
t. M
easu
re 1
A: E
ffect
ivene
ss o
f tra
inin
g to
job
plac
emen
t Ac
tivitie
s D
ate
Boar
d Pa
rtici
patio
n Bu
dget
Impa
ct
Stat
us
Effe
ctive
ness
of T
rain
ing
Vers
us C
ore
Serv
ices
M
ay 2
017
Anal
ysis
of T
rain
ing
Prog
ram
Pl
acem
ent D
ata
and
OJT
Effe
ctive
ness
M
ay 2
017
Mea
sure
1B:
Ide
ntify
and
Impr
ove
the
skills
gap
s in
job
seek
er c
usto
mer
s Ac
tivitie
s D
ate
Boar
d Pa
rtici
patio
n Bu
dget
Impa
ct
Stat
us
Im
prov
e th
e us
age
of s
kills
gap
s as
sess
men
t too
ls
On-
Goi
ng
Pr
ove
IT w
as im
plem
ente
d fo
r job
see
kers
Se
ptem
ber 2
013
and
for e
mpl
oyer
s O
ctob
er 2
013.
Fr
om J
uly
1, 2
015
thro
ugh
June
30,
201
6 –
3,23
0 Pr
oveI
t ass
essm
ents
wer
e co
mpl
eted
. Th
is
repr
esen
ts a
n in
crea
se o
f 395
% o
ver t
he 6
92
that
wer
e co
mpl
eted
in P
Y 20
14-2
015)
Impr
ove
the
usag
e of
ski
lls g
aps
asse
ssm
ent t
ools
. (C
ontin
ued)
O
n-G
oing
See
Atta
ched
Sum
mar
y R
epor
t – M
easu
re 1
B –
Iden
tify
and
Impr
ove
the
Skill
s G
aps
4 of 37
Mea
sure
s &
Act
iviti
es fo
r PY
15-1
6 M
easu
re 1
C: F
acilit
ate
Educ
atio
n an
d Tr
aini
ng S
olut
ions
Ac
tivitie
s D
ate
Boar
d Pa
rtici
patio
n Bu
dget
Impa
ct
Stat
us
Incr
ease
Tot
al E
mpl
oyer
Agr
eem
ents
(E
WTs
, OJT
s) re
sultin
g in
incr
ease
d w
ages
/ben
efits
/hou
rs a
nd/o
r upg
rade
d po
sitio
ns o
ver t
he b
asel
ine
esta
blis
hed
in
Feb.
200
9.
An
nual
ly
Febr
uary
20
17
Com
mitt
ee re
view
on
an
annu
al b
asis
N
one
Com
plet
ed fo
r PY
15-1
6
Trac
k th
e us
e an
d su
cces
s of
the
5 St
eps
Prog
ram
O
n-G
oing
D
urin
g PY
15-
16 (J
uly
– Ju
ne) t
here
wer
e 22
C
lass
es h
eld
for t
he 5
ste
ps p
rogr
am (1
1 –
Roc
kled
ge 1
1 –
Palm
Bay
) R
ockl
edge
: •
Stud
ents
-77
• C
ompl
eter
s - 6
7 •
Plac
emen
ts –
23
(34%
Pla
cem
ent R
ate)
Pa
lm B
ay:
• St
uden
ts –
77
• C
ompl
eter
s –
50
• Pl
acem
ents
–26
(52%
Pla
cem
ent R
ate)
St
rate
gy 2
: Fa
cilit
ate
the
entry
of t
arge
ted
popu
latio
ns in
to th
e w
orkf
orce
. M
easu
re 2
A: In
crea
se th
e nu
mbe
r of t
arge
ted
cust
omer
s se
rved
Se
rve
as a
n Em
ploy
men
t Net
wor
k th
roug
h co
ntra
ct w
ith th
e S
ocia
l Se
curit
y Ad
min
istra
tion
usin
g re
sour
ces
of C
SB C
aree
r Cen
ter a
nd
cont
inui
ng m
anag
emen
t and
ove
rsig
ht
thro
ugh
the
Dis
abili
ty P
rogr
am
Nav
igat
or g
rant
.
On-
goin
g C
omm
ittee
revie
w o
f the
su
cces
s of
this
pro
gram
on
an
annu
al b
asis
.
EN
con
tinue
s to
pro
gres
s at
a m
odes
t pac
e, s
o fa
r w
e ha
ve 1
1 pa
rtici
pant
s th
at h
ave
achi
eved
m
ilest
one
one
(i.e.
suc
cess
ful o
utco
me)
or b
ette
r. W
e ha
ve 4
2 pa
rtici
pant
s w
hose
tick
ets
are
assi
gned
to C
SB-E
N.
Sinc
e in
cept
ion
eigh
t par
ticip
ants
hav
e ex
ited
the
prog
ram
and
thei
r tic
kets
are
no
long
er a
ssig
ned.
Fo
ur o
f the
se p
artic
ipan
ts d
id n
ot re
turn
to w
ork
and
two
achi
eved
mile
ston
e on
e or
bet
ter b
efor
e ex
iting.
A
tota
l of $
33,6
52 w
as re
ceiv
ed in
PY
15-1
6 an
d th
e pr
ogra
m h
as re
ceive
d $9
4,87
6 si
nce
ince
ptio
n.
All P
aym
ents
for P
Y15-
16 h
ave
been
rece
ived
. Pa
rtner
with
loca
l age
ncie
s th
at s
erve
th
e Ve
tera
n Po
pula
tion.
Inc
reas
e an
d Im
prov
e Se
rvic
es to
Vet
eran
s. T
rack
R
esul
ts.
On-
Goi
ng
Mea
sure
2A
(2) I
ncre
asin
g Se
rvic
es to
Vet
eran
s an
d Tr
acki
ng P
erfo
rman
ce B
rief A
ttach
ed
5 of 37
Mea
sure
s &
Act
iviti
es fo
r PY
15-1
6 Ta
rget
ing
Long
Ter
m U
nem
ploy
ed:
Impl
emen
t the
Job
Driv
en-C
aree
r D
evel
opm
ent (
JD-C
D)
Gra
nt to
ser
ve
the
Long
Ter
m U
nem
ploy
ed
On-
Goi
ng
Perfo
rman
ce a
s of
21
July
201
6 To
tal P
artic
ipan
ts: 1
16 (G
oal i
s 12
0)
# in
OJT
: 42
of 6
7 ne
eded
#
in N
on W
ork-
base
d Tr
aini
ng:
74 o
f 40
need
ed
# Em
ploy
ed:
54
Atta
ined
pro
gram
goa
l is
at 8
7.6%
Th
e pr
ojec
t is
a m
ulti-
regi
on p
roje
ct th
at in
clud
es
regi
ons
13 (B
reva
rd),
11 (F
lagl
er/V
olus
ia) a
nd 9
(A
lach
ua/B
radf
ord)
. Th
e re
gion
13
budg
et a
war
ded
for t
his
proj
ect i
s $7
15,0
00.
The
prog
ram
end
s Se
ptem
ber 3
0, 2
016.
A N
o C
ost
Exte
nsio
n ha
s be
en re
ques
ted
by th
e St
ate
from
U
SDO
L. S
till w
aitin
g fo
r rep
ly fr
om D
OL-
ETA
Targ
etin
g W
omen
50+
thro
ugh
the
AAR
P G
rant
O
n-G
oing
•
This
thre
e-ye
ar g
rant
is in
par
tner
ship
with
Ea
ster
n Fl
orid
a St
ate
Col
lege
•
The
Prog
ram
will
run
6 w
eeks
•
CSB
car
eer c
oach
es w
ill ho
st (1
) gro
up
orie
ntat
ion
sess
ion,
(2) i
ndiv
idua
l ses
sion
s w
ith e
ach
sele
cted
can
dida
te, a
nd a
four
-day
in
tens
ive
wor
ksho
p se
ries
to e
duca
te th
e pa
rtici
pant
s on
resu
me
writ
ing,
inte
rvie
win
g,
rese
arch
ing
loca
l lab
or m
arke
t dem
ands
, fin
anci
al li
tera
cy a
nd o
ther
fund
amen
tal s
kills
ne
eded
to b
uild
thei
r con
fiden
ce.
• Th
roug
hout
the
dura
tion
of th
e pr
ogra
m, C
SB
Busi
ness
Lia
ison
s w
ill be
eng
aged
with
C
aree
r Coa
ches
to h
elp
dete
rmin
e ea
ch
cand
idat
e’s
job
read
ines
s le
vel f
or a
sea
mle
ss
trans
ition
into
pot
entia
l int
ervi
ews
with
CSB
’s
busi
ness
con
nect
ions
. As
of J
uly
2016
, fiv
e w
aves
hav
e be
en h
eld
from
Ju
ly 1,
201
5 –
pres
ent.
We
are
disc
over
ing
that
th
ese
wom
en n
eed
sign
ifican
t pre
para
tion
for g
ettin
g ba
ck in
to th
e w
orkp
lace
, the
refo
re a
lot o
f ext
ra 1
:1
coac
hing
is re
quire
d fo
r the
m to
be
succ
essf
ul. T
he
AAR
P W
ESI s
taff
are
focu
sing
thei
r effo
rts o
n st
rong
er e
mpl
oyer
eng
agem
ent f
or th
e fa
ll of
20
16. S
uch
enga
gem
ent i
nclu
des,
but
is n
ot
6 of 37
Mea
sure
s &
Act
iviti
es fo
r PY
15-1
6 limite
d to
; par
ticip
atin
g on
pan
els,
par
ticip
atin
g in
job
fairs
, and
bet
ter m
arke
ting
to e
mpl
oyer
s w
ith th
e ex
pect
atio
n of
iden
tifyi
ng th
ose
partn
ers
who
are
see
king
the
qual
ities
, ski
lls a
nd w
ork
ethi
cs th
ese
wom
en h
ave.
