agenda - jk technosoft · 2019. 5. 15. · case study : real estate meets rpa baseline : using rpa...

Agenda

• What is RPA?• How disruptive is RPA?• Why is it important to adopt RPA?• RPA Architecture Overview• Case Studies• Cross Industry Use Cases• Takeaways from RPA Implementations• What is needed for an RPA mindset?

What is Robotic Process Automation

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• Software program performing jobs that can be coded as instructions

• Best suited for repetitive and rule driven tasks –improved employee morale

• Achieves greater accuracy and compliance

• Decreased cycle times and improved throughput

• Achieves concurrency at a low cost

• Non Invasive and Technology Agnostic

ECURITY

OMPLIANCE

PTIMIZATION

OBUST

O

R

C

S

FFICIENCYE

How disruptive is RPA ?


RPA aims to extract out the “robot” from within the FTE and allow them the bandwidth to concentrate on more strategic jobs

RPA helps ease redundant and mundane activities by speeding up execution of rule driven tasks. – altering BPO and outsourcing

RPA is non invasive. It does not interfere/impact the underlying technology layer.

The disruption observed is in the mode of achieving tasks –“Something recurrent that you would deploy a FTE to do, can be done even faster through a software program”

RPA Tools are 65% less expensive than a FTE

Bots will not take up your job.

They will help you do it faster and let you focus on more productive tasks.

Why is it important to adopt RPA as early as possible?


RPA Architecture Overview

Emails

On Premise Installation Virtual Machine Cloud

Legacy Systems

RPA Solution

Case Study : Retail meets RPA


Baseline : Using RPA for streamlining reporting

Problem Statement : Data from 13 different IT systems are being collated, standardized and rule sets are being applied for generation of reports. Concerns seen are with respect to the accuracy of results, time of delivery and clumsiness of the process. Impact on strategic reporting, planning and decisions

Diagnosis: JKT sent their consultants to figure out the problems in the way the reporting was being done. It was found that the bottleneck lies in the communication nodes and the fact that manual handling of data resulted into transformation, data losses and delays. Moreover the team working on this task felt a lack of job satisfaction adding to the irregularities in the process.

Solution: As an out of the box solution, Robotic Process Automation was introduced as an alternate method of operation of the reporting task. This project was incubated by JKT and the client and as a result 400+ reports have been successfully churned out

The improvements which this brought :-• Reduced dependency – 78% unattended automation and

22% attended automation• Shorter Delivery Time• Accuracy• Optimization of resource and reduced cost pressure

Case Study : Real Estate meets RPA

Baseline : Using RPA for streamlining Accounting Processes

Problem Statement : Accounting Processes which are critical within any organization were being handled manually leading to loss of time, data and money.

Diagnosis: The client wanted to have a operation framework, less dependent on man-power since the data handled were sensitive and high value. The JKT consultants found a way of creating unattended automations to do the PR, PO, Invoice matching etc. tasks.

Solution: As an out of the box solution, Robotic Process Automation was introduced as an alternate method of operation of accounting processes. This project was incubated by JKT and the client and as a result tasks like Procure to Pay, Invoice Verification, Issuance of Payment etc.

The improvements which this brought :-• Reduced dependency – 100% unattended automation• End – End Accurate processing• Optimization of resource and reduced cost pressure• Improved Reporting and Dashboard


Cross Industry Use cases


Procurement

Procure-to-pay workflow

Bid Management

Tender and Contract

verification

Finance and MIS

Account receivables,

payables

Reconciliation and Journal Entries

Financial Reporting

HR

Manage employee

master data

Recruitment, Onboarding, Offboarding

Expense Reimbursement

IT/Security

User Provisioning/

Deprovisioning

Data Migrations

Environment Management

Customer Engagement

Status Inquires and Requests

Positive Follow-ups

CRM Account Management

Task-wise Use Cases for RPA


User Management Report Generation and Notifications

Regular System Diagnostics

Inventory Management

Accounting Process -Procure to Pay

Customer On Boarding

Data Migration and Entry

Handling Bills and Claims

Data Extraction, Transformation

Generating Mass Emails

Invoice Generation and Processing

Updating CRM

Regression Testing

Fault Remediation

Scheduled data backup and purging

Financial Planning and Forecast

P&L Preparation : Balance Sheet Matching

Employment History Verification

Customer Due Diligence

Invoice Processing

Issuing Refunds

Streamlining Supply Chain Processes

Back Office Processes

Application Life Cycle Management

Updating Vendor Records

Product Categorization

Quality Assurance

Takeaways from RPA Project Implementations


Process Selection plays a critical role

Optimize before Automating

Visible and Measurable Design Approach , approved by process owner

Dependency Study

“Visualize before Implement” approach

Continuous feedback and improvement

Focus on reusability

What is needed for an RPA mindset ?


Clarity

Focus

Drive

Flexibility

Openness

• Be clear about existing process architecture and proposed “to-be” state• Be realistic about automation goals

• Collaborative mindset to achieve targets• Streamline action items and reach consensus quickly

• Create sense of urgency and momentum to meet timelines• Engage all stakeholders necessary for project success

• Do not be unwilling to change action plans if required• Propose alternate workflows to reach the desired objectives

• Maintain an open approach with process, people and practices• Be willing to take risks

THANK YOUI N D I A

JK Technosoft Ltd.

A-2, Shopping Complex,

Masjid Moth, G.K. II,

New Delhi – 110048

Tel: +91 11 29222864-65

Fax: +91 11 29228048

NOIDA

F-2 & F-3, Sector-3

Noida – 201301, INDIA

Tel: +91 120 4606200, 4606300,

4084500, 2539133

Fax: +91 120 2539132

U N I T E D S T A T E S

Proserve Consulting Inc.

608, Fifth Avenue, Suite 401,

New York, NY 10020 USA

Tel: +1 212 265 1626

Fax: +1 212 586 4067

BANGALORE

Indiqube – Grape Garden

33 Coconut Grove, 648/1/1, 1A

Cross, 18th Main,

6th Block, Koramangala,

Bengaluru – 560 095. Karnataka.

Phone No: 080-46724000.

KOLKATA

Asyst Park

1st Floor, GN 37/1

Sector 5, Salt Lake

Kolkata – 700091

B A N G L A D E S H

JK Technosoft Ltd.

98 Block-C Road 11

Banani Model Town

Dhaka-1213

Email : [email protected]

U N I T E D K I N G D O M

JK Technosoft (UK) Ltd.

Atrium Court, 100 The Ring,

Bracknell, Berkshire, RG12 1BW,

United Kingdom

Tel : +44 (0) 1344 393032

MUMBAI

1st Floor, K. Raheja Platinum,

WeWork India

Sag Baug Road, off Andheri-Kurla

Road Marol,

Andheri East, Mumbai, MH, 400059,

India


Hyderabad

JK Technosoft Ltd.

Dwarka Central, 4th Floor, Plot No.-

57, Hitech City Road VIP Hills,

Jaihind Enclave, Madhapur

Hyderabad, Telangana 500081

B A H R A I N

JKT GCC WLL

Office 2210

22ND Floor Almoayyed Tower

Bldg. 2504 Road 2832 Block 428

Al Seef District

Kingdom of Bahrain

agenda - jk technosoft · 2019. 5. 15. · case study : real estate meets rpa baseline : using rpa...

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