- In
form
atio
n Se
ssio
n A
ttend
ance
: 380
pl
anne
d / 4
18 a
ctua
l -
App
licat
ions
for C
oach
ing:
200
pl
anne
d / 2
90 a
ctua
l -
Offi
cial
Wav
e Pa
rtic
ipan
ts: 1
35
plan
ned
/ 154
act
ual
Ther
e ha
ve b
een
61 jo
bs a
cqui
red
thro
ugh
the
prog
ram
. U
pcom
ing
Wav
es
Wav
e 6
– Se
ptem
ber 2
016
Wav
e 7
– N
ovem
ber 2
016
Targ
et R
ESE
A C
usto
mer
s –
Pilo
t Pr
ogra
m
St
atus
will
be
give
n ne
xt q
uart
er
Mea
sure
2B
: Im
plem
enta
tion
of H
uman
Cen
tere
d D
esig
n Pr
oces
s Ex
-Offe
nder
Pro
cess
Hum
an C
ente
red
Des
ign
Pres
enta
tions
Pe
rson
s w
ith D
isab
ilitie
s
Stra
tegy
3:
Enha
nce
the
serv
ices
of t
he C
aree
r Cen
ters
i.e.
sta
ff tra
inin
g, a
dditi
onal
com
mun
ity re
sour
ces,
etc
.
Mea
sure
3A:
Mai
ntai
n hi
gh q
uality
sta
ff
Con
tract
or p
rovi
des
on-g
oing
sta
ff tra
inin
g th
roug
h a
varie
ty o
f mec
hani
sms.
O
n-G
oing
Dep
ends
on
Trai
ning
St
aff h
ave
com
plet
ed o
ver 9
88 h
ours
of t
rain
ing
durin
g th
e pa
st q
uarte
r inc
ludi
ng, b
ut n
ot li
mite
d to
: •
2016
Sec
urity
Aw
aren
ess
Trai
ning
•
Alis
on D
iplo
ma
in O
pera
tions
Man
agem
ent
• A
t You
r Ser
vice
: Wel
com
ing
Cus
tom
ers
with
Dis
abili
ties
• C
EJA
Sus
tain
ing
Serv
ice
Trai
ning
- St
aff
• C
onte
nt C
entr
al
• C
SB A
nnua
l Sec
urity
Tra
inin
g •
Ecos
truc
tion,
OJT
, AW
E O
ppor
tuni
ties,
7 of 37
Mea
sure
s &
Act
iviti
es fo
r PY
15-1
6 R
equi
rem
ents
and
Pro
cess
•
Extr
eme
Cus
tom
er S
ervi
ce
• Fa
cilit
atin
g Ve
tera
n Em
ploy
men
t •
Def
inin
g Sa
pphi
re T
echn
olog
y •
Labo
r Mak
et p
rofil
es: N
ot J
ust f
or
Ana
lyst
s A
nym
ore
• R
epor
t Tip
s an
d Tr
icks
•
Roa
d Te
stin
g th
e Q
uick
Res
ume
• H
ow to
Win
the
Hea
rts
and
Min
ds o
f a
Rec
ruite
r with
Abb
y K
ohut
•
Link
ed In
•
Man
agin
g D
iffic
ult C
usto
mer
s •
MC
T O
verv
iew
in P
alm
Bay
•
Net
wor
king
Mad
e Ea
sy w
ith A
bby
Koh
ut
• N
ew H
ire O
nboa
rdin
g •
New
Sup
ervi
sor T
rain
ing
• Pr
ove
It/TO
RQ
/Car
eerS
cope
•
The
Dee
p D
ark
Secr
ets
of th
e R
ecru
iting
W
orld
•
Toba
cco
Free
Flo
rida
Prog
ram
Upd
ates
•
VR R
efer
ral P
roce
ss a
nd A
bilit
ies
Coa
ch
Job
Shad
owin
g, P
rovi
der S
ervi
ces
• W
agne
r - P
eyse
r Tra
inin
g •
WIO
A O
ngoi
ng T
rain
ing
• W
T R
efre
sher
Al
l Fro
ntlin
e St
aff c
ompl
eted
the
requ
irem
ent o
f a
min
imum
of 1
5 C
ontin
uing
Edu
catio
n U
nits
(C
EU’s
) by
June
30,
201
6 R
equi
rem
ent o
f pos
t-sec
onda
ry
educ
atio
n at
var
ying
leve
ls fo
r con
tract
or
staf
f.
On-
Goi
ng
As o
f Jul
y 26
, 201
6 :
Bas
ed o
n N
ov. 3
0, 2
015
mem
o ap
prov
ed b
y Li
sa
Ric
e &
sig
ned
by D
WFS
sta
ff, t
he h
ard
dead
line
date
of c
ompl
etin
g th
e re
quire
d de
gree
with
in 6
ye
ars
have
bee
n re
mov
ed a
s lo
ng a
s th
e st
aff
mem
ber:
1.
Sh
ows p
roof
of c
ours
e re
gist
ratio
n at
an
accr
edite
d in
stitu
tion,
2.
M
aint
ain
cont
inuo
us e
nrol
lmen
t sh
owin
g st
eady
& su
cces
sful
pro
gres
s un
til d
egre
e is
com
plet
ed a
nd,
3.
At t
he e
nd o
f eac
h se
ssio
n or
term
8 of 37
Mea
sure
s &
Act
iviti
es fo
r PY
15-1
6 ba
sed
on th
e in
stitu
tion’
s gr
adin
g sy
stem
, he/
she
prov
ides
tran
scrip
ts
show
ing
grad
e of
“C
” or
bet
ter o
r a
“pas
s” g
rade
for a
ll co
urse
s ta
ken
base
d on
the
inst
itutio
n’s
met
hod
of
grad
ing,
th
e st
aff m
embe
r will
be
allo
wed
to c
ontin
ue e
mpl
oym
ent.
N
umbe
r of s
taff
mem
bers
cur
rent
ly re
quire
d to
ob
tain
Deg
ree:
Tot
al o
f 6 A
ssoc
iate
s •
3 D
WFS
/Kai
ser G
roup
, Inc
. sta
ff •
3 D
EO (n
ot e
ligib
le fo
r tui
tion
reim
burs
emen
t) N
umbe
r of n
ew g
radu
ates
: •
Non
e Th
e C
ontra
ctor
has
per
form
ed a
n ov
eral
l job
de
scrip
tion
revi
ew to
det
erm
ine
if th
e de
gree
is
appl
icab
le to
all
posi
tions
. C
riter
ia w
ere
esta
blis
hed
and
appr
oved
by
the
Pres
iden
t. T
he
crite
ria e
ssen
tially
requ
ires
a de
gree
whe
n ce
rtain
ite
ms
are
pres
ent,
such
as,
hig
h de
gree
of
know
ledg
e of
rule
s, h
igh
degr
ee o
f co
achi
ng/c
ouns
elin
g, a
nd s
uper
viso
ry o
r m
anag
emen
t rol
es. T
his
revi
ew re
sulte
d in
2
posi
tions
bei
ng re
clas
sifie
d to
not
requ
ire a
de
gree
: Wor
kfor
ce S
ervi
ces
Spec
ialis
t and
Pl
acem
ent U
nit S
peci
alis
ts.
9 of 37
Mea
sure
s &
Act
iviti
es fo
r PY
15-1
6 M
easu
re 3
B: E
nhan
ce C
aree
r Cen
ter S
ervic
es v
ia P
artn
ersh
ips
Activ
ities
Dat
e Bo
ard
Parti
cipa
tion
Budg
et Im
pact
St
atus
En
gage
and
trac
k co
mm
unity
reso
urce
se
rvic
es.
Qua
rterly
Fo
r PY1
5-16
, Com
mun
ity R
esou
rces
has
pr
esen
ted
68 in
form
atio
n se
ssio
ns a
nd 3
3 B
izLa
unch
cla
sses
for a
tota
l of 1
,509
atte
ndee
s.
Fo
r PY1
5-16
, Com
mun
ity R
esou
rces
hel
d or
pa
rtner
ed o
n 8
Bus
ines
s Le
arni
ng E
vent
s se
rvin
g 37
1 bu
sine
ss p
rofe
ssio
nals
. Se
e At
tach
men
t - M
easu
re 3
B (1
) (a)
Com
mun
ity
Res
ourc
es W
orks
hops
for a
com
plet
e lis
ting
of
thes
e w
orks
hops
.
WeV
entu
re is
par
tner
ing
to p
rom
ote
CSB
B
usin
ess
Lear
ning
Eve
nts
on to
pics
that
are
pe
rtine
nt to
Sm
all B
usin
esse
s. S
tarti
ng in
Apr
il 20
16, W
eVen
ture
will
hos
t qua
rterly
Biz
Byt
e se
ssio
ns a
t the
Roc
kled
ge o
ffice
. B
izB
ytes
are
1
hour
long
con
tent
ses
sion
s fo
r pro
fess
iona
ls.
Enga
ge &
trac
k Yo
uth
Partn
ersh
ips
On-
Goi
ng
A to
tal o
f 23
Juni
ors
to J
obs
stud
ents
wer
e su
cces
sful
ly tr
aine
d th
roug
h C
SB’s
wee
k-lo
ng
foun
datio
ns tr
aini
ng p
rogr
am. A
ll 23
stu
dent
s re
ceiv
ed a
n in
tern
ship
with
in th
e C
ity o
f Pal
m
Bay
mun
icip
ality
, loc
al e
ngin
eerin
g fir
ms,
re
stau
rant
s an
d he
alth
faci
litie
s. O
ne s
tude
nt
was
hire
d on
pos
t-int
erns
hip,
and
thre
e st
uden
ts
have
bee
n of
fere
d to
retu
rn a
t lat
er d
ates
. A
tota
l of 2
0 C
ocoa
Wor
ks s
tude
nts
wer
e su
cces
sful
ly tr
aine
d th
roug
h C
SB’s
wee
k-lo
ng
Foun
datio
ns T
rain
ing
prog
ram
. All
20 s
tude
nts
rece
ived
inte
rnsh
ips
with
in th
e C
ity o
f Coc
oa
mun
icip
ality
. Stu
dent
s w
ere
wor
king
in a
reas
su
ch a
s H
uman
Res
ourc
es, F
inan
ce, I
T, P
ublic
W
orks
, Util
ities
, City
Cle
rk’s
Offi
ce, C
ity
Man
ager
’s O
ffice
and
man
y m
ore.
Fou
r stu
dent
s po
tent
ially
will
be
cont
inui
ng e
mpl
oym
ent w
ith
the
City
.
10 of 37
Mea
sure
s &
Act
iviti
es fo
r PY
15-1
6 M
easu
re 3
C: R
evie
w a
nd tr
ack
cont
ract
or p
erfo
rman
ce s
tand
ards
Ac
tivitie
s D
ate
Boar
d Pa
rtici
patio
n Bu
dget
Impa
ct
Stat
us
Mon
itor a
nd T
rack
the
Stat
e Pe
rform
ance
Ince
ntive
Mea
sure
s to
in
clud
e C
omm
on M
easu
res,
Em
ploy
er P
enet
ratio
n
Qua
rterly
Annu
ally
See
Mea
sure
3C
(1)(a
) – P
erfo
rman
ce F
undi
ng
Mod
el W
atch
Brie
f Se
e M
easu
re 3
C(1
) (b)
Com
mon
Mea
sure
s W
atch
B
rief
Def
ine
Mea
sure
s an
d Es
tabl
ishe
d G
oals
for C
ontra
ctor
Per
form
ance
M
easu
res
Qua
rterly
Se
e M
easu
re 3
C(2
) – C
ontra
ctor
Per
form
ance
M
easu
res
for P
Y 20
16-2
017
Stra
tegy
4:
Focu
s on
bus
ines
s re
latio
nshi
ps a
nd s
ervi
ces.
M
easu
re 4
A: T
rack
& Im
prov
e Bu
sine
ss E
ngag
emen
t act
ivitie
s in
the
Car
eer C
ente
rs
Activ
ities
Dat
e Bo
ard
Parti
cipa
tion
Budg
et Im
pact
St
atus
In
form
atio
n on
cur
rent
bus
ines
s en
gage
men
t act
ivitie
s in
Car
eer
Cen
ters
On
Goi
ng
17
9 R
ecru
iting
eve
nts
thro
ugh
06/3
0 Ap
ril -
15
May
- 13
Ju
ne -
12
Past
Eve
nts
– Se
ssio
n op
ens
with
CSB
re
pres
enta
tive
talk
ing
abou
t Bus
ines
s Se
rvic
es
April
27th
– C
ity o
f Coc
oa –
Wor
kfor
ce a
nd
Trai
ning
Ove
rvie
w o
f Ser
vice
s Ap
ril 2
8th -
OFC
CP
Em
ploy
er B
usin
ess
Lear
ning
Ev
ent
May
4th
– A
IM S
ecto
r Stra
tegy
Mee
ting
May
19
– C
aree
rSou
rce
Bre
vard
Job
Fai
r &
Stat
ewid
e M
anuf
actu
ring
Job
Fair
May
24th
– B
usin
ess
Succ
ess
Thro
ugh
Onb
oard
ing
- Bus
ines
s Le
arni
ng E
vent
U
pcom
ing
Even
ts
Sept
embe
r 13th
- “T
he N
ew O
verti
me
Rul
e: W
hat
it is
and
How
you
can
Pre
pare
” O
ctob
er d
ate
tbd
– Em
ploy
ing
Indi
vidu
als
with
D
isab
ilitie
s
11 of 37
Measure 1B – Identify and Improve the Skills Gaps in Customers Summary Report
SkillsTutor Assessments Completed
Center Jul - Sep 2015
Oct - Dec 2015
Jan - Mar 2016
Apr - June 2016
YTD Total
Palm Bay 70 17 37 37 161 Rockledge 69 86 46 56 257 Titusville 66 34 26 23 149 Total 205 137 109 116 567
TABE Assessments Completed
Center Jul - Sep 2015
Oct - Dec 2015
Jan - Mar 2016
Apr - June 2016
YTD Total
Palm Bay 48 26 15 25 114 Rockledge 30 9 6 17 62 Titusville 21 15 16 15 67 Total 99 50 37 57 243
TORQ Project Completions
Jul - Sep 2015
Oct - Dec 2015
Jan - Mar 2016
Apr - June 2016
YTD Total
Total 35 28 362 472 897
CareerScope Assessments
Jul - Sep 2015
Oct - Dec 2015
Jan - Mar 2016
Apr - June 2016
YTD Total
Total 92 78 104 76 350
Optimal Resume/Interview/Letter
Jul - Sep 2015
Oct - Dec 2015
Jan - Mar 2016
Apr - June 2016
YTD Total
Resumes Created 204 97 125 167 593
Uploaded from File 31 21 9 13 74 Interviews 33 105 91 19 248 Letters Created 36 24 23 27 110
Letters Uploaded 2 6 2 0 10 Total 273 226 239 213 951
12 of 37
August 10, 2016
Information Brief
Measure 2A (2) – Targeting Veterans and Tracking Performance Background In August 2015, Florida DVET (Department of Labor Veteran’s Employment and Training Service), Bernadette Walsh, visited Region 13 along with Assistant State Veterans Program Coordinator, Jay Rivera-Acosta, and Regional Veteran’s Program Coordinator Shawn O’Malley for a Technical Assist Training Visit. As a result of that visit and in support of this measure, the following elements are being tracked, evaluated and reported to this committee.
GOAL Quarter 1
Quarter 2
Quarter 3
Quarter 4
Year-to-Date
06/30/2016 Veterans Entered into Case Management (DVOP’s)
16-20 per DVOP per
quarter
94 by 4
DVOPs
Met
60 by 3
DVOPs
Met
87 by 5
DVOPs
Met
74 by 4
DVOP’s
Met
315 Met (average of 4 DVOP’s
Year to Date)
Recorded Placements (DVOP’s)
12-15 per DVOP per
quarter
51 by 4
DVOPs
Met
44 by 3
DVOPs
Met
43 by 5
DVOPs
Not Met*
61 by 4
DVOP’s
Met
199 Met (average of 4 DVOP’s
Year to Date)
Intensive Service Rate 90% 85.8%
Not Met 90.6%
Met 89.8% Not Met
94.3% Met
94.3% Met
Job Orders Entered in System (LVER’s)
15-18 per LVER per quarter
187 by 2
LVERs
Met
100 by 5
LVERs
Met
163 by 4
LVERs
Met
127 by 5
LVER’s
Met
577 Met(average of 4 LVER’s Year to Date)
• New Staff were participating in local and out of state training during the 3rd and 4th quarters.
Staff met all measures as established following the Technical Assistance visit for program year 2015-2016.
13 of 37
Measure 3B(1)(a) - Community Resources Workshops
Community Resources Column1 Column2
Information Sessions from July 1 - June 30 , 2016# Workshops # Attendees
50+ Get Hired 2 30Credit 101 4 39Ebay 17 219Financial Empowerment 101 7 87Financial Empowerment 102 3 31Job Hunting thru networking 1 42Mortgage Choices: Fl Hardest Hit 5 53Navigating Your Health Insurance 16 145Planning your Future Retirement Income 4 537 Steps to a Business Strategy 1 23Delivering World Class Customer Service 1 3Unlocking Social Security 2 25Debt Resolution 1 10What is your Brand? 1 13Absolutely Abby - Taking your Job Search By Storm 1 56Absolutely Abby - When Life Brings you Lemons, Make Raspberry Lem 1 51Absolutely Abby - Success for the Seasoned Search 2 90Absolutely Abby - How to win the heart and mind of a recruiter 2 89Absolutely Abby - Deep Dark Secrets of the Recruiting World 1 34Absolutely Abby - Networking Made Easy 1 19Making a Great First Impression 3 38Restore and Control your Credit Future 2 31Reaching your Financial Goals and Dreams (vets and mil. Deps) 1 7
Total 79 1188
Create your Life- Ron Fox 1 20Steve Baldzicki - Network Wheel 1 27Lee Garner Tax Set up and Accounting 1 16Vince LoPresti - SBA 1 13Market Concept and Research 4 60Customer Service 2 46Writing a Vision Statement 2 33Startup Mode 2 37Work Session 1 23Entrepreneur Story- Avery Piantedosi 1 13Entrepreneur Story- Tom Dankowski 1 20Entrepreneur Story- Peter Brackett 1 12STAR Performance - Justin Thompson 2 38Marketing your Small Business- Donna Anselmo 1 17Entrepreneur Story - Steven Leatherman 2 21
BizLaunch Classes from July 1-June 30, 2016
14 of 37
Measure 3B(1)(a) - Community Resources Workshops
Business Plans 2 36SCORE - Business Idea Viability 3 41Pushed by Pain or Pulled by Vision 2 2910 things you need to know before you start your business 2 17Small Business Accounting 2 21Starting a Business 101 5 61Tom Bartley - Soccer Shots 1 13BizLauch Series Session 1 - Business Idea Viability 1 24BizLaunch Serries Session 2 - Intro to Business Planning 1 23
Total 42 661
Grand Total 121 1849
15 of 37
August 10, 2016
Information Brief
Measure 3C (1)(a) – Performance Funding Model Watch Brief Background CareerSource Brevard has opted to participate in the Performance Funding Model developed by CareerSource Florida. The following information will be tracked as an indicator as to anticipated performance on these measures. Please note that these measures are new and all processes, reporting formats, and results continue to be tweaked in order to provide the most accurate predictions of performance using the data sources available. Please note that the following predictions are based on very early data and will change as placement information becomes available. Until we have more information available this information should be thought of as a gauge rather than as an indicator of positive or negative performance. Short Horizon Measures–
Placement Rate – How successful are we at placing people in jobs? Minimum Threshold – 15% Target – 20%
Quarter 1 Jul. – Sep.
2015
Quarter 2 Oct. – Dec.
2015
Quarter 3 Jan. – Mar
2016
Quarter 4 Apr. – Jun.
2016
Year-to-Date July 2015 –June 2016
Entered System without a Job 4,899 4,344 4,570 4369 18,182
Earnings in Next Quarter 2,180 1,858 1,405 725 6,168
Performance Rate 44.5% 42.8% 30.7% 16.6% 33.9%
Time to Earnings – How long does it take to get people employed? Minimum Threshold – 2.19 Target – 1.64
Quarter 1 Jul. – Sep.
2015
Quarter 2 Oct. – Dec.
2015
Quarter 3 Jan. – Mar.
2016
Quarter 4 Apr. – Jun.
2016 Year-to-Date
July 2015 – June 2016 Time in Quarters between entry and job placement
2,722 1,885 1,097 316 6,020
# with Earnings in Next Quarter 2,180 1,858 1,405 725 6,168
Performance Rate .801 1.014 0.781 .435 .976
Cost per Employed Exit (Calculated Annually) How much on average is spent to get people employed?
Minimum Threshold – $679 Target – $509
Quarter 1 Jul. – Sep.
2015
Quarter 2 Oct. – Dec.
2015
Quarter 3 Jan. – Mar.
2016
Quarter 4 Apr. – Jun.
2016 Year-to-Date
July 2015 –June 2016 All Expenditures $921,899 $775,877 $1,200,096 $775,301 $3,673,173 Customers Exiting with earnings during quarter of exit.
2,180 1,858 1,405 725 6,168
Performance Rate $ 452.35 $ 490.13 $1,444.16 $1,069.38 $595.52
16 of 37
Business Engagement – How many businesses are engaged with an intensive service?
Minimum Threshold – 600 Target – 800
Quarter 1 Jul. – Sep.
2015
Quarter 2 Oct. – Dec.
2015
Quarter 3 Jan. – Mar
2016
Quarter 4 Apr. – Jun.
2016 Year-to-Date
July 2015 – June 2016 Businesses served with an Intensive Service
56 227 241 254 778
The funding that goes with these measures is not expected until March 2017. There are three ways to be paid, first is a flat amount if you meet Thresholds in all 4 measures. This is calculated on the percent of federal dollars allocated to the region. CareerSource Brevard’s allocation is 2.6% and therefore, $48,265 is the amount available for meeting minimum Thresholds.
The peformance for Improved and Excelled have not been released yet and the methods of calculating the measures are still being tweaked by the state. Staff will continue to revise queries and attempt to predict performance as data becomes available.
The following table shows the amounts potentially available.
Statewide Rank
1 294,271$ 2 277,455$ 3 260,640$ 4 243,824$ 5 227,009$ 6 210,193$ 7 193,378$ 8 176,563$
Improve and Excel Dollars
17 of 37
August 10, 2016
Information Brief
Measure 3C (1) (b) – Common Measures Watch Brief
Background Common Measures were established and are required by the Workforce Investment Act (WIA) and also are a requirement of the Workforce Innovation and Opportunity Act (WIOA) with some slight modifications. While there is no incentive monies tied to meeting these common measures, there are sanctions tied to missing them if they are missed two years in a row. Some of the measures are close in definition to the State’s Performance Funding Model so maintaining the focus on them through tracking makes sense. Below is the most current report that shows past performance along with our goals for PY 2015-16 and our actual performance as of March 31, 2016. There is a significant data lag due to the type of information that is captured.
July 1, 2015 - March 31, 2016 Outcomes
Common Measures Performance
2014-2015
Performance 2015-2016 - 3rd Quarter
PY 2015-2016 Performance
Goals
% of PY 2015-2016
Performance Goal Met
Adults: Entered Employment Rate 86.75% 78.18% 89.50% 87.35% Employment Retention Rate 90.63% 89.90% 96.80% 92.87% Average 6-Months Earnings $14,760.35 $14,993.76 $17,000.00 88.20% Dislocated Workers: Entered Employment Rate 90.94% 83.33% 86.94% 95.85% Employment Retention Rate 95.77% 91.91% 93.30% 98.51% Average 6-Months Earnings $15,395.28 $15,993.94 $15,279.90 104.67% Youth Common Measures: Placement in Employment or Education 63.79% 63.38% 57.30% 110.61% Attainment of a Degree or Certificate 86.26% 77.63% 72.80% 106.64% Literacy and Numeracy Gains 79.07% 66.14% 67.85% 97.48% Wagner-Peyser: Entered Employment Rate 65.40% 62.43% 63.00% 99.10% Employment Retention Rate 85.36% 85.05% 79.00% 107.66% Average 6-Months Earnings $13,977.80 $14,192.91 $13,093.90 108.39% Not Met (less than 80% of negotiated)
Met (80-100% of negotiated)
Exceeded (greater than 100% of negotiated)
18 of 37
August 10, 2016
Information Brief
Measure 3C(2) – Contractor Performance Measures for PY 2016-2017 Background In support of on-going performance accountability, CareerSource Brevard staff reviewed historical data and existing state and federal measures to develop the attached Local Performance Measures. Multiple resources were used in the crafting of the measures to ensure that accountability exists in as many areas of required performance as possible. Minimum and accelerated goals were based as often as possible on historical results and have been shared with and agreed to by contractor. The measures will be tracked and evaluated monthly and reported to this committee each quarter.
The measures have been incorporated into the existing contract as “Attachment F” and will be used in conjunction with other performance elements to determine quarterly performance for contractor payments and to ensure the best possible provision of services for our customers.
19 of 37
Atta
chm
ent F
Pe
rfor
man
ce S
tand
ards
Jul
y 1,
201
6- Ju
ne 3
0, 2
017
1 of
3
Mea
sure
Def
initi
onC
alcu
latio
n (a
ll ca
lcul
atio
ns a
re y
ear
to d
ate
unle
ss o
ther
wis
e st
ipul
ated
)M
inim
umAc
cele
rate
dM
inim
umAc
cele
rate
dM
inim
umAc
cele
rate
dM
inim
umAc
cele
rate
d
20%
20%
20%
20%
20%
20%
20%
20%
161
215
323
430
483
645
645
860
30%
35%
30%
35%
30%
35%
30%
35%
99.
59
9.5
99.
59
9.5
2Th
e nu
mbe
r of b
usin
esse
s en
gage
d w
ith a
n In
tens
ive
Ser
vice
.
1 3
Qua
rter
1Q
uart
er 2
Qua
rter
3Q
uart
er 4
The
num
erat
or is
the
num
ber o
f cu
stom
ers
with
an
appl
icat
ion
date
du
ring
the
prec
edin
g qu
arte
r.
The
deno
min
ator
is th
e nu
mbe
r of
cust
omer
s in
the
num
erat
or w
ith a
pl
acem
ent s
ervi
ce d
ated
on
or b
efor
e th
e en
d da
te o
f the
cur
rent
repo
rt qu
arte
r.
The
perc
enta
ge o
f cu
stom
ers
regi
ster
ed d
urin
g th
e pr
eced
ing
quar
ter w
ho
wer
e pl
aced
by
the
end
of
the
curre
nt re
port
quar
ter.
Per
form
ance
Fun
ding
M
odel
Pla
cem
ent R
ate
Per
form
ance
Fun
ding
M
odel
Bus
ines
s E
ngag
men
t Sur
vey
The
num
erat
or is
the
num
ber o
f th
ose
busi
ness
es w
ho w
ere
sent
a C
usto
mer
S
atis
fact
ion
Sur
vey
durin
g th
e cu
rrent
re
porti
ng p
erio
d.
The
deno
min
ator
is th
e pr
o-ra
ted
num
ber o
f the
bus
ines
ses
who
sho
uld
rece
ive
a su
rvey
in o
rder
to m
eet t
he
min
imum
(645
) and
targ
et (8
60) g
oals
es
tabl
ishe
d in
the
Per
form
ance
Fu
ndin
g M
odel
Bus
ines
s S
urve
y R
etur
n R
ate
The
perc
enta
ge o
f sur
veys
re
turn
ed
The
num
erat
or is
the
num
ber o
f tho
se
surv
eys
com
plet
ed a
nd re
turn
ed.
The
deno
min
ator
is th
e co
unt o
f all
surv
eys
dist
ribut
ed d
urin
g th
e re
port
perio
d.
4B
usin
ess
Sat
isfa
ctio
n R
ate
The
aver
age
ratin
g (o
n a
scal
e of
1-1
0) fo
r Lev
el o
f S
atis
fact
ion
and
Like
ly to
R
efer
The
num
erat
or is
the
sum
of a
ll ra
tings
re
ceiv
ed f
or th
e bo
th L
evel
of
Sat
isfa
ctio
n an
d Li
kely
to R
efer
The
deno
min
ator
is th
e nu
mbe
r of a
ll su
rvey
s re
turn
ed w
ith b
oth
item
s an
swer
ed m
ultip
lied
by 2
.
20 of 37
Atta
chm
ent F
Pe
rfor
man
ce S
tand
ards
Jul
y 1,
201
6- Ju
ne 3
0, 2
017
2 of
3
Mea
sure
Def
initi
onC
alcu
latio
n (a
ll ca
lcul
atio
ns a
re y
ear
to d
ate
unle
ss o
ther
wis
e st
ipul
ated
)M
inim
umAc
cele
rate
dM
inim
umAc
cele
rate
dM
inim
umAc
cele
rate
dM
inim
umAc
cele
rate
d
Qua
rter
1Q
uart
er 2
Qua
rter
3Q
uart
er 4
23%
26%
23%
26%
23%
26%
23%
26%
90%
95%
90%
95%
90%
95%
90%
95%
WIO
A Y
outh
Pos
itive
O
utco
me
Rat
e65
Ref
erra
l/pla
cem
ent
ratio
by
indu
stry
The
perc
enta
ge o
f W
IOA
Yo
uth
who
ent
er
unsu
bsid
ized
em
ploy
men
t, m
ilitar
y, a
qua
lifie
d ap
pren
tices
hip
prog
ram
(s),
post
-sec
onda
ry e
duca
tion,
ad
vanc
ed tr
aini
ng, o
r re
ceiv
es a
HS
dip
lom
a or
eq
uiva
lent
, or o
btai
ns a
pos
t-se
cond
ary
cred
entia
l or
indu
stry
-reco
gniz
ed
certi
ficat
ion
by c
losu
re
The
num
erat
or is
the
num
ber o
f tho
se
jobs
eeke
rs w
ho re
ceiv
ed a
sta
ff re
ferra
l th
at a
ctua
lly b
ecam
e em
ploy
ed in
that
po
sitio
n.
The
deno
min
ator
is a
cou
nt o
f all
staf
f re
ferra
ls re
cord
ed in
EFM
dur
ing
the
repo
rting
per
iod.
Rep
orte
d ov
eral
l and
trac
ked
by
indu
stry
clu
ster
.
The
num
ber o
f WIO
A Y
outh
clo
sure
s w
ith a
pos
itive
out
com
e di
vide
d by
the
num
ber o
f WIA
You
th c
losu
res
The
perc
enta
ge o
f sta
ff re
ferra
ls g
iven
with
in a
bu
sine
ss c
lust
er in
whi
ch th
e jo
b se
eker
bec
ame
empl
oyed
.
21 of 37
Atta
chm
ent F
Pe
rfor
man
ce S
tand
ards
Jul
y 1,
201
6- Ju
ne 3
0, 2
017
3 of
3
Mea
sure
Def
initi
onC
alcu
latio
n (a
ll ca
lcul
atio
ns a
re y
ear
to d
ate
unle
ss o
ther
wis
e st
ipul
ated
)M
inim
umAc
cele
rate
dM
inim
umAc
cele
rate
dM
inim
umAc
cele
rate
dM
inim
umAc
cele
rate
d
Qua
rter
1Q
uart
er 2
Qua
rter
3Q
uart
er 4
70%
75%
70%
75%
70%
75%
70%
75%
Mod
ule
Num
ber
# of
Mea
sure
s80
% o
f Mea
sure
s1-
Kai
ser
76
Tabl
e ca
lcul
atio
ns a
re b
ased
on
the
assu
mpt
ion
that
no
mea
sure
s ha
ve b
een
rem
oved
from
this
atta
chm
ent.
The
# of
WIO
A Y
outh
ass
esse
d as
ba
sic
skills
def
icie
nt a
t reg
istra
tion
who
ac
hiev
e at
leas
t one
edu
catio
nal
func
tioni
ng g
rade
leve
l gai
n in
mat
h an
d/or
read
ing
and/
or la
ngua
ge o
n or
be
fore
the
anni
vers
ary
of th
e pr
ogra
m
parti
cipa
tion
date
, as
mea
sure
d by
ei
ther
TA
BE
raw
sco
res
or G
AIN
as
sess
men
ts, d
ivid
ed b
y th
e #
of W
IA
Yout
h as
sess
ed a
s ba
sic
skills
def
icie
nt
at re
gist
ratio
n w
ho a
chie
ve a
t lea
st o
ne
educ
atio
nal f
unct
ioni
ng g
rade
leve
l gai
n in
mat
h an
d/or
read
ing
and/
or la
ngua
ge
on o
r bef
ore
the
anni
vers
ary
of th
e pr
ogra
m p
artic
ipat
ion
date
, as
mea
sure
d by
eith
er T
AB
E ra
w s
core
s or
GA
IN a
sses
smen
ts, p
lus
the
# of
yo
uth
who
rem
ain
in th
e pr
ogra
m p
ast
the
anni
vers
ary
of th
eir p
rogr
am
parti
cipa
tion
date
, plu
s th
e #
of y
outh
w
ho a
re c
lose
d or
exi
ted
from
the
prog
ram
prio
r to
the
anni
vesa
ry o
f the
ir pr
ogra
m p
artic
ipat
ion
date
.
7
WIA
You
th
Edu
catio
nal
Func
tioni
ng G
rade
Le
vel G
ain
Rat
es in
M
ath
and/
or R
eadi
ng
and/
or L
angu
age
The
perc
enta
ge o
f WIO
A
Yout
h w
ho a
re a
sses
sed
as
basi
c sk
ills d
efic
ient
at
regi
stra
tion
who
ach
ieve
at
leas
t one
edu
catio
nal
func
tioni
ng g
rade
leve
l gai
n in
mat
h an
d/or
read
ing
and/
or la
ngua
ge o
n or
be
fore
the
anni
vers
ary
of th
e pr
ogra
m p
artic
ipat
ion
date
an
d/or
clo
sure
dat
e.
Tabl
e ca
lcul
atio
ns a
re b
ased
on
the
follo
win
g ro
undi
ng ru
les:
Rou
nd U
p fo
r .6
thro
ugh
.9, R
ound
Dow
n fo
r .1
thro
ugh
.5
TAB
LE A
SSU
MPT
ION
S:
22 of 37
August 10, 2016
Information Brief End of Year Contractor Performance PY 2015-2016 Background The CSB Workforce Operations contract is cost reimbursement for direct program costs, however, corporate costs and profit are withheld from the Contractor until measurable performance outcomes are achieved. Payments of withheld costs are available to the Contractor to earn on a quarterly basis. Payment of withheld profit uses a performance measurement model based on the following elements: A) Meeting or exceeding 5 out of 9 measures as shown in the contract.
Measures 1 through 7 - Rank at 13 or less on specific measures from the Monthly Management Report
Measure 8 – Meet or exceed the minimum percentages set on 7 out of 9 Performance Standards established in Attachment F. As of January 1, 2016 this measure was changed to read: 4 out of 5. Table 1 shows the performance standards with the Minimum and Accelerated Goals for Contractor payments. The Performance Rate is shown with a red background if the minimum rate was missed and with a green background if the accelerated rate was met or exceeded. Performance that met the minimum but not accelerated is shown with a normal background.
Measure 9 - Obtain an overall system score of 90% or higher on the Career Center Standards
B) Meet or exceed the accelerated percentages set on 5 out of the 9 Performance Measures established in Attachment F. As of January 1, 2016 this measure was changed to read: 3 out of 5
C) Meeting or exceeding a minimum score of 75 on a Board performance evaluation related to programmatic monitoring results. PY 2015-16 Performance Results The Contractor succeeded in meeting or exceeding the performance criteria and was paid all withheld costs.
23 of 37
Elements of Contractor Performance Earnings
PY 15-16
Element A Objective/Criteria 1st Quarter 2nd Quarter 3rd Quarter 4th Quarter Meet or exceed 5 out of 9 measures as listed in the contract (7 from the Monthly Management Report (MMR) Welfare Transition Entered Employment Rate (Rank between 1-13 on State Quarterly MMR)
No – Ranked 15
Yes – Ranked 11
Yes – Ranked 11
Yes – Ranked 10
Welfare Transition Federal All Family Participation Rate (Rank between 1-13 on State Quarterly MMR)
No – Ranked 19
No – Ranked 18
No – Ranked 17
No – Ranked 17
WIA Adult Employed Worker Outcome Rate (Rank between 1-13 on State Quarterly MMR)
Yes – Ranked 1
Yes – Ranked 9
Yes – Ranked 9
Yes – Ranked 8
WIA Adult & Dislocated Worker Entered Employment Rate (Rank between 1-13 on State Quarterly MMR)
Yes – Ranked 1
Yes – Ranked 1
Yes – Ranked 1
Yes – Ranked 10
Wagner-Peyser entered Employment Rate (Rank between 1-13 on State Quarterly MMR)
Yes – Ranked 12
Yes - Ranked 10
Yes - Ranked 8
Yes – Ranked 11
Short Term Veterans Entered Employment Rate (Rank between 1-13 on State Quarterly MMR)
Yes – Ranked 10
Yes – Ranked 8
Yes – Ranked 8
Yes – Ranked 8
Wagner-Peyser Percent of Job Openings Filled (Rank between 1-13 on State Quarterly MMR)
Yes – Ranked 10
Yes – Ranked 9
Yes – Ranked 11
Yes – Ranked 9
Meet or exceed the minimum percentages set on 7 out of 9 Performance Standards established in Attachment F. As of January 1, 2016 this measure was changed to read: 4 out of 5.
Yes - Met/Exceeded
7 out of 9
Yes – Met/Exceeded
9 out of 9
Yes – Met/Exceeded
5 out of 5
Yes – Met/Exceeded
5 out of 5
24 of 37
1 based on Obtain an overall system score of 90% or higher on the Career Center Standards
Yes - Compiled Rating of 99.6%
Met 8 of the 9 Performance Elements
Element B Meet or exceed the accelerated percentages set on 5 out of the 9 Performance Measures established in Attachment F As of January 1, 2016 this measure was changed to read: 3 out of 5
No - Met/Exceeded 3
out of 9
Yes – Met/Exceeded
8 out of 9
Yes – Met/Exceeded 4
out of 5
Yes – Met/Exceeded 4
out of 5
Element C Meet or exceed a minimum score of 75 or higher on the CSB performance evaluation related to the annual state programmatic monitoring results
Yes – Results 80
25 of 37
BW13
-002
-001
- At
tach
men
t F
Perf
orm
ance
Sta
ndar
ds J
uly
1, 2
015
- Jun
e 30
, 201
6M
odifi
catio
n N
o. 8
1 of
3
Mea
sure
Def
initi
onC
alcu
latio
n (a
ll ca
lcul
atio
ns a
re y
ear
to d
ate
unle
ss o
ther
wis
e st
ipul
ated
)M
inim
umAc
cele
rate
dJa
n-16
Feb-
16M
ar-1
6Q
3Ap
r-16
May
-16
Jun-
16Q
4
1503
/622
716
85/6
226
19/1
9/62
2719
19/6
227
1293
/649
816
02/6
348
1718
/634
817
18/6
348
20%
20%
24.1
%27
.1%
30.8
%30
.8%
19.9
%25
.2%
27.1
%27
.1%
120
120
6252
496
114
4477
8
600
800
120
120
6252
496
114
4477
8
83/4
2751
/414
99/2
6012
49/4
710
110/
592
98/4
5684
/301
1526
/574
4
22%
26%
19.4
%12
.3%
38.1
%27
%18
.6%
21.5
%27
.9%
27%
16/1
614
/14
7/7
124/
124
10/1
018
/18
48/4
920
0/20
1
Qua
rter
4
The
perc
enta
ge o
f sta
ff re
ferra
ls g
iven
with
in a
bu
sine
ss c
lust
er in
whi
ch th
e jo
b se
eker
bec
ame
empl
oyed
.
The
num
erat
or is
the
num
ber o
f cu
stom
ers
with
an
appl
icat
ion
date
du
ring
the
prec
edin
g qu
arte
r.
The
deno
min
ator
is th
e nu
mbe
r of
cust
omer
s in
the
num
erat
or w
ith a
pl
acem
ent s
ervi
ce d
ated
on
or b
efor
e th
e en
d da
te o
f the
cur
rent
repo
rt qu
arte
r.
The
perc
enta
ge o
f cu
stom
ers
regi
ster
ed d
urin
g th
e pr
eced
ing
quar
ter w
ho
wer
e pl
aced
by
the
end
of
the
curre
nt re
port
quar
ter.
Per
form
ance
Fu
ndin
g M
odel
P
lace
men
t Rat
e
Per
form
ance
Fu
ndin
g M
odel
B
usin
ess
Eng
agm
ent/S
atis
fac
tion
Sur
vey
The
num
erat
or is
the
num
ber o
f th
ose
busi
ness
es w
ho w
ere
sent
a C
usto
mer
S
atis
fact
ion
Sur
vey
durin
g th
e cu
rrent
re
porti
ng p
erio
d.
The
deno
min
ator
is th
e pr
o-ra
ted
num
ber o
f the
bus
ines
ses
who
sho
uld
rece
ive
a su
rvey
in o
rder
to m
eet t
he
min
imum
(600
) and
targ
et (8
00) g
oals
es
tabl
ishe
d in
the
Per
form
ance
Fun
ding
M
odel
2Th
e nu
mbe
r of b
usin
esse
s en
gage
d w
ith a
n In
tens
ive
Ser
vice
.
1
3R
efer
ral/p
lace
men
t ra
tio b
y in
dust
ry
The
num
erat
or is
the
num
ber o
f tho
se
jobs
eeke
rs w
ho re
ceiv
ed a
sta
ff re
ferra
l th
at a
ctua
lly b
ecam
e em
ploy
ed in
that
po
sitio
n.
The
deno
min
ator
is a
cou
nt o
f all
staf
f re
ferra
ls re
cord
ed in
EFM
dur
ing
the
repo
rting
per
iod.
Rep
orte
d ov
eral
l and
trac
ked
by
indu
stry
clu
ster
.
26 of 37
BW13
-002
-001
- At
tach
men
t F
Perf
orm
ance
Sta
ndar
ds J
uly
1, 2
015
- Jun
e 30
, 201
6M
odifi
catio
n N
o. 8
2 of
3
Mea
sure
Def
initi
onC
alcu
latio
n (a
ll ca
lcul
atio
ns a
re y
ear
to d
ate
unle
ss o
ther
wis
e st
ipul
ated
)M
inim
umAc
cele
rate
dJa
n-16
Feb-
16M
ar-1
6Q
3Ap
r-16
May
-16
Jun-
16Q
4
Qua
rter
4
90%
95%
100.
0%10
0.0%
100.
0%10
0%10
0.0%
100.
0%98
.0%
100%
The
num
ber o
f WIO
A Y
outh
clo
sure
s w
ith a
pos
itive
out
com
e di
vide
d by
the
num
ber o
f WIO
A Y
outh
clo
sure
s
WIO
A Y
outh
P
ositi
ve O
utco
me
Rat
e4
The
perc
enta
ge o
f W
IOA
Yo
uth
who
ent
er
unsu
bsid
ized
em
ploy
men
t, m
ilita
ry, a
qua
lifie
d ap
pren
tices
hip
prog
ram
(s),
post
-sec
onda
ry e
duca
tion,
ad
vanc
ed tr
aini
ng, o
r re
ceiv
es a
HS
dip
lom
a or
eq
uiva
lent
, or o
btai
ns a
pos
t-se
cond
ary
cred
entia
l or
indu
stry
-reco
gniz
ed
certi
ficat
ion
by c
losu
re
27 of 37
BW13
-002
-001
- At
tach
men
t F
Perf
orm
ance
Sta
ndar
ds J
uly
1, 2
015
- Jun
e 30
, 201
6M
odifi
catio
n N
o. 8
3 of
3
Mea
sure
Def
initi
onC
alcu
latio
n (a
ll ca
lcul
atio
ns a
re y
ear
to d
ate
unle
ss o
ther
wis
e st
ipul
ated
)M
inim
umAc
cele
rate
dJa
n-16
Feb-
16M
ar-1
6Q
3Ap
r-16
May
-16
Jun-
16Q
4
Qua
rter
4
3/4
4/5
4/5
49/5
64/
44/
75/
1172
/87
70%
75%
75.0
%80
.0%
80.0
%88
%10
0.0%
57.1
%45
.5%
83%
Mod
ule
Num
ber
# of
Mea
sure
s80
% o
f Mea
sure
s1-
Kai
ser
54
* M
easu
re 5
will
be
rem
oved
July
1, 2
016
Tabl
e ca
lcul
atio
ns a
re b
ased
on
the
follo
win
g ro
undi
ng ru
les:
Rou
nd U
p fo
r .6
thro
ugh
.9, R
ound
Dow
n fo
r .1
thro
ugh
.5
TAB
LE A
SSU
MPT
ION
S:Ta
ble
calc
ulat
ions
are
bas
ed o
n th
e as
sum
ptio
n th
at n
o m
easu
res
have
bee
n re
mov
ed fr
om th
is a
ttach
men
t.
The
# of
WIO
A Y
outh
ass
esse
d as
ba
sic
skill
s de
ficie
nt a
t reg
istra
tion
who
ac
hiev
e at
leas
t one
edu
catio
nal
func
tioni
ng g
rade
leve
l gai
n in
mat
h an
d/or
read
ing
and/
or la
ngua
ge o
n or
be
fore
the
anni
vers
ary
of th
e pr
ogra
m
parti
cipa
tion
date
, as
mea
sure
d by
ei
ther
TA
BE
raw
sco
res
or G
AIN
as
sess
men
ts, d
ivid
ed b
y th
e #
of W
IA
Yout
h as
sess
ed a
s ba
sic
skill
s de
ficie
nt
at re
gist
ratio
n w
ho a
chie
ve a
t lea
st o
ne
educ
atio
nal f
unct
ioni
ng g
rade
leve
l gai
n in
mat
h an
d/or
read
ing
and/
or la
ngua
ge
on o
r bef
ore
the
anni
vers
ary
of th
e pr
ogra
m p
artic
ipat
ion
date
, as
mea
sure
d by
eith
er T
AB
E ra
w s
core
s or
G
AIN
ass
essm
ents
, plu
s th
e #
of y
outh
w
ho re
mai
n in
the
prog
ram
pas
t the
an
nive
rsar
y of
thei
r pro
gram
pa
rtici
patio
n da
te, p
lus
the
# of
you
th
who
are
clo
sed
or e
xite
d fro
m th
e pr
ogra
m p
rior t
o th
e an
nive
sary
of t
heir
prog
ram
par
ticip
atio
n da
te.
5*
WIO
A Y
outh
E
duca
tiona
l Fu
nctio
ning
Gra
de
Leve
l Gai
n R
ates
in
Mat
h an
d/or
R
eadi
ng a
nd/o
r La
ngua
ge
The
perc
enta
ge o
f WIO
A
Yout
h w
ho a
re a
sses
sed
as
basi
c sk
ills
defic
ient
at
regi
stra
tion
who
ach
ieve
at
leas
t one
edu
catio
nal
func
tioni
ng g
rade
leve
l gai
n in
mat
h an
d/or
read
ing
and/
or la
ngua
ge o
n or
bef
ore
the
anni
vers
ary
of th
e pr
ogra
m p
artic
ipat
ion
date
an
d/or
clo
sure
dat
e.
28 of 37
August 10 11, 2016
Information Brief
Local Customer Satisfaction Survey Results – Job Seekers Background The Customer Satisfaction Survey instrument in use in our career centers appears on all stand-up computer stations and on the WSS and TSS computers. Signage, pop-up reminders and staff engagement have been used to encourage participation. Results During the fourth quarter April 1, 2016 through June 30, 2016, 650 surveys and 297 comments were received. Actual comments are not shared in this brief due to the volume of comments received; however a summary of those comments is shown below and they are shared with the Contractor to support continuous improvement efforts. • Of 15 Services Listed, The 5 Highest Valued Services Are:
1. Resume Development 2. Job Search Assistance 3. Employment Workshops 4. Skills Assessments Assistance 5. Interview Assistance
The four Industry Communities Listed In Order of Highest Customer Traffic to Lowest.
1. General 2. Not Applicable 3. Healthcare & Professional 4. Workforce Services Room (Customer Registration)
• 92.6% Were Either Very Satisfied Or Satisfied With Staff
• 86.45% Indicated The Services And Information Provided Would Be Helpful With Their Employment Efforts
• 66.6% Felt Prepared To Move Forward With Their Goals After Their Visit
29 of 37
Summary of Comments
CSB asked “Is there anything else you would like to add to help us improve the services at the Career Center”, and received 297 responses as follows:
• 208 were positive or praised the staff
• 16 requested more accommodations, such as chairs and stools to use at the kiosks, make EFM more user friendly, having all flyers on the website, more staff to assist customers, one-on-one assistance, have beverages available, have workshops at libraries after hours, snack area, more classroom space, provide interpreters
• 6 were negative (overwhelmed with the amount of information, too little information, EFM system is useless, poor customer service, turn heat on)
• 15 requested ‘more services’ such as expand workshops, more employer interaction, multiple employer job fairs, direct employer contacts and more placement services, sit down resume writing class and Linked-In, small groups of job seekers exchanging ideas, networking events, be open more hours an Fridays, have Microsoft classes, have workshop presentation materials available online after the workshop, lengthen 5 Steps Classes, train on other job sites, online profile class
• 52 respondents simply said ‘no’, ‘n/a’ ‘not at this time’ or ‘none’
30 of 37
G
row
the
Res
ourc
es o
f the
Boa
rd R
epor
t
Upd
ated
07/
14/1
6
GR
ANTS
(Fed
eral
, Sta
te a
nd L
ocal
Com
petit
ive a
nd N
on-c
ompe
titive
) G
rant
Nam
e Pa
rtner
s Fu
ndin
g So
urce
Am
ount
Pe
ndin
g Am
ount
Aw
arde
d G
rant
Fo
cus
Stat
us
Staf
f Le
ad
Cyb
er-S
ecur
ity
Trad
e A
djus
tmen
t Ass
ista
nce
Com
mun
ity C
olle
ge &
Car
eer
Trai
ning
Gra
nt (T
AAC
CC
T)
Tim
e Fr
ame:
10
/1/1
3 to
9/3
0/17
Eas
tern
Fl
orid
a S
tate
C
olle
ge
(EFS
C)
Fede
ral -
USD
OL
$1
35,0
00
CSB
will
con
duct
6 s
ocia
l m
edia
cam
paig
ns fo
r EFS
C
Third
ye
ar
of
a 4y
ear
agre
emen
t. H
ave
rece
ived
$1
5,00
0 to
dat
e.
San
di
Bril
es
Job-
Driv
en G
rant
(JD
-CD
) Ti
me
Fram
e:
8/1/
14 –
9/3
0/16
Reg
ions
11
(Fla
gler
/ V
olus
ia)
& 9
(A
lach
ua/B
rad
ford
)
Fede
ral
USD
OL
NE
G v
ia
Sta
te –
C
SF
$7
15,0
00
Dis
loca
ted
Wor
kers
& U
C
Cla
iman
ts L
ikel
y to
E
xhau
st B
enef
its
Sta
ff w
orki
ng w
ith D
EO
to
requ
est
an e
xten
sion
unt
il 30
Ju
ne
2017
. W
e an
ticip
ate
an a
nsw
er m
id-
Sep
tem
ber
74%
of
th
e tr
aini
ng
f und
ing
has
been
ob
ligat
ed a
nd 7
0% o
f the
to
tal f
undi
ng is
spe
nt.
Jam
es
Wat
son
Sta
te W
orkf
orce
Inno
vatio
n G
rant
- C
aree
r Jum
p S
tart
for
Flor
ida’
s M
ilita
ry Y
outh
Ti
me
Fram
e:
8/1/
14-1
2/31
/16
Reg
ions
1
(Esc
aros
a),
2
(Oka
loos
a/
Wal
ton)
DE
O –
In
nova
tive
Reg
iona
l G
rant
$2
34,4
98
+ leve
rage
= $3
26,0
08
Dev
elop
men
t of “
Tool
Kit”
and
tra
in th
e tra
iner
for o
ther
re
gion
al w
orkf
orce
boa
rds
with
mili
tary
pop
ulat
ions
for
Car
eer J
ump
Sta
rt fo
r Mili
tary
Yo
uth.
Thi
s is
a 3
yea
r gra
nt.
Prov
idin
g te
ch.
asst
. to
R
egio
n 1
& 2
for P
Y 20
16.
Reg
ion
1 ha
s ex
ceed
ed
its
deliv
erab
le
of
20
part
icip
ants
ov
er
the
cour
se o
f th
e gr
ant
by
serv
ing
22 p
artic
ipan
ts.
Reg
ion
2 is
on
targ
et t
o m
eet
deliv
erab
les
by
serv
ing
33
of
40
part
icip
ants
. R
egio
n 2
has
requ
este
d an
d be
en
gran
ted
the
abili
ty
to
pilo
t th
is
prog
ram
th
roug
h of
ferin
g an
ad
ditio
nal
clas
s to
m
ilita
ry
depe
nden
ts
of
any
age.
A
max
imum
of
8 pa
rtic
ipan
ts
will
be
se
rved
. T
his
will
be
in
addi
tion
to
curr
ent
deliv
erab
les.
Car
ol
Bro
oks
Mac
rand
er/E
rica
Lem
p
31 of 37
G
row
the
Res
ourc
es o
f the
Boa
rd R
epor
t
Upd
ated
07/
14/1
6
AAR
P F
ound
atio
n B
ack
to
Wor
k 50
+ W
omen
’s E
cono
mic
S
tabi
lity
Ince
ntiv
e In
itiat
ive
(WES
I) Ti
me
Fram
e:
3/1/
15 –
2/2
8/17
EFS
C,
Wom
en’s
C
ente
r &
Agi
ng
Mat
ters
, Inc
.
Soc
ial
Inno
vatio
n Fu
nd (S
IF)
thro
ugh
AAR
P
Foun
datio
n
$1
29,5
00
Offe
ring
unem
ploy
ed w
omen
in
form
atio
n se
ssio
ns;
com
pute
r, fin
anci
al li
tera
cy,
and
job
skill
s tra
inin
g;
coac
hing
and
job
sear
ch
assi
stan
ce fo
r wom
en a
ges
50-6
4.
Coa
ches
at
EF
SC
and
CSB
w
orki
ng
with
cu
stom
ers
to a
chie
ve w
ork
and
train
ing
goal
s.
A
se
cond
yea
r fla
t bu
dget
w
as o
btai
ned
in la
te F
eb.
The
AA
RP
Proj
ect
Team
ha
s co
mpl
eted
5 w
aves
th
us f
ar a
nd h
ave
two
mor
e w
aves
sc
hedu
led
befo
re 2
017
(Sep
tem
ber
and
Oct
ober
). As
of
A
ugus
t 3, 2
016,
ther
e ar
e ov
er
80
activ
e ca
ses
with
in th
e to
tal c
asel
oad.
Jana
B
auer
Flor
ida
Sec
tor P
artn
ersh
ip
Nat
iona
l Em
erge
ncy
Gra
nt
Tim
e Fr
ame:
7/
1/15
-6/3
0/17
DE
O
USD
OL
thro
ugh
DE
O
$7
65,0
00
Adv
ance
d M
anuf
actu
ring
utili
zing
a
Sect
or
Stra
tegy
ap
proa
ch
to
assi
st
with
re
leva
nt
skills
tra
inin
g an
d O
JT t
rain
ing
dolla
rs t
o pl
ace
disl
ocat
ed
wor
kers
in
th
e m
anuf
actu
ring
sect
or to
fill
the
empl
oym
ent
gaps
. In
tern
ally
br
ande
d as
A
dvan
cing
in
M
anuf
actu
ring
(AIM
) fo
r co
mm
unity
id
entit
y an
d pa
rtici
patio
n.
Mee
tings
con
tinue
bet
wee
n AI
M C
omm
ittee
mem
bers
, EF
SC a
nd B
reva
rd P
ublic
Sc
hool
s re
gard
ing
curr
ent
reno
vatio
n pr
ojec
ts a
nd
curr
icul
ums
at th
eir
man
ufac
turin
g tra
inin
g fa
cilit
ies.
AIM
Com
mitt
ee
mem
bers
are
ass
istin
g w
ith
pric
e ne
gotia
tion
on
equi
pmen
t etc
. 4
sum
mer
In
tern
s fin
ishe
d th
e Yo
uth
Sum
mer
Inte
rnsh
ip
Prog
ram
, with
one
bei
ng
offe
red
a fu
ll tim
e jo
b.
Tina
Ber
ger w
as a
pan
elis
t on
the
Mfg
. Sec
tor
Stra
tegi
es B
est P
ract
ices
Pa
nel a
t a s
tate
wid
e In
stitu
te h
oste
d by
CS
Flor
ida.
App
rent
ices
hip
Subc
omm
ittee
is a
new
w
ork
grou
p an
d w
ill in
clud
e SC
MAP
Boa
rd m
embe
rs a
s w
ell a
s Em
ploy
ers
to
rese
arch
acc
eler
ated
hyb
rid
mod
els
that
may
be
mor
e re
leva
nt to
Adv
. Mfg
nee
ds.
We
have
9 s
tude
nts
Tina
B
erge
r
32 of 37
G
row
the
Res
ourc
es o
f the
Boa
rd R
epor
t
Upd
ated
07/
14/1
6
enro
lled
in th
e C
NC
Pr
oduc
tion
Trai
ning
cla
ss
that
sta
red
7/11
. Wor
king
w
ith th
e ED
C o
n C
PT
prom
otio
n ca
mpa
igns
.
H-1
B A
mer
ican
Pro
mis
e
Gra
nt (A
PG)
Tim
e Fr
ame:
7/
15/1
6 –
5/31
/20
(est
.)
We
are
part
nerin
g w
ith R
egio
n 12
- C
entr
al
Flor
ida
USD
OL
Awar
ds
can
rang
e fr
om 1
-6
Mill
ion
TBA
M
idw
ay
thro
ugh
the
plan
ning
sta
ges.
B
etw
een
1.5
– 2.
5 m
illio
n is
th
e am
ount
we
plan
to a
pply
for.
Mus
t ha
ve a
sec
tor
base
d st
rate
gy- f
ocus
is:
- U
nem
ploy
ed,
unde
rem
ploy
ed
and
incu
mbe
nt w
orke
rs
- In
crea
se
oppo
rtun
ities
fo
r all
Am
eric
ans;
-
Expa
nd
Empl
oyer
en
gage
men
t; -
Use
ev
iden
ce-b
ased
de
sign
; and
-
Leve
rage
an
d al
ign
addi
tiona
l res
ourc
es
- S
uppo
rt
wel
l-pay
ing,
m
iddl
e- a
nd h
igh-
skill
ed
IT a
nd IT
rela
ted
jobs
-
Dev
elop
the
exp
ansi
on
of
Reg
iona
l w
orkf
orce
pa
rtne
rshi
ps;
- E
mpl
oyer
en
gage
men
t in
sec
tor s
trat
egie
s -
Cus
tom
er-c
ente
red
desi
gn a
nd e
xcel
lenc
e in
cu
stom
er s
ervi
ce
Gra
nt d
ue 2
5 Au
gust
.
Jam
es
Wat
son
33 of 37
G
row
the
Res
ourc
es o
f the
Boa
rd R
epor
t
Upd
ated
07/
14/1
6
UN
RES
TRIC
TED
RE
VEN
UES
(N
on-g
over
nmen
tal f
undi
ng, F
ee fo
r ser
vice
, Fou
ndat
ion
and
Cor
pora
te g
ivin
g pr
ogra
ms)
N
ame
of F
undi
ng
Par
tner
s Fu
ndin
g S
ourc
e Am
ount
P
endi
ng
Amou
nt
Aw
arde
d G
rant
/Con
tract
Fo
cus
Sta
tus
Sta
ff Le
ad
Eas
tern
Fl
orid
a S
tate
C
olle
ge
Stu
dent
E
ngag
emen
t/ In
dust
ry
Adv
isor
y C
ounc
ils
Tim
e Fr
ame:
8/
1/20
13 -
Inde
finite
Non
e E
aste
rn
Flor
ida
Sta
te
Col
lege
$4
0,00
0/
Ann
ually
St
uden
t da
ta
rese
arch
an
d In
dust
ry
Advi
sory
C
ounc
ils
incl
ude:
M
anuf
actu
ring
&
Engi
neer
ing
Tech
nolo
gy;
Com
pute
r Sc
ienc
e &
Info
rmat
ion
Tech
nolo
gy;
Busin
ess
Adm
inis
tratio
n &
Offi
ce
Tech
nolo
gy;
and
Hea
lthca
re &
Life
Sci
ence
s
Third
yea
r of a
con
tinui
ng
cont
ract
. R
ecei
ved
$106
,400
to
tal
to
date
. S
ubm
itted
em
ploy
men
t da
ta
on
over
23
00
stud
ents
an
d fa
cilit
ated
41
in
dust
ry
coun
cils
to
da
te.
San
di
Bril
es
Tick
et
to
Wor
k (T
TW)
Prog
ram
Ti
me
Fram
e: N
one
Non
e S
ocia
l S
ecur
ity
Adm
in.
$9
8,66
0
Focu
sed
on
elig
ible
TT
W
cust
omer
s w
ho w
ant
to r
etur
n un
subs
idiz
ed e
mpl
oym
ent u
sing
th
e Em
ploy
men
t Net
wor
k (E
N).
Sta
ff co
ntin
ue to
wor
k w
ith
elig
ible
cu
stom
ers
are
inte
rest
ed
in
wor
k or
tra
inin
g. E
N c
ontin
ues
to
prog
ress
at
a
mod
est
pace
with
40
ticke
ts b
eing
as
sign
ed.
Jam
es
Wat
son
Flor
ida
Partn
ersh
ip P
lus
Tim
e Fr
ame:
In
defin
ite
Voc
atio
nal
Reh
abili
tatio
n S
ocia
l S
ecur
ity
Adm
in.
Unk
now
n
Exitin
g Vo
c. R
ehab
par
ticip
ants
w
ho
have
fo
und
empl
oym
ent
and
are
curre
ntly
rec
eivin
g SS
I or
SS
DI.
C
SB
will
prov
ide
Empl
oym
ent
Net
wor
k m
anda
tory
follo
w u
p se
rvic
es.
App
licat
ion
Pro
cess
co
mpl
ete.
CSB
elig
ible
to
rece
ive
refe
rrals
eig
ht (8
) B
SA re
ques
t rec
eive
d to
da
te.
For
eac
h re
ferra
l
CSB
w
ill re
ceiv
e co
mpe
nsat
ion
in
two
form
s: (
1) $
1000
for
any
pa
rtici
pant
ex
iting
th
at
rem
ains
em
ploy
ed
at
SG
A (
Sub
stan
tial G
ainf
ul
Act
ivity
) fo
r a
seve
n m
onth
dur
atio
n. (
2) $
500
for
writ
ten
bene
fit
sum
mar
y an
alys
is (
BSA
) co
mpl
eted
by
a ce
rtifie
d co
mm
unity
wor
k in
cent
ive
coor
dina
tor (
CW
IC)
Jam
es
Wat
son
City
of P
alm
Bay
– J
unio
rs to
Jo
bs P
rogr
am
US
Con
fere
nce
of
Palm
Bay
&
$27,
000
U
sing
a c
ombi
natio
n of
$ f
rom
Pa
lm B
ay a
nd U
SCM
, CSB
will
A
tota
l of
23
st
uden
ts
wer
e su
cces
sful
ly tr
aine
d Ja
na
Baue
r
34 of 37
G
row
the
Res
ourc
es o
f the
Boa
rd R
epor
t
Upd
ated
07/
14/1
6
UN
RES
TRIC
TED
RE
VEN
UES
(N
on-g
over
nmen
tal f
undi
ng, F
ee fo
r ser
vice
, Fou
ndat
ion
and
Cor
pora
te g
ivin
g pr
ogra
ms)
N
ame
of F
undi
ng
Par
tner
s Fu
ndin
g S
ourc
e Am
ount
P
endi
ng
Amou
nt
Aw
arde
d G
rant
/Con
tract
Fo
cus
Sta
tus
Sta
ff Le
ad
Tim
e Fr
ame:
Su
mm
er o
f 201
6
May
ors
(USC
M),
City
of
Pal
m B
ay
USC
M –
Dol
lar W
I$E
G
rant
faci
litate
the
“Ju
nior
s to
Job
s”
sum
mer
you
th tr
aini
ng p
rogr
am
focu
sing
on
teac
hing
30
high
-sc
hool
ju
nior
s th
e sk
ills
they
ne
ed to
obt
ain
empl
oym
ent.
thro
ugh
CSB
’s w
eek-
long
Fo
unda
tions
Tr
aini
ng
prog
ram
. A
ll 23
stu
dent
s ha
ve re
ceiv
ed in
tern
ship
s an
d be
gan
wor
king
on
M
onda
y,
June
27
. S
tude
nts
are
wor
king
in
int
erns
hips
with
in t
he
City
of
Palm
Bay
, lo
cal
engi
neer
ing
firm
s,
rest
aura
nts,
an
d he
alth
fa
cilit
ies.
C
ity
of
Coc
oa
– Yo
uth
Sum
mer
Em
ploy
men
t Pr
ogra
m
Tim
e Fr
ame:
Su
mm
er o
f 201
6
City
of C
ocoa
C
ity o
f C
ocoa
$4
0,00
0
Usi
ng f
undi
ng f
rom
the
City
of
Coc
oa,
CSB
w
ill fa
cilita
te
a su
mm
er y
outh
trai
ning
pro
gram
fo
cusi
ng o
n te
achi
ng 2
2 hi
gh
scho
ol j
unio
rs a
nd s
enio
rs t
he
skills
th
ey
need
to
ob
tain
em
ploy
men
t. Th
is
incl
udes
a
paid
Wor
k Ex
perie
nce
piec
e w
ith
the
City
.
A
tota
l of
20
st
uden
ts
wer
e su
cces
sful
ly tr
aine
d th
roug
h C
SB’s
wee
k-lo
ng
Foun
datio
ns
Trai
ning
pr
ogra
m.
All
20 s
tude
nts
rece
ived
in
tern
ship
s w
ithin
the
City
of
Coc
oa
and
bega
n w
orki
ng
on
Mon
day,
Ju
ne
20.
Stu
dent
s ar
e w
orki
ng i
n ar
eas
such
as
; H
uman
R
esou
rces
, Fi
nanc
e, I
T,
Pub
lic
Wor
ks,
Util
ities
, C
ity C
lerk
’s O
ffice
, C
ity
Man
ager
’s
Offi
ce
and
man
y m
ore.
St
uden
ts
wer
e re
cogn
ized
at
a
City
Cou
ncil
mee
ting
as
part
of
“gra
duat
ion”
on
July
26,
201
6, a
nd t
he
city
is
w
orki
ng
to
appr
ove
the
prog
ram
ag
ain
for n
ext y
ear.
Jana
Ba
uer
Toba
cco
Free
Flo
rida
Flor
ida
Dep
artm
ent
of H
ealth
Bur
eau
of
Toba
cco
Free
Fl
orid
a
$1
4,92
5 Th
e B
urea
u of
Tob
acco
Fre
e Fl
orid
a (B
TFF)
pa
rtner
s w
ith
Flor
ida
RW
B’s
to
prom
ote
the
“3 F
ree
and
Easy
Way
s to
Qui
t”
prog
ram
to
he
lp
clie
nts
quit
For
Prog
ram
Yea
r 20
15-
2016
, C
aree
rSou
rce
Bre
vard
ha
s ob
tain
ed
$14,
925
in
unre
stric
ted
fund
ing,
pr
oduc
ing
478
Mar
ina
Ston
e
35 of 37
G
row
the
Res
ourc
es o
f the
Boa
rd R
epor
t
Upd
ated
07/
14/1
6
UN
RES
TRIC
TED
RE
VEN
UES
(N
on-g
over
nmen
tal f
undi
ng, F
ee fo
r ser
vice
, Fou
ndat
ion
and
Cor
pora
te g
ivin
g pr
ogra
ms)
N
ame
of F
undi
ng
Par
tner
s Fu
ndin
g S
ourc
e Am
ount
P
endi
ng
Amou
nt
Aw
arde
d G
rant
/Con
tract
Fo
cus
Sta
tus
Sta
ff Le
ad
toba
cco
and
impr
ove
thei
r em
ploy
abili
ty.
W
hile
th
is
prog
ram
is a
vaila
ble
free
to a
ll Fl
orid
a re
side
nts,
th
e D
epar
tmen
t of
Hea
lth t
arge
ts
wor
kfor
ce c
lient
s an
d re
war
d LW
DB
’s fo
r eac
h cl
ient
refe
rral
.
refe
rral
s in
B
reva
rd
Cou
nty.
A p
ortio
n of
the
fund
s ha
ve
been
ex
pend
ed
on
staf
f in
cent
ives
and
PY
15-1
6 A
ll St
aff E
vent
.
Heal
thca
re S
ecto
r Stra
tegy
Ti
me
Fram
e:
7/1/
16 –
6/3
017
Heal
th F
irst,
Agin
g M
atte
rs,
and
addi
tiona
l In
dust
ry,
Educ
atio
nal,
and
othe
rsta
keho
lde
rs y
et to
be
iden
tifie
d.
Priv
ate
Sect
or G
rant
$9
1,35
1 $9
1,35
1 Em
ploy
a
Heal
thca
re
Sect
or
Stra
tegi
st
to
coor
dina
te
Heal
thca
re
Sect
or
Stra
tegy
to
fa
cilit
ate
solu
tions
fo
r cu
rren
t w
orkf
orce
nee
ds, p
roje
ctio
ns fo
r w
orkf
orce
iss
ues
over
the
nex
t fiv
e ye
ars,
and
reso
urce
s to
mee
t bo
th lo
ng a
nd s
hort
term
goa
ls a
s es
tabl
ishe
d by
the
indu
stry
as
a w
hole
.
Heal
thca
re S
ecto
r Stra
tegi
st
in p
lace
as
of 7
/1/2
016.
Firs
t 90
da
y go
als
have
be
en
esta
blis
hed
and
in p
roce
ss
of b
eing
exe
cute
d.
Draf
t Su
pply
/Dem
and
Repo
rt,
Gui
ding
Pr
inci
ples
an
d Vi
sion
and
dra
ft In
terv
iew
Q
uest
ions
fo
r He
alth
care
Em
ploy
ers
rega
rdin
g in
dust
ry n
eeds
hav
e be
en
crea
ted.
At
tend
ed
the
Flor
ida
Sect
or
Stra
tegi
es
Inst
itute
on
July
20
– 21
and
th
e Ea
st C
entra
l Re
gion
al
Coun
cil
of
the
Flor
ida
Heal
thca
re
Wor
kfor
ce
on
Augu
st 3
. Mee
ting
with
EDC
on
Aug
ust 4
. Sc
hedu
led
to
pres
ent
at
the
EFSC
He
alth
care
Indu
stry
Cou
ncil
on 8
/10.
W
ill s
tart
mee
ting
with
em
ploy
ers
durin
g th
e w
eek
of 8
/8 o
r 8/1
5 as
soo
n as
Q
uest
ionn
aire
is
fin
aliz
ed.
Caro
l Br
ooks
M
acra
nder
36 of 37
WORKFORCE OPERATIONS COMMITTEE (WOC)
ATTENDANCE RECORD
PY 2015-2016 Aug Nov Feb May
Coxwell, Dale A A A A
Heaston, Fran P P P past 4/16
Heller, Nancy A P P p
Jones, Danielle P P P p
Just, Paula P A P p
Patel, Amar P P P p
Raymond, Dan A P A p
Taibl, Ron P P A p
37 of 